ChatBot for WooCommerceWoowBot is a Zero Configuration, Zero Training, Stand Alone ChatBot or Shopping Bot. You can make this Chat Bot to work with any language easily and quikcly. This plug n’ play ChatBot plugin was developed with Ease of Use in mind and as such does not require any training, scenario creation or bot dialogue creation. Facebook Messenger Live Chat is integrated as extra along with Call Me Back module. WhatsApp, Viber, Skype, Phone Call and Web Link quick Icon options are also available! The Onsite Retargeting helps your Conversion rate optimization by showing your special offers and coupons on Exit Intent, time interval or page scroll down inside the chatbot window. Get rid of those other Exit Intent popups with a chatbot that talks directly with the shopper.
Shoppers can converse with the bot, view, select and Add products to cart directly from the chat interface. WoowBot also provides FAQ Support, eMail user query, Quick Cart, Order Status, Recently Viewed Products, ShortCode for landing page, Integrated Facebook Messenger Live chat, Onsite Customer Retargeting, Exit Intent pop up, and more features!
What is WoowBot Chat Bot?WoowBot is the Next Generation Conversational Commerce for WooCommerce Platform. This stand-alone chat bot does not require any other 3rd party service and is ready to serve your shoppers with bare minimum configurations and set up. The Integrated Facebook Messenger gives you the option to innclude a Live Chat feature with real humans along with more quick icon options like WhatsApp, Viber, Skype, Phone Call and Web Link!
Conversational commerce is the future of eCommerce. Enter WoowBot: a new way of customer interaction that allows brands to connect with their customers on a personal level while creating a more natural interaction that mimics the physical world. 24/7/365 WoowBot can provide live chat service for your shoppers and provide product search services, order status, and support. Increase customer satisfaction, reduce costs to scale and improve the ability to engage customers. You can even use WoowBot shortcode to create single page shopping experience!
Personalized, 24/7 Shopping BotA personalized welcome goes a long way to light up one’s day. WoowBot greets each person with a warm welcome and remembers previous chats. It helps the shopper find the perfect product s/he has been looking for. What is worse than not having a live chat on your eCommerce website? It is getting a “No one is Available to Chat” message. WoowBot is always there to find products and to help.
Zero Training BotSure, there are other chat bot alternatives like Facebook messenger bots. But they require complex training and integration. WoowBot is truly plug n’ play. If your store is in English language – you can simply Install WoowBot and you are ready to go. For other languages – you can change all the bot responses. But that’s it! In addition, WoowBot comes with tons of extra features for power users to fine-tune the bot’s personality!
Integrated FaceBook Messenger Live Chat and MoreIntegrate FaceBook Messenger experience directly into your website. This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get on FaceBook Messenger Live Chat! This feature is completely optional and is not required for normal chatbot activity.
Onsite Retargeting, Remarketing, Conversion Optimization, Exit IntentRecover up to 15% of Abandoning Visitors with Onsite Retargeting. WoowBot detects exiting Visitors and displays a targeted offer to your visitor determined by you. Up to 25% of retargeted visitors will respond to your message and turn into subscribers or customers. Targeted offers can be a coupon code, free ebook etc. Reduce your cart abandonment rate and recapture sales by setting perfectly timed messages that offer a discount or free shipping to keep your shoppers moving towards checkout. Use onsite retargeting to redirect visitors towards a desired conversion goal or landing page. You can direct abandoning visitors to some of your most popular content or hot-selling product to keep them on your site and improve your quality score.
Advanced Product Search & DisplayWoowBot provides advanced product search through special database indexing which allows searching through product category, tags and additional WooCommerce fields. This allows for faster and more accurate search results. Products can be added to cart directly from the chat interface.
In-Chat Support and ContactWoowBot provides support directly from the Chat window. You can add commonly asked questions (FAQ) and answers in the backend that WoowBot will display when user goes to support area. If the shopper does not find answers to his question in the FAQ, he can opt to send an email to site admin by chatting!
Call Me BackThe Call Me Back feature of this chat bot lets you get call requests from your customers. The call request will be emailed to the admin. This great feature allows you to collect prospective shoppers’ phone numbers and allows you to call them back at your conveniences.
Order StatusCustomers can get their order status directly from the chat window. WoowBot logs a user in on the chat window and shows last 10 order statuses automatically.
ShortCode for PageLoad WoowBot on a page itself with shortcode. With this feature, you can create a single landing page for shoppers to add your products to cart and check out!
Featured and On Sale ProductsIn addition to advanced product search WoowBot can show Featured and On Sale products to the shoppers. The bird’s eye view helps you sell more products from your website.
Skype, WhatsApp, Viber, Web Link & Phone Call Icon IntegrationYou can also Enable quick icons for Skype, WhatsApp, Viber, Web Link & Phone Call with the chat window. If you provide support through any of those channels then this is a great way to serve your customers.
Personalize your ChatBot!Choose from one of the 4 modern chat window templates. Upload your own background image to show behind the chat window. Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
Floating Quick Cart & Recently Viewed ProductsWoowBot shows floating quick Cart from any page on your website with the number of products added to cart even when the chat window is not open. Also, shows recently viewed products for easy reference for the shopper.
Language SupportMO/Pot file included but not really necessary unless you want to translate the backend as well. Otherwise, every Chat Bot response and system text displayed on the chat window can be edited from the WoowBot back end easily and quickly. WoowBot also supports RTL!
WoowBot Chat Bot Features
- Advanced, fast search with database indexing
- Search additional WooCommerce product fields like category name, tags, excerpt, SKU etc.
- Show or hide cart item number
- Fine tune WoowBot icon position
- Product display order by and sorting options
- Option to Show Only Parent Categories with or without Sub Category list.
- Option to display order status with or without logging in
- Option to choose on which pages WoowBot should load
- Upload custom ChatBot icon
- Upload custom Agent icon
- Option to disable WooWBot on Mobile Devices
- Option to Enable/Disable Product Search, Featured Products, Sale Products, Order Status buttons at start
- Show or Hide Opening Notifications
- Upload custom Agent icon
- Choose from 4 design templates for ChatBot interface
- Upload your own background image for chatbot
- Create FAQ area with multiple questions and answers (supports html)
- Add video in Support area just by pasting youtube link
- Add multiple store notifications to show above the ChatBot icon
- Show recently viewed products for easy reference to the shopper
- Show featured products until shopper has viewed products
- Quick Cart view
- Quick access to Support
- Quick Help for commands that can be used in-chat
- Admin customizable chat commands
- Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
- Advanced Language Center to edit and change every WoowBot responses, System languages, stop words and info messages!
- Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
- Display product details in-chat – complete with image, description add to cart option and support for image gallery
- Option to open product details in page instead of Bot window
- Persistent chat history over shopper session on website
- Remember chat history in browser local storage and greet returning shoppers
- Shortcode for WoowBot on Page
- Multi Language support. mo/pot file included so you can translate to any language
- RTL support
- Integration with FaceBook Messenger for Live Chat
- Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
- Call me back – customer leaves phone number.
- Onsite retargeting and remarketing to increase customer conversion rate.
- Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
- Custom Background color for retargeting messages.
- Coming Soon!
Upcoming FeatureThe plugin is under active development. We want to work with you as we expand the plugin features so it becomes truly useful to you. If you have any feature request, let us know in the comments. We will try our very best to accommodate all reasonable feature requests.
Why WoowBot Pro?
- Developed by a company with 15+ years of experience. You can rely on us
- Always up to date and under active development for new features
- Extended documentation
- Easy and Flawless Setup
- Fully Responsive Templates
- Unique Features
- Quick, Reliable, No-nonsense and Friendly One-on-One Support
Version 5.0.0 – released on May 22 – 2018 # Added customer retargeting feature with Exit intent and more # Added call me back feature Version 4.6.0 – released on Apr 23 – 2018 # Load more for category and product search issue fixed. # Product details opening issue fixed. # Stop word added for persian language. # Back to Start button added. # Language updated Version 4.5.0 – released on Apr 20 – 2018 # Integration of Facebook Messenger Live Chat, Skype, WhatsApp, Viber, Web link & Phone Call # Parent Category to Sub Category list # Multi Langual issue fixed. # Show only parent categories option # Option button border issue fixed # Multi Language feature improved # Some Style issues fixed. Version 4.0.0 – released on Apr 06 – 2018 # Link product title to to product page in quicj product view. # Show only parent categories option implemented. # Woowbot option button border issue fixed. Version 3.8.0 – released on Mar 05 – 2018 # Variable Products variant attribute handled. # Control panel conflict with widget fixed # Close button for chat window implemented. Version 3.7.0 – released on Mar 01 – 2018 # Open Product Details in Page Instead of Bot Window option added # Disable WoowBot Opening Notification option added ======================================= # Variable product variant attribute issue fixed. # Cart Header Title icon Style fixed. ===================================== # Notiication close icon always visiable in Mobile device. # Disable Cart item number on WoowBot icon fully implemented. Version 3.5.0 – released on Feb 26 – 2018 # Option for RTL Support for chat bot # Option to hide product Search, order status # Option to Hide the Chat Bot on Mobile devices =================================================== # Issue fixed for post was called incorrectly. Product properties should not be accessed directly. ===================================================== # Chat Bot Admin panel improvement ============================================== # Suport builder special character parsing issue fixed. # Adde more language translation options. Version 3.0 – released on Feb 24 – 2018 Inception