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Discussion on AI ChatBot for Automated Live Chat Support

Discussion on AI ChatBot for Automated Live Chat Support

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409 comments found.

I disabled the chatbot for testing a few things and I notice font-awesome is still loaded by the plugin even though it is deactivated! Can you fix this? /wp-content/plugins/wpbot-pro/fonts/fontawesome-webfont.woff2?v=4.7.0

We are looking into it. Thanks

The error was on my end. I preloaded the font and did not remove it when I deactivated the plugin. I assumed that it will stop loading but it didnt. I removed the preload I manually added to fontawesome and it got fixed. No problem with the plugin :)

OK, that sounds great!

If you found the plugin useful, kindly leave it a great rating.

Thank you!

Hi I will be interested to buy this bot. I need to know if there is the possibility to assign a tag to click action when user can select a question like 1, 2 or 3. Thanks

Ok but let’s say i create a question “A”, when the user replies your system can assign a tag to the action to identify what the user choose? Thanks

Another question this script is something i will buy and use in my server? Thanks

There is no feature so that when the user replies the system can assign a tag to the action to identify what the user chose. You can create conversational forms that will be emailed to you like any standard forms or saved in the database (pro feature).

There is also a Chat Session addon available that records all the conversations and you can view them from the WP backend.

Yes, the system will be entirely running from your server and WordPress website.

Thank you

I have a problem with the simple text responses bot feature:

The bot cannot find the answer when I ask: “Can I apply for a house lot?”

These are the parameters:

Phrase matching accuracy: 0.1

QUERY: How do I apply for a House Lot?

RESPONSE: You can apply for a House Lot through the Ministry of Housing. To learn more, click here Applying for House lot

KEYWORDS: how, apply, house, lot, house lot, apply for, apply for house lot

Qc Form Builder Chatbot Form Builder (Free)

Cannot create any forms. Page remains still, no reaction.

Please open a support ticket from https://qc.ticksy.com/ so our technical team can help you.

Thanks

Works Well!

HI, I have purchased the pro license of the chat bot, but I need the live chat addon too, but I check your website only has a little discription ot the live chat, could you help me with my question before I buy it ?

1. what is the live chat admin panel located? does it in my wordpress admin? If not, can i use it in China? 2. could you give me some pics about the livechat addon?

thanks

Kindly email us from the right side of our profile. https://codecanyon.net/user/quantumcloud

Thank you!

sent,thanks

Hi,

Can the chatbot also fill pdf files with the answers of the user? For e.g., if we ask the user to answer with his name and age, the answers could be parsed to a form or a document or something similar?

Thanks!

With the conversational form pro addon you can create such forms and export the entries as CSV file.

Thanks

The best and most flexible chatbot for wordpress around. Got it hooked up to your knowledgebase plugin and the custom form builder intents work wonders. Plus provides me all the intel I need to support my digital strategy with the sessions addon! Thanks again for all your teams hard work! Everything I need :)

I don’t use it, but will explore dialogue flow a bit more and NPL :)

Hi there,

I just sent you one pre-purchase question email,

However I need to ask one more question because my server and website were located in china, and my website language is Chinese, so , if the chatbot need to use any code from google or other, my website can not access it because its baned totally or the loading time is super long.

so my question is can I use it on my website?

thanks

You can use the ChatBot without any 3rd party service. Utilize many of its built-in features, simple text responses and conversational form builder addon.

You can use DialogFlow for NLP, if you like. I am not sure if DialogFlow is blocked in China. It probably is not because it seems DialogFlow has extensive support for Chinese languages: https://cloud.google.com/dialogflow/es/docs/reference/language

Thank you

If I buy it, but not working for my website, can I refund?

Please read the Envato refund policy here: https://themeforest.net/page/customer_refund_policy

If you face any issue or have questions, kindly open a support ticket from https://qc.ticksy.com/ and we will help you.

Thanks!

Translate to spanish?

Yes. You will just need to change the text languages from the plugin’s Language center area.

Thanks

how can I disable, change or translate this phrase: Hi . I am here to find what you need. What are you looking for?

You can change all languages from the ChatBot pro Settings->Language Center

Thanks

I’m using dialogflow and I want to handle everything through it, is there a way to only use dialogflow and disable WP Cahtbot responses?

Please open a support ticket from https://qc.ticksy.com/ so we can collaborate more closely and share screenshots etc.

Thank you

Greeting..

- In start menu, i changed the Predefined Intents from English to Arabic but it did not change in the chat.

- In simple text response i added some query and 1-2 keywords for each, but 95% of the keywords are not working and the bot reply with no results were found.

Please test the ChatBot in browser incognito mode to avoid cache and cookies.

If the problem persists, open a support ticket from https://qc.ticksy.com/ and include the page link and steps to duplicate the issue so our technical team can check.

Thank you!

hello this is a preasle questio it is important to know if chatbot integrate with whatsapp. a client send me a whatsapp on a special number the message appear in chatbot

Currently, the ChatBot can only show a Whatsapp button. There is no actual integration.

Thanks

Hi, is “Dialogflow CX” supported ?

It is not yet supported. But seems quite interesting. We will implement this within a week.

Thanks

FYI, we released a new version with support for DialogFlow CX.

Thank you

does this plugin work for woocommerce?

WPBot requires another addon for full woocommerce support.

Please email us from our profile for additional information. https://codecanyon.net/user/quantumcloud

Thank you

Hi, I would like to buy this plugin but i would like to know, can I use it in french language, and saw that we can set up automatic answer according to the question. I would like to know if we have a live chat too, so a real advisor can answer instead of the bot if we need to ?

Hi,

1. Yes, you can use French language. You will need to change the language texts from the ChatBot settings->Language center area.

2. Yes, Live chat with Human is possible. You will need an additional addon for that. Please email us from our profile for additional information. https://codecanyon.net/user/quantumcloud

Thank you

Hi , ok thanks for your answer, i’m interesting about his plugin. I would like to know the price of the additional addon ? Do you have any link so I can see it ? thank you.

Great.

Please send us a message from our profile for additional information on the addons. They are not available on code canyon.

https://codecanyon.net/user/quantumcloud

Hi there, I have issue the Dialogflow In setting option ( Google project ) the service option is not showing please tell me a detailed procedure to creating API from the google cloud console

Hi There,

I’m trying to connect to Dialogflow and have IAM role and server account setup but keep getting.

Connecton Failed. IAM permission ‘dialogflow.sessions.detectIntent’ on ‘projects/answerbot/agent’ denied.

You need the Owner role. Please open a support ticket from https://qc.ticksy.com/ for further help.

Thanks

Hi there,

Before buying I’d like to know whether this is a feature: I have a survey containing of 6 questions with for each question fixed answers my client is allowed to give. Each answer represents a number. The sum of the numbers should give a specific text back to the customer. So when your sum is 0-6 the bot give Text A; sum of 7-12: Text B, etc. Is that possible? Thanks!

Hi,

This will be possible with the Conversational form builder addon Pro version. You can email us from our profile for more information on the addon. https://codecanyon.net/user/quantumcloud

Thanks

Hello,

Is the voice message addon something that is available now or is it still in development? Thanks! https://prnt.sc/v2jftv

It will be available to purchase within a couple of days. Just finishing up the final stages of the product release steps.

Thanks

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