5517 comments found.
Hey there,
I’ve installed your plugin on a dev site for testing purposes. I’ve tried to insert the shortcode into a toggle element (Elementor), and I’m getting what seems like a jQuery error.
Here’s the website (dev URL): https://0mr.231.myftpupload.com/
Thanks,
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Just sent you an email with those details. Thanks!
Hi
When we are trying to create an Instagram feed, it shows this error ‘Something went wrong! Feed “XXXXX” updated with errors’. Facebook feed is working fine. We have configured Facebook and Instagram through single login. How can we resolve this error? Kindly help us. Thank you!
Hi, please install the latest version 4.6.10. Also, make sure you followed all our docs carefully https://docs.social-streams.com/article/47-authenticate-with-instagram#method1
Best Regards,
Looks Awesome team
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Hi,
1. Can I turn off related video for youtube? 2. Can I categories it?
Thanks
Hello,
1. we will consider this for the next release.
2. sorry, this feature is not available.
Cheers!
Best Regards,
Looks Awesome team
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Hi, Is access to the Soundcloud API required for your plug-in? Because the Soundcloud API has not been accessible for several months… Or does the plug-in only work with the account ID? In your documentation I don’t see anything lied about Soundcloud. Best regards
Hi, SoundCloud had stopped access to its API, and this is a thing that we can’t change. Basically, SoundCloud feeds are working for users who have their API key, so we’re not removing them from the plugin. As we know, there is no other way to get the SoundCloud API token.
Best Regards,
Looks Awesome team
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Hi, thank you Best regards
Hi looks_awesome. Isn’t the plugin supposed to be able to pull videos from Instagram? Please check this: https://bsocial.agency/inspiration/ => It doesn’t pull the videos.
Hi, we used an old API to get thumbnail-sized images for cards but it was shut down. So we implemented a new way in new version 4.6.10. Please get and install it from the Codecanyon Downloads page or via WordPress plugin updates. After plugin update, re-enable feeds.
If some pics will not appear anyway, please re-authenticate with Instagram https://docs.social-streams.com/article/47-authenticate-with-instagram and rebuild the feeds cache https://www.dropbox.com/s/vr8xi7dqpxhrm1h/chrome-2020-10-30-16-11-50-wo9h3kj3Av.png?dl=0
Best Regards,
Looks Awesome team
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Hi o_man. I updated the feed, reauthenticated and rebuild the cache, but it still doesn’t seem to pull in the video thumbnails. Will it make a difference if I buy the Cloud-version?
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hello,
sorry if I ask, do you know why images load not in high resolution but like they’re grainy and not in good quality from Facebook source?
You can see the social wall down in the page: https://ihteamlingue.itThanks for any kind of feedback Francesco
Hi, please enable high-res pics in stream settings https://www.dropbox.com/s/0ceink5g97y9mf9/2020-11-14-22-39-16-CNEHcUP4IF.png?dl=0
Also, you can try to disable proxy for images https://www.dropbox.com/s/glzyeq58i3lbmwq/2020-11-14-22-40-16-rkFEdXIldm.png?dl=0
Best Regards,
Looks Awesome team
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Hi, after a while the preview in stream for Instagram is gone. If i press the “dead link” i still get images up. Have tried to remove feed + stream and readded still the same. How to fix?
Hi, we used an old API to get thumbnail-sized images for cards but it was shut down. So we implemented a new way in new version 4.6.10. Please get and install it from the Codecanyon Downloads page or via WordPress plugin updates. After plugin update, re-enable feeds.
If some pics will not appear anyway, please re-authenticate with Instagram https://docs.social-streams.com/article/47-authenticate-with-instagram and rebuild the feeds cache https://www.dropbox.com/s/vr8xi7dqpxhrm1h/chrome-2020-10-30-16-11-50-wo9h3kj3Av.png?dl=0
Best Regards,
Looks Awesome team
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Would be cool if it is was bit more “feedly.com” style where users could select which feeds appear in their feed (considering they are logged in), etc… 
Him please send a request via this form https://goo.gl/6DLJ8O so we will not lose it. Thank you for the suggestion!
Best Regards,
Looks Awesome team
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Hi, I have a feature request. Currently it is possible to choose one (or both?) of the following options for each stream: hide on desktop, hide on mobile. Thus if I have a stream I can set one to hide on desktop with perhaps 5 items showing up. Then copy it and set it to hide on mobile with 15 items showing up. If I then place both streams on the same page, I’ll get 15 items on desktop and 5 on mobile. Would it not be possible to simply add an option ‘items to show on mobile: 5, items to show on desktop: 15’? That way I could use one stream instead, which would be far easier. It all works fine if you don’t change those streams, but as soon as you change something, you have to do it for both streams which is a lot of extra work. And having double the amount of streams is not the easiest way to do this.
Hi, we can consider this for the next releases. Thank you for the feedback!
Best Regards,
Looks Awesome team
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I would like to get the full refund. Because I purchased plugin license and trying to get it connect to the FB and instagram feeds. They keep failing. Then I contacted support for help. They got back to me on Sunday. Then they didn’t come back to me at all. Poor support service and the plugin doesn’t work. Thanks
Hello,
We’re sorry to hear about your experience and understand your frustration. As compensation, we would like to offer you an immediate refund if you submit a quick request here https://codecanyon.net/refund_requests/new because we can’t initiate a refund by ourselves.
Best Regards,
Looks Awesome team
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URGENT I NEED SUPPORT BUT YOU R LINK NOT WORKING
http://looks-awesome.com/help?envato_item_id=9319434Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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HI, after last update, instagram doesn’t load images: https://www.alkpad.com/ It worked for a couple of days, but now it doen’t.
Hi, we used an old API to get thumbnail-sized images for cards but it was shut down. So we implemented a new way in new version 4.6.9. Please get and install it from the Codecanyon Downloads page or via WordPress plugin updates. After plugin update, re-enable feeds.
If some pics will not appear anyway, please re-authenticate with Instagram https://docs.social-streams.com/article/47-authenticate-with-instagram and rebuild the feeds cache https://www.dropbox.com/s/vr8xi7dqpxhrm1h/chrome-2020-10-30-16-11-50-wo9h3kj3Av.png?dl=0
Best Regards,
Looks Awesome team
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Hi guys, you’re aware of this ? Could becoming a problem in WP 5.6?
jQuery Migrate Helper — Warnings encountered
This page generated the following warnings:
https://www.xxxxxxxxx.eu/wp-content/plugins/flow-flow/js/admin.js: jQuery.fn.unload() is deprecatedPlease make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Hi, please get and install the latest version 4.6.9. We fixed this warnings type.
Best Regards,
Looks Awesome team
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I’m on 4.6.9 and seeing this message in the admin area.
Hi, sorry, the message you mentioned is not appearing here. Please repeat it.
Best Regards,
Looks Awesome team
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A Facebook video post when displayed in flow-flow shows an image of the video 20 seconds in, I would expect the post should show the image at the start of the video, like it is in Facebook? I can provide links to explain further on request.
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hello, the instagram feed is not updating?
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Apologies, there was an Instagram password change that caused the problem. All good now.
Thank you for choosing our products!
Best Regards,
Looks Awesome team
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ERR_CONNECTION_CLOSED , cannot add my own app any longer, cannot add yours due to an issue on your website… Please fix it.
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Thanks but I cannot, I use your plugins in an extranet environnent and I cannot give an access to external sources. Rather than asking me for an an access could you please simply provide the same fix than you did 10 days ago ? See below..
9 days ago
Hi, it was a hosting issue. It should work now, sorry.
Best Regards, Looks Awesome
It should work now, please try to authenticate again.
Best Regards,
Looks Awesome team
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Yes it does, and it also fixed my Instagram issue 100 business node missing whatever Perfect. So if an user is having the issue, the best way is to delete the app from facebook and infos in plugin settings and start from scratch ! thanks.
Thank you for choosing our products!
Best Regards,
Looks Awesome team
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Hello.
The feed of the account that is not related to the account specified in the twitter feed is displayed.
How do you fix it?
Hi, please make sure you’re using the “user” feed type https://www.dropbox.com/s/ncexujhz5ocwqyv/chrome-2020-10-29-19-00-55-0adMjy9IB8.png?dl=0
Best Regards,
Looks Awesome team
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Thank you.
I also deleted the post in the twitter app, but it remains in the feed for this plugin.
How do you remove it from your feed?
And how do you prevent it in advance?
The plugin is not checking for deleted or edited posts, so you can rebuild the feeds cache manually https://www.dropbox.com/s/vr8xi7dqpxhrm1h/chrome-2020-10-30-16-11-50-wo9h3kj3Av.png?dl=0
Best Regards,
Looks Awesome team
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Thank you.
The next question.
I have 16 feeds displayed and the desktop shows 16 feeds normally.
However, my smartphone only shows 3 feeds.
Also, the “read more” button does not appear.
How can I repair it?
Thank you.
Please edit the stream, visit the LAYOUT tab and set this to NO https://www.dropbox.com/s/fklaj3kfycyqqwf/2020-10-31-13-31-44-mIEggfvfyH.png?dl=0
Best Regards,
Looks Awesome team
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Thank you.
I want you to add a feed for mixcloud (https://www.mixcloud.com).
Is it possible?
Do you have any plans to add it again?
Hello, this will require customization which is beyond support according to Envato rules. You can try to get help with this here https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
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Hello, I bought your plugin and the images from Instagram are at 1080×1080 px. This are too much. I know for the new API you have an option to reduce the size with the business account, but didn’t work. How can I solve this? Because increase the size of my pages a lot and affect the UX and the score in Gmetrix and Google. Please let me know and thanks
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hello. I have installed FlowFlow at the following URL. I get the feed but the image is not showing up. The image is getting 400 errors. How can I cure the error?
https://hudson-dining.jp/Hi, we used an old API to get thumbnail-sized images for cards but it was shut down. So we implemented a new way in new version 4.6.9. Please get and install it from the Codecanyon Downloads page or via WordPress plugin updates. After plugin update, re-enable feeds.
If some pics will not appear anyway, please re-authenticate with Instagram https://docs.social-streams.com/article/47-authenticate-with-instagram and rebuild the feeds cache https://www.dropbox.com/s/09aohrb61p3mqge/2019-03-27-16-34-14-VlKfLGQa2j.png?dl=0
Best Regards,
Looks Awesome team
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Can I use your solution to make gallery of my brand social mentions (from different sources: facebook, linkedin, instagram, etc) – but ONLY that consists of selected by my posts/urls where my brand is mentioned, not whole (automatic) streams or fanpages?
Hi, sorry, it’s not intended to work in this way.
Best Regards,
Looks Awesome team
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