16401 comments found.
hello dear authors, please add payment systems for the CIS countries such as (Qiwi) (Yandex Money) or Webmoney I can’t buy your product right now due to the absence of these payment systems
Thanks for your suggestion.For those payment gateway it will need to have proper sandbox account and API which are challenging to collect from outside of your location. If you want you can help us by this one. You can send us support ticket from here http://support.activeitzone.com/
Hi, developers, we live in Russia and I see that your product does not have a payment gateway such as Qiwi Yandex money, please add and then I will buy an extended license from you, otherwise it is useless to buy it now because our customers do not have access to Paypal in our CIS countries popular payment wallets this is Qiwi Yandex money
Hi, will Active eCommerce CMS support 1-click update in coming future?
Yes we have such plan for releasing 1 click update.
Hi whenever I do update he shows me a white screen. what am I failing to update?
Please send us support ticket via http://support.activeitzone.com/
ok
Our developer will assist you. Please renew your support package to get continuous support from us.
When you will renew your support pack?
I will renew in the middle of October, I will have money at the end of October
Okay.
Dear Sir Please Check 28824
Yes our support ticket has been replied according to regular official time.
Hi, i found in the demo, when i order product and goes to payment method, i select method except for the COD, in the admin panel its already saying sales(unpaid), even though its error, it must not show right in the dashboard of admin
For demo purposes we are disabled some featured. On the demo there has no real payment gateway account and this is not practical too. So while you will use with the real account this will not make this one.
When will the blogs be available?
If we get more request of blogs then we may give one of our future update. But currently it has less demand. If you want you can customize your script from us. To customize send us support ticket via http://support.activeitzone.com/
is this platform available with API ? We want to have API with platform before placing an order.
Yes. Please check the link: https://codecanyon.net/item/ecommerce-android-app/26991811
Can each store have their different subdomain, something they can provide at the point of registration?
For this kind of feature it will need to have the server control from client side which is not available for us. So if you will need this it will need to custom the script and need to config your server.
Yes i will love to have it. Like how much will this cost me?
For custom work requirements and for official quotation please send us support ticket from here http://support.activeitzone.com
in IOS Not available?
Not available
after upgrading to 3.4 from 3.2 when I turn on s3 I get error 500 on all pages.
Are you using s3 server?
not yet. Do I have to put the entire website on the s3 server? to make it work?
If you do not use s3 server then enable this option.
hi
the date I submit the support request is on 15 sep 2020.
After 24 hrs your last reply, any update and progress?
Please reply my ticket
i cannot reactive my license with the same domain when i reinstall it
whats happening with your team????
the issue is under your verification site https://activeitzone.com/check/
Success: The purchase code is activated on : www.mydomain.com for Active eCommerce CMS Activation of www.mydomain.com for the purchase key is withdrawn
What is your ticket no? We will check again and if get any issue we will solve as soon as possible. Here today is Friday which is weekly offday for us so it may delayed this day only.
order detail page thumbnail not showing
After Upgrading to recent update in 22nd Sept I end up getting 500 Error on my active site. I have requested support on the same day and still today I haven’t got any responce .. Please help me gfix it asap, its a n active site.
What is your ticket no? Here is weekly off day for today so you will get replied tomorrow.
This is my ticket no . 28712
Our support staff will assist you soon.
Nice script, please what’s different between this script and https://codecanyon.net/item/active-super-shop-multivendor-cms/12124432
Active shuper shop developed by codeingnater and Active Ecommerce Cms developed by laravel and it has some effective addons and also android app.
OK, thanks
you most welcome.
Demo Admin link not working. pls provide demo admin link and login
Hello Each time I perform a new update I can no longer access the site administration, we can no longer connect to the site administration, the site is redirected to an activation url for the code ‘purchase.
After filling in all the activation information the admin is still inaccessible, I don’t know what to do
There is no way to want activation on update if you activated your domain previously. Are you using shared server? You can send us support ticket from here http://support.activeitzone.com/ Please renew your support pack for getting continuous support from us.
it is necessary to create a forum for the questions and the answers for the problems that the users who have bought encounter therefore there are questions that we can solve without going through you, currently so that you can intervene to solve the problem it is necessary renew the support that is to say paid is a real shame
Yes offcourse while we have a more customer background we will release forum for this item surely. But why this is shame feel for you while you informed for support renewing?
we don’t have to renew the support, create a forum for users who have already bought the script we don’t need to renew the support just for the same problems, maybe your system is made like its to rip off customers who have already purchased
we do not have any cheap mentality to make our item such way to make bound for renewing the item.If you don’t want then off-course we are not pushing you for item support renewing. and also this support system is not making by the author this is making by the envato itself.
Sending messages to the buyer by Email does not work. Messages with confirmation of registration for new sellers by Email are not sent. Messages are sent to the mail only to the administrator with a purchase receipt. What’s the matter?
More .. If someone needs to fix the script for adding a product. SLUG currently doesn’t work with all fonts. I added an automatic URL link generator (slug) in Russian, Ukrainian, Greek. If someone needs it, I can share it. Since the author has not corrected this error in a year.
For messaging sendin option it must be the issue from SMTP setup. Did you configure your smtp setup properly? Please renew your support pack for getting continuous support from us.
Letters with the invoice come to the mail !!! Doesn’t work at registration! about your paid help. You have never helped me in a year, what to pay for?
Mail sending failure issue happens for SMTP miss configuration. Envato make the policy for item support with a fixed timeline not with the getting support weight. So if you have any complain about this policy you can send support ticket to envato support http://help.market.envato.com/
How to reset installation ?
Reset installation means? Please renew your support pack for getting continuous support from us.
Thanks for amazon s3, but at instruction “frontend> images” folder is left
can I delete upload folder from original location
If you want to change from direct folder then you can do with your own risk.
