16417 comments found.
I like your product very well, I want to buy, but you have to promise that there will be frequent update and upgrade, secondly if you can modify the UI of the frontend it will be so great. Meannwhile I want to ask, if I buy it now does it mean I will get every feature listed in the admin dashboard?
sir, is that possible to give some urgent reply on this ticket #28289 . it’s really very much urgent for me.. for that i ping you here.. bcz if i give reply on ticket then it will take more time.. it will be greatefull for me if can give some urgent reply..
On this office day we already replied you 3 times already. With regular license we normally replied within 24hours for all customers. So more then this is not possible for us to support you instantly.Surely Customer support staff will assist you more if you will need but mustly maintaining the support serial. Thanks for your understand.
sir , problem is if you revert back like previous then it will more help to fully solved.. bcz previous code client can do order .. from app fully working.. just from admin panel order details was problem.. but after now.. app not giving correct information also admin panel..
Please stay on your support ticket. Commenting on here will not accelarate your support time.
thanks mate 
You are most welcome
Please add Pesapal payment gateway on the next update. PLEASE!
Thanks for your suggestion. We’ll try to add that payment gateway in future updates.
THANKS!
You are most welcome
Same here the logo is not showing well on the invoice and i use PNG with 40px
Please stay on single comment or on a single support ticket with your all issues.It will better for you to make contact to our support zone for any kind of technical issue from here http://support.activeitzone.com/
Hi, is it possible to builk import product including path/link to picture?? same woocommerce import.
This option is not currently available but will be added on future update.
Hello! I hope you are doing great! tell me, is the Frontend Header logo which goes even on Invoices???
because my invoices are not showing the company logo, i want to know where is the problem.
thank you so much
yes, Frontend Header logo goes on Invoices. For seller products seller see his shop logo in his invoices.
Okay thanks, so which type( NPG, JPG,etc.) of logo do you recommend?? and which size to use on logo???
You can use PNG format & recommended height is 40px and any width.
I’m so much confused If the shipping city and weight not available at ecommerce company.
Will you add an state/city and weight based shipping fee at next update?
I also need this features please when are you going to do this update i need it urgently it really affect my customers
Those type of shipping configuration is not available yet. We can’t assure you about those features in next update. But we’ll add those in future updates. if you want this urgently you can customize the script. For customization service contact us via http://support.activeitzone.com/
Okay but no extra charges
Customization is not under item support.You can check the item support policy from envato https://codecanyon.net/item_support/what_is_item_support/23471405?url_name=active-ecommerce-cms
invoice logo not show, please check urgently https://prnt.sc/ugez0v
For technical support contact us via http://support.activeitzone.com/
28313
Checked & solved your issue.
Hello eCommerce Builder!
I need this script, But After review admin panel, I see Major ecommerce feature not available found:
1.Area and Weight Wise shipping not available. 2.Cancel order by admin not available.
I’m so much confused If the shipping city and weight not available at ecommerce company.
Will you add an state/city and weight based shipping fee at next update?
We can’t assure you about those features in next update. But we’ll add those in future.
I would like to know how many have had problems when sending the order to the buyer does it arrive in duplicate?
Sorry, didn’t understand your question. Which order you’re talking about?
1- how to add 3 decimal in currency like 10.100
2- is there individual vendor store page for vendor so they can share there product page and hide other vendor product from customer
3-can i get the language for Arabic
4. is any auto notification comes to admin and vendor panel when a customer order
1. yes you can do that in business setting>currency
2. Yes, each vendor has their own store page.
3. The system is fully ready to translate, you can translate to any language
4. Auto notification feature is not available yet. but Product owner receives a email, about the order.
Hello! Please correct this error, for us we are using our local currency and whenever you set the product price to => to 1 million,the price is changing itself to 999,999.99.
2rd. when a customer is shopping and buy the products of more than 1 million, let us say that i buy the products of 2 millions the summary of order will only show 1 million.
please please this is very emergency, our customers are confused, correct that error please.
For technical support contact us via http://support.activeitzone.com/
i contacted the support team and i provided all credentials but i’m still waiting for the feedback from you. is it possible to speed up the process ? it is taking long.
thank you gyz
Our support team has solved your issue.
I thank you so much, i love the way you take care of your customers
You are most welcome.
Hello,
We are looking for a c2c marketplace system. Customers will be able to enter the gift card code stocks and sell the products we have determined. For example, g2a. com and gamivo. com are just for us. Can your system be integrated accordingly?
Regards
For that option you need to customize the system. For customization service you can contact us via http://support.activeitzone.com/
Raise Ticket, Please check. I am trying to reinstall script and its saying Username and purchase code doesnt match.
Check your database name and database password.If those are wrong then it will not install.
Error is also only coming when i am trying to login to admin. Website front end is running fine, so how would it be databae issue
What’s your ticket number? Install latest version downloaded from codecanyon.
Not sure, please check with my username. Need assistance asap
28139 This is ticket
On regular office time our support team will assist you.
Hello, please I want to purchase your product but when I was testing the product I observe this bug, when you add product or edit product and price is greater than 1 million for example, 1500000 it will change the product price to 99999.999 please you can also confirm that from your website.
Do you want to sell some products which cost more then 1million from eCommerce system?
Lol, your response is funny but I will answer you. Yes I want to sell products which cost more than 1 million. The products will be listed in my local currency and offcourse price will be more than 1 million in my local currency
I think you already know this is premium public market place.From whole over the world people can purchase this item from here.Now see there are a lot of currencies and there have different values so this is not possible to cover each and every country’s currencies.So we the developers make this maximum people’s usability platform.Among 1000+ customer this is 1st time we get such customer who want to sell products with more then 1million values of local currency.So see my last answer was funny or not.By the way if you will purchase make contact to our support team from here http://support.activeitzone.com
Our support team will assist you to for inserting more then million values of currencies.We are also interested to see that by our item someone can make business with million values of currency.It will be great pleasure for us 
Hello! you added minimum quantity(min order) feature, but it is not displayed on fronted,i think it will be much better to display it on fronted so that a customer will see minimum order.
thank you
Thanks for the suggestion. We have already noted it as an improvement of this item.
thanks
Hello! If I buy this Temp, I can use any hosting Company that I want or you do have special Hosting servers for this?
You can use your chosen hosting.But if you have a large number of product and customer then it will better to use VPS server.
Okay Great.
Thanks
and do you do any customization in this…we will pay extra for that
we wan to buy another licence .....
By additional custom work’s payment we attended on custom work.You can purchase another license if you will need.
Can we custom our self ?
Yes you can custom for your personal end project
Okay thank you..
You are most welcome.
Can use this source code in local server for customization ?
Yes you can customize on local server
When the customer buys a digital product, the system asks for address and shipping mode, it seems very confusing. Is this correct or error?
Actually shipping info is kept to database for taking the customer’s purchase history.But we will remove this on our next update cause a lot of customer were confised.So don’t be worried.Within this month we will release another version.
