6044 comments found.
Hlo i want to buy this awesome plugin but before buy i want to know about some options so plz tell me about my some query In Show Print Submission section when i on this then show full submission with print option but i don’t want print button ….i try your live demo but i don’t find how to off this option …so plz tell me about this
Hello,
Thank you for your good words. You can add custom CSS for hiding print option.
i’ve purchased the plugin now please guide me how to make a form just like that using your plugin. ref: https://www.mydiscprofile.com/en-gb/free-personality-test.php
Hello,
Thank you for purchasing the plugin. We have several example forms herein https://eform.live/examples/. Please import any of them in your dashboard suitable with your requirement for looking into the integration. Also, check our knowedgebase tutorials for the basic understanding of working of the plugin.
Let us know if you face issues after creating the form. We will definitely help you out. Please use our support forum for further queries.
i’ve created the form but the problem is i want to disable 2 options after they check 2 options, like mydiscprofile.com thats my form http://demo.xtremlogics.com/take-test/
Hi there,
I have this form https://prnt.sc/sew27b as for now it uses the 1 row order with 1,2,3,4,5,6 field and after second row with 7,8,9,10,11,12 field
Is it possible to scroll to the fields as left to right ?
for example first 1 field and when you hit tab goes to 7 field , you hit tab and you go to 2 field, you hit tab and goes to 8 field ?
Left to right as for now it scrolls from 1-6 fields in the first row , and after it goes to second row . Thank you very much
Hello,
Have you added elements in the design containers like “Column Half”? You can use separate design containers for each element for managing the tab sequences.
Hi there bmahesh and thank you for your reply
maybe i didn’t explain what i really want. I will add a new screenshot
Normaly the scrool to the next field using TAB button is from up to down in the first column and after passing to second column from up to down
I used the red arrow to illustrate it.
The green arrow is what i really need. Please check it here https://prnt.sc/sfc7n0
Basically i want that the user can scroll hitting the TAB button from left to right and not from up down 1st column and after passing to 2nd column.
Any idea ?
Any chance to reply me ? Thx
Hello,
Sorry, it’s not possible to set a separate tab index for individual element. One possible option is to add separate half design container in each row for each element. Let me know if it works for you.
Hi there,
I replied earlier while logged in to the wrong account.
Thanks for the plugin. Its been great so far and allows us to code a bit forward on it. We use it for lead generation and got more then 30k submissions without too much hassle. The plugin is reliable and steady. Thanks for that.
However, I am missing (or cant find) 2 things at this time, which I think will add great value:
1. Some kind of abandon cart flow. Can the email be stored after it is submitted? Even without them finishing the flow. It’s pretty standard in ecom. Hope you got a solution.
2. We would love to do one-click upsells. Basically after the form is submitted, we want to ask them if they are also interested in receiving information about (free) product X . To not lower the conversion we would like this to be asked after a submit. How can we best implement this? Is it possible to give a redirect to a new form, with passing along the data?
Hope you can help.
Kind regards,
Bo
3. I just extended my support, because it was expired. However it doesnt update in WPquark forums. Please assist.
Hello,
Thank you for your good words. Please review my comments below -
1. Sorry, this is not available at this moment but we are working on server-side save feature for incompleted forms and it may fulfill your requirement.
2. Yes, this can be possible through custom redirection along with the parameter in the redirect URL and grab sent URL data in the next form using prefill type data. Please check following URL for both the features -
https://wpquark.com/kb/fsqm/form-submission-related/add-form-elements-redirect-url/https://wpquark.com/kb/fsqm/fsqm-form/default-prefill-readonly-values-text-type-elements/
3. Please share the username you are using on the forum, we will look into it.
Hi, presale questions, 1. Is it possible to submit the questionary without clicking submit button, just when answer final question? 2. Depending on the last answer, can the admin receive an email, with a fixed message, but depending on the last answer remember that, instead of the defautl email with all the answers.
Thank you so much.
Hello,
1. This can be possible auto progress on form validation. 2. Sorry, sending different email messages to an administrator is not possible at this moment.
Hello there I need some support but I keep getting caught in this loop where I can log in, but it keeps asking me for the purchase code and when I copy and paste it, it says “not valid”. Was able to log in at first at it was fine. Now it is not. Thanks! So far so good, minus this and the thing I need support for.
Hello,
Please check if you have used the correct purchase code, which means not copied any trailing or leading space while copying the code.
Hello,
Please open thread on the support forum, we will need your details to check the issue.
Hi, can you pls explain in clear words how to make a popup form when using a button widget in elementor pro? Thank you
Hello,
Please follow the steps given in following tutorial.
https://wpquark.com/kb/?s=popupPlease open up a thread on support if have any further issue.
Hi is there a way to bulk remove the old submissions. Like 200,000 submissions at once. Cant find it on KB .
Hello,
Sorry, this isn’t possible through eForm dashboard. You would need to find out some way directly through the database.
thanks for the quick reply .can you please point out a way to delete those submissions directly through the database.
Tutorial in KB might be useful to everyone who needs to bulk delete there submissions. Because current bulk delete option on eform does not work for more than 50 submission allocation. Please consider this as a request from heavy eform user.
P.s. If you can make a separate plugin to bulk delete submissions.ill Definitely buy it . 
Hello,
Sure, we will look into your request in our future development, but sorry, it’s not possible in a quick time.
Thanks!
Thanks you for the response. Is there a way to delete those using FTP. If yes, can you tell me how. Thanks in advance
Really appreciate if you can advise on this
Hello,
I apologize for the delay. Sorry, it’s not possible to delete submission through FTP.
presales question: the integrations that you support are not services that I use – however, I’m wondering how does the app store the data locally? Are there profile fields that this app stores the information in?
Also is there a way to output the data to a Google sheet automatically?
Hello,
We have dedicated tables for storing the submitted data and using Wordpress core user management for login and registration.
Sorry, we do not have feature for google sheet integration.
Hi there, eForm is really nice. BUT why there is no options for smtp like on user mails? That is realy importand, dont want to mess up admin mails with wordpress promotions. thats unproffesional. can u plz update that and give US customers chance to choose what we want as sender on admin mails ??
Hell,
We have SMTP option for sending email through SMTP. Please check more details here in https://wpquark.com/kb/fsqm/fsqm-other-features/smtp-emailing-user-notification/
You can use other plugins as well. We have all the settings for changing email sender name as well. Please check https://wpquark.com/kb/fsqm/form-submission-related/send-notification-email-admins/
Hi there,
Thanks for the plugin. Its been great so far and allows us to code a bit forward on it. We use it for lead generation and got more then 30k submissions without too much hassle. The plugin is reliable and steady. Thanks for that.
However, I am missing (or cant find) 2 things at this time, which I think will add great value:
1. Some kind of abandon cart flow. Can the email be stored after it is submitted? Even without them finishing the flow. It’s pretty standard in ecom. Hope you got a solution.
2. We would love to do one-click upsells. Basically after the form is submitted, we want to ask them if they are also interested in receiving information about (free) product X . To not lower the conversion we would like this to be asked after a submit. How can we best implement this? Is it possible to give a redirect to a new form, with passing along the data?
Hope you can help.
Kind regards,
Bo
Hello,
Thank you for your good words Could you please use your Envato account for asking these queries?
Hello friends, first of all, great plugin. Now, I have a problem with my site where I receive payments using this plugin, I have enabled PayPal Payments with PayPal RESTful APIs all Ok, Trackback page and user portal all ok too. I was receiving payments without any issue for a long time, but last night I’ve migrated to another server and then now my clients get a page error: Payment Processing Error, Your payment could not be processed at this time. Try again. If any amount was deducted, it will be automatically returned. I’ve cleaned caché, I checked detailed the form and everything seems to be fine, do you have some idea what it could be and how I could solve this issue?, I would be very grateful for any help from you.
Just in case, I’ve updated the plugin to last version and Wordpress too, but the issue still the same, all payments status: Unsuccessful. Please try to help me with this asap. Many thanks.
In page where I get the Payment Processing Error I get through Browser console:
DevTools failed to load SourceMap: Could not load content for https://www.mydomain.com/wp-content/plugins/wp-fsqm-pro/bower_components/Waves/dist/waves.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Maybe it could help so you can help me.
Hello,
You can ignore the warning on dev console, it is related to a source map which we strip from production code.
About your payment error, since it was working before, I would suggest to check you have latest version of OpenSSL installed on your server. Kindly enable WordPress error logging and check the files wp-content/debug.log and wp-content/eForm-PayPal-{Live/Sandbox}.log after trying to make a payment through PayPal. This would give you suggestion as to what is happening.
Also kindly note, we provide support only to active customers. Your support period has expired.
Thank you for your kind answer, I solved it reinstalling the Wordpress site.
Is it possibel to resolve the issues in your support platform privately ? Sometime you ask for Credentials and it’d not advisable asking customers to share its credentials in public forum. Can you please check if the private reply is working or not?
Hello,
It’s completely safe to share details in a private post. I have replied to your thread on the forum. Please check.
Thanks Mahesh, it worked. I posted steps for reproduce.
I created a form and pdf export is perfect, however, when i copy it just to change some field, the first column is not adjustable like the first form i created….its so hard also to go on your knowledge/support site, too slow for the support
Hello,
We reply to the thread on support forum within 24 hours. Apologize if we miss any of your request. Could you please open up a thread on support forum? Please share URL if you already have any pending request.
Unfortunately customizing PDF content is not possible due to the minimum available space for the PDF.
your knowledge base | support site is confusing, even i dont know where to put questions. iif i put the question next time i cannot find it.
Hello,
Knowledgebase has all the tutorials and Support forum you can use to post your query. Our forum has a simple interface. Please follow these steps –- Step 1 – Register on the forum through – https://wpquark.com/wp-signup.php
- Step 2 – Activate your account through the link sent in your email address
- Step 3 – Login using username and password immediately available in the activation link. Username and password will also be available in your email.
- Step 4 – Goto – https://wpquark.com/kb/support/
- Step 5 – Enter your purchase code.
- Step 6 – Post your query.
Hi is it possible to print the form after submiting it or create a pdf?
Hello,
The form can not be printed through PDF, although you can print it through browser print option.
Hi ! I don’t find in the demo (https://demo.eform.live/) how to create a quiz and oblige the guest user to enter his data (name, email, phone, ...) to access his quiz results. Is it possible? If yes, where should I click to set this up?
Hello,
Open https://demo.eform.live/ and In the dashboard, under “View all Forms”, we have several demo forms. Please check as required
Also, you can follow tutorials available in the following link – https://wpquark.com/kb/
can i get the 01 may 2020 update changelog?
Hello,
You can check here itself in the item details tab – https://codecanyon.net/item/eform-wordpress-form-builder/3180835
Thank you.
I’m sorry. You have a very robust survey tool. But I can not for the life of me find out how to “jump” “skip” to a different page based on if a certain response is entered on a previous page. This should be easy to figure out. Please help
Hello,
Sorry, this is not possible at this moment. One possibility is that you can show/hide page based on the response and enable option “Auto Progress Page if all validates” in “Form Builder > Config > Form Type”.
In this way, it will progress to the next page automatically.
Well does that achieve my need to have perhaps several pages “hide” after a response to progress to a desired page? How can such a robust survey not have logic to skip questions based on response. I bought your plugin (with support) and this is a key feature.
Hello,
I think, what you need is the conditional logic on pages itself. Let’s say you have pages
Page 1 | Page 2 | Page 3
Now if a question in Page 1 is answered with certain response, then you can hide Page 2 itself. Then when user clicks Next, they will go to Page 3, instead of Page 2.
Please visit this page for more information https://wpquark.com/kb/fsqm/conditional-logic/conditional-logic-on-containers/
Yes your example is exactly my desired need. However, your syntax is not clear in the knowledge base. If Paginated Appearance is selected, and Page 1 has MCQs , the logic only identifies the value needed for Page 2 to be hidden NOT the action of hiding the page. Example: (X) MCO (Key) 0 (has) value (which) equals to (this value) MCQ response (ref) or ….... it does not show what the action needs to be to hide Page 2?
May I please get a response to this? Or can the person who answered follow up on my Knowledge base thread “Crossxcl”. This should be quite simple to answer just need the guidence
Thank you following up. We are getting close to resolution
It appears their needs to be step by step instructions from the person who replied. This shouldn’t be as diffcult as it is a simple request. I thank you for your attention.
Hello,
As per your response on the support forum, it seems your issue gets resolved. Let us know if you are having any further queries
When i enter my purchase license it gives me an error eForm is not activated. To get automatic updates and other features, please activate eForm
Hello,
Please check if code doesn’t have any leading or trailing spaces when code copied from Envato.
If copied correctly and has the issue again then please open up a ticket on support forum with the details so that we can check the issue at our end.
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