22690 comments found.
Hello,
Just let you guys know that when using TGMPA to install another plugins (with WPBakery already installed and activated), your code is generating a PHP Notice:
Undefined index: Name in C:\\xampp72\\htdocs\\fresh-install\\wp-content\\plugins\\js_composer\\include\\classes\\updaters\\class-vc-updater.php on line 133
This is related to filter “upgrader_pre_download” that’s probably also used by TGMPA.
Rodrigo.
Hello, Can you please make sure that you are running the latest plugin version which is 6.1?
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QUESTION: Hello. Anybody knows if it’s possible to set Accordion tab items all closed when load a page? I can’t set it (always first one appears opened). Thanks. RIGHT ANSWER: Hello Rohan. I see 2 elements in my Wordpress desktop: Accordion Tab and Accordion. The first don’t have the settings you say (only Custom Style > Colored heading color and Heading divider color and in General, only have Title tab and Content text) but in second is possible to set as you say (and it works). But in my case I have issue with Accordion Tab, that shows always first option opened. After different testings, I’ve modified the archive nt-revity-shortcodes.php changing in line 3177 ‘active’ to ‘noactive’: /* ACCORDION TAB revity */ $activeclass = ( $count == 1 ) ? ‘noactive’ : ’’;. This archive is in wp-content > plugins > nt-revity-shortcodes (I’m usint Revity Theme from Ninetheme). Thanks.
Hello, In “Active Section” field of accordion setting: https://prnt.sc/s0wsjs you can enter a value higher than total number of accordion tabs. This will load all the accordion tabs as closed on initial loading.
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just bought your product, but can activate the license, click the import link it takes me to the envato page, click the green sign in button but don’t do anything
Hello, As the license, is purchased via codecanyon, in this case you should import the license into your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import. You can then activate the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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I already did all the steps you are giving me, like I said on the comment once I’m at the codecanyon (envanto) page en click on the login botton is not doing anything. I can’t complete the import
Hello, Please drop us a message via our profile contact form and share the email id associated with your codecanyon account in it, so that the issue can be investigated further.
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If you install Yoast and WP Bakery , wp backery backend will not work, can u please check
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello. Anybody knows if it’s possible to set Accordion tab items all closed when load a page? I can’t set it (always first one appears opened). Thanks.
Hello Rohan. I see 2 elements in my Wordpress desktop: Accordion Tab and Accordion. The first don’t have the settings you say (only Custom Style > Colored heading color and Heading divider color and in General, only have Title tab and Content text) but in second is possible to set as you say (and it works). But in my case I have issue with Accordion Tab, that shows always first option opened. After different testings, I’ve modified the archive nt-revity-shortcodes.php changing in line 3177 ‘active’ to ‘noactive’: /* ACCORDION TAB revity */ $activeclass = ( $count == 1 ) ? ‘noactive’ : ’’;. This archive is in wp-content > plugins > nt-revity-shortcodes (I’m usint Revity Theme from Ninetheme). Thanks.
Hello, The option is available as “Active Section” field under accordion setting: https://prnt.sc/s0wsjs
If there is no such option, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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You’re right Rohan. But as I told you, I have 2 different elements to add in my design with different behaviour. I show you the images at https://drive.google.com/file/d/1QlpX5n5OYHAwH1NatPVFKdsfn-lTnoE8/view?usp=sharing and https://drive.google.com/file/d/1JX04pSv2Jq1wEnJJJx5a0x6ke2_5dYzA/view?usp=sharing
Hello, The “Accordion Tab” is not a standard element of page builder. It is a custom element added by the theme or a third party add-on at your end. If you have any issue with our standard accordion element, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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The “Gutenberg Editor” button is displaying even when the Classic Editor plugin is active (network activated on a multisite).
Thanks!
ps: Any planned updates coming soon?
Hello, The Gutenberg editor can be disabled under: WPBakery Page Builder -> General Settings. We are planning to release an update by this week or early next week.
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Deactivate the license of the dev server, but wanting to add it to the other server, I was first told that dev still had it, although this is not true and after that there is no purchased license. How can I send a private message with the purchase code?
Hello, You can drop a message via our profile contact form with the license key details, so that we can guide you with it.
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Do you share the link of the form?
Hello, You can find it under our profile here: https://codecanyon.net/user/wpbakery
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Is WP Bakery pagebuilder compatible with wordpress 5.4? Can I safely update?
Hello, Yes, the latest version 6.1 is compatible with WordPress 5.4 release.
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Hi I have Visual Composer inside a Wordpress website working well I need to render the content of 1 post in one external php page Please, can you tell me what I need to include in the php page to render the content like inside the Wordpress template ? For now, the content show all the shortcodes Thanks a lot for your help
Hello, You can pass the content via do_shortcode WordPress function so that the shortcodes can render. Please note that some functionality such as design options and elements will fail to render in such case.
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Hi Rohan Could you please provide me an example of code please ? Thanks
Hi Rohan @Rohan_WPBakery-Team Could you provide me an example of code please ? Thanks
Hello, I can carry out all the layouts without problem but impossible to create a space between two columns. Even if I define the margins and the space of the columns in the row (eg: 35px), the margins work but there is no space between the columns. I tested for a day (even with CSS) but could not add this space. Is there a solution ? And sorry, I do not wish, for the moment, to renew the purchase of the support for this one small question. Thanks !!!!!
Hello, It looks like a plugin or theme used at your end is modifying the column output due to which the column spacing is failing to render.
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Thank you Rohan for your answer but it’s the same: - with other websites that use WpBakery - if I deactivate all other plugins - if I define the space between the columns, it works for the elements in the columns, but not between the columns (eg: if I define borders in CSS for the columns).
Do you have a tutorial to simply make a row with columns (eg: 3 col): - with borders - identical height (even if the content is different in the columns) - a space between the columns
It is a classic use of the web but I believe that WPBakery does not provide boxable columns with borders.
It’s the only thing I can’t do with WpBakery and I need it on all of my websites, it’s very important.
Thanks! Pierre
Hello, You can add a border to the column via it’s design options. Using padding/margin you can control it’s display. The height of each column will depend upon the amount of content present in it.
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Thanks Rohan,
In WpBakery, the border option can be defined (but only its style, its radius and its color, not the size, why ???) but it is useless because this border option is never saved: tested on several installations.
If I define it in CSS, it’s perfect except … the spacing between the columns. So I apply my CSS on the elements but, to obtain an identical height for my columns, I have to define a fixed height (because “display: flex” “display: table” ... do not work on the elements ).
WpBakery is fine, but these are the two major flaws of this solution: box and border.
Hello, You can specify the border width on left in between the margin and padding. Without a border width, the other border options will not be saved.
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Thans but my need is ultra basic on the web and only concerns the style of simple columns (as other page builders do): - with border (top, bottom, left, right) - with equal height even if the content is different in each column
Example: https://snipboard.io/usDB2T.jpg
As WpBakery is very complete, there is necessarily a procedure, a tutorial or other that allows you to do that. Can you refer me to the right tutorial?
Thank you !!!
Hi,
I need to know what is the license if i want to use it with my own created wordpress theme and sell it on envato. Looking for the answer.
Thanks
Hello, As you want to sell the theme, in this case an extended license purchase will be required
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Is there any way to automatically add classes to rows? For example, if I create a custom bullet with CSS, is there any way to automatically include it in any row without having to manually having to assign a CSS class?
I could do this globally with the theme, but the theme has li / ul / ol in the menu and other themes. The bullet is just an example, thanks in advance.
Hello, Unfortunately, the rows does not have a method to automatically add a CSS class. It can be manually added by entering it via Extra CSS class field.
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Hi,
I have making a wpbakery supported theme. All works good but when i make custom post types, make layout and some styling with wpbakery and then put my custom post type to page as static layout like: footer or header, then the only the styles are not showing, content is showing correctly. Only the styles in an element’s design option are not apllying.
Please suggest me something. Thanks
Hello, Our support team will be glad to guide you with it. Please open a ticket via support portal: http://support.wpbakery.com/ and share your temporary website credentials, so our team can investigate your issue and help you out.
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Hello, Gallery Nivo slider, use large file and is not enough and impossible to change this info. Can you add a minimum the size selected in block ? Thanks
Hello, Please use support.wpbakery.com and share the steps which can be followed to replicate the issue, so our support team can investigate it and help you out.
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Hello,
Previously asked you about the plugin and you replied
Hello, In carousel setting, you can set the “on click action” to open custom links: https://prnt.sc/rrzpl0 and then add the required links in the custom links field below it.
(Can you please assist wit the following?)
I see those settings are for when adding a new carousel. What if I have an existing carousel and want to update the settings? Can you please send a screenshot the steps to follow to do so.
Thank you
Hello, For an existing carousel, you can select the same setting to open custom links and then add the urls in the text block below it with one url on each line.
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.
Introduced bug in 6.1 is Grid Builder – to reproduce go into a Post Grid element -> Item Display -> choose a template -> Modify template -> data missing?? also the grid type of Single or Double etc doen’t get selected. So on first load normal element is missing but hover has data if you choose double. When you save it doesn’t save. Vanilla WordPress with just the WP Bakery plugin installed can reproduce this bug.
Hello, I tried adding basic grid: default grid template at our end and it is displaying the elements present within it: https://prnt.sc/rwhn6i
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I have v4.12.x that came with my theme. Can I install the latest version without conflict?
Hello, You can deactivate and delete the older version of the plugin from theme and then install the latest standalone version which is purchased by you. However, we would also suggest you to re-confirm the same with the theme author before proceeding, because if he has done any changes to the core plugin files, then they will be lost during this process, which in-turn can affect the content/layout at your end.
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Hi there. I’ve found a compatibility issue between this plugin and WooCommerce Stripe Gateway. I isolated the issue as your plugin. It not only makes the Stripe fields unfillable, but it also makes it so WooCommerce’s coupon code feature doesn’t work. The background errors I’m seeing are: Uncaught TypeError: $window.scrollBottom is not a function and Uncaught TypeError: Cannot read property ‘defaults’ of undefined. Any help would be appreciated.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I have several licenses of this product and it works well everywhere except for the Twenty-Twenty theme. When I add rows/columns/etc nothing shows up on the front end. Even with a basic install with no other plugins, the WPBakery works fine on the backend, but when I go to preview it all of the margins/padding/etc are gone and all the content is stuck to the left.
Is there a simple fix for this?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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