409 comments found.
hi there, am i right that your bot using Dialogflow? in this case, is it possible for the bot to show 5 to 6 options like a box for users to one click reply? so that they dont have to type the questions
hi there presales Q pls
1. possible to integrate email submitted to mailster wordpress plugin?
2. can i control only some pages to show the chat icon?
3. can user click one button back to menu?
4. how many button defalt options available?
1. Not directly. You can export emails as CSV file. Also an addon is available to connect directly with mailchimp and hundreds of others (including mailster) through Zapier.
2. Yes, you can.
3. No button. Start menu can be activated with a command or it will display after a set amount of failure to find any matching intent or result. You can also set to display Start menu directly after the greetings.
4. Site search, Call me, Send email, FAQ, Newsletter email
hi there i am really interested, may i further ask
1. is it possible to have backend sandbox test ?
2. i want to only show the bot in some specific page but not all pages, possible?
3. will ur plugin slow down the website?
1.No.
2. Yes, you can select specific pages
3. We have not experienced or got report from any customer with any such issue so far
Thanks you mentioned earlier the add on for mailster Which passes email to mailster list Can u share link?
Please email us from our profile’s right side bar: https://codecanyon.net/user/quantumcloud
Thanks
Can this chatbot know the url where the user is “chatting”? I mean, for example: “Chatbot: Are you interested in this product?” or something like this
This feature is not available yet. We will add the feature to display page specific messages soon.
Thanks
Can this chatbot understand spanish language?
Yes. All text responses can be changed from plugin settings and DialogFlow also supports Spanish in full.
Thanks
Thanks
Hello, would you have the version in html or php? I don’t want wordpress.
Currently, it requires to be installed as a Wordpress plugin. But it supports embedding to any HTML or PHP site. So you can just install the plugin in a default WordPress site and use the embedding option to run it on other websites. Some features like Site search will not work though.
Thanks
great work
Thank you!
Hi,
In “icons and themes” I need to use exact hexadecimal for colors, but there’s no field to modify it, can you add it ? How can I managed it ?
Thx
We are checking. Please open a support ticket from https://qc.ticksy.com/ so we can properly track the request.
Thanks
dear, no save the user data, please help.
Please open a support ticket from https://qc.ticksy.com/ and include site link and more details like what user data is not getting saved.
Thanks
Pre-sales question: Can I track leads from the chatbot with Google Analytics?
Can you clarify more? Do you want to use the Analytics Goal feature?
I would like to track how many users click on the chatbot and complete a form via Google Analytics.
Total ChatBot Sessions and User Data Collected stats are available in the WPBot dashboard.
Forms require the conversational form addon (free or pro). They are not yet integrated with google analytics. We may add the feature soon.
Thanks
Ok, looking forward to that integration to buy this plugin an addons! Thanks!
We have written an article on how you can track the form submissions with analytics. Please check https://dev.quantumcloud.com/wpbot-pro/tracking-form-submissions-with-google-tag-manager-for-conversational-form-pro/
Thanks
My setup looks like this:
Show Start Menu after (x) Times Attempt No Result [3] Teams
Disable Repetitive asking for – “You may choose an option from below.” () Enable to disable repetitive asking for – “You may choose an option from below.”
==================== Result: When you search for a word or something you don’t have on the site, it says it didn’t find it and the STARTUP menu options already appear. Theoretically he would not have to wait 3 tries?
Wordpress Chatbot by QuantumCloud. Version 9.3.8
We are looking into it. In the meantime, can you please open a support ticket from https://qc.ticksy.com/ so we can track the issue properly?
Thank you!
Show Start Menu after (x) Times Attempt No Result Is there any way that when the person searches the site and no results appear, instead of the Home Menu appears the Custom Menu Button with Link?
I opened tickets already but this is a more pressing matter. I’m using full chat window for mobile phones, which works great. The issue I have is with the mobile phone’s keyboard. When the bot automatic chats begin like X enters the chat, greetings etc. The phone’s keyboard opens and moves the chat window above it. That causes the user not to see the bot’s messages unless he hides the keyboard (the user sees a white screen when the keyboard is shown on the screen). What needs to be done to fix it is instead of the keyboard pushing the chat window higher is to have the keyboard displayed on the chat window below the last message of the chatbot. I hope I was clear enough. Can you fix it? The above issue is with android phone (pie), dont know if it also occurs with iphones.
Regarding what 100review wrote, I am also using mailster. If there will be a future add-n for mailster that would be great
1. If you opened a ticket with the window issue, we will get back to you there. Technical issues are better handled in the ticket system.
2. As there are many mailing list services, we enabled zapier support with the Mailing list addon. Using zapier, you can integrate with almost any api.
Thanks
Thank you, I in future I will just open tickets. So far so good.
hi presales questions 1) is ur plugin relies on google dialogflow? 2) if yes, does it use API v2? 3) can i have email submission box in the chatbot if i havent reply my clients for over 1minute, and the email will be added to mailster email list?
1. It CAN work with DialogFlow. You can also use without or in conjunction with the DialogFlow and use the Form Builder addon to create forms
2. Yes
3. This is not clear. ChatBot replies are instant so there is no option wait one minute.
Thank
thanks for email collection, does it support mailster? i.e. users submit email and it added to mailster list automatically natively.
Not directly. There is a paid addon that supports integration with Zapier. You can use that. You can email quantumcloud @ gmail . com for more details.
Thank you
I have 2 feature suggestions, in the description it says I should write them here. The first one is to enable custom images for desktops, tablets and smartphones, all separated. The second is to have custom payload templates. Me and I am assuming many others are new to dialogflow.
Thanks for the feedback! We are checking them.
Hi, what are the working hours of the priority support? I am struggling with several issues as I am still new to the plugin. I already submitted new tickets. Thank you.
Our working hour is 11am-7pm. We are at GMT+6 hrs.
I can see the tickets are answered and we will try to answer all questions at the earliest. Thanks for your cooperation.
Our working hour is 11am-7pm. We are at GMT+6 hrs.
I can see the tickets are answered and we will try to answer all questions at the earliest. Thanks for your cooperation.
Thank you for your prompt reply.
I recently purchased the plugin (Im still going through the settings). I run a page with the chat bot on gtmetrix, Some files can be minified. When I uploaded the plugin I only used the installlable files. Did I need to download all documentation and upload to get it all minified? If not, can you please address it?
We would recommend a free optimization plugin like Auto Optimize or Total cache for minifying CSS nad JS files.
Thanks
Thank you for your reply. I do have other questions, I submitted a ticket instead of writing here.
Hello, incluide templates for chatbot¿
The plugin includes 5 different templates. We will release more as addon soon.
Thanks
Hi, Is there a possibility to respond with an rss feed about lasts news? I think it would be very interesting. Regards
You mean like click a button in the Start menu to show Latest news? Do you want to show feed results from the same site or other site?
Hello,
- Yes, for example in the Start menu would be ok. - An rss from any better site.
Best regards
Hello, i am a blogger. Can i use this plugin in my website so that people can chat with chatbot to search for a particular blog or any blogs releated to it?
Yes, most certainly. It has a built-in page, post search feature.
Thanks
I am working with the Dialogflow integration . The answers work well with the previously assigned intents but when I write something else not registered the chatbot gets stuck with the message “chatbot is writing“ and never returns an answer.
Please open a support ticket from https://qc.ticksy.com/ and include the site link so we can check.
Thanks
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