4906 comments found.
Hello,
is it possible to shoe the uloaded picter bigger than in the demo or instead the product picture? Thanks.
Hello,
I’m sorry but it is not possible to set the uploaded image as product image. However, through the Options menu, you can set the uploaded image preview size: https://www.dropbox.com/s/1kkrxbekagypibk/wcuf_preview_setting.png?dl=0
Hi, When attempting to configure this plugin I am given an error message and the page refreshes. So it’s impossible for me to actually use the plugin.
The error reads “some of your installed plugin are generating javascript errors that may prevent WCUF configurator to work properly
Error type uncaught reference error wp is not defined on script https://<mydomain>.com/wp-admin/admin.php?page=woocommerce-file-upload line 1336”
Please advise how I can resolve this
Thanks
Hi,
excuse me, but it is a good habit to wait at least an answer by the support before leaving a bad rating.
It may happen that some poorly implemented plugin, are including their javascript libraries in all admin pages. They instead should include their scripts only in their admin pages. Those scripts may be generating interference and preventing the WooComemrce Upload Files configuration page javascript libraries to be properly executed by the browser.
In this case, with all due the respect, why actually the author should be blamed and punished with a 1 star rating due to 3rd party issues? You are punishing me due to 3rd party poor programming? Considering also that the rating was left without even waiting to have an answer by the support. I’m sorry to say, but this is very rude and unfair.
However, that for this particular cases, I’ve added an option that can be found int he Options page -> Force reloading 3rd party javscipt libraries: https://www.dropbox.com/s/8asedcpglj7ah7x/wcuf_js_force_reloading.png?dl=0
Could you please try enabling it and report me if you are still unable to use the configurator page?
Thank you.
I have the same problem as someone who you already responded to. Your response to them was a bit meh… As expected you gave me the same response. I had disabled all 3rd party plugins and still get the same error. I wasn’t trying to be rude, but I should have waited for you to respond to me directly. I’m sorry you took it personally. I have amended the rating This fix does actually work now, although i’m not 100% confident anymore that I can set it and forget it as I hoped…
Thanks
I’m really sorry, but if I give you the same answer is just because the issue is the same nature as the others.
If you leave a bad rating discrediting my hard work due to 3rd party issue, I’m sorry, but it is personal and very frustrating. You are somehow “punishing” me for 3rd party issues. Without considering that the options fixed the 3rd party interference.
It would be fair to contact the 3rd party plugin support and eventually blame them.
Reporting in the rating that the plugin has some issues leaving as consequence a mediocre 3 rating, is misleading and not true. I would be very very grateful if you could review your rating.
However, if it is now is working, what do you mean that you are not confident? If you are experiencing any other issue, report me I’ll be glad to assist in the shortest time possible.
Its not working in incognito mode as well
As listend in the supported browser list, the plugin supports the normal version of Chrome.
Make sure that it is not blocking cookie, background ajax request and any javascript library.
Its not working on Chrome Browser on Mobile ? Why so ?? Just purchased this plugin and i need mostly for mobile
In normal condition, as you can test in the demo site, the upload works as expected on Chrome mobile version:
- file selection: https://www.dropbox.com/sh/4l2vhyfs533kd89/AABuWgZA_CmhdbXbSYQM3_wZa?dl=0
- file uploaded: https://www.dropbox.com/s/buhm9pnj3t5gev0/Screenshot_20200101-204829.jpg?dl=0
The plugin has also demo site where the software can be fully tested before purchasing by configuring and accessing it accordingly to the scenario the user needs in order to be sure it actually works as he expects.
How to show multiple upload boxes if same product is added twice or thrice?
To do that, use the Productsa addable multiple times to cart menu, selecting all products or just the ones you need.
Once done, the plugin will show the upload field for each product instance added to cart.
Make also sure you have enabled the option to show the field for product on cart: https://www.dropbox.com/s/a5kqpijk39mj17k/wcuf_variation_visibility.jpg?dl=0
In trying to install I receive the following message:
Installing Plugin from uploaded file: codecanyon-3W20mMHT-woocommerce-upload-files.zip Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Hi,
It seems you are installing the package that contains bot the plugin zip file and the documentation. Unzip it, you will find a file called <stron g>woocommerce-upload-files.zip. That is the plugin zip file you can install!
Hi, I have bought your Woocommerce upload plugin, however, it is not uploading any file. I have checked all the settings and it is as per your guide. Please help me to fix the issue and let me know if any info require from myside.
Hi,
unfortunately, without any further clue, it is quite hard to determine the cause.
Could you check the browser error console and see if any error is reported? Could you try disabling all your other 3rd party plugins and test if you still experiecing the issue? If so, try then enable one by one until you find the interfering one.
Let me know.
Hello, the file uploader is not showing on my product page, on every other page it works.
The console is showing me this message: “WCUF managed a unhandled/uncaught error by 3rd party plugin. This may cause the WCUF plugin to not properly work.”
Any Ideas what that could be? Thanks Have a great day Dom
Hello,
Unfortunately, as you can imagine, without any further clue, it is quite hard to determine the cause. In the console, isn’t reported any other message regarding the script causing the issue?
Please try eventually to disable all your 3rd party plugins, and then re-enable one by one until you find the interfering one.
I try various website wordpress and themes, i need to install and remove your plugin woocommerce upload files. This time, i not remember where is located, and now i no can to install in other website. Please reset my use and authorization in previous website of license my plugin SN 7f7b9b49-.... thank you
The Envato usage license policy allows you to use the software in only one end product (website), not one end product at a time. This means that the license cannot be migrated to a product to another.
Websites are uniquely identified by the associated domain. Once you register a domain that will become the end product for which you are licensed to use the software.
The plugin activation system, however, allows you to activate the license in two domains (the second one is for testing purpose). In each domain, you can activate unlimited subdomains and subfolders.
If you consumed all these options, you need then to buy another license in order to be compliant with Envato usage policy.
i have make a staging site with blogvault. This option make a different domain from your real and final domain, for example aaa.wpstage.net . If i install here your plugin, but i need to reset a staging site, delete this , and make a new staging site from blogvault. I have a new automatically domain bbb.wpstage.net . I have forgot to uninstall and remove your plugin from previous domain aaa, and i need to install into bbb. You can see where is located actually the my license for this plugin? Because blogvault no can restore previous domain deleted staging, and i no can again remove plugin. If you want, write me in email for privacy where is located domain with my license. Sorry for your time lose.
You can reactivate unlimited times for any subdomain and subfolder of already activated domains.
So if you wish to activate in the bbb.wpstage.net or ccc.wpstage.net or wpstage.net/aaa you can do without any limitation.
Ok, but the problem Is for different domain, not Is a sub domain.
The Envato usage license allows you only to use the product in one domain, not one domain at a time. It means that once you activated for a domain, you cannot use it in another domain.
The plugin, however, grants two domains (one for staging and one for productions) and for each domain, unlimited subdomains and subfolder activations.
Once you consumed both domains, to use the plugin in a new domain (so actually on a third domain), you need to purchase a new license.
Hiya,
I’ve run into a problem trying to customize the ccs for your plugin. I’m trying to change the padding on the upload box / some of the colors. it will pick up some of the changes but ignore others.
I’m sorry, but there isn’t much I can do 
Support service is meant to be used to report bugs or malfunctionings, it doesn’t include a customization service.
What I can say is to make sure that the CSS rules you are defining are properly overriding the original ones (by using the proper selectors). Try eventually using the !important attribute to force the override: https://css-tricks.com/when-using-important-is-the-right-choice/
we are using Elementor and our aim is to design product page with Elementor. Is it possible to take the upload field as a shortcode to custom design the product page with Elementor? If yes, then please tell me the shortcode only to upload files.
I’m sorry, but unfortunately the plug-in hasn’t any specific support for Elementor.
hello, is there a way to arrange (on server) uploaded files by product name and quantity? I would like to have path like OrderNumber/ProductName/QuantiyOfUploadedFile. Thanks
I’m sorry, the plugin doesn’t offer such a feature
can you recommend me some developer who could add such a feature? Does It require some changes in core or it can be in form of addon?
Yes it would require a modification of the core. I’m sorry, but I’m not able to suggest any developer
could you consider adding such a feature? It would help a lot in print house, fotolab etc
I’m sorry, for now such modification is not planned. However thank you for your suggestion, I’ll see what it will be possible for a future release!
Hello, nice plugin. Quick question:
After last update, upload function not working properly. Displaying always message (even when upload is complete)100%
Save in progress, please wait...
and file never uploaded…any suggestions?
Hi,
thank you for your appreciation.
I’m sorry, but without any futher clue, it is quite hard to determine the cause. I’ve just performed some tests, and all seem to be working as expected.
It could be then that in your site, any 3rd party plugin is interfering.
Could you try giving a check to the browser error console and see if any message is reported? Could you try clearing your browser and server cache and report if you still experience the issue? At last, could you try disabling all your 3rd party plugins and see if the issue is still there?
Let me know, thank you.
Hi. You was totally right… I found an interrupter… LiteSpeed Cache plugin
Glad you found the cause 
Make sure that it is not interfering by eventually exclude pages where the upload field is displayed!
hey how can change the upload field is to big ?
Hi,
yes you can resize the upload field, but only for the cart, checkout and order details pages. You find the special option in the Options menu, under the Style area: https://www.dropbox.com/s/9603q624pqv1eyj/wcuf_style_options.png?dl=0
I recently moved website hosts. But the end domain has stayed the same across the move. The plugin is saying my two uses are already used up though. But the end domain is exactly the same. The plugin is saying that the two domains it’s activated on are the hosts domains, not the domain of my actual website. I changed hosts from easywp.com to wpengine.com. Neither of which is my actual website domain. How can this be fixed?
if you send me a private message (click on my name and then use the low-right box) reporting:
- you email address
- purchase code
- list of the already activated domains
- current domain
Thank you.
Hello, Does “upload files” plugin support upload of large files (500 Mo 5 Go ? 10 Go ?) Thank you
Hi,
Yes. For more info, check the answer I sent to your private message!
Hello! I would like to upload for example 10 .jpg by your extension. Can customer set label for every single uploaded jpgs? I am looking for this options in extension. Thanks!
Hi!
I’m really sorry, unfortunately the plugin hasn’t any feature to set a specific test for each uploaded file
Thanks for quick answer!:)
is it possible to add by the end-user or too much digging in the code? If so, you can direct me where in code should I look?
The plugin is very good, but this option (comments or label) for companies from the printing industry would be useful
Unfortuantely there isn’t an easy way to achieve that
it would require to redesign several subcomponents (plus several validation tests to make sure it actually works as expected).
Thank you however for suggestin! I’ll do my best for a future release!
ok:) I am waiting for future release. plugin is the best anyway
Thank you!
If you enjoyed the plugin please consider leaving the 5 stars, I would really reeeeeally appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases.
You can also leave the rating in the through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0).
Have a great weekend!
hi! I found the problem. I couldn’t upload files from product page.
Taking a look to console, the plugin is trying to open a file called “cuf-image-size-checker.js:1 Failed”
Obviusly… that file do not exist, the correct name for that file is with a W no beginning. Wcuf-image-size-checker.js
I change the name of the file and now is working.
Please, try yo fix that in a future update.
Hello, I have a pre-sales question: Is it possible to ONLY show the upload field after a variation is selected? Example: Product A, with the variation ‘SIZE’ with the options ’ S | M | L | XL’. If someone chooses the size M, the upload field shows. if select other one, the upload field doesnt show.
Hi,
yes. For that you have just create an upload field and then bound it to the variations you wish: https://www.dropbox.com/s/wn5g6wzomx3vjv7/wcuf_visibility_6.jpg?dl=0
Once done, the upload field will be loaded only when the variation has been selected and only if it is one of the selected by the admin!
You can test this feature, before purchasing, in the demo site in order to be sure it actually fits your needs! In case of further info, feel free to ask!
Thanks for the quick reply! Yes I just tried it, but then I faced another issue, my client is the one that will run the website, and the process of creating a product and set up a file uploading field according to a specific variation can get troublesome. My new question is, can we set upload fields based on an attribute term?
That way all products that had those atributes set up as variations would be taken care automatically.
I’m really sorry, the plugin hasn’t such a feature
If you are up for it, you are free to give me a quote to create that.
Hi!
I have a problem with the plugin in the product page. The plugin is working in any other place, cart page, checkout, thank you page, but not in the product page. The field to upload the file appear in the product page, but when I select a file, nothing happen.
The website is under construction, but you can check what I´m saying here. patinhasart.com.br
Thank you! Damian,
Hi Damina,
thank you for reporting the issue and sharing the link. I think to have found the cause of the issue and fixed it.
Please update to the latest 53.2 version. You can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update just deactivate and delete the old plugin version and then install the new one. Don’t worry you won’t lose any data
Give a try and let me know!
Hi, I found the problem.
The plugin in the product page is trying to open a file called: cuf-image-size-checker.js
That file do not exist, is a miss spelling in the code. The correct name is: wcuf-image-size-checker.js
With a W no beginning.
I change the file name and now is working.
Would be good to fix that error in a future update!
Thank you, Damian.
Yes, the new 53.2 version fixes that issue!
At last but not least, I would ask you to support me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases.
You can also leave the rating in the through the plugin description page: https://www.dropbox.com/s/28dae6pnqvbccmm/rating_area.jpg?dl=0).
Have a great day!
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