1179 comments found.
Hi, do you know how can I get the Instagram token with the changes made by Instagram in order to keep featuring my Instagram Journal, please?
I know it’s not a problem of the Instagram Journal, but Instagram doesn’t give me the token anymore and without a token there’s no way it works (it used to before they changed their policy).
Thanks in advance.
Hi,
Thanks for reaching out. I’ll be happy to help. My tool allows unlimited tokens so I can just reset you. Please contact me using the form on my profile page and I’ll be happy to get you going.
Cheers!
HI – Search photo by hastag, is avaliabe?
Hi,
Apologies but it appears that you don’t have a support license. Please renew and I’ll be happy to assist you.
Cheers!
Support is renew – Search photo by hastag, is avaliabe?
Hi, yes it’s possible with the right permissions. Please send me a message using the form on my profile page and I’ll be happy to confirm for you.
Hi, I created an access token using your tool and embedded the shortcode onto the page, but I get the error message:
This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.
Please advise.
Hi,
Thanks for reaching out. I’ll be happy to assist you. It sounds like somehow my token isn’t being used in your settings. If you send me a link using the form on my profile page, I’ll be happy to assist you further.
Cheers!
Hi I recently purchased the Instagram Journal plugin but having trouble installing it. It keeps coming up with this
“The package could not be installed. No valid plugins were found”
I paid money for this if I can’t get this fixed I’d like my money back thanks
Sam
Hi,
This is because you’re trying to upload the entire envato package file instead of just the wordpress plugin. Please uzip this file and upload the file within.
Also, there is a 2 minute installation video located in the documentation file. Please take a look at this as it will get you up and running quickly.
Cheers!
Hello,
Where’s the detailed information on how to setup this theme? You documentation only provides general infromation.
I’m not even able to see where to set up the instragam account. Please help.
Hello,
Thanks for reaching out, I’ll be happy to assist you. It looks like its been some time that you’ve purchased. As a result, your support has expired. Please renew and I’ll get you going.
Cheers!
Hi there,
I’ve retrieved the access token from Instagram but it says its invalid. Is there something else I need to activate to make sure it works or that this error message won’t come up? I will try again to generate a new code but not sure if that’s the solution.
Thanks
Hi,
You’re so close. Did you use my premium token tool located in the documentation?
xxcriversxx
Yes, it works now when I set it to “user” but it gives me this message when I set it to tag>
‘This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permission.’
I do not want to set it to user, I want to have a carousel of tags. How do I fix this error message so it will display tags? Thanks!
Hi,
For fast support, please send me a message using the form on my profile page.
Cheers!
hi i really like the stuff you have, but its been more than a month now and still can not connect my Instagram with website.
please help me.
Hi,
Thanks for reaching out. Please send me a message using the form on my profile page and I’ll be happy to provide a complimentary installation. 
xxcriversxx
please help
Hi,
I followed up to your email yesterday and you haven’t responded. Can you please check your email?
xxcriversxx
Hello,
After uploading the plugin zip and waiting for installation, the end result comes up with:
“Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.”
Is there something extra that needs to be done?
Figured it out. Thanks!
Cheers!
I made a first test with one of my Instragram feeds but I get this error message: “This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.”
Code is: [instagram-journal mode=”user” user_id=”5900466235” gallery_mode=”classic”]
Hi Bruno,
Please send me a message using the form on my profile page so I can provide expedited support.
Cheers!
I want to buy, but not sure if its working , I need for the contest part. will it work with latest wordpress’, alos how the prize part working’‘
Hi,
Thanks for reaching out. At the moment, contest mode limited due to the recent API changes preventing users sharing other users photos. If you could tell me more about what you’re looking to do, I’d be happy to provide a better answer on if this plugin is right for you.
Thanks!
Thanks, I’ve just responded.
Instagram Contest Mode – For the first time ever you can now host Instagram contests from your website in just minutes! To take it one step further, you can also moderate photos directly from your mobile device! DEMO?
so I want to know more about this part, where can I read? do you have online docuemtnation?
Hi, see my comment above.
I am having trouble generating the short code, I have installed the plug in to the wordpress plug in folder but can’t seem to generate the infinity short code, please assist
Hi,
Thanks for reaching out, I’ll be happy to help. Please send me a message using the form on my profile page and I’ll be happy to send that over.
Cheers!
Hi, I responded to your email already
Perfect. I’m following up now!
Hi, I bought you plugin now and when i try to install i have this error: The package cannot be installed. No valid plugins were found. My wordpress version is 5.3
Hi,
Apologies for the delay. I was away for the holiday in my country. I’ll be happy to provide a complimentary installation.
xxcriversxx
Hi, does this work as a true wordpress plugin or does it need to be installed via ftp or similar?
Hi,
Thanks for reaching out. I’ll be happy to help. No, you can install it directly through the CMS. Did you try this yet?
xxcriversxx
Thanks for your reply. I installed it as a regular plugin and it’s working great. Much appreciated.
Amazing.
Cheers!
Hello trying to remember the setting for speed? I have it set to 2000 and it is still too fast. Thanks!
[instagram-journal mode=”user” user_id=”54124453” gallery_mode=”infinity” speed=”2000”]
https://www.aprilsoderstrom.com/instagram-widgetHi,
Thanks for reaching out, I’ll be happy to help. Please try using the carousel_duration parameter instead. Try setting it to 7000 which is a nice smooth speed.
Cheers!
pinsons.club,
i install your plugin and your link for the token ad i get this:
This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.
Thanks for reaching out, I’ll be happy to help. Can you clarify when you’re seeing this message? Does it occur using my token generator or is it occurring on your website when you try to use the token?
when using your token generator
Bingo i figure out to mke it work. THS
Awesome! I just tried it with a couple of accounts and had no issue. Let me know if you need anything else!
Hello! I recently purchased this plugin, but when I set it up the name/link isn’t showing up on hover and we get this error in the console:
instagramJournal.js?ver=5.2.4:1 Uncaught TypeError: Cannot read property ‘full_name’ of undefined at onPhotoLoaded (instagramJournal.js?ver=5.2.4:1) at Object.success (instagramJournal.js?ver=5.2.4:1) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at x (jquery.js?ver=1.12.4-wp:4) at HTMLScriptElement.b.onload.b.onreadystatechange (jquery.js?ver=1.12.4-wp:4)
Please send me a message using the form on my profile page and I’ll be happy to help.
Cheers!
Hello – I am Victor Lund – I purchased your plugin for her site – sparkleslund.com
Somehow it stopped working because of the instagram authentication. How do I configure it to work?
Do I need to set up a Facebook developers account?
Hi,
I’ll be happy to help you. Can you please contact me using the account you purchased with so that I have record of your support license?
Thanks!
I dont think you have this feature being able to search by hashtag and only videos ? Like this https://skimagram.com/
Hi, yes these guys are not using the API within the rule of the end user agreement. They will likely be banned soon. However, if you use the Graph API and properly get permissions from Instagram, something similar to this may be possible. 
Yes I found out after asking the question that it was a no go. So I can look out for the addition what will you call it? so I know what to look for
I’m sorry, I don’t understand your question. Please clarify.
Thanks!
I was wondering what you would call the addition ?
The addition? Please contact me using the form on my profile page so I can assist you further.
Hey! So the screenshots look great, but I’d love to check out the live previews. When I follow the link, I see a message about the account being disabled. Will it be back up soon? Or can you refer me to any pages currently using the Instagram Journal plugin?
Hi,
Thanks for letting me know. It must have just went down due to billing. It will be back up shortly.
Thanks!
Hi,
Please take a look now. It’s a great integration with tons of new features coming in the next few months.
Cheers!
Thank you so much! Checking it out now. = )
Cheers!