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Hi, I’m trying to use the infinity slider and on your demo, it states “allows you to control everything from transition speed, the size of the thumbnail…” but no matter what I do I can’t make the thumbnails larger. I’d rather have 3 or 4 large thumbnails show at once instead of many small ones. Is this possible?
Yes this is totally possible. Please send me a message using the form on my profile page so I can send you some screen shots.
hi, I would like to know if I will receive updates in my WordPress update manager even when support expires. I don´t want to have to manually update the plugin. Thanks,
Yes, this item includes a lifetime of updates. Let me know if you need any assistance getting started.
journal isn’t working on site https://site1987100.nestifysites.com/instagram-test/ ? navigations doesn’t show and there are black dots above carousel??
Hi, I will be happy to assist you. Are you having issues with the theme or the plugin?
the plugin Instagram journal its not working: https://site1987100.nestifysites.com/instagram-test/ the navigation buttons don’t show, and there is a black weird dot above each image ??
Hi, thanks for clarifying. It sounds like your theme is clashing with the plugin. Typically theme developers are fairly sloppy with namespacing and don’t offer support to resolve conflicts. However no worries, I’ll be glad to get this sorted out.
Can you please send me a message using the form on my profile page so that I can assist you further?
Hi, I work for cheapflights and I’m getting some weird errors after a wordpress was upgraded to 4.7.5 – you experienced any issues yourself?
Access token here for your service:
Please see below.
Our wordpress site is hosted off of www.cheapflights.com/news however requests for plugin content files comes from www.cheapflights.com and not /news which is causing some 404s.
See the list of automated reports that we received, copy and paste the same urls with /news included and the file appears:
Any ideas appreciated.
Hi, I will be happy to help. Can you please just send me a link to your site? The 404 errors mean the files are not located on your server.
I tried to load the wordpress plugin, but it stopped at 2%. How can i load it manually? How is the structure?
Hi, I’ll be happy to assist you. This sounds like there is something going on with your web server but no worries, I’ll be happy to show you manually. Please take a look at 2 minute installation video included in the documentation. It shows exactly this!
I really liked your theme and i would like to buy it, but as a beginner in wordpress and buying themes i have a question.
when i purchase it can i use it on more websites?
Hi, I will be happy to assist you. Yes, you can use this on unlimited websites but that would require you to buy the extended license. Let me know once you have your copy and I’ll be happy to provide you with a complementary installation.
Hi, I can not find any installation info or demo for Instagram Journal, where do i find that?
Hi, I’ll be happy to answer that. If you open the documentation there is a “2 Minute Installation Video”. Let me know if you still have issues.
Purchase Code: af6675fb-0443-444d-96af-3c1984d5a579 – 2 Jun 2017
Hi, I have installed the plugin and theme and I’m trying to get it to pull my instagram onto a static front page. All it shows is a header and footer with no pictures. this is all i have setup for the code on the page:
[instagram-journal mode=”user” user_id=”#########” access_token=”#########.#######.RESTOFTOKEN” gallery_mode=”classic”]
website is http://rambling.life if you want to see what I’m talking about.
Hi, I will be happy to assist you. Please take a second to open your files and view the documentation for the theme. As soon as you open it up, there is an amazing “2 minute installation” video that shows you exactly what to do. This can be found in your plugin files->wordpress-theme->documentation.
Thank you, I watched it when I first installed and just watched it again. I think it messes up when I try to make my homepage static. After that everything disappears. Also, even when I do exactly what the install video says, it still has a posts section on the right side and doesn’t take up the full screen like yours does.
nevermind, I had to choose a layout at the bottom. Thank you!
Hi, now that I have the page setup I have another question. When I click on one of the photos it does open it but it is HUGE! I have to scroll to see the whole picture. Is there any way to adjust this?
One more thing, The links in the the menu show the link to other pages I have created but they will not open the links unless I right click and open in a new tab or window. Is that normal? Thanks!
I’m glad the documentation helped ! Next, to for the “huge photo”, what gallery mode are you using?
Hi, please add the following parameter to your gallery shortcode. This will do the trick!
Thanks! that worked perfectly. The only other issue I was having was with the menu links not opening unless I open in a new tab or window. Any idea what would cause that?
Hmm, good question. Are you using the built in wordpress menu or the theme’s menu?
I bought your beautiful plugin.
I would like to know if there is a way to get the feed by matching user and tag as at the moment I can choose only one.
In attention of your reply I thank you in advance.
Thanks for reaching out. I’ll be happy to assist you. Can you clarify what you’re trying to achieve?
I need to take the feed from my instagram id but I need to have only the photos with a certain hastag
Hi, thanks for clarifying. Yes, this is certainly possible but you need our custom filter upgrade. Please send me a message using the form on my profile page and I’ll be happy to get that to you.
Hi, pre-sale question, may I have access to the backend and see how it works for IG the contest?
Hi, I’ll be happy to assist you. I don’t have a demo setup but here is a screencast of how it works.
Please send me an email using the form on my profile page and I’ll be happy to get that over to you.
love your script, I have several question:
1. is there anyway that I can modify
Manage Photos section to display username? to avoid wrong selection when other people regram the picture?
2. is there a way to modify contest view overlay username small text on top of each picture in classic view?
3. we have daily contest, each day have different selection, is it possible handle this?
please let me know, thanks
I will be happy to assist you. See my comments below.
1. The Instagram API is read only however we have special mode for this. It’s called contest moderation mode. This allows you to handpick photos to show in your gallery and save the location in Wordpress. Give this a try and let me know if you need anything further.
2. Currently, the only way to change UI for contest mode is with CSS. If you tell me what you are trying to accomplish, I’ll be happy to assist.
3. Yes you can technically setup a contest each day as many times as you’d like. In a future version, we plan to build a cron job to allow you to set contests on a timer but we haven’t had a lot of requests for this feature. Does that sound like something you would like?
Hello, I have a problem.
The plugin doesn’t show the last photo. You can see it here: http://www.phenomaniac.com
How can I fix the problem?
Furthermore, is possible to reduce the number of displayed photos having 3 columns anyway?
I will be happy to assist. The plugin is in fact showing all 20 photos but you are just getting a single due to the grid. You can change the grid by changing it in the shortcode generator. Take a look at the following video which shows you some of these features.
Hi, can you send me a link to your site?
Hi, thanks for your patience. I’m back in the office and will be happy to sort this out. I just looked at your site and I see that you aren’t using an access token. Have you taken a look at the 2 minute installation video?
there was no token because of i have changed passwors for instagram. Please check again
First off, your website looks fantastic. What seems to be the issue?
problem with video preview in mobile version http://clip2net.com/s/3LpKO26
Hmmm, thats odd. Ok, using your mobile device—can you try that same video in my demo and let me know what happens?
Hi before purchasing is it possible to use this in Squarespace? Is this the code plug in is considered ‘client side code’ (and not ‘server side code’) if so I should be able to add it to my square space site.
Yes, since this plugin comes with a standalone jQuery plugin you can certainly use this within your Squarespace website. Let me know if you need assistance getting started.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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