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Hi there, the instagram journal plugin is installed on my website and I’d like to have the slider feature operational however it’s not a box i can select from the drop down tab. Is there some documentation or a video you could direct me to on how to install the sider?
I can definitely help you with this. I will be happy to show you this. This video gives a glimpse at all features of the plugin. Let me know if this doesn’t help and I’ll be happy to provide you with a custom screencast.
I would like to display my instagram photos in the classic format just as you would see if you were looking at my instagram on a mobile device (all the same size square images) currently due to the ratios all being different there’s a lot of white space. Could you please assist me in fixing this? Thanks!!
I will be happy to assist. Can you send me a link so that I may take a look?
I purchased the theme a while ago but there seems to be a serious flaw with the Menu area. As soon as the theme/plugins turned on it disables the word press menu options and generally breaks the menu links. I cant implement the features using the build in menu because it doesn’t have the advanced features such as custom url’s etc. Is there a quick way to disable the theme/plugins menu system?
It really should be an option to turn on or off if it breaks the inbuilt features. I’ve read back and many others are having this issue also. I disabled the theme and all the menu’s started working perfectly. So its certainly a theme issue.
Apart from that its a great theme.
Hi, I will be happy to assist you. Are you referring to the free theme or the plugin with your issues?
Hi there, thanks so much. I’m using the theme, but still have the plugin enabled. Basically if I go to “Journal” – Navigation Menu = then make menus there they don’t work right. When I review the code I can see under inspection that it changes class=”navigation collapse” class=”navigation” these two areas on clicks. However the menu names don’t go to the pages specified.
Even if I use another plugin to make pages URL links and then add them that way the buttons don’t actually work. It’s almost like invisible expand and collapse when I need to actually navigate. Ideally it would be good to turn off the Journal Navigation menu and be able to use the default word press Menu area because there is more control there.
If I turn off the theme the Wordpress navigation menus start working perfectly so there must be a conflict. – Hope this helps.
Hmm, could you possibly provide me with temporary Wordpress access so I can take a closer look?
Please add me to Skype so we can real time and I can provide access if possible “chris3dvirtualtours”
Absolutely! Do you have some free time this weekend? Also what timezone are you in?
Sure that might be possible, I’m in the UK. If you add me on the Skype i’ll try be available at some point thanks!
Sounds good mate. What is your skype handle?
Added before -
Hello, Just baught your amazing theme and want to install a one page website with header / Big carrousel Instagram Feed / Contact section / Infinity carrousel Instagram feed.
I don’t see any page template in theme to help.
Hi, thanks for reaching out. I’ll be happy to assist you. I can provide you with a complementary installation if you send me a message using the form on my profile page.
Does this item work with Envato’s top selling theme: Uncode? I installed the theme then noticed all video functions on the site went down. After deactivating Instagram Journal the videos were back up and running properly.
I will be happy to assist you. This plugin is designed to work well with all themes. However, there is a possibility that the Uncode theme is leveraging the same libraries as Instagram Journal which could be the cause of your issue.
I will be happy to provide you with a solution if you want to send me an email using the form on my profile page.
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I have purchased and downloaded Instagram Journal. But I can´t install this, I dowloaded both the theme and the plugin. But when I try to upload the zip-file “codecanyon-11593035-instagram-journal” it just fail. What is wrong?
Hi, have you taken a look at the 2 minute installation video? It can explain much better than I can verbally. Open the documentation and it should be the first thing there. Let me know if you need further assistance!
I got the theme and plugin to work now, but I can´t get it to show my pics. I have put in the Access token and my user ID but now images are shown. What is the problem? The site is www.jointhefood.com
I can get the site to show my usernames images but not a specific hash-tag. What to do?
Hi, I’m glad you were able to get started. Your site looks good and I don’t see any errors. What shortcode are you using?
I’ve installed the plugin but I have a problem with the feed.
I need to show a concrete hashtag of a concrete user.
When I put hashtag and user it shows all the photos with that hashtag OR with that user.
I need the AND option, I mean I only want to filter hashtag+user .
can you help me?
Hi, I’ll be happy to assist. If you use user mode, it will pull in photos of a user. If use hashtag mode, it will pull in photos based on the hashtag. So to clarify, you would like to pull in user photos with a given hashtag?
yes, I need to pull in user photos with a concrete hashtag
Is it possible?
Perfect, please fill out the form on my profile page so that I can get you the upgrade that you need for this.
Hi, I can’t seem to get the Instagram token to work?
You can grab your token using the premium token tool found in the documentation. Are you having issues finding it?
The plugin does not show when I use the theme that came along with it, but it workes when I use another theme. Why is that? I really want to use that theme…
I will be happy to assist you. Are you still having issues using the theme?
Great plugin thank you.
Two questions I cannot find in your docs:
1. The plugin only seems to grab 7 – 10 images, is there a “max age” or something (the feed I selected has very few recent images)
2. How can I style the “load more” button?
I’ll be happy to assist you. See my comments below.
1. The plugin should leverages the API which is designed to pull in photos in sets of 20. If only 7-10 photos are showing, it’s because the API can only find 7-10 photos. Which mode are you using?
2. This however is not designed to be modified via the color editor due to the complexity of the element. However this can easily be achieved. To style the load more button you will need you will need to just add a little CSS to the included custom.css file. Let me know if you need assistance doing so.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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