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hi there i just purchased this theme and tried to install but it failed…
Installing Theme from uploaded file: codecanyon-11593035-instagram-journal (1).zip
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Theme install failed.
Hi i have read through previous comments and cant even locate the videos within document folder..please can you email me at email@example.com and i will give you access to my wp site for you to see…..looking forward to hearing from you..
Hi, I will be happy to assist you. Please use the form on my profile page to start.
How do I display the cropped image versions? Currently I can only display the full aspect ratio and this is causing layout issue with non uniform image sizes.
Hi, thanks for reaching out. The image cropping is defined by the token used. Where did you get your token?
hi i have installed your plugin and like it a lot I just have a question:
How can I edit the dimensions of the pix
this is my short code:
[instagram-journal mode=”user” user_id=”2011379661” gallery_mode=”classic” gallery_size=”auto” photo_size=”20%” gutter_size=”0.3%”]
I tried everything But i just cant changed the dimensions so when users click on a picture they can can see the entire picture. right now instead they see a crop picture when they click on it, http://mllfsd.org/galeria/
all my instagram pictures are made in photoshop using 1080×1080 pix
and i dont want to change that .
This is a good question. It looks like this may be something new that the API is doing. Please send me a message using the form on my profile page so I can better assist.
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Hello. I am having problems installing your plugin. I keep getting the error that everyone else gets about the installation failing and when I try to view the video, it says that “The webpage at https://player.vimeo.com/video/155912547 might be temporarily down or it may have moved permanently to a new web address.”. I don’t understand why this is as difficult as this. Please let me know how to properly upload your plugin so that I can start using it right away. Thank you.
I’m not sure why but when I originally downloaded the plugin, all the folders were empty. I just re-downloaded and installed with no issues. Thank you.
Hi, it must have been an Envato server issue. Cheers!
Can I use this plugin only one page on WordPress and it won’t affect my template in the others pages?
Hi, yes it shouldn’t affect anything else since it’s prefixed well. Let me know if you need help getting started.
I’ve a problem with this plugin (puchase code d1eb2a55-49c4-41f0-b693-1471c7327300 ). The error is “This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.” From the Instagram API it’s impossible for me to change from sandbox to live if I choose (obviously) that the API it’s used for my website. How I can make it working?
Hi, this is a simple solution. Get yourself a new access token using my tool below.
Instagram Token Tool Premium
Hi, this is an easy configuration adjustment. Simply set is_full_width=”true” to your shortcode. This will do the trick!
Can you guide me through the installation process?
I would like to install your plugin to display my instagram feed as a Section on my website. What are the steps? Thanks
Hi, absolutely! Have you had a chance to take a look at the 2 minute installation video? If that’s not helpful enough, I’ll be glad to guide you myself.
Hi, I’m going to remove this so the world doesn’t have access to your data.
How do I edit the slide templates as in I am trying to add images for the home page and add headings and paragraphs?
Thank you. My licence is b817a204-225f-4688-b02f-5829b2bcbd71
Hi, thanks for reaching out. Have you taken a look at the theme installation video included in the documentation? It will show you much easier than me trying to explain.
Could you get back to me regarding how to limit the amount of photos displaying on http://alexmoran.mjdesigntest.co.uk/ to 8. This is the last little thing I need to get done before I send him his web link so I really need to complete it asap.
Been using your plugin for awhile now. Has worked great up until recently. Trying figure out if it’s a bug.
I’m getting the following errors in my console on this page: bristauss.com/photos/
Uncaught SyntaxError: Unexpected string
(index):223 Uncaught TypeError: jQuery(...).instagramJournal is not a function
at HTMLDocument.<anonymous> ((index):223)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
Any help would be appreciated.
Thanks for reaching out. This sounds like a permissions issue. I tried the page but it never loads. Can you send me a screenshot?
Strange, loads for me. Where can I attach a screenshot?
Ok, I see now. I’m not sure what’s happening here but if you can provide me with temporary login access I will be happy to sort this out for you. Please fill out the form on my profile page to start a private message.
We got the instagram feed working perfectly on my website last week, however I’ve returned to it today to make some last minute changes to find an error message saying “the access token provided is not valid”
Please provide a new access token that is valid.
Hi, I’ll be happy to help. Please check your email or twitter as I’ve already responded.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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