1179 comments found.
Late night thoughts With your software would it be possible to “capture” “show” a display of instagram images based on location and under a #osmopocket. So one could see images taken with a osmo in say germany?
Hi,
Thanks for the follow up. Yes, there are some things we can do to capture this data however, this would technically go against the Instagram end user agreement. But if this is something you need, I’d be happy to provide you with a mod that does it. Let me know!
xxcriversxx
Emmmm appreciate your answer I dont think its a good idea to start of a project you know may get killed! So correct me if iam wrong I am allowed to follow a hashtag and I am allowed to follow a location its just they dont want you to pair the two up? Will have to think of a kosher work around!
You’re close. You can follow whatever you’d like but you’re not allowed to share another persons photo as it is their intellectual property. I hope this makes sense.
Cheers!
Hello,
As mentioned in the comments before:
I’m having troubles making your product work on my website.
Please have a look and help me out, This is the following message I get on my webpage:
This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.
Hi,
Thanks for reaching out, I’ll be happy to help. This is a public forum so please avoid adding any personal information here as others can steal it. Please instead contact me using the form on my profile page and I’ll be happy to assist you.
Cheers!
I have the same problem as others:
This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.
I have a token and I added the url line with my ID, website and the Scope and nothing. What am I missing?
Thanks, Hector
Hi,
Thanks for reaching out, I’ll be happy to assist. The issue that most people have is that they’re getting tokens from third party tools instead of the one specified in the documentation. Please send me a message using the form on my profile page and I’ll be happy to get you going ASAP!
Cheers!
Hello, I’m having troubles making your product work on my website.
Please have a look and help me out, This is the following message I get on my webpage:
This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.
Here’s my information:
Website: http://frenchrivierabunnies.com/wall-of-fame/ My Instagram: frenchrivierabunnies
Redirect URI I’ve put in the “Security” tab in “Valid redirect URIs” : http://services.chrisriversdesign.com/instagram-token/ is that right or should I leave it blank?
Item Purchase Code: 864ede37-660d-4ba8-a347-755f1eea5798
Access Token that got generated from your site: 19943884180.94072d7.ca9b90878f624b1b8c095e14af3e336e User ID 19943884180
And BTW the instant shortcode button does not work for me, I click on it and nothing happens. I’ve copied the code from the video to configure and replaced the user ID with mince.
Hi,
Thanks for reaching out. I’ll be happy to assist. This is a public forum so you shouldn’t put your private information on here. Please reach out to me using the form on my profile page and I’ll be happy to assist you.
xxcriversxx
Dear author,
Could you provide support documents for my word press site to link to the Instagram developer as ive hit a snag with the client side. Ive no idea whats happening here.
Many thanks
Andreas
Hi, I’ll be happy to help. Please send me a message using the form on my profile page so that I can securely assist you.
Thanks!
How do I get an API Token for this plugin?
Hi,
Thanks for reaching out. You can get your token using my premium tool below. For more information, please take a look at the docs as it includes a 2 minute installation video that shows this.
How do I change where it says “Instagram Journal” at the top? I tried uploading a logo but it doesn’t display anywhere. It doesn’t use the name of my site.
Please send me a message using the form on my profile page so that I can better assist.
Thanks!
Dont work shortcode.Please help
help with installation !!! Your documentation video asks for a password, what kind of nonsense?
But fancy box steal working How i can disabled him?
[instagram-journal mode=”user” user_id=”9136482740” gallery_mode=”classic” gallery_size=”100%”
is_full_width = “true” photo_size=”30%” gutter_size=”5px” ]
I added such a shortcode. And I want that by clicking only the link in the Instagram account of this post opens. How to do it??
Hello,
This is somewhat hard to follow. Please send me an email using the form on my profile page so that we can sort this out quickly.
Thanks!
Hi! Does your plugin work now? Because all other plugins stopped working Ready to work
Hi,
Thanks for reaching out. I’ll be happy to help. Yes, our plugin still works well as we’ve updated it to support existing API changes. There will be more changes as with any third party API but we’ll be here to handle them. 
Let me know if you need a complimentary installation once you’re ready to get started.
Best!
Hi I’ve bought your beautiful theme and pluggin, but I can’t use it. I would like simply a home page with our instagram “imagesetmedias_studiographique”. I’ve see your support video, but when I clic on “insert shortcode” nothing happens… Can you help me please ?
Hi,
Thanks for reaching out. I’ll be happy to assist you. I just responded to your email.
Chris
It won;t insert the code into the editor?
Hi,
I’ll be happy to assist you. Please send me a message using the form on my profile page and I’ll be happy to assist.
xxcriversxx
Hi – I’m considering buying this plugin. When using the “classic” grid, can i customize the clickthrough URL? i.e.: Can i set a unique custom URL to open for each individual image in the grid? Can you send me a screenshot of how that is done in wordpress with your plugin? Thanks,
Hi,
Thats an interesting idea. Currently the url is pulled from the Instagram API however I’ve made a version that does this for two other customers. If you’d like it, let me know and I’ll have it ready for you if you decide to purchase the plugin.
Cheers!
Hi, I was wondering if you can use a location plus multiple hashtags for a feed (not from specific users but everyone/instagram api)? thanks.
Hi,
I’ll be happy to assist you. Please send me a message using the form on my profile page and I’ll be happy to assist.
xxcriversxx
Hi, I purchased instagram journal plugin & theme as I would like to have an instagram carousel as header on every page on my website. However I cannot do anything as I do not manage to add the appropriate token. I cannot find my used ID. How can I do that? Thank you in advance for your halp.
Hi,
Thanks for reaching out, I’ll be happy to assist. You can get your token by first going to instagram.com and logging in. Once you’ve done this, open my tool using the link below and fill out the form.
Cheers!
Hi!
I need to do a photo contest by instagram, how it works: 1) those who wish to participate upload their photos on Instagram with the contest tag, then the images must appear dynamically on a web page (they are required to be moderated before), On that page users can vote for the images of their choice, in the end a prize is given to the participant with more votes. Does the plugin allow me to do this?
Regards…
Hi,
I’ll be happy to explain this. Please contact us using the form on my profile page and I’ll follow up this evening.
xxcriversxx
Can I create a photo album without connecting to Instagram? I want to upload pictures into the website and need a picture showing the results same Instagram-journal Classic.
Hi,
Yes, but this plugin is designed to use the Instagram API by default. Would you like me to create you a custom version?
xxcriversxx
Thank you for your support if you can. I would like a custom version. There are additional expenses and how long does it take you to custom?
I’ll be happy to provide this. Please contact us using the form on my profile page.
Thanks!
I tried installing by downloading the zip> add new plugin> upload The message from WordPress:
“Installing the plugin… The package could not be installed. No valid plugins were found. Plugin installation failed. Return to Plugin Installer”
Please help.. My wordpress version is 4.9
Hi,
Thanks for reaching out. I’ll be happy to assist. You are getting this error because you are trying to install the entire download from codecanyon instead of the actual plugin within the download.
Instead, please open that folder and only install the plugin directory. Please refer to the two minute installation video for more details. This is located within the documentation folder of your download.
Cheers!
Hello, see but I am not sure which of all the files. I can’t even locate the installation video. Which I’ve searched throughly in all the folders. I am not sure why it has to be this complicated…I even redownloaded the file in case there was something missing but I can’t locate them.
Hi,
Thanks for reaching out. I’ll be happy to help. Apologies on the delay as I was away on vacation this week. I’ll be happy to provide a complementary installation due to this delay. See screenshots.
https://paste.pics/77eb5b078364480e28c61d2493a4660c https://paste.pics/738787a15df19e03a84c81971f6b6b7f Best,xxcriversxx
I tried installing index file from documentation and wordpress gives me this message “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Hi,
I’m sorry for your frustrations. I’ll be happy to provide you with a complimentary installation as a token of good faith. Please email us using the form on our profile page as opposed to the generic forum for much faster response time.
Thanks!
Is there some kind of step by step guide to set this plugin up? I can not get it working.
Hi,
If you look in your plugin download, there is a full documentation that has a written explanation of step by step instructions.
It also includes a two minute step by step video installation tutorial. Here is the link if you cant find it. The password to the video is located in the documentation.
https://vimeo.com/155912547Let me know if you need anything else.
Cheers!
Question can you have a carousel version of what you have on the very top or possibly a pop up but it looks nice like the first one (First one is like grid boxes)
http://dev.chrisriversdesign.com/instagram-journal/demo/Hi,
Thanks for reaching out. I’ll be happy to answer and provide a complementary installation. Yes, all modes offer the popup. I just don’t show it all in the demo.
Best
Noticing an error when we try to get a token to add to the plugin. Any idea? See link. https://www.dropbox.com/s/ebdxilazr8o3n5z/instagram.png?dl=0
Hi,
Where are you getting your token?
xxcriversxx
I just followed the link in your document.
Hi,
It looks like Envato is preventing you from using the tool since your support has expired. Please renew and let me know so that we can reactivate your access to my premium tool.
Best
Ok let me pay for this and see what happens. Thanks!!
Ok all set, let me know what I need to do next. Thanks
Perfect!
