I’m sorry, but have you read the answer to your other comment of yours?

I’ll report it here:

could you provide a more detailed description of the issue you are getting? I’ll be glad to assist.

Note also that refunds have to be eventually asked through the special CodeCanyon form, not through comments.

In addition: the Authors cannot directly emit a refund, you have to use the proper CodeCayon refund form.
Note that the Envato refund policy doesn’t grant a refund just for claiming an issue. It has to be verified if the issue is caused by the plugin or by a 3rd party plugin interference. The plugin, as can be tested in its demo site, properly works without any issue.

Make also sure you are running the latest plugin version.

Hi
for this kind of purpose you should use this other plugin of mine: WooCommerce Attach Me!

Hi,
as you can imagine, without any further clue or details about the error message, it is quite hard to determine the cause or the script that is actually causing it.

few questions:

1. How exactly the “another plugin having a bug” as been identified as the WooCommerce Upload Files plugin?
2. Could you report a more detailed description of the “bug” that is causing the issue and which are the script that are raising it?

Thank you.

BackupBuddy suggested that WooCommerce Upload Files was causing the error. After deactivating your plugin the error is gone.

Yes, but I eventually need to know the exact error messages and stack trace you (or the BackupBuddy ) are getting in order to fix any script.
Otherwise, I have no clue about the possible cause and so fix it. Thank you.

I’ve figured it out, i had the selector wrong. Thnx for the help!

Glad to hear that!

At last but not least, If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Hi,
please consider leaving the 5 stars! I would really appreciate!

Have a great day!

I’m sorry, but the plugin hasn’t any support for the “WCMp for Vendors” plugin.

I’m sorry, the plugin hasn’t such a feature

Thanks for quick response. Could you please advise the most compatible ecommerce themes with your plugin? I want to use Avada or Flatsome.

Any fully compliant WooCommerce theme is ok. Avada and Flatsome are two of the most used themes, they both are ok.

Thank you so much.

The test you have to perform is to leave the WooCommerce Upload Files, then disable all the others 3rd party plugin and reactivate one by one until you find the interfering one

As you can test in the demo site, in a full working environment, the plugin works without any issue.

From the messages, you reported it seems that in your installation there are several javascript libraries that are raising errors.

All of them are contained in a folder called content/cache/busting/.

From these clues, I can say that it seems that you are using a caching plugin that is raising some interferences trying to cache javascript libraries.

What I can suggest is to try disabling it to see if you are still experiencing the issue, if not report the issue to its developer in order to make it properly caching javascript libraries or just configure in order to avoid caching for products pages.

ok, I disabled everything, even the cache storage plugin. Reactivate a plugin one by one and the one that generates the error is this plugin …

I’m still a bit confused on how you are performing this operation.

What you have to do is to just leave only the WooCommerce and the WooCommerce Upload Files plugins enable and then enable one by one the other plugins.

Otherwise, if you enable before the other plugins and then the WooCommerce Upload Files plugin, you won’t be able to find the interfering one.

It sounds strange that you are getting javscript errors from the content/cache/busting/ folder if you are just leaving WooCommerce and the WooCommerce Upload Files plugins enabled.

When you performed this latest tests, which error are you getting in the error console?

If you are experiecing the issue just leaving the WooCommerce and the WooCommerce Upload Files plugin enabled (is this your case?) it means then that something is wrong with your theme.

In this latter case, you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. full admin access to the wp-admin area
3. a FTP access
4. link to a page where I can experience the issue

I can try eventually performing some further tests to see if is possible to determine the cause.

hi again

,,,What do you mean that you havent add the code transaction to the plugin and now it is almost running? Could you please be more detailed?...

The plugin is working with all features i can select anything i want, but doesnt come to the front end EDuardo

Usually, this kind of issue is related or on a field misconfiguration (have you activated any option to restrict visibility per payment gateway, user role or similar?) or due to a 3rd party plugin interference.

If you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I can give try performing some further tests too see if it possible to determine the cause.

Thank you.

hi iv send u to your personal email a question please reply as i can send u the details that u ask above

EDuardo

yes, you’re correct. That file will be overwritten. In case of update, you need then to restore the modification in the new file.

Can I add some snippet to my website so that I don’t have to keep on updating that one line of code every time i update the plugin?

I’m sorry, unfotunately it cannot be done

Hi,
I’m sorry, but if you are running an old and unsupported version of WooCommerce, you need to update. The plugin utilizes some WooCommerce API and functions that are not available in the older versions, so there is no chance to implement backward compatibility.

I’ve just checked and you received an answer more than 20days ago: https://www.dropbox.com/s/fdoktup7yx7vyd2/wcuf_answer.png?dl=0

I’ll report here that answer:

yes, try enabling the Force reloading 3rd party javascript libraries option (https://www.dropbox.com/s/cc3pv7fbib8kcbs/wcuf_js_option.jpg?dl=0 ). If you still get the error, it means that a 3rd party plugin is including its javascript code in all admin pages (instead of in just in its pages). That code generates that error.

In that case, you need to disable all your 3rd party plugins and then enable one by one until you find the interfering one. Once done, report to its developer in order to fix it

Hmmm, not sure if it went to spam, or what, but either way, that seemed to fix the issue. Thank you for the support. Now I just need to figure out how to only show the upload option in certain categories, instead on every product. I will read the manual.

Glad to hear that! you’re welcome!

To bound the upload field to specific products or category just use the special option: https://www.dropbox.com/s/g8q6u6a8lczj46v/wcuf_visibility_10.jpg?dl=0

At last but not least: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Have a great day!

Please do not open different topics regarding the same issue, otherwise, it is hard to keep track of your requests.

Thank you for sharing the screen, however, translations are loaded by WordPress core, not by the plugin.

It seems that your core has some issue on loading them, I’m sorry but the support service can only help to issues related to the plugin. As you can see from the screen I shared from in the other message of yours, translation loading properly work in a full work environment.

What I can suggest is to make sure that no 3rd party plugins are interfering (like performance or caching related plugins). Make also sure you are running the latest plugin version and that you have also properly purged your browser cache.

http://prntscr.com/psqub4 – I was able to run the translation on the site and even plug in the Loco Translate plugin, but the dropdown doesn’t translate yet. As this problem defeat not know. I reset the cache, there are no problems with it. There can be no conflict with plugins, I disabled everything. The problem is not solved. Could you tell me the file paths where lay the source texts I translate directly in the file itself.

It could be that for some reasons Loco Trasnslate is preventing the proper loading of the translation.

Could you eventually use a classic po editor (like https://poeditor.com/ ) to create the mo files?

If you instead wish to manually modify the text, edit the checkout_cart_product_page_template.php file you find inside the template directory.

Hi,
without any further clue, it is quite hard to determine the cause. I’ve just performed a test, and translation seems to be properly loaded by WordPress in a full working environment: https://www.dropbox.com/s/tcrk6oqpc2ocnc6/wcuf_translation.jpg?dl=0

Please make sure you have properly purged your server and browser cache and that you are running the latest 52.2 plugin version. Make also sure that those missing strings have actually been translated in the po file (try rechecking and to recreate the mo file).

Hello,
the plugin hasn’t any specific support for that plugin and its feature. If you already own it and you can send me a copy, I can setup a private demo site where you can test together.

Send me a private message (click on my name and then use the low-right box) reporting your email address. I’ll reply with mine where you can send the plugin. I’ll set up the demo site and give you the access.

Hi,
to upload more than one file, you need the special option to allow multiple file upload: https://www.dropbox.com/s/e7pr796kxrq3lmm/wcuf_multiple_2.jpg?dl=0

For what concerns the

Also when I try to configure the upload field or add, duplicate anything. The page does not upload. There is a blue box that says connecting at the bottom of the page

it is a bit confusing, could you provide a more detailed description? what “page” is not uploading? To which blue box are you referring?

It does not seem to be communicating for me to try to view the field options and edit them.

who exactly is not communicating? please, if you can attach some screenshots.

please, make also sure that no 3rd party plugin are interfering. For this, just disable the other 3rd party plugin and see if you still experiencing the issue. Let me know.

Please see link to screenshot. https://www.dropbox.com/s/2q8m59zut07seuy/Connecting.JPG?dl=0 The page I need to make the changes will not load fully. I do not see the same options as given in your screenshot. notice at the bottom of screen there is a blue icon that says “connecting”

That “connecting” element is not part of the plugin.

Try disabling all your 3rd party plugins and see if you are still experiencing that issue. If not, enable one by one until you find the interfering one. Once done, you should report that issue to its developer.

Ok, clear. Thank you for sharing the video!

Actually it seems to be a bug related just for Chrome. On my test on FireFox, it is not rising.

I’ve just released the new 52.5 that implements a workaround that prevent that issue on Chrome.

You can manually download the new version via CodeCanyon or receive as an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update just deactivate and delete the old plugin version and then install the new one. Don’t worry you won’t lose any data

Purge your browser and server cache, give a try and let me know!

Perfect, now it works fine! Thank you

Veeeeery glad to hear that!

At last but not least, I’d like you to support me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars, I would really reeeeeeeeally appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Translation loading are managed by WordPress, not by the plugin. Unfortuantely I give assistace if your core installation is not working

What I can say is to make sure that caching plugin are not interfering (try eventually purge browser and server cache). Make also sure that the po and mo file have been properly named, if you language is Russian, they should be named woocommerce-files-upload-ru_RU.po and woocommerce-files-upload-ru_RU.mo

please note that some strings must be customized/translated through the Text menu.