I would like to get the clarification before making my decision to purchase the plugin. thanks.

Hi,
thank you for your appreciation!

Those text can be customized/translated through the Text menu: https://www.dropbox.com/s/xkax5tisozlm619/wcuf_text_3.jpg?dl=0

Please, make also sure you are running the latest 51.9 plugin version. To receive automatic updates, remember to install and configure the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ).

Let me know!

Hello.

I have made all customizations using the text menu, of course: https://www.dropbox.com/s/6x8xh3wynb18d0i/Captura%20de%20pantalla%202019-10-01%20a%20las%2017.51.18.png?dl=0 But it doesen´t work: https://www.dropbox.com/s/d9v93lh0aokrfwx/Gif%20textos.gif?dl=0

I have read another user with the same problem (ahmet-arteastworks PURCHASED).

The version is 51.9

Thanks.

Maybe I know why.

Few questions: Are you using anly localization plugin? is your site running in different languages? Is the backend language the same as the frontend?

Could you please edit the WCUF_Text.php file and replace line 24 with:

if($is_asset_creation_process)

and line 112 with

if($is_asset_creation_process )

go to the text menu, just press the update button and report me if you still experience the issue?

Thank you.

Hello.

I have updated to version 52 and it works fine now I think you fixed this issue, right?

Thank you!

I’m sorry, but the support system doesn’t include a customization service.

To achieve that, just inspect the page with the browser inspector tool and find the CSS rules associated with the html elements you need. Once done, just redefine them in your theme CSS files or using any 3rd party plugin that allows you to add custom CSS to pages.

It’s a small thing that can be help by a plugin author in general because it doesnt involve complicated code. I buy many themes and plugins From Envato and when I ask those supports about css code, they never deny. You are the plugin author, you know well what that css element is. In this case I cannot insprct it because it loads so fast. If It’s not on load like this, no problem, I can inspect and apply css by myself.

I’m sorry, but CSS code editing could require a very complicated code and several tests before finding the solution you need. If you wish to customize any CSS code, it is a task that has to be performed by you. I cannot provide any customized working code.

The fact that an author helps you in customizing products of his, it doesn’t mean that the service is by default included in the Envato support license. I’m sorry, but support service is meant to provide help with bugs or malfunctionings.

The progress bar code can be found in the wcuf-frontend-product-page.css.php (this is specific for product page) file contained in the css folder, it is define at line 35:

.wcuf_bar
{
    background-color: grey;
    display: block;
    height: 10px;
    width: 100%;
    border-radius: 3px;
}

the order details page loader can be found in the wcuf-frontend-order-detail.css.php, at line 60:

#wcuf_saving_loader
{
    height:16px;
    width:16px;
}

do not modify those files. Just redefine the rule in an external file.

The fact that an author helps you in customizing products of his, it doesn’t mean that the service is by default included in the Envato support license.

—> No. because they are good service. “They never say this is out of sope of our service” unless it’s big customization and I understand them about this. For ccs code, no. Even some javascript and php code that doesnt require so much customization.

Actually, yes: https://www.dropbox.com/s/6h9bgjtf538v4za/wcuf_license.jpg?dl=0

The fact that an author eventually helps in customizing some code (php, css, or javascription), small or big changes, it is an extra. It is not included in the support license as clearly reported in the license agreement you accept purchasing the software.

Refund won’t be granted for such a reasons.

Unfortunately, the plugin hasn’t any support for “Local Translate”.

To customize/translate dynamic strings, use the Text menu. For static strings instead, use the .pot translation file (located in the language folder inside the plugin). Just use a po editor (like https://poedit.net/ ), create a .po file for your language, translate the strings you need and save. It will create a .mo file that you have to save back with the .mo file into the language folder. The mo file format has to be woocommerce-files-upload-en_EN.mo (replace the en_EN with your language code).

I check the language folder. There’s no En.mo. https://www.dropbox.com/s/fsc3kbsuvw75zll/sc4.png?dl=0. Actually, transation is not difficult at all as I use Local Translate.

As reported in the previous comment, you have to create the language file using the .pot file (woocommerce-files-upload.pot).

Using that file, create a language file for your language. The name of the file should have the following format woocommerce-files-upload-en_EN.po (where en_EN will be the language code for your language. en_EN is for English).

Use then that just create .po file to translate the strings. The program will create a .mo file.

I follow this step of translate but not working.

https://www.dropbox.com/s/euzryx6in32bsq3/sc5.png?dl=0 https://www.dropbox.com/s/zfkgn2zs3gvklml/sc6.png?dl=0 https://www.dropbox.com/s/u3k6jtv5gocv7v3/sc7.png?dl=0 https://www.dropbox.com/s/232cxd0xmvrvar9/sc8.png?dl=0 https://www.dropbox.com/s/wyk2yidyonac01h/sc10.png?dl=0 https://www.dropbox.com/s/a3np0m6pvzapq4v/sc9.png?dl=0

I’m sorry, but you do not have to create a new file from scratch but create it from the .pot file provided.

To do that:

1. just click on the pot file
2. when the program starts, click on the “create new translation” button: https://www.dropbox.com/s/sd0f3nwia4m8wsb/wcuf_pot_step_1.jpg?dl=0
3. Select the laos (Is that your language) and click ok
4. Translate the strings you need
5. Once done, click File menu -> Save as and set as name woocommerce-files-upload-lo_LA.po. It must have that name, not just “lo_LA.po”
6. Save the just created woocommerce-files-upload-lo_LA.po and woocommerce-files-upload-lo_LA.mo to the language folder on server

If you need, I’ve created the .mo file for laos language for you using that method. You can download clicking here: https://www.dropbox.com/s/c3361777bg3kwru/woocommerce-files-upload-lo_LA.po?dl=0

NOTE some dynamic text can be customized/translated via the Text menu. Like the “Click to choose you file …” text: https://www.dropbox.com/s/4f64jhu4p6nkbth/wcuf_text_2.jpg?dl=0

I’ve downloaded the file you create. Then open it and translate. After that uploaded to the language folder on server, still not working. See screenshot

https://www.dropbox.com/s/a8hjpkfudu3ybfo/sc15.png?dl=0 https://www.dropbox.com/s/mg3p18feijtqqnc/sc13.png?dl=0 https://www.dropbox.com/s/256jjjq8pamn2wh/sc14.png?dl=0

Please carefully read my previous comment NOTE section.

That specific text has to be translated using the Text menu: https://www.dropbox.com/s/4f64jhu4p6nkbth/wcuf_text_2.jpg?dl=0

Sorry, I didn’t notice. Now it’s ok.

How can I translate “Uploaded files:” and “Save in progress, please wait”. For “Uploaded files:”, I already translated the po file and for “Save in progress, please wait”, I translate both in the text and in the po file. But it’s not working.

Make sure that you have purged your server and browser cache.

Here you are

https://www.dropbox.com/s/0mnf1bndue6rxaw/sc18.png?dl=0 https://www.dropbox.com/s/sou1f7ecz08zp2b/sc17.png?dl=0 https://www.dropbox.com/s/0mnf1bndue6rxaw/sc18.png?dl=0

purge clear in admin dashboard and cache in browser, still not working

Thank you for sharing, but there isn’t much I can do.

Make sure you have properly purged your server and browser cache and that you WordPress installation is properly loading the po files.

In a fully working envoriement, as you can also test in the demo site, the custimzed text via the Text meny are properly loaded:

1. upload button: https://www.dropbox.com/s/lfcue8jk28yaq33/wcuf_text_upload.jpg?dl=0
2. delete button: https://www.dropbox.com/s/qjvjjutp3vfp2rn/wcuf_text_delete.jpg?dl=0

Please try eventually updating to the latest 51.9 version I’ve just released. It contains a minor improvement that may help to forge cache purging after the Texts has been saved. Install it, go to the Text menu and just hit the update button and then retry performing a test.

How can I automatically update your plugin? I activate your plugin already. There should be a notice for me to update, but no.

Hi,
the plugin hasn’t been designed to work with custom thankyou pages. the plugin doesn’t offer any specific shortcode to be used for custom thank you page (which are you actually using?) so there is a good chance that uploaded files won’t be properly associated to order.

If you, however, make sure that the custom thankyou page you are using is both triggering the native WooCommerce woocommerce_thankyou and woocommerce_order_details_after_order_table actions triggered by the default thankyou page template, the plugin should work as expected.

Just have n option for upload an image, this shortcode should work? [wcuf_upload_form]

I’m sorry that shortcode will render an upload form with all the upload fields that match the products currently added to the cart (this is also reported in the plugin description page).

It won’t render the upload fields associated to the order to which refers the thank you page.

You can, however, try the [wcuf_upload_form_last_order] this will render the upload field related to the last placed order. This, however, is a workaround because it refers to the last-placed order, not to the order to which refers the thank you page. But I think that it is not a big deal because the Thank you page is always visited by the user only after placing an order.

I receive this error after install your plugin. https://www.dropbox.com/s/u59xrnk52dolfsl/sc3.png?dl=0. The warning message tells me to go to “option menu” and then disable “Show warning message” option but I don’t see that option. Due to that error, I cannot use any function of your plugin

If you dismiss that notice, are you able to create a field? If so you can safely disable the notice through the special option you find in the Options menu: https://www.dropbox.com/s/a8es11to9f5v6gk/wcuf_js_notice.jpg?dl=0

If dismissing the notice, you are not able to create the field, try enabling the Force reloading 3rd party javascript libraries option.

If even enabling the Force reloading option you are not able to create a field, you have to find the 3rd party plugin that is including the interfering javascript code in the field configuration page. To do that, disable all the 3rd party plugin and then enable one by one until you find the interfering one.

Once done, you should report to its developer in order to avoid it to include its javascript files even on the Upload field configuration page.

- According to your screenshot, I put the right one to “NO” it’s still not working. Next I put the left one to “YES” Now it’s working. I can create a field.

- For your information, In the options page, when I try to leave this page, this error pops up “Leave site? Changes you made may not be saved” even though I already save it.