22698 comments found.
Hello, our page builder is corrupted. Some element-icons are broken and we cannot use the ‘old-Tabs’. Actually there is no working ‘Tab’ Element anymore.. ? Most of the Elements do not work.
Our Plugin Version: 6.0.3 WP Version: 5.2.2 Theme: Strata by Qode Interactive – Version 3.1
Screenshot with all Elements (+Broken Icons..): https://drive.google.com/file/d/18hExs8SGm98oOKwkjU8k3jQ82bXspxrR/view?usp=sharing
Thanks.
Hello, The old tab elements were deprecated in past over 3 years back and replacement tabs were added. The new tabs at your end are disabled by the theme author using vc_remove_element and hence they are not available in the list of elements.
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Hello, I have Shokeeper and when I purchase you WPBakery Page Builder come with the pakedge, I have try update, maybe I backup my web, and I lost the updates, but envato, shokeeper don;t send me the update, so my product is not showing the photos, when I bought the Theme the say that all updates is send, but by now is just a waiting…
Hello, The plugin which comes with the theme does not have a license of it’s own and hence it cannot be updated. In this case, you can either obtain the updated version from the theme developer or can purchase the plugin directly through us to auto-update it yourself. The direct license also has these benefits: https://kb.wpbakery.com/docs/faq/what-are-the-benefits-of-direct-license-for-wpbakery-page-builder/
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Hi there,
I have WP Visual Bakery with The7 theme, so haven’t bought it separately. For some reason, the blog carousels are linking to my internal posts with a “nofollow” link. I dug around in all the settings and couldn’t find a way to turn this off. Any suggestions?
https://www.realfoodtraveler.com/ and view-source:https://www.realfoodtraveler.com (there are 30 “nofollow” links)I tried adding this code to my functions.php file, but it didn’t do anything:
function remove_nofollow($string) { $string = str_ireplace(’ rel=”nofollow”’, ’’, $string); return $string; } add_filter(‘the_content’, ‘remove_nofollow’);
Thank you!
Hello, The blog carousel is not a standard page builder element. It is a custom element added by the theme.
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Thanks – I will contact them.
We have a lot of buttons that are set to use the current directory (example: ./contact) and I am noticing that sometime between 5.7 and 6.0.3 these relative links are now incorrectly getting “http://” added to them. Can we still use relative links with buttons?
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, I have a pre-purchase support. Does your plugin support this type of vertical slide? https://codeless.co/folie/scroll-story/. Thanks.
Hello, Unfortunately, our standard plugin does not have such a feature. We do have many third party add-ons (which you can check under add-ons section of codecanyon), which might have such a feature.
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About 2 months ago the WPbakery plugin for my wordpress site stopped uploading images. Basically when I use the front end editor, I can click on the images to add to the media grid, but it never sticks. No matter how I upload the image, tag it, whatever, I can’t get them loaded to the corresponding page. I’ve updated everything I can think of (really not code savvy), tried finding updates or others with the same issue to see what the fix is. I’ve tried on 3 different browsers, same result. I dont see why suddenly this plugin no longer works. Any ideas, suggestions?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Well, that was an exasperating suggestion. Apparently I can only get an answer on a product I’ve already paid for is to pay again for “more support”. Baffling.
Hello, The plugin comes with 6 months of support. If any support is required beyond that, then as per the envato guidelines, the support tenure must be renewed.
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Just tried to leave a message on your support website but kept getting an error so hope you can help me here.
I am using the masonry posts grid to pull in custom fields from custom posts. Is it possible for the custom fields content to be pulled through with their formatting e.g. with paragraphs etc as they are in the wysiwyg editor?
Hello, The grids only support plain text fields and hence the formatting is not displayed when they are output via grids.
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Hello,
There is an issue in latest version of plugin(v-6.0.3) while creating ‘Add new custom template’.
Custom template is created but with extra ” in each section. For example I have taken the code from here – https://kb.wpbakery.com/docs/inner-api/vc_add_default_templates/ and integrated in default twenty nineteen theme.
Output code is coming like following -
<p>[vc_row][vc_column width=""1/2""][vc_single_image][vc_column_text]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.[/vc_column_text][/vc_column][vc_column width=""1/2""][vc_message color=""alert-info"" style=""rounded""]I am message box. Click edit button to change this text.[/vc_message][/vc_column][/vc_row]</p>
which should be come like this -
[vc_row][vc_column width="1/2"][vc_single_image border_color="grey" img_link_target="_self"][vc_column_text]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_message color="alert-info" style="rounded"]I am message box. Click edit button to change this text.[/vc_message][/vc_column][/vc_row]
Here is the screenshot for more clarification
https://ibb.co/1Jbms9n https://ibb.co/2MD60r5Kindly check and let us know the issue.
Note – It’s working in older version of plugin(v-5.7).
Thanks
Hello, We added the same shortcodes by adding custom template at our end and it does not seem to add such tags: https://prnt.sc/ocek0n
Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi Rohan,
Kindly check your provided screenshot. In your provided screenshot already double quotes are coming. you can check it. The code should be clean only with one double quote not three double quotes. Check screenshot for more details. This is an issue coming in latest version of plugin.
https://ibb.co/GQxB9TDThanks
Hello, Thanks for the explanation. We have forwarded it onto our development team, so that it can be checked further.
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Details: This file is a PHP executable file and contains the word “eval” (without quotes) and the word “base64_decode(” (without quotes). The eval() function along with an encoding function like the one mentioned are commonly used by hackers to hide their code. If you know about this file you can choose to ignore it to exclude it from future scans. This file was detected because you have enabled HIGH SENSITIVITY scanning. This option is more aggressive than the usual scans, and may cause false positives.
Hello, Can you please share more details about the issue, so that we can understand it in a better way.
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Hello. I already have visual composer. I was wondering if I can do this motion effects with visual composer: https://www.youtube.com/watch?time_continue=57&v=2WO-jAHNURA . Is that possible? Or are you planning an update?
Hello, Unfortunately, we do not have such effect in our standard plugin. However, we do have many add-ons which you can check under add-ons category of codecanyon which might have such an effect. Please make sure to re-confirm the functionality with the respective add-on developer before making any purchase.
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hi there been using wpbakery and ur ultimate addon for years i figured that in gtmetrix it will causes very high level of requests, at around 140+ is it because your plugin is not optimized and causes a lot of js script?
Hello, If the issue is related to any of the standard plugin elements, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out. If the issue is arising from ultimate add-ons, then you can get in touch with it’s developer.
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Hi, I am having issues with elements inside WPBakery container which are unable to execute their JS. I am placing a contact form shortcode (from this plugin https://wordpress.org/plugins/very-simple-contact-form/) inside WPBakery row. I am getting messages sent via contact form, but it’s success message is not shown. Everything works as expected when contact form shortcode is placed outside WPBakery container. I contacted contact form plugin author and he says “VC page somehow blocks the Javascript that is being used to redirect to the success page.. it should add ?vscfsp=success to the page-URL and this is not happening at the VC page.”. Please check this issue.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I am using WPBakery bundled with theme, so I don’t have access to your support forum. This is not my personal problem this is a bug. Please read here – https://wordpress.org/support/topic/compatibility-issue-with-visual-composer/
Hello, We will add it onto our list to check compatibility with such plugin in future. At present, the plugin is compatible with contact form 7, ninja forms, gravity forms, etc.
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Hi,
I would like to know how to bring an image or text block on top of other images etc. Like, is there a bring to front function.
Hello, You can add the image as a background and then text using text block element in it.
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Well, I want to put an image on top of another image. My background is an image sequence, I want a picture and text to be on top of it. But everything is showing in the back.
My image sequence is 3rd party. I can not set is as a background image sequence. I need to know if I can bring another single image and text block on top of my image sequence. Or on top of anything.
Right now I have 2 single images that will be gates unveiling another image. How would I be able to set my gate on top of the surprise image.
Hi,
I just wanted to clarrify my question to you.
say: I have one picture set as my background picture. I also have 2 other pictures, and I want one picture on top of the other. How do I do that?
There is no text block involved.
Hello, Unfortunately, the plugin does not support overlapping of one element onto another.
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I don’t get this. After pasting my licence I get a message saying it’s invalid, but it is the exact licence number I purchased. All I wanted to do is ask why. Do I need to purchase a $51.63 support renewal just to ask why my licence isn’t working?
Hello, Please make sure that you are activating the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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These errors have been fixed, I am thinking of buying.
https://imguploader.net/r/Mf7x https://imguploader.net/r/Ml50Hello, The screenshots shared by you point to the one’s from themeducth and webworkeuropa. Feel free to let us know if you are facing any errors at your end.
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I updated to the latest version, all my masonry and full width rows are messed up, WTF???? All my sites are f**ked
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi, How to set up blocks on a mobile phone page correctly so that the text is always below the photo? See the screenshot: http://prntscr.com/oamj65
Hello, Unfortunately, the plugin does not support reverse order stacking and hence 4 in the screenshot will not go under 3. 2 by default will go under 1.
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Hi, I’m frustrated – I just updated to latest version WPBakery Page Builder and now for some reason “Responsive Control for Devices” and “Control Responsive Width” is not showing up at all??? Has this feature been moved elsewhere? Or was it removed intentionally??? Please help.
Hello, We have not made changes to responsive options. Please make sure that you are editing the column as such options are only available in column settings.
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Hi, right… it’s used to show up for columns but “Responsive Control for Devices” and “Control Responsive Width” is not showing up anymore as an editing option. Is there something I need to fix in settings? Or has the option moved?
Hi, never mind. I saw the correct pencil/edit icon to click at the top of the Columns section. Thanks for your help and for your reply.
Hi Guys,
I’m running 5.7 and trying to use the Frontend editor. But not all columns settings (yellow bar) are available, on tablet mode. See my screenshot
https://prnt.sc/oag3bu https://prnt.sc/oafzlgHello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Rohan thanks send
my wpbakery page builder seem error because i cant edit anything that i add on my wpbakery. can you help me?https://lh3.googleusercontent.com/yRzFxWB7rzukBWrxC5XvScOEN7UJ6YGHBPXyQBmamqztz3RpBgTTHeLXH5MY8wiYZCWWtSTR2aQcQLkwhlXFrm69Mib_6P9RD3cg1fIDBAi9dfaQXajdOt-rfmfjkS_rsbIAxdU-eXTZzA0BgsBgRcai4yuaHSxJ26EsFQYNLao0sjIWjFQ5Nxll4jvG-AX_zyC9uKVigye38V3pfWl66cAYL_7PjdE3zllP4aeRgJgysBUvwGNXiAtL1cwd0Gg5lXIjWktQ5FE-rGrlUKuJ29QUTFM6MZTU0nTRvjldV66BKj1HSAZE90tl7yL9W7QIttN0zDyjEVjo3IiTP6FGldELSIJtbiiyhg2xn-pDv_yjoNTeBnoAJyytCoTDBJOzYqGMV81wPg7Mwlwwsduur-u7wpk1CrZR_xV_7NRtVD5Y4cigKZzO-PC7NjIjD-3MziGU1dybJ_k0UBktBDM3GJhVycVUoBauginjJ-d5cdSsDoc_Z2uVJH4TXl6iw2kVfLOWkqX7I2hojHi323AkGQxvJULkt1nr0ljWGpLD9LQopm_AC_fBAMdvS71CIbGWmcVSRO2py3y6Ffun3vVnBlu6EtnfF72-9MpvaKsjtaEz7jWvAUbtGrMVjF5TyODyqmXAsY3rSb-FVwQBwF-HuVJUwMoeHk8=w855-h311-no
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