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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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19461 comments found.

nubian58 Purchased

almost 7 years ago

Hi there,

I had a message to confirm the licence of this plugin on my domain. In doing so it thinks that i have used it elsewhere. Which I haven’t. The only thing that comes to mind is that when building the site it was under a different domain because it needed to be built elsewhere. I can’t even remember the the domain I built it under but it’s only under one domain now which is https://mindspacecounselling.co.uk

Thank

Lionel D Hunter

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

Please send us an email to support@bookly.info with this ticket number #105057 so we could look into this matter.

Thanks!
Tanya
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revoltstudios

revoltstudios Purchased

almost 7 years ago

Each time a click to add a new category or service, the pop-up disappears within seconds preventing me from adding anything. https://drive.google.com/file/d/1xemDcJ6Nx5VlO4Q5yOh6XW5gg46YIpGw/view?usp=sharing

I’m using version: Bookly Version 17.3 and Bookly Pro Version 1.8

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

Please send us an email to support@bookly.info with this ticket number #105041 so we could look into this matter.

Thanks!
Tanya
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gfaulk09

gfaulk09

almost 7 years ago

Thinking about buying this. 1. is their a way to set a deposit amount per service. Trying to use this for a bowling alley reservation system. Currently using WooCommerce booking. And I have this ability thru some other plugins.. For instance, a lane reservation is 20% of the total where a Friday night reservation is free and then Monday morning reservations are $5…

2 other replies
gfaulk09

gfaulk09

almost 7 years ago

This isn’t what I was looking for.. im talking about.. someone needing off July 9th, from 1pm to 4pm.. but they still want to allow their services from 11am to 1.. and then 4pm to etc…

gfaulk09

gfaulk09

almost 7 years ago

lastly, is their an option for them to pick a day and time and see what services are available…

Bookly-Support Author Team

almost 7 years ago

Hello!

Thanks for reaching out.

In that case, you can set working day from 11 am to etc and a break from 1 pm to 4 pm. But this schedule will be repeated every week.

If you want to block out a certain time on a certain date you can use Bookly Special Days add-on https://support.booking-wp-plugin.com/hc/en-us/articles/212817929-Extra-Long-Short-Days-Special-Days-add-on-

It allows customizing the schedule of your employees during the holiday season or any other occasion, without changing your regular schedule.

You can test this add-on: https://www.booking-wp-plugin.com/demo/special-days/

Currently, there is no option to pick a day and time and see what services are available.

Thanks!
Julia
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fuzzyheino

fuzzyheino

almost 7 years ago

Hey, I would like to know if this works with this plugin.

in the working week you can simply make a booking for a wellness service. If the block is reserved, it is no longer possible to book at that time.

you can also book on Saturdays but there is a service that you can also book as an extra. So this means 1. For example, I book a wellness massage on Saturday at 10 am for one hour as is possible during the week.

2. Someone else also wants to book a wellness massage weekend at 10 am for 1 hour, then this should also be possible. We just have to set a limit of 1 booking per hour on this.

Is this possible? Then this plugin is very suitable for us. Thank you.

2 other replies

Bookly-Support Author Team

almost 7 years ago

Those multiple forms will be connected to one and the same schedule and calendar, so basically you can add form on multiple pages, but they will all be the same and connected to one system.

Thanks!
Tanya
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fuzzyheino

fuzzyheino

almost 7 years ago

Ok, but if I add another employee to a service on Saturday, can this extra service also have its blocks? Then this should succeed?

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

Please clarify what you mean with “can this extra service also have its blocks” by sending us an email to support@bookly.info with this ticket number 105083 so we could look into this matter.

Many thanks,
Richel

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sannouni

sannouni Purchased

almost 7 years ago

Hi Guys, i got a notification that i have to verify my bookly pro license, how do i do that? i’m assuming that i need to renew the license? if so, can you please help guiding me on how to go about renewing my license (i searched, but it’s not clear to me how to do the process)

Purchase code available upon request.

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

Please send us an email to support@bookly.info with this ticket number #105029 so we could look into this matter.

Thanks!
Tanya
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Best4B

Best4B Purchased

almost 7 years ago

“Google Calendar: Could not json decode the token” problem.

Updating the plugin gives me an entire new instance of the plugin without any booked appointments. (appointment tab is empty) If i revert the plugin to an old state, it works again.

Please provide me some assistance here, as i’m not paying 75€ for support for a plugin that should be working from the start!!!

thanks

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

Please send us an email to support@bookly.info with this ticket number #105013 so we could look into this matter.

Thanks!
Tanya
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wiloke

almost 7 years ago

Hi
Great plugin! I want to convert your plugin to Native App. Is your plugin support REST API?
Thanks

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for your warm feedback.

Unfortunately, at the moment this feature is not supported.

Thanks!
Julia
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mrjohnslattery

mrjohnslattery Purchased

almost 7 years ago

Hi, i love the Bookly plugin and have been using it on client sites for a couple of years. For the first time on a new client site I understand that there has been a double-booking that processed both as a booking and with both payments being taken via paypal. i can provide more details as required. Can you tell me if there is something that i can check to avoid this happening. thanks in advance, John

Bookly-Support Author Team

almost 7 years ago

Hello John,

Thank you for the question.

Please send us an email to support@bookly.info with this ticket number 104931 and your purchase code for Bookly Pro so we could look into this matter.

I’m afraid there is no single solution for all issues with double-booking. Each case must be investigated individually.

Thanks!
Vlad
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skovian

skovian Purchased

almost 7 years ago

Hello,

I am using your plugin, can I add validations on phone no or email id that if email id or phone no is not saved in the database then show an error message and stop them to proceed for next step.

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for the question.

Currently, this is not supported. If this feature is critical for your business, please add a post on our feature request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests

Thanks!
Vlad
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hairyhobo

almost 7 years ago

Hello, could you help me with a few pre-sale questions please.

I am trying to create a site to allow booking for 5-10 live game experiences, they want someone to choose a “live experience”, then a date and then pay for it online. The live experiences are mobile, so they could book out all 10 on the same date, they would be booked out for the whole day.

Looking at your plugin i can see it can do this, but it seems to have more functions than i need. Can you remove step 2. Time? Can you also remove items from the “service” options?? Can you change the titles of the services, ie Category to Live Experience??

Thanks

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

1. I am trying to create a site to allow booking for 5-10 live game experiences, they want someone to choose a “live experience”, then a date and then pay for it online. The live experiences are mobile, so they could book out all 10 on the same date, they would be booked out for the whole day.

The Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on fits this requirement.

2. Looking at your plugin i can see it can do this, but it seems to have more functions than i need. Can you remove step 2. Time?

At this time, the Time step is an essential part of the booking process and isn’t removable. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests.

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to record a request that best fits your business needs.

Alternatively, you can set the duration to 1 day.

3. Can you also remove items from the “service” options??

Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form for instructions on how to hide fields in the booking form.

4. Can you change the titles of the services, ie Category to Live Experience??

This is customizable in the Appearance section in Bookly.

If you have additional questions, please send us an email to support@bookly.info with this ticket number 104911 so we could look into this matter.

Many thanks,
Richel

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PORTALBELEZE

PORTALBELEZE Purchased

almost 7 years ago

Bookly PRO compatible with wordpress 5.2 ?

Bookly-Support Author Team

almost 7 years ago

Hello,

Thank you for your question!

Bookly pro is compatible with WordPress 5.0.x or higher.

Thanks!
Vlad
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journies123

journies123 Purchased

almost 7 years ago

Hello, your plugin looks fantastic: Hi, I am trying to solve the following problem: My company offers a 3 month membership to our learning center. Ideally customers pick their product, which allows them to pick 1-5 sessions per week. Then they select the date and time they can attend for the next 12 weeks. (there are only 20 seats available at each session) Since the 3 month memberships begin from the day they start, the system needs to keep track of how many spaces are available at any given time. As a bonus, the membership would also give them drop in credits that they can use to book events. Lastly through a drop down they can select their program or class content. I am happy to do this in any way that is possible.

We have other products, which are just simple events, like camps and daily classes which are easier to configure.

Thanks Jeff

Bookly-Support Author Team

almost 7 years ago

Hi,

Thanks for your message.

Please send us an email to support@bookly.info with this ticket number 104897 so we could look into this matter in more details.

Many thanks,
Richel

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kuboom38

kuboom38 Purchased

almost 7 years ago

Mysite: http://www.pbvalley.com/wine-tour-reservations/

I have some issue:

1. Sometime, When I press button “Next” to go to next step. I found loading at the button for long time and not go to next step.

Image: <https://drive.google.com/file/d/1mpaUnie2KIUPjPzMs7TFczRk1I-0snuN/view?usp=sharing>

2. I already setting Services at Staff member menu have 2 services per staff (First: Service A capacity min 1 – max 45, Second: Service B capacity min 1 – max 15) and I try to booking at frontend and then I found issue: Customer can’t booking service B if previous customer was booking service A (Capacity available.It’s not full). How can I do customer can booking all services with one staff?

Image: <https://drive.google.com/file/d/1el344PVFpD8pMXwLxEPtqyosu1n-TwZK/view?usp=sharing>

Bookly-Support Author Team

almost 7 years ago

Hi!

Thank you for the question.

Please send us an email to support@bookly.info with this ticket number 104871 and your purchase code for Bookly Pro so we could look into this matter.

Thanks!
Vlad
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osca3001

osca3001

almost 7 years ago

with the plugin can I allow a user to set their availability date, and allow another user to reserve it? basically the web would be an intermediary, can I do that with the plugin?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thanks for reaching out.

This can only be done if you set these users (which set their availability date) as staff members manually in your WP admin panel.

And probably you’ll need Staff cabinet add-on to allow them to manage their schedules and account details https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on

You can generate your personal demo version including all add-ons to see if Bookly suits your needs. Enter your email in this field and click the “configure” button: https://www.booking-wp-plugin.com/demo-list/

Thanks!
Julia
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mchiesa

mchiesa Purchased

almost 7 years ago
Hi i have a proplem with the Cpatcha on my website… the image doesn’t display correctly, can you check please? is maybe a problem with cloudflare? https://www.patricknicora.com/prenotare/terapia-a-distanza Thank you very much

Best regards

Mattia Chiesa

Bookly-Support Author Team

almost 7 years ago

Hi!

Thank you for the question.

Please send us an email to support@bookly.info with this ticket number 104860 and your purchase code for Bookly Pro so we could look into this matter.

Thanks!
Vlad
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flasharoo Purchased

almost 7 years ago

Hi,

Is it possible to disable booking for next day, due to high demand on clients trying to book within the next 24 hours and it’s creating a lot of problems for staff.

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can change it in the Settings -> General http://prntscr.com/o5u5tl

Thanks!
Tanya
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CalvinJam

CalvinJam Purchased

almost 7 years ago

I have 2 issues. Number 1 is that after I purchased Bookly Pro, now bookly is no longer working. When I choose the options on the first step and then press the “next” button, nothing happens. It won’t move to the second step.

Issue number 2 is that now the color of my text has changed to white. I want to change it back to black, but I don’t see the option. How do I do this?

Bookly-Support Author Team

almost 7 years ago

Hi!

Thank you for the questions.

Please send us an email to support@bookly.info with this ticket number 104852 and your purchase code for Bookly Pro so we could look into this matter.

Thanks!
Vlad
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troyaimiyo

troyaimiyo Purchased

almost 7 years ago

Hello, Ive purchased several PRO licenses and many add ons for a couple different websites.

I have a site with a PRO license under dev right now. I need to setup scheduling for the services (all services have same schedule).

The service is only offered during certain hours of the day, which differs depending on the day.

Example:

Sunday Availability 830am-930am, 10am-11am, 1130am-1230pm, 1pm-2pm, 230pm-330pm

Monday Availability 6am-7am, 730am-830am, 6pm-7pm, 730pm-830pm, 9pm-10pm

I can purchase whatever add-ons i need. im just lost as to which add-on or combination of add-ons will accomplish this.

thx – troy

1 other reply
troyaimiyo

troyaimiyo Purchased

almost 7 years ago

i bought those 2 add ons and installed them. It seems that I would have to setup every single day separately. There is no bulk method or recurring way to do it…meaning = it would be ideal to just setup one single week of “custom hours of operation” and then thats how it is throughout the calendar. As it is now with these 2 add ons, I would have to setup each and every days hours far in advance. Am I correct in my assessment?

troyaimiyo

troyaimiyo Purchased

almost 7 years ago

it looks like there is no easy way to block off times and dates on the calendar.

Bookly-Support Author Team

almost 7 years ago

Hello Troy!

Thank you for your reply.

Unfortunately, you need to set them up manually one by one since add-ons were designed for special days or hours, which means it is not your regular week/day or month pattern and should be created separately. We are sorry this method is not convenient for you, but you can leave your request here https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests and if it gets enough votes – it might be implemented in the next updates.

Thanks!
Tanya
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valentina142

valentina142

almost 7 years ago

I have a directory of multiples business services but each category would need a personalized calendar, for nights, others for hours and others for maximum number of attendees, is it possible that I can do it with this add-on? and what other addon do i need?

Bookly-Support Author Team

almost 7 years ago

Hello!

Thank you for contacting us.

You can set it up in Bookly Pro, but I would recommend you to check out these add-ons as they might suit your needs perfectly: https://codecanyon.net/item/bookly-special-hours-addon/18704535?ref=ladela https://codecanyon.net/item/bookly-special-days-addon/18611122?ref=ladela https://codecanyon.net/item/bookly-service-schedule-addon/18874038?ref=ladela https://codecanyon.net/item/bookly-group-booking-addon/21344225?ref=ladela

Thanks!
Tanya
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PandaDesignJoran

PandaDesignJoran Purchased

almost 7 years ago

Hi,

I just purchased de Bookly Pro pluging and it looks really need. I have 2 questions though.

1. How can I change the font color of the fields where the customer writes his personal info (name, etc.). It is set on white now, but the background color on the website is also white.

2. How can I remove the availability settings from the customer in the first step?

Thanks!

Joran

Bookly-Support Author Team

almost 7 years ago

Hello Joran!

Thank you for contacting us.

Color of the Bookly fields can be changed in the Appearance menu: http://prntscr.com/o4tq44

You can hide this section in Pages menu, please check full instruction on how to do it: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185

Thanks!
Tanya
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PandaDesignJoran

PandaDesignJoran Purchased

almost 7 years ago

Hi,

Thank you very much for the quick reply. The second solution worked perfectly. But for the first question that’s not what I meant.

1. I don’t want to change the field color. I want to change the text color where the customer fills in his contact information. It’s in white and I want to show it in black.

Thanks!

Bookly-Support Author Team

almost 7 years ago

Hello!

Thanks for reaching out.

Please send us an email to support@bookly.info with this ticket number #104811 and the purchase code so we could look into this matter.

Thanks!
Julia
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Regular License
Regular License Selected
$199

Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.

Extended License
$1999

Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.

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$199
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  • Included: Future updates
  • Included: 6 months support from Nota-info More Info

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