22684 comments found.
Since WP 5.2 and after last version of your plugins i have an error : An error of type E_ERROR was caused in line 555 of the file /public_html/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php. Error message: Uncaught Exception: Wrong name for shortcode:vc_column_text. Name required in /public_html/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php:555 Stack trace: #0 public_html/wp-content/themes/willow/functions-visual-composer.php(160): WPBMap::getParam(‘vc_column_text’, ‘css_animation’) #1 /public_html/wp-includes/class-wp-hook.php(286): willow_custom_visual_composer(‘’) #2 /public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /public_html/wp-settings.php(525): do_action(‘init’) #5
With downgrade to WPBakery 5.0 the wp in 5.2 WORK FINE ! Are you an idea ?
Hello, The error seems to be pointing to the theme file: public_html/wp-content/themes/willow/functions-visual-composer.php. It might be that the theme is using some customisation code which is not compatible with recent WordPress and plugin update.
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So you says that in you new version 6.0.3 the WPBMap::getParam is not compatible? Have you got a new documentation for that?
my line : $vc_column_text_css_animation = WPBMap::getParam( ‘vc_column_text’, ‘css_animation’ );
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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No! the support is too expensive for just 1 plugin. You should be fix your plugin, because many user have the same problem! Temporary fixed for me with version 5.0.
Hi, while working on the site of a client of mine, I noticed that with the version 6.0.3 the filters of a grid view aren’t working anymore. Is this a known issue? I already checked somewhere else and same problem. (with the 6.0.2 everything was fine). thanks!
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I have the same problem as those reported above. After upgrading to version 6.0.3, my shortcodes dont work. I had to go back to the previous version to work normally.
Hello, There can be an issue if the pages are using custom elements added via core plugin files as they will fail to render after an update.
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Hello, Version 6.0.3 is not working with my theme. Need to do a rollback or download the previous versions.I am downloading the plugin from CodeCanyon but when I upload and activate it it continuous to say the is version 6.0.3. Where I can download the previous version? Any advice?
Hello, Please drop us a message via our profile contact form, so that we can share the previous version with you.
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I am also having the same problems that others have reported. When I update to 6.0.3 all the pages go blank. When I roll back to 6.0.2 everything works again.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out. Also, please activate the debug mode at your end, so that we can check for the error messages which are being displayed.
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For some reason I am getting this error message when updating my plugin: “Update Failed: Download failed. A valid URL was not provided.” I have version 6.0.2 and the update is for 6.0.3.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I have wp bakery pagebuilder packaged with my stockholm theme, I am currently running 6.0.2, it’s not possible to save layout templates (rows)... when clicked, nothing happens. I have tested on multiple sites and only some of my old sites with older pagebuilder 5.7 work for saving templates. Can you advise whether this is on the list for a future release?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi There, Thanks, I don’t have license as it’s packaged with a theme and it looks like license is a required field in your support area. Still having the issue though.
Why am I receiving notification via ManageWP that there is an update 6.0.3. yet you haven’t added that update to the WP Bakery Page?? Very frustrating!
Hello, The latest version is currently under the review on codecanyon and will be available soon for downloading. At present, it is available as auto-update which can be availed as per the first method mentioned here: https://kb.wpbakery.com/docs/getting-started/update/
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I understand. Thank you for your awesome plugin!!
Hi guys, I saw you implemented the fixes to the issues noticed last week. I’m really super happy of your constant care and fast updates. Purchasing another extended license for our new theme coming our those days. Thanks!!
Hello, Thank you for the kind words and we are glad that the issues reported were fixed.
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Hi, I have WPBakery along with my theme. I found this alert from WordFence: Filename: wp-content/plugins/js_composer/assets/lib/php.default/php.default.min.js File Type: Not a core, theme, or plugin file from wordpress.org. Details: This file is a PHP executable file and contains the word “eval” (without quotes) and the word “base64_decode(” (without quotes). The eval() function along with an encoding function like the one mentioned are commonly used by hackers to hide their code.
You should fix this ASAP, as it might cause websites to be hacked. My WPBakery version is 6.0.2
Hello, The eval() function is used by many reliable apps like gmail, etc. and is secure. However, we will also add it onto our list to check it further.
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Good day.
Where can I download the old version of WPBakery Page Builder for WordPress?
The current version does not work correctly with my theme.
Hello, Please drop us a message via our profile contact form, so that we can share the older version with you.
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6.0.3 created blank content with my The7 theme. When I roll back to 6.0.2 it fixed the problem. There is smth wrong with 6.0.3
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I’ve just downloaded the plugin but it is still the previous version which is 6.0.2.
Hello, The latest version is currently under the review on codecanyon and will be available soon for downloading. At present, it is available as auto-update which can be availed as per the first method mentioned here: https://kb.wpbakery.com/docs/getting-started/update/
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If we purchase from your website and not CodeCanyon is the single site license still have to apply?
Hello, If we understood correctly, you are referring to the license activation. In both cases, it can be done as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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Is there the version 6.0.3? I download latest version from Codecanyon but it’s 6.0.2 only.
Hello, The latest version is currently under the review on codecanyon and will be available soon for downloading. At present, it is available as auto-update which can be availed as per the first method mentioned here: https://kb.wpbakery.com/docs/getting-started/update/
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Hi, I have updated to the latest 6.0.2 but none of my custom shortcodes are working. They are displayed as raw shortcodes in the editor screen. Did something change in the way you should register your own elements, or is that a bug on your end?
Hello, There can be an issue if the custom shortcodes/elements were added via plugin core files as after the update, the plugin will be set back to the standard version. A recommendation will be to add the custom shortcodes/elements via child theme, so that the updates will not affect them.
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hello, there is a problem with the download of the update !!
An error occurred while updating Page Editor: The download failed. The supplied URL is not valid.Hello, Please make sure that you have activated the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/ to avail auto-update at your end.
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hello, I bought the license key but I do not renew the support that’s all, still impossible to download the update!
Hello, The license update does not depend upon the support renewal but depends upon the license activation.
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Hello, I have installed the latest version of WPBakery and it completely messed up my woocommerce user area. When you go to the account area it shows the shortcode [woocommerce_my_account] instead of the shotcode actually displaying the content it is supposed to.
I luckily had an old version of the plugin which I updated to and now everything is fine. Hopefully this problem can be fixed for everyone.
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I run WordFence, and every time it tells me to update my WPBakery version, the plugin information says compatibility is “unknown” for WordPress 4.9.10. I am currently using version 5.7 of the WPBakery plugin, and am afraid to update based on this “unknown” status. I have seen some people reporting that 6.0.x is not working with their sites. Am I safe to update, or should I wait until there is some definitive indication that WPBakery works with WordPress 4.9.10 and beyond?
Hello, Our latest version is compatible with recent WordPress releases and it is safe to update.
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Hey guys, just went to update from 6.02 to 6.03 and none of the elements are loading in the page builder. Not sure what happened on the last update but nothing is working. Tried opening the simple elements like Text Block, Empty Space, Raw HTML, etc. The element box shows up with Close or Save Changes but nothing is inside, just empty.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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