16298 comments found.
Hello why their is no ticket system ,and why i have to select email one by in dmin newsletter
we are working on this already and on the next version we will add this feature.
who will received the payment from buyer admin or seller
Payment will be received by admin and then it can be paid to sellers from admin panel.
Active Super Shop Multi-vendor CMSI want to know the difference between the two.
Active Super Shop Multi-vendor CMS is developed with codeigniter framework and Active eCommerce cms is developed with Laravel. Otherwise there is difference between the frontend design structure. For more information you can send us support ticket from here https://support.activeitzone.com/
Code error can’t be installed
We replied your ticket.
How to login demo vendor?
On the demo see under the login box you will get another boxed and click copy from the button. then click on login.
Good morning, friend, see your support. I’ve already handled my login for you and see the seller’s store when you change any text in the Shop Setting. It’s deleting the images and it’s not translating everything into Portuguese. It’s in my store, change the language to Portuguese. will see that many words are not in portuguese I already sent you my login in your email I need this correction ugente because I took the system that I had and installed your I’m come to be able to use … and I need you send the value to create the api of cooreio, paypal, paguseguro, mercadopago, everything for brazil and change the registration screen because nobody goes to the end of the site to make a registration I already sent you the image for you in the e- mail
if you do not understand what I’m saying answer your skype I share my screen with you My skype is looking for something
Ok no problem our support staff will assist you on office time according to GMT+06
this script neeed more improvement and features : 1 – how to add product , category,subcategory ,etcwith multilanguage 3 – must be improve home page to more pofessional 4 – must be add custmomer from admin panel 5 – must be add RTL for admin panel 6 – must be add import/export and backup features
the most important is add multi language when add p[roduct or category best regards
We noted your points. Thanks for your suggestion.
Good afternoon, my friend, I’m having a lot of problems here on my site.
1- A lot of text is not translating to my Portuguese language.
2- In the seller’s shop when you change any text in Shop Settings, you are deleting the Slider Settings images.
3-well, another thing you could capture the country of the client in the hour that he is doing to buy because this is everything except the country of the client.
4- Another thing I live in Brazil and the paypal is not accepting the means of payment you are using for my country and I have this with this information of api here data api information User name of: Password: Signature:
And I have to use apt pay marktplace api for buyer
5- and the medium of sending that here in Brazil we use and the correios.com.br
6 – I would also like to ask a question to the buyer type here that is on this site of mine that I am still doing be here in this link where you have comments http://martkplace.maxnote.com/single-product.html7- and will like to change your registration screen for this form that is in my project at this link https://projeto.maxnote.com.br/cadastro see if buyer if you register normal to two type of sellers one with cpf and another with cnpj you can see here on my site
8-You have to fix the url of the seller’s store because in the end it was to get the name of the seller’s store plus finish with numbers see here in this store that you have on my site http://buscandotudo.com.br/shops/visit/Notek-informatica-159 out that I can not translate the url of the site and it is not to be number at the end of the url of the seller’s website because this creates difficulties for google finds the store of the seller …
pass the value to make api comments for my email please
I have already sent you to my cpanel login and everything and another error that is there I already spoke with you then see your email and see paypal because I am not using because paypal does not accept what is
and another thing, my friend, I do not come here where the salesman puts the Track Order code, so do not come here like this.
please continue on support ticket
Please advise as to how much this customization will cost as well as time involved. I want to purchase this script ASAP
Please send us support for customization discussion with purchase code. https://support.activeitzone.com/
I want to know how much the customization will cost before i buy
Ok did you send us support ticket?
Yes Ticket Number 13030
Replied
1 – how to create links to slider ?? 2 – how to make slider for every language ? ex : english will be for it slider – arabic : will be for it slider 3 – how to add category or bran or product with multi language ??
Please send us support ticket to our support zone https://support.activeitzone.com/
Hi Admin
I have concernced on featured
1. Visitor can register by frontend, but doen’t see classified by Vendor or Shopper. how to classify it?
2. Shopper(visitor) can add product to cart multiple vendor (Ex Product A Vendor A, Product B Vendor 
to only one invoice. it have invoice or info to vendor that ordered product?
3.System have module to check delivery.
4. Have a mobile app ? when or where available it?
6. System can set my location (Province,District,Commune)?
Classified system isn’t implemented yet but we plan to add this in future if the customer choice will be risen.Yes this is normal way to have single invoice as others all renowned eCommerce do. For mobile app it will need to take custom service. Location part also can be customized. For more send us support ticket from here https://support.activeitzone.com/
egyptian pound not found in currency ???
You can add your currency easily please check the instruction from the below link https://activeitzone.com/product/active-ecommerce-cms/knowledge-base/how-to-desc/144
can i turn off multivendor system?
Yes bu a single click you can disable the total vendor system
Most important thing feather I am looking to purchase
- Wallet System as the Active Super Store
- More Payment Gateway
- Android & IOS App
- Digital and Physical Goods together as Active Super Store
- Built-in Ticket system with status for each ticket (Review, Approve, Dispute, etc)
- One Click update, One Click Maintenance Mode
Please send us support ticket for your this discussion in there we can discuss more comfortably. https://support.activeitzone.com/
Also allow to resent the verification link to the seller from the admin panel. This will be good for those who said they didnot received any verification link
It seems you have a long list for your requirement so it will better to send us support ticket from here https://support.activeitzone.com/ And we request you to send us all your listing requirements on a single ticket.
demo now work
yes it’s working.please check as your need 
Did admin panel support RTL
Admin panel isn’t RTL but will be RTL on our future any update.
demo links are not working !
It’s working now
thank you
ok
Good morning my friend looks I have several problems here in the script 1 problems in portuguese translation not everything is translating 2 Slider Settings error when I do want to change in Basic info, Social Media Link it is deleting the image I want to put in the (Slider Settings) to which email I will send the errors that have for you to correct
http://buscandotudo.com.br/shops/visit/Maxnote-14Send us support ticket from here https://support.activeitzone.com/
how can i install?? https://support.activeitzone.com/ that site not working 
Yes it works finely or you can mail on here ceo.activeitzone@gmail.com
When is the next update
Date isn’t fixed.
Give me your WhatsApp or email as I need to talk to you more for clarifications
Before bying i want to ask some questions 1) How does the wallet system works? How to disable wallet? 2) How to add currency? I cant find currency add option on admin panel
You can send us support ticket as before.https://support.activeitzone.com/
Please answer #12916. very urgent
We replied you a lot time before.This is our support team from where we are concerning about our purchased customers. So more then this we you except purchase code cause a lot of purchased customer already waiting for our reply. As a non supported customer already we talked to you several of time
The demo is open and the knowledge base too so Browse demo attentively and read the total knowledge base
I bought the script now. I’m a customer of yours now 
I hope you don’t have any problem in replying to my tickets now
Thanks for your purchase wish for your best
Please check my ticket and fix the issue asap 12920
Hello, Sorry for the inconvenience. Actually Friday and Saturday is our official offdays so it may be delayed to reply you. We will get back to you soon via the support ticket. Thanks
Look at your email carefully because you do not have attention not see I already talked to you more than 10 times and I sent 10 e-mail to you for script activation and for you to see the error you have in the seller’s shop when you add a Slider Settings when it comes back to it again changes any of them, Basic info, Social Media Link, it is erasing the Slider Settings images see your Your Ticket ID is 12851. Thanks for contacting us. You will see the URL, cPanel details / FTP and admin credentials. We’ll try to trace the issue and let you know.
Your request (12895) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
According to you ticket no 12895 it has been senn that you send us this before 40 minutes already here is night means office time is over for today. I check your purchase code and this perfect. What type of problem you have been faced?
my friend you can not read no not activate my script see in the email that I sent you the 10 emails read carefully
Look at your email carefully because you do not have attention not see I already talked to you more than 10 times and I sent 10 e-mail to you for script activation and for you to see the error you have in the seller’s shop when you add a Slider Settings when it comes back to it again changes any of them, Basic info, Social Media Link, it is erasing the Slider Settings images see your Your Ticket ID is 12851. Thanks for contacting us. You will see the URL, cPanel details / FTP and admin credentials. We’ll try to trace the issue and let you know.
Your request (12895) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
This is automated reply from zendesk support. We maintained the support via zendesk and for each mail you created new ticket or new mail which make confusion please stay on a single mail or ticket. And even we noticed this line too on our each reply “**Please do not submit multiple tickets for the same/new query/several issue, as this does not result in a faster response time.” So please stay on a single mail and say details in your last mail please.
first activate my script is not activating the error CodeCanyon username does not match with Purchase Code! Invalid Purchase Code! I already sent my ftp in your email 11 times My domain http://buscandotudo.com.br/
Did you install the script on your server? After installing the activate part will work.
I’m going to delete everything on my ftp server and send it all over again and make it active
is not activating already paid everything again when going active not active see you because I already sent the email with my cpanel login for you
good friend if you do not solve the activation make the devolution of my money to me because I will not stay here speaking to you that is not activating here you saying that it is active
Send your Name,Email,Codecanyon user name,Purchase code and domain name on our support zone. We will take care for it.
friend I think you are not seeing the email I am asking you to do it activates it already has my email purchase code all that you are speaking to my cpanel login I already sent you by email to you at Your request (12895) by favaor looks at your email
I have sent all information in your support to https://support.activeitzone.com/
In there you write your codecanyon user name is “Fabio” and in here i see the name is “buscandotudo” . This is the cause of mismatching the username with purchase code. And we didn’t want your cPanel we want Name,Email,Codecanyon user name,Purchase code and domain name but you didn’t give the mail address. So if you mistake to insert the proper data how the system will work properly?
ok
Did you understand the issue? Do not mismatch the username then this will work finely.
What about the Digital Product? Only physical product can be sold with this?
Yes Digital goods selling isn’t available yet in this script.
When you are planning to implement it?
It seems you have a long list for your requirement so it will better to send us support ticket from here https://support.activeitzone.com/ And we request you to send us all your listing requirements on a single ticket.
I need with Instamojo Payment Gateway.
https://www.instamojo.com/developers/ https://support.instamojo.com/hc/en-us/articles/208485755-Webhook-URL https://docs.instamojo.com/docs/overview-and-setup-1Can be found here!
If can be done!
We noted these and will try to implement this on our future any update. If you will need so urently we can help you to custom the script. For more you can send us support ticket from here https://support.activeitzone.com/
