16260 comments found.
Hi, there is not an Indian payment gateway like PayUmoney, Instamojo. without payment gateway how we can use it. Can u integrate.
We know this is so important but without indian citizen it is not open to those payment gateways developer account. If you can help us, you can send us support ticket from here https://support.activeitzone.com/
Is it changeable ?
Changable means?
Payment Gateway PayU is really simple to integrate.
We can follow https://www.payumoney.com/dev-guide/apireference.html#operation/chkMerchantTxnStatusUsingPOST
In case SMS is required, I could help you to go for the Test Integration. I could provide the test merchant key and salt key.
You can send us support ticket regarding this from here https://support.activeitzone.com/
I told you, there will be many indian interested, especially the payment gateway plays really important role for buyers from India.
Yes off course we know this is so important but without indian citizen it is not open to those payment gateways developer account. If you can help us, you can send us support ticket from here https://support.activeitzone.com/
Thanks, I have sent the details with Ticket # 13372
Eod Mobarok. We are on vacation for our biggest holiday “Eid” So reply will be delayed.
software has few problems page 500 bug and i can change any images ! #13262 still i am waiting your answer !
This is Friday. According to our official office time you may know Friday and Saturday is our off-day. Though we will reach to you tomorrow. I noticed your ticket number to support staff with more importance and they will assist you soon.
respond to this support ticket (13207)
Ok
now you have answered me right thanks my friend login for you enter the cpanel and the site is in this Ticket is 13207
you can create a store and see the errors that is happening Slider Settings already I have both the seller login and admin for you in the support ticket (13207)
We wanted admin credentials on the last ticket. Please be replied on there instead of here. That will provide your solution
respond to this support ticket (13207)
We are on vacation for our biggest holiday “Eid” So reply will be delayed.
affiliate SYSTEM NEED
Yes on the future update we will implement this feature.
I want to purchase this but it would be great if you add indian payment methods like payu or ccavenue . Is it possible to add? Please reply.
Actually for these payment gateway it will need Indian citizen’s phone number verification for opening the sand box account. So if you can provide this feel free to make contact from here https://support.activeitzone.com/ We hope we can help you to meet your requirement.
I puffed a little and the whole site earned. I will help in installing and configuring a small payment
Your question isn’t clear to us.Need more clarifications
respond to this support ticket (13207)
Please continue the ticket no 13042. We replied you on this ticket.
Please continue the ticket no 13042. We replied you on this. I want to inform you in here again that “*Support has been disabled in weekend days(Friday & Saturday) and maintained by office time (according to GMT+6)”
Has API ?
Which kind of API?
I am interested in the product but I wanted to know if every vendor can generate a product feed to be able to integrate it with the Facebook showcase
We don’t understand about Facebook showcasing.can you please describe on our mail ceo.activeitzone@gmail.com
I love your CMS, but it is very green. It lacks ‘edit’ options in some options (it can only be deleted and not edited). The images of the main slider can not be associated to any category, product or internal or external link. Nor can you change positions (order manually). It also lacks an icon pack for the ‘categories’ menu (now you can only assign images). The subcategories and sub-subcategory must be able to be assigned within the menú ‘categories’ to facilitate the work. It also lacks the list view in the products.
I have added it to favorites to see if it adds all that in future updates.
Thanks for your super feedback.We admit we aren’t connected with your eCommerce business structure and may be some of the features may not be to the point with your requirements.But obviously we noted your points with full of attention and will try to implement those end features.This kind of big system has been updated by experiencing with the exact platform of end business.we are maintaining 2600+ customers with out another product multi vendor eCommerce business clients.and we build this with full off their important choice and will update this day by day.Being with us with your awesome prospects.
It was only a constructive criticism to improve the product with the intention of buying it. By the way, in the ‘product color’ option you should also be able to add images. See it on AliExpress.
Ok we will check.
Hi, there is no reply from you for my purchased account support, I just ask here because you replied before.
I have setup the new payment gateway. I want to implement the function of callback from the payment gateway site. But the url keep showing error 500 and popup for activation domain not registered for the callback url, the redirect (return) url is working perfect.
I also have added the url to csrf exception but the error still appear on my site.
please have a look. https://kitemall.my/billplz/status with POST parameter.
What was your ticket number?
Good evening, my friend, I’m asking for a sale here, because I do not have the means of payment that you need. Your Ticket ID is 13042
good friend this and 18 Your request (13144) I already made it for you I hope that this time you enter and I already sent you my login for you again now in this email that I sent you in my Password does not have space
We sent you ticket. Configuration of your payment gateways only can be done by from your side. Check the ticket reply.
Good morning, friend, can you see me through the sype now? here and 3:11 in the morning I’m waiting until now
bom eu nao quero nem um valor que voce passou para a criação da api envio, pagseguro, mercadopago, paypal, brasil
Did you check the reply from support?
friend as I told you I already sent several emails you spoke my password I have already said that there is no problem I already answered and I already asked about the price of the api
and I’m here waiting for you so far because here and night for you to solve my problem is so far nothing
I need you to resolve it at once and I pass the price of the api so that I can make our communication more difficult.
see your Ticket ID is 13042 Ticket ID is 13144
We didn’t get any reply after our answer on ticket. Reply on there please.
friend sends the email again because it does not receive anything here see the last tick I sent you and reply bilhete é 13144
We replied this on today befor 8 hours ago didn’t get this?
Hello Contato,
Your Ticket ID is 13144 . Thanks for contacting with us.
Which text are not translated? Inserted language will not be translated. Cause from inserting option you can easily insert your language which is more proper than google translator. If you also need to translate those inserted items then it will under custom service. How we pass you the values of your Paypal, secure payment, paid market and post office (Brazil). Do you use our paypal ID for your business? The ID is yours and payment gateway’s information means the client ID and client ID, Client secret will be collected from your paypal account. Did you check out knowledge base properly from here
https://activeitzone.com/product/active-ecommerce-cms/knowledge-base/how-to-desc/139
In our item Brazilian postoffice payment gateway isn’t included if you will need then it will need to customize the source code from source code with additional payment. According to envato support policy Customization isn’t under item support. You can check the support policy from here
https://codecanyon.net/item_support/what_is_item_support/23471405?url_name=active-ecommerce-cms
Let us know if you need our more assistance.
Thanks
Active IT Support Zone
N.B.
*One of our team (not a robot) will assess your ticket shortly and assign it to the right team so they can assist you as soon as possible.
Please do not submit multiple tickets for the same/new query/several issue, as this does not result in a faster response time.
*Support has been disabled in weekend days(Friday & Saturday) and maintained by office time (according to GMT+6)
Yes friend I know that I have to pay for the api postage, pagseguro, marcapago, paypal brazil I want to know the value for me to pay and where I paid it understood my friend
Please reply on our support zone.
friend I know it has the fields for the translation more I already translate but I do not translate so a system error enters the skype I call because we are difficult to understand when I bought this speaking mult language is not what you are selling here now pass the value of the api by my email please
you’re not translating the word BE A SELLER this is one of them that does not translate off others I sent you a list
I already sent you my login so you can see the errors.
respond to this support ticket (13207)
Please continue the ticket no 13042. We replied you on this. I want to inform you in here again that “*Support has been disabled in weekend days(Friday & Saturday) and maintained by office time (according to GMT+6)”
how to create link to slider ?? —how to translate products or category u tell us it multilanguage ? – when u add RTL for admin panel ?—please tell me step by step how to change font type ?? – how to import / export setting specially translation ?? – didnt tell me open ticket u didnt replay for me 
https://activeitzone.com/product/active-ecommerce-cms/knowledge-base/structure-list Hope you will get your all answers
did support translate product
Inserting word can be inserted any language as you want. So for product detail you can insert any language it will not need to translate.
Prepurchase question, can you add indonesian paymentgateway? And indonesia language option?
You can add any language from admin panel easily. For payment gateway it will need to custom the source code.
Nice info. And where i can get info about custom the source code and how much i need to pay for that?
For custom work discussion please send us support ticket from here https://support.activeitzone.com/
Hello, can we import product whit .csv or something?
This feature is currently unavailable but we will implement bulk upload and download on our update.
Good morning, friend, could you please enter your skype here now and what is the working hours there of your store here in Brazil and 10:15 in the morning my skype there I can show everything to you
Or you could set a time for me to talk to you.
Here is now 10:20PM at night. So now this is not possible to talk to you. Our time zone is GMT +06 office time from 10.00 – 6.00. What is your ticket no?
Your Ticket ID is 13042 . Thanks for contacting with us. So we can talk at 9:00 a.m.
my friend I already open 17 ticket support the last was this here Ticket is 13042
In this ticket we checked that your issued problem has been solved.
Hi, Im very interested to purchase this product, but I found that when creating the product, there is no stock (quantity ) to fill in.
I know I can fill the quantity when adding the variation of product, but if the product have no variation at all? How?
One more thing, there is also no weight for the product, this will be easier to make the product shipping price base on weight. can you add it later? thanks.
how about my first question about stock?
Yes maximum product must have attributes as like sizes or weights or colors.If you have no variation on price then you have option to fixed the price.it’s maximum user need of our item.if u need any modifications we can help to customize too.
I’m following this work from the release day – is a nice work – but without app in 2019, don’t make sense to buy any script -I we are ready to pay for android/ios APP extra. so please if you have this in your pipeline, be please fast.
Yes we are available for mobile app development.You can send us support ticket from here https://support.activeitzone.com/
