3011 comments found.
Hello! when i opened the book into mobile view (safari browser) and make zoom into book i face this error message – a problem repeatedly occurred
How to fix this please.
Update ** the issue happened when Enabled (Right to left mode)
Hi
try setting smaller value for option
Mobile -> Page texture size
default is 2048, try with 1024 or value between 1024 and 2048.
Also, I could not reproduce the issue on iPhone simulator or iPad Air. Everything works fine here.
Cheers
The update that shows book title on hover for shelves is released ?
Hi, I sent you an email. Update with book info on hover will be released soon.
Cheers
hello, to update to the newest version on wordpress, if i deactivate and delete the plugin to reinstall the newest version my flip books will be deleted ?
No, flipbooks will remain saved.
What is the version and changelog as of May 17, 2019
Hi, change log is in the download package. Last couple of updates are minor bug fixes.
The example page for the PDF text search is missing.
Gives a 404 error
http://creativeinteractivemedia.com/real3d/pdf-text-search/Thanks, fixed.
Installed and cannot get to work. Contacted author for support and received no response.
Hi, sorry for delay, I just sent you an email.
Cheers
Thanks. Just found your previous email in SPAM. My mistake. I will try the solution you proposed.
Greetings, I install your pluging and doesnt work. I send you a support message.
Thanks for your help
Please 4 days without answer. Thanks for your help
Sorry for delay, I sent you an email. The issue is CORS (loading PDF from another domain), here is the solution in FAQ https://codecanyon.net/item/real3d-flipbook-wordpress-plugin/6942587/faqs/29742
Cheers
I haven´t recieved your email. Could you please confirm us which is your email?
And about your solution. I haven´t used CORS. I ´m uploading the PDF in our same server. We must use other server? Thanks
You sent me the link and it redirects to login page. Please send login credentials and I will check.
Ok, I send the email with credentials. Thanks
Greetings, we continue waiting pls. We reported this problem 7 days ago and I haven´t published our magazine. we have a late schedule
Sorry for delay, I will get bact to you asap
Hi, email sent.
Excellent support, would recommend. They only ever didn’t reply once but I did give them kind of a hard ask. My only peeves? 1) All the typos in the UI, and 2) the changelog items at the bottom of the product’s page here not being dated. Otherwise, A+
Hi there, this is going to be my pre-purchase question. I have seen this http://creativeinteractivemedia.com/real3d/page_2-3-5/ and it has everything what my client needs. I just have 1 question and it would be great if you could answer this as early as possible.
1. The PDF doc in the demo has a page like an index an having inner links that opens a chapter from the PDF it-self. My client needs to add external links that suppose to be opened in a new tab, is it possible with this plugin / version?
Hi,
yes, external PDF links are supported also, and can be opened in a new tab.
Cheers
With only one page in flipbook, on mobile the page keeps crashing! In version 3.8.3 and also 3.8.5. Multiple pages works fine.
Mobile settings: webgl and single page view enabled.
Whenever I double tap on mobile, or tap the next navigation arrow it also crashes and a lot of times it already crashes on page load.
I also can’t see the option to hide navigation arrows when there’s only one page used..
Please help me out.
Hi, just updated the plugin to 3.8.7. Please check and if you still have the issue please send the link so I can test. You can email me at my profile page.
Cheers
Hi i have an issue in this plugin . The pdf is not loading in safari browser while using lightbox mode. please reply me as soon as possible
Hi, just updated the plugin to 3.8.7. Please check and if you still have the issue please send the link so I can test. You can email me at my profile page.
Cheers
Good afternoon,
Great job on the plug in. Best one I’ve seen thus far. And I have spent HOURS looking for the best.
I sent you an email about three issues I’m currently encountering. The first one is that the social media icons on the footer disappears where Flipbook is located. Upon reading some comments, I noticed that it is because you are using Font Awesome 5. Switching from Font Awesome to Material does not help. And I cannot figure out where to update the site to Font Awesome 5. Would that be a theme update or an Elementor update? Or is that through FTP? Is there a way you can add what Font Awesome version we can use?
Secondly, the same pages on mobile never load no matter what settings I change or what browser I use. And the PDF I am using is properly saved and optimized, so I know large file size and loading time is not an issue.
Thirdly, on mobile, when flipping through pages, or waiting for the pages to load (see issue two), the website will suddenly reload with an error message at the top reading “This webpage was reloaded because a problem occurred.” This constantly happens. Whether it is because of flipping through pages, waiting for pages to load or even zooming in to look at parts of the PDF.
Fourth, Full screen mode is a blank. That to me is ok since I want to use normal (boxed). But just thought you should know that whenever I select that, nothing loads.
Fifth, when I look at the console to resolve some issues, I get a ton of error messages. Those errors are included in the email I sent.
Sorry for the long comment. Again, great plug in. I am impressed with how great it is. I just hope you can help with these issues.
Thank you and have a great day~!
Hi, just updated the plugin to 3.8.7. It includes new option to disable Font Awesome 5 in Settings -> UI,, fixes importing from JSON, and PDF to JPG Flipbook feature.
Cheers
Hi,
Upon the loading of the page with the plug-in, the PDF book appears very small (150px by 260px) but once I just adjust the browser size(either adjust it by dragging or clicking on full screen mode, it becomes full screen mode
Could you tell me how to fix this issue? I want it to be in the full screen mode right upon the page load
Hi, please send the link so I can check, you can email me at my profile page.
Cheers
Hi:
I have message you multiple times. I have email you and nothing.
Again, the preloader still loads on the top of the page eventhough the flipbook is located down in the middle of the page. How can this be resolved??
Hi, I only have one email from user martin16a, not sure what happened. Sorry for not responding earlier. Do you have the latest version? The issue with preloader should be fixed. I just checked the link you sent before and I don’t see preloader on top of the page, it is over the flipbook where it should be.
Cheers
I have no clue either. I tried again. I also sent you the link. I have the latest version
Plugin is updated to 3.8.5 with a fix for preloader bug. Thanks for the help.
Cheers
IVE JUST INSTALLED THIS AND IT HAS A HIDDEN LINK AND TAKING ME TO SITES WHEN YOU CLICK THE NEXT PAGE BUTTON
There is no hidden links. Maybe your PDF has links on pages. Please send the link to your flipbook and I will check.
Something else is creating that link as overlay on top of entire page. Try disabling other plugins to see where is the problem. Also, use the latest version of the plugin from Codecanyon
Hi! I really like your flip book, but I would like to get some understanding on how the backend looks and functions. Do you have any screenshots or so about that? What kind of fonts/icons do you have? Do you have spreads view, of selected page spreads (multi pages)? Thanks!
Hi, i can’t do any modiffications to the flipbooks neither create a new one. When i try to do it and press the update button it shows an error message ”Error: Forbidden”.What can i do?
Please see this
https://codecanyon.net/item/real3d-flipbook-wordpress-plugin/6942587/faqs/30942Cheers
Hi! Is it possible with protect content on certain pages? So that you show some pages, and some not (depending on logged in /user role etc)? Thanks!
Easiest way would be to have two separate pages, on each you have different flipbook.
I was thinking that as you can go to every page, it would be quite easy to block individual page too? I would love the feature. Sure, I can put the whole book in a protected area, but sometimes you want to give a little sneak, with the feeling of the whole magazine/book. It would be awesome if you could protect pages or parts of pages somehow. At least pages
Thanks!
Hi! In the other flip book plugin I look at it seems that book shelves is included. Is that an addon you need to have extra in your plugin? Are there any extra special features with it? Thanks!
Book shelf Addon enables you to create shelves like in the demo, also shelf images are included.
Hi! I think it’s to little shadows in the mittle of the magazine. Do you have styles for this so that one can choose something different? Thanks!
Shadow can be customized or removed.
Can one view different examples of such shadows? For the middle of the magazine/book? Thanks!
Hi! I would like shadows like this: https://preview.codecanyon.net/item/responsive-flipbook-plugin/full_screen_preview/2372863?_ga=2.44296932.1327757886.1557089310-418176447.1518029700&_gac=1.224779624.1554746803.Cj0KCQjw4qvlBRDiARIsAHme6ovHCKIyAayjSgnICp3fPaQMW-w-XDr3vjepWeRNW7pzHq8RNdLX3owaAponEALw_wcB
Is that possible with your plugin? I like your page turning, but I like their shadows much more. Yours look flat and less natural in comparison. I looked through several of your demos, but I didn’t saw any demo that looked more natural like this. If it is possible, can you show me results/settings etc, so that I can see what can be done? Thanks!
And I mean the shadows in the middle of the magazine. Thanks!
Yes it is possible to customize the inner shadow size, and color for left shadow and right shadow, here is one example http://creativeinteractivemedia.com/real3d/pdf_youtube_webgl/#page2
Hi! Thank you, that was helpful to see. Can you set a little shadow in the other direction too, editable by itself? This looks much better. Thanks!
Yes you can adjust shadow on both sides.
Awesome, thanks!