creativeinteractivemedia

creativeinteractivemedia supports this item

Supported

This author's response time can be up to 5 business days.

Popular questions for this item

Updating to latest version

1. Redownload the plugin from your downloads page 2. Uninstall the current version 3. Install the new version

Plugin installation failed

You uploaded the zip that is not valid WordPress plugin. You need to upload real3dflipbook.zip.

Can I load a PDF/images from another server (cross domain request)?

By default PDF and images needs to be on the same server. To use resources from another domain you need to add Access-Control-Allow-Origin header to server response, for example to allow http://foo.example to load the resources you need to add header

Access-Control-Allow-Origin: http://foo.example

Flipbook is not working

Please check your browser console for errors. In most cases the problem is that flipbook has no PDF/images specified, or is trying to load PDF/images from another domain. There might also be other javascript errors on the page, coming from another plugin. Try to disable other plugins to see if another plugin is causing the problem.

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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