4422 comments found.
I change a new sever and instal mailwizz but after update in https://www.mailwizz.com/update-license, it still same error: ””This license is registered for another ip address, please go to https://www.mailwizz.com/update-license and update it!”. Please help me to fix it
Hello,
Please open a support ticket and we will reset your license for you.
Thanks.
Hi there. Great Software. I have a few questions though:
1. Do you offer A/B (Split) Testing? 2. Most of my Subscribers get added via this app on my phone or via Tablet: https://itunes.apple.com/us/app/atom-subscriber-sign-up-app/id931920827?mt=8 Do you have an idea on how to solve this with mailwizz? I mean a way to add people in a good looking way via apps? 3. What 3rd party integrations are out there for mailwizz? For example things like thriveleads and others 4. would it be possible to synch user-data with another php-script that I receive monthly payments with? 5. What are your plans for the future?Hello,
Thank you for your interest in our app, from your queries it seems for your use case you’ll have to be using the API extensively.
1. We don’t have A/B testing yet. We have plans for it in a distant future, but no rush for it.
2. MailWizz has an API which can be used to send subscribers to it from anywhere. It’s just a matter of implementation.
3. We generally don’t keep a tab on any app that did integrations with MailWizz. As mentioned earlier, MailWizz has a very powerful api which allows lots of actions from any other platform.
4. Sure that’s possible.
5. These days we’re looking at fixing bugs and making sure the app is stable and that sending is fast. That’s our main purpose for now. We do add new features, but we’re very selective.
Let me know if you have further questions.
Thanks.
I do not want to buy support ticket i just want my license key works in https://www.mailwizz.com/update-license/ i add License code * and my New ip host address and i Update License But the problem has not been solved pls fix this problem I do not want to buy support ticket Because I know how to use it just i change the host if any time i change the hoset i need to buy support ticket spend 49 $ just for rest my license key
You can ask for a license reset via support tickets, it’s free, we’re not absurd 
ok thanks
i purchased the product and i installet in new host when i enter my license info ….This license is registered for another ip address, and i license update info in https://www.mailwizz.com/update-license But the problem has not been solved He still shows me This license….. is registered for another ip address,
Hello,
Update it from https://www.mailwizz.com/update-license/
If you still have issues afterwards, open a support ticket with your license key and we will reset it for you.
Thank you.
I do not want to buy support ticket i just want my license key works in https://www.mailwizz.com/update-license/ i add License code * and my New ip host address and i Update License But the problem has not been solved pls fix this problem I do not want to buy support ticket Because I know how to use it just i change the host if any time i change the hoset i need to buy support ticket spend 49 $ just for rest my license key
What kind of server configuration does your script need? What extension or plugins does it need on centos server? What should have done to prevent emails sent by this script not to get in the spam folder?
Hello,
Server size depends entirely on your list sizes and sending habits. We always advise to start with a small vs, like 2 – 4 GB of RAM, 2- 4 CPU cores and SSD storage and increase as needed.
The OS has to have PHP / MYSQL and Nginx or Apache. We advise using PHP >= 7.0.
As for the spam, if you don’t want to fight with these issues, use one of the available integrations mailwizz has with amazon, mailgun, sendgrid, etc.
Let me know if you have further questions.
Thank you.
Please add 2checkout payment gateway. 2checkout accepts enormous varieties of payment methods from +200 countries
We do have such integration, check it out: https://store.onetwist.com/index.php?term=2checkout&product%5B%5D=mailwizz
Pre purchase questions.
1. Is is possible for user to add their own email adress as sender? But use my email service?
2. Possible to limit customer emails send/day month?
3. If I want use my own VPS and not 3rd party service, is that easy to connect it to the script?
Thanks
Hello,
1. Yes, that’s entirely possible
2. Yes, that’s possible.
3. Yes, it it.
We also have videos at https://www.youtube.com/c/mailwizz which might give you some more hints.
Let me know if you have further questions.
Thank you.
ok sounds good. 1 more question.
Which mail server, 3rd party do you suggest to be the best one? 1. Works best with Mailwizz 2. Best price 3. Most sending email capacity 4. Spam filter
Hello,
We personally use MailGun a lot, but really, Mailgun, Sendgrid, SparkPost, Amazon SES, Pepipost, they all are good providers.
Thank you.
I insert the purchase code correctly but your script give an error: License not found, maybe you should contact Envato Support about this issue!
Hello,
Please open a support ticket at https://forum.mailwizz.com/ if you need support. Make sure your support pack is active.
Thank you.
it’s not support, this is the first time for me to install the script after purchasing from a long time. so I apologize for inactive support pack. just guide me why the purchase code is not correct although I download the txt file from here..
Awaiting your reply …....
Hello,
Please open a support ticket and we will assist as soon as possible.
Thank you.
your ticket system has capacha that not work, so I couldn’t be able to login
Hello,
We don’t have such issues, we’re using google’s recaptcha and we have customers register daily, i advice you to try again, maybe with another browser, or clear your browser caches before you try.
Thanks.
I did, and your support system give me an error: This license is already in use! so, I couldn’t be able to even signup with a new account.
Of course you cannot signup since you already have an account registered under your email address ( sa*08@gmail.com ). So just ask for a password recovery and login
How About Sms integration with multiple gateways, any plan? clickatell?
Hello,
We might support such feature in the future sometimes, but no plan for the near future, so if you need it now, just use a sms platform from here from CC.
Thank you.
Hello, thanks for answering. I have seen other options, but it is uncomfortable to have two different platforms (One for email and another for sms)
It would be great if MailWizz integrated an SMS function, many of us would love it.
Hopefully, in the near future.
Is it possible to have the 24 hour system in MailWizz? Now I have AM and PM.
Also I would like to see the date format at: DD/MM/YY
Hello,
The format of date, time, currency, etc depends on the language locale you are using and cannot be changed for now.
Thank you.
Hi twisted1919, my member created 1 campaign and there is a problem with GIVEUP error. Error Message: Daily limit exceeded. Please validate your domain to have this limit removed. ” . He paused the campaign to switch to another sending server and continued but it did not work. He continues to duplicate that campaign to reset the campaign. However, the new campaign is always at Process 0%. Please help me solve this problem
Hello,
Please open a support ticket at https://forum.mailwizz.com/ and we will address it as soon as possible.
Thank you.
Hello mate, please I replied my support ticket. I need guidance please
All done 
Hi, I understand that individual accounts are possible, can I ask if different accounts can have different sending limits?
also, can you tell me if I can import templates to use from some of the themeforest items in this category: https://themeforest.net/category/marketing/email-templates ?
Thanks
Hello,
The answer is Yes for both questions
Thank you.
Thanks!!
Hello mate, I and my web developer had a complicated issue on my VendPro website. New user are not a leader to receive confirmation email. Please just need help.
Mailwizz website I mean
Hello,
Please open a support ticket at https://forum.mailwizz.com/ and we will assist as soon as possible, note that our support queue is pretty high right now.
Thank you.
Excellent product guys. I feel powered after installing it.
I have a quick question:
I am using SendGrid API and there is an option to validate sending domain, similarly option is also available in MailWizz. Which one is preferred way to ensure inbox delivery? MailWizz or SendGrid way?
Hello,
Use the one in SendGrid. The one in mailwizz is exclusively for smtp servers that don’t have their own dkim signature and then mailwizz could help by using sending domains and signing the emails with dkim.
Please make sure you also go through the videos at https://www.youtube.com/c/mailwizz
If you have further questions, please open a support ticket at https://forum.mailwizz.com/
Thank you.
Great. Thanks a lot. Definitely 5 stars for the product 
Thank you
Hello, one prepurchase question. I’m doing marketing for a company. They have a limitation of sending 50 emails at a time. It’s impossible for me to ask cpanel acess from them. Can I install Mailwizz in my personal vps and use the email id of the company(which is hosted somewhere else) for marketing campaigns? Will it go to spam folder??
Hello,
Yes you can use the company email, you just add that email in the app as a smtp server and emails will go out from it. So you will need to enter your company smtp server hostname / email and password for that email id.
As far as going to spam/inbox, it depends on your smtp server reputation entirely.
Let me know if you have other questions.
Thank you.
Thank you for the quick response. I only want to send campaigns to 500 recipients. Can I do that with a shared hosting?
You can set limits to stay in your hosting bounds, so as far as i can tell, there should be no issue, 500 is a small number which can go out in a few hours in shared hosting, you can put a limit of 100 emails per hour in the delivery server settings for example.
However, keep in mind we advise you to avoid shared hosting because they really have lots of issues generally and they tend to disable lots of php functions.
Thank you.
Is there anyway if i paid extra you could help me setup mail wiz on my server?
Hello,
We are launching a paid service for installing various apps from CodeCanyon in their own VPS’es, mailwizz included, it should be ready in a few days and we’d be ready to take customers. You can contact us via our profile here in case you’re interested and we should contact you when the service is done.
Thank you.
Hello, It will be final payment? Or I will pay to other parties like mandril, mailchimp, mailjet and other for their services?
Or it will do mailchimp and other’s platforms work itself? and will it be unlimited sending mails or limited per day, month?.. I hope you understand my concepts.
(Overall it will be standalone software or I should integrate with other services provider?)
Hello,
If you have your own smtp server to deliver the emails, then you don’t need a 3rd-party provider like mailgun/mailjet/etc, otherwise, you need that.
Thank you.
This is the reason of what I’m looking for. Then what is the purpose of this app? and If I will have to be my own smtp server, how i can get that? I don’t like 3rd party smpt servers, I wish to have my own. can you please help? how I can get that..? thank you
Hello,
What is the purpose of this app? Well…. okay… in simple terms for everyone to understand, this app takes your email, goes to your smtp server and gives it the email. Your smtp server then sends the email to the right location. That’s it in simple terms. On top of that, this app also has like a million other features to help you grow your email lists, manage email lists, subscribers, campaigns, server stats and so on. It’s basically all you need to do email marketing effectively.
Getting your own smtp server—If you have cpanel / plesk then those will add a smtp server for you so you just get to use it. You can also follow online tutorials to install your own smtp server on a vps. If all these seems too much, you can then use a 3rd-party because it makes things simpler for you.
Hope it helps.
Thank you.
Thanks for your describing and clearing my concepts. more I’ll learn from any vps hosting providers, and One thing other If I’ll buy some packages from vps hosting providers, will I be able to configure that to this app easily? or I’ll hire a developer as well?
We also have a youtube channel with videos that can help you understand things, check out: https://www.youtube.com/c/mailwizz
If you buy a VPS hosting package (make sure you get one with cpanel included, i.e: https://store.onetwist.com/index.php?term=InMotionHosting%20-%20VPS%20Hosting&product%5B%5D=hosting ), sure, you will be able to install the app very easy, check out the install video from above link
That hosting panel will have all you need, you just have to add your domain name (i think they give you one for free when you signup) and then install mailwizz.
Let me know if any other questions
Thanks.
Thanks for your kind response and I should return once I’ll get assure about it..
No problem at all, take your time
hi, what payment method do you recomand for romania, (from the plugin for mail wizz)? thank you
Hello,
Paypal should do it jut fine, and it comes free with mailwizz.
Thanks.
Please help! I can not sign up for support because it keep saying my license is being use? I still have two month left in support and I need help ASAP, because our Mailwizz server said new version is available but the update button is disable. Also why is our email templates keep deleting itself once a while?
Hello,
If it says your license is in use it means it is
Contact us at https://forum.mailwizz.com/misc/contact with your license info and we can check it
Thank you.
