Pre purchase question, before I purchase this do you have a step by step guide on installing it on shared hosting?
You can find install instructions at https://kb.mailwizz.com/articles/install-steps/
You just upload the files, access the installer and follow the steps.
I don’t advise running it on shared hosting, while it will work, don’t expect performance.
Thanks, I’m on wordpress and I’ve just read the step by step but how do you even point the browser to the install directory?
That’s simple, if you upload mailwizz in a subfolder, the installer is available at https://www.yourdomain.com/subfolder/install
Basically you just append /install to the url where mailwizz will be accessible.
Makes sense ?
so it’ll be http://www.mydomain.com/mailer/latest/install/?
Yeah, if you upload the latest folder, but you don’t want that, you will want to upload the contents of the latest folder in the mailer folder directly, and then access http://www.mydomain.com/mailer/install/
Does this use a known framework? Is is possible to bypass the login so it can be used with an existing app that has its own authentication? Also, do all the service intergrations like Mandrill, Sparkpost come with this package or do they need to be purchased separately?
We use Yii Framework, version 1.1.x. If you are a PHP developer you should be able to come up with a bridge between mailwizz and other app.
All our delivery server integrations (sparkpost, mailgun, amazon, etc) are part of the app core, you don’t have to pay for them.
Ok, is there enough documentation in terms of the API?
Even better, we have clear examples:
I am not able to change my Licence IP binding. I want to re-install mailwizz to a new domain but not able to that.
After updating the IP on https://www.mailwizz.com/update-license/ also I am getting this error on new installation “This license is registered for another ip address, please go to https://www.mailwizz.com/update-license and update it!”
Please open a support ticket at https://forum.mailwizz.com/ and we will assist Monday when we get to work.
This license is registered for another ip address, please go to https://www.mailwizz.com/update-license and update it! ?? i am using same domain same server what doese it mean ?
solved thank you, i ve been using some failover ip adress in ovh but the requests r sent to u using the main server ip, (it was not like this before) in 1.4 v
Things changed a bit, but as you have seen, we also gave the tools to go through the change
if anything else, please open a support ticket.
is it possible to resend a confirmation for the list?
and how can we do it?
is there any tag we can use to ask for confirmation?
this is due to GDPR need
i want to make it asap
Simply send the campaign to your contacts asking them for consent.
Add a consent checkbox to your lists and have them check that if they want to stay in your list by going to their profile url from the campaign.
so to make it more clear. add the tag [UPDATE_PROFILE_URL] ??? this one?
isnt any other way so if they click on the button to automatically opt in to another list? so not to make them update profile…just say yes and finosh..one click accepting?
There is no such thing as a one-click accept in GDPR. They must consent willingly by checking a checkbox where you explain them how you will use their data. The consent text the user has agreed to, has to be saved in database too.
If you need further questions, please open a support ticket just like any other of our customers.
ok let me ask again…ok i understood….i will make upadate user profile…ok…but HOW do i know who accepted and who not?!!!
This has been discussed largely on our forums, i invite you to go and check it out
ok please send me a link…how will you invite me?
there are so many threads!! please guide me where to look! or a category or a link or something
The forum has a search functionality, use that to search. If you still can’t find the answer to your questions, still using the forum, open a support ticket and we will try to answer as soon as possible.
Hi, Pre purchase question. I want to use my server php to send mails. how easy and possible is that? because i cant find any setting in the backend to use php instead of smtp
The server type is there, take a look: https://www.dropbox.com/s/9mvgt31wvl9cd8i/Screenshot%202018-05-24%2009.34.04.png?dl=0
Call to undefined function Symfony\Polyfill\Mbstring\iconv_strlen()
Please make sure all your php version has the mbstring (Multibyte support) extension enabled.
Maybe try a newer version of PHP.
If you have further issues, please open a support ticket.
Can i send 1lakh email per day? If yes “What i need to do”
Get a VPS, put mailwizz there and you should be fine. Make sure you have at least 4GB of ram on that VPS for things to work smooth for a long period of time.
How to put a logo on top menu instead of text. same with on login page and Front Page of landing page
We offer support through our support forums at https://forum.mailwizz.com/ so please open a support ticket there.
Please note we don’t work weekends and we don’t do customisations.
Hello, is there a way to ALLOW import duplicates emails with different Names to the same List? We need to send different notifications to the same email when a Company use the same email adress for different business .
This is not possible, it makes no sense in such application.
License not found, maybe you should contact Envato Support about this issue?
You really should have a support email… A forum is not really support..
The forum has a support section where people can open support tickets, this is why we send people there
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