Hi,
yes. I’ve included this feature in the 41.0 version that I’ve just released! I hope you enjoy!

Thank you—I have updated to version 41.0 but I am unable to find where I can add the feedback text to emails. Could you point me in the right direction? Thank you!!

Just enable the option Show image previews and file names list on Email products table you find in the Options menu. It now will report the file preview and the feedback text: https://www.dropbox.com/s/28ki7g1g5wxmadi/wcuf_feedback_email.png?dl=0

To get support just report here a detailed description of the issue you are experiecing. I’ll try to assist you in the fastest time I can.

Hi,
I’m sorry but unfortunately I do not offer any customization service

Hi,

1. Yes it possible. Just enable the option to enable the multiple files upload (General tab) and the option to dispay the upload field in teh Thank you page (Visibility tab).
2. For now once the files are uploaded, the plugin will show only a list of them reporting the name. Do you have any visual that shows exactly what you have in mind? I can see if I can extend the plugin to include this feature.

Make sure you are running the latest 40.7 version. You can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ).

Hi Vanquish, I am using the demo website to trial. I have tried enabling the multiple files, but when it starts uploading one file, the other ‘add files’ boxes disappear until the first is uploaded. I would want to be able to start uploading each file, one after another without having to wait for the upload to finish before selecting the next file (or the customer will spend all their time waiting, rather than just selecting all files and being able to do something else as they upload. Also, I’m still not sure if WCUF will show the dimensions selected in the UNI CPO plugin…here’s a dropbox link to a picture of my current uploads plugin, where I want the dimensions to show next to the upload box. https://www.dropbox.com/sh/bz7xk5mdzvxotjc/AAAzQ8lC7kARr0tnNnHyMbzEa?dl=0 John

No unfortuantely the dimension computed by that plugin won’t be showed inside the WCUF plugin.

For what concerns the multiple upload option, when the file selection browser popups just select mutliple files holding the SHIFT key and click in the files you whant to upload. Once done, click the ok button. In this way the selected file will be multiple uploaded.

Hi Maxime ,
have you completed the activation through the purchase code verification?

Once you activate the plugin for the first time you should see a notice on the top of the admin pages asking you to complete the activation through verifing the purchase code. Complete that step and you will be able to use the plugin!

Oh, worked fine.

Thank you. Have a nice day

Glad to hear that!

At last but not least…If you enjoyed my support and/or my plugin please consider leaving the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

Have a great day!

Hi,
unfortunately that option is global and cannot be setted for specific product.

However, yes you can hide the seletor use the following css:

.wcuf_quantity_per_file_input, .wcuf_quantity_per_file_label
{
display: none;
}

You can define in your theme css or use this plugin of mine: Custom JavaScript & CSS in Pages! . It allows you to define custom CSS rules for specific pages (like specific product pages)!

Hi,
It seems that in the production site you have a 3rd party plugin that is raising a javscript error/interference preventing the WCUF plugin to properly define its libraries.

Could you try updating the plugin to the latest 40.5 verison? You can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ).

Try eventually to disable all the 3rd party plugins to see if you still experience the issue. If not, enable one by one until you find the one interfering.

Hi,
it seems that a 3rd party plugin is interfering by dening the WCUF to start the upload proces after the file has been selected. Could you try to disable your 3rd party plugins to see if you still experience the issue?

If yuo still experience, If you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. link to the product page where I can experience the issue

I’ll perform some further tests to see if it possible to have more clues.

I’m sorry but unfortunately it is not possible.

Ciao Gregorio,
purtroppo senza ulteriori elementi è difficile capire la cause dell’eventuale issue. Cosa intendi che non si aggancia al prodotto? Sono riuscito ad eseguire correttamente l’upload, ma poi non ho ben capito come verificare l’issue che riporti.

Potresti eventualmente provare ad abilitare l’opzione “Products addable multiple times to cart” per quel prodotto e verificare se l’issue persiste?

Il problema è che quando clicco su “aggiungi il carrello”, il file non compare nella pagina carrello, né checkout, né nell’ordine

Hai abilitato l’opzione per visualizzare le summary box o l’opzione per visualizzare le icone dei file caricati dentro la tabella prodotti: https://www.dropbox.com/s/3mato50xojcj4rz/wcuf_options.jpg?dl=0

In caso affermativo, se mi invii via messaggio privato (clicca sul mio nome quindi usa il box in basso a destra):

1. il tuo indirizzo email
2. accesso admin all’area wp-admin
3. accesso FTP

Posso provare ulteriori test per cercare di capire quale possa essere la causa dell’issue. Grazie.

Hi,
without any further clue it is quite hard to determine the cause. Have you properly activated the plugin by verifing the purchase code?

If you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I’ll try performing some further tests to see if it possible to have more clues about the cause of the issue. Thank you.

Hi,
well if you don’t want to display the upload field under the product photo… then select another positioning option

If you want to display under that position but it is not rendering, it most likely due to the fact that the them is not properly firing the woocommerce_product_thumbnails action while rendering the page. This however is a theme issue

that’s the act in that case elsewhere;) thank you.

Please do not send same message in different channels. I’ve already received this message in the private thread we are having in via email. If I haven’t answered means that I’m still processing other support requests.
Please refer to the email thread.

Hi,
yes the issue is related to the fact that your server is not properly storing the uploaded files into that folder without raising any error to the plugin.
The plugin then stores the file metadata but is not able to serve the files or to create the zip with those files. It could be due to zero space left or because for some reasons is not able to create the <order_id> folder. It sounds strange that it suddenly happened without any alteration. Try eventually disabling all the other 3rd party plugins and check the folder permissions.

You should investigate your server error log to have more clues about the issue an make the server maintainer to fix it. Eventually considering using the DropBox service to store files.

Please do not oper different thread refearing to the same issue.

The login you provided are not working. Please send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access

I’ll perform some further tests.

you received my email?

Thank you, got it. I’ll perform some tests and let you know directly via email!

Hi,
which error are you getting?

To manually update the plugin just deactivate and delete the old plugin version. Once done just install the new version. Don’t worry you won’t lose any settings.
To receive it as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide that explains how to configure: https://envato.com/market-plugin/ ).

Ok

Test envs usually are installed in subdomains of the same server in order to test the exact hardware and configuration that will be lately used in the final production site.
In case different servers are used for testing purpose, they are usually pointed by different subdomain addresses via DNS A records.

No one is using different domains for different servers setup. The fact that you are using this particular way of testing is doesn’t mean that you can violate the licese terms. The fact that other plugins allows you to use their product without verifying the usage doesn’t mean that you are granted violate the envato license terms. Due to massive illegal distribution of the plugin,in order to not close the project, end product usage verification has been introduced.

The plugin activation system allows you to use unlimited subdomains and subfolders for two different domains. The license allows you to activate the software only for a webdomain (end product). You cannot unregister to use in another webdomain (end product), this would mean that you have used the plugin in more that one end product. The plugin already allows you to register two domains (but the second is just for testing purpose).
If you are willing to test in more than a server, use the DNS redirection as usually it is done in this cases.

Feel free to ask the refund, it won’t be granted for violating the license term.

Please issue the refund for me. The plugin does not work for me in this way. Thanks

Refund is not granted for license agreement violation.

Hi,
Make sure of the followings:

1. once you updated you completed the activation by verifing the purchase code associated to the plugin
2. that you have not enabled any visibility restriction while configuring the field (by payment gateway, user role, order status, ..)
3. that in the Options menu you have not enabled any option under the Disable upload field standard managment section
5. that no 3rd party plugins is interfering. In case disable all of them to see if you still experience the issue

If you still experience the issue after checking the previous points, If you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a detailed step by step guide on how to experience the issue

I can try performing some furhter tests to see if it possible to have more clues.

Something else came to my mind: D and if I commissioned you such a modification – the one with a summary of the number of photos per product? Because I would like to pay for it? It would be perfect for me. I could buy another license or other billing method right away so that the money goes to you.

Would you take it?

Unfortuantely I do not offer any customization service

however thank you for the suggestion I’ll see if this option will be implementable for a future release

Thank you again and best regards

Hi,
thank you for your appreciation

the plugin just adds its elements (upload areas in the product, cart, checkout and/or order details pages), it won’t alter any other theme element. Furthermore it inherits the theme style for its elements (like the buttons), so you should have no problems