196 comments found.
Hello
is the plugin compatible with WC 3.4.x?
Yes, it is compatible with WC 3.4.x,
Regards, MakeWebBetter
Thank you
You’re Welcome.
We are always here to help you.
Regards, MakeWebBetter
Hi! Great plugin. I have some non-standard task.. I need that one of attributes was on the top ot the product, but other attributes was on their standart place. For example pls look screen: https://prnt.sc/l3oaz6
Is it possible to do with your addon? I don’t mean without programming, but with a little code customize it is possible?
Thanks!
Thanks for showing interest in our product.
We would like to inform you that we can do this via. customisation.
So, we suggest you please connect with over our support so that we can assist you in the better way. Here is the ticket URL: https://makewebbetter.freshdesk.com/helpdesk/tickets/new
Regards, MakeWebBetter
Hello, a few days ago I opened a ticket where I have a problem with the plugin responsive for the images of the variations, because they leave the area and you can only see 3, and since I have more than 3 I can not see the rest of the images , I want to know how you can help me solve that problem.
Hello,
Thanks for purchasing our plugin.
We request you to mention the ticket no. or simply reply to the same ticket you’ve raised at our Support and we’ll get back to you instantly.
If you face any kind of issue or difficulty finding the ticket no. kindly raise a new one using the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new so that we can assist you in a better way.
Waiting for your response over the Support.
Regards, MakeWebBetter
I have 2 tickets #14777 and #14821
Hello,
Yes, we got your response and we’ve noticed that we replied to ticket #14777 asking the purchase code for verification, but didn’t get any response from your side. Kindly share it with us over the ticket so that we can proceed further for the assistance.
Will assist you over the Support.
Regards, MakeWebBetter
My product has more than 1 variation. When I add images to the swatches they only show up at the first variation.. How can I fix this?
Hello,
Thanks for purchasing our product.
You might be doing something wrong with the settings.
You can assign multiple variations to one attribute and they will show in swatches form at the front page of the product and set multiple images to one variation combination which will show as variation gallery form at the product.
We suggest you to, contact us over our support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new So our team will help you.
Regards, MakeWebBetter
Hi there, I am trying to make the “Gallery in right side” work but for some reason it doesnt. I have made sure there are no overriding theme files for woocommerce too. Can you help me please
Hello,
Thanks for purchasing our product.
As per the issue mentioned you, kindly contact us over our support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new our team will help you.
Best Regards
Hello, I’d like to buy this plugin but I’d like to confirm that this plugin won’t show un-enabled variations. I used the other plugin called “Smart Variation Swatches for WooCommerce” which shows un-enabled variations. So I want to confirm this plugin doesn’t have the same problem. Thank you.
Also would this plugin be able to simply turn drop-downs into buttons. For now my site doesn’t have color / size variations, just customized variation.
Thanks for showing interest in our product.
We would like to inform you that our plugin also provides swatches for custom product attribute and also you can disable any attribute swatches so you can purchase our plugin.
If still, you have any query, we suggest you please connect with over our support so that we can assist you in the better way. Here is the ticket URL: https://makewebbetter.freshdesk.com/helpdesk/tickets/new
Regards, MakeWebBetter
Hi there,
I have just tested your demo and it seams to do what it promises. Just a couple of questions before I buy it:
1. We use the7 theme, do you know it and do you know if the plugin is compatible?
2. We also use WooCommerce Role Based Price. Is the plugin compatible with it?
Thank you for the demo and hopefully the above is ok. Looking forward to your reply.
Regards
Tassos
Hello,
Thanks for showing your interest in Variation Master.
1. We use the7 theme, do you know it and do you know if the plugin is compatible? Ans: Our plugin is compatible with most of the themes but for your theme we suggest you please connect with us so that we can check it from our end.
2. We also use WooCommerce Role Based Price. Is the plugin compatible with it? Ans: Our plugin works perfectly with default woocommerce pricing. price will change on the selection of variation combination. but for woocommerce role based Price, we need to check all the possibilities.
We suggest you please connect with over our support so that we can assist you in the better way. Here is the ticket URL: https://makewebbetter.freshdesk.com/helpdesk/tickets/new
Regards, MakeWebBetter
Hi,
Could not use the link provided as i was already logged in but just went to tickets and added my question and your answer again in the ticketing system under subject “Compatiblity questions”.
Looking forward to your reply.
Hello,
Thanks for connecting with us.
Yes, We have received your ticket and our team will reply you shortly.
Regards, MakeWebBetter
Hey! Why the plug in turns off automatically?
Hello,
Thanks for purchasing our product.
Kindly update the plugin’s version to 2.0.1
If the issue still persists, the kindly contact us over our support by following the link below: https://makewebbetter.freshdesk.com/helpdesk/tickets/new our team will help you.
Best Regards
Can you use custom swatches? Also, is there a way to assign custom swatch to each product through bulk import of csv file?
Hello,
Thanks for showing your interest in our product.
You can use images, text and colors of your own choice as swatches. Swatches can be assigned Globally as well as Per Product also. As far as assigning the swatch to each product through bulk import of csv file is concerned, we have to check the possibility for that.
So, we request you to contact us over our support by following the link below: https://makewebbetter.freshdesk.com/helpdesk/tickets/new our team will help you.
Best Regards
Thank you, I will do that!
You’re Welcome.
Will respond to you over Support. We are available 24/7 for you.
Best Regards MWB Support
Do you offer automatic updates? Or do I need to reinstall the plugin every time there’s an update?
Thanks for your response.
Yes, Now our extension offers an automatic update,
For further queries we would like to suggest to you, contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Thanks and Regards.
Thank you for the quick response! I have another question. Does your plugin work with Kalium theme? When I install the plugin, does it replace the current theme gallery style with your gallery?
Hello,
Our theme will replace your gallery style and for theme compatibility we need to check so please contact us over support by creating ticket through link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way. Also we will provide you personal demo so that we can check everything with your theme.
Looking further for your response.
Best regards MakeWebBetter Team
Hello support, i have 2 pre-sale questions here:
1. I have 2 master images, i want this 2 master images always stay at position 1 and 2, if i have 3 colors (pink, blue, black, based on your demo), the image for pink will come at image position 3, image for blue will come after that…etc, is it possible?
2. Besides Color, i also have attribute Pattern, if i have 3 images under Pattern, will these 2 images come after that?
I hope you understand what i’m tryin to ask…thank you!
Thanks for showing an interest in our product.
1. I have 2 master images, i want this 2 master images always stay at position 1 and 2, if i have 3 colors (pink, blue, black, based on your demo), the image for pink will come at image position 3, image for blue will come after that…etc, is it possible?
>> If you are asking about variation gallery, then only one image is featured image and other gallery images will change.
2. Besides Color, i also have attribute Pattern, if i have 3 images under Pattern, will these 2 images come after that?
>> Please share some screenshot or URL with us so we can help you in a better way.
We suggest you, contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Thanks and Regards.
Hello support, regarding to my question no. 2, you can see the image here >>> https://imgur.com/qSlbn93
If i click on Gold color or Red color, the image in the gallery will change to the images relatively in the gallery, even when user click on “Floral” or “Graffiti”, the images will also change in the gallery, can it be done?
Hello, We need to discuss with you so that we can first understand your requirement then we will let you know. So contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Thanks and Regards.
Hello support, i have 2 pre-sale questions here:
1. I have 2 master images, i want this 2 master images always stay at position 1 and 2, if i have 3 colors (pink, blue, black, based on your demo), the image for pink will come at image position 3, image for blue will come after that…etc, is it possible?
2. Besides Color, i also have attribute Pattern, if i have 3 images under Pattern, will these 2 images come after that?
I hope you understand what i mean…thank you!
Thanks for showing an interest in our product.
1. I have 2 master images, i want this 2 master images always stay at position 1 and 2, if i have 3 colors (pink, blue, black, based on your demo), the image for pink will come at image position 3, image for blue will come after that…etc, is it possible?
>> If you are asking about variation gallery, then only one image is featured image and other gallery images will change.
2. Besides Color, i also have attribute Pattern, if i have 3 images under Pattern, will these 2 images come after that?
>> Please share some screenshot or URL with us so we can help you in a better way.
We suggest you, contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Thanks and Regards.
Hello, can this plugin handle pricing changes as per variable attributes. More like https://jewellerymarvels.com/product/frosty-shimmer-bracelet-4
See the gold and diamond changing options
Hello,
Thanks for your interest in our product.
We only change default attribute drop down to swatches and also provide variation gallery feature for every variation .
Price will change according to variation price as like woocommerce is changing price.
If you have further queries, then please contact us over support by following the link https://makewebbetter.freshdesk.com/helpdesk/tickets/new where we can assist you in a better way.
Hi, I have just purchased your plugin. Unfortunately I can’t make it play nice with the Shopkeeper theme. The gallery gets messed up and the filter functionality is not working. Could you help me out?
Hello,
Thank you for purchasing our plugin.
We need to check this. So, we request you to generate a ticket at our support https://makewebbetter.freshdesk.com/helpdesk/tickets/new So that we can assist you in the better way.
Regards, MakeWebBetter
Oke, I have generated a support ticket just now.
Ok, we will provide further assistance over there.
Regards, MakeWebBetter
This is a great plugin. It is quite easy to use and does exactly what you need. Support is quite good. As of this comment, I experienced the occasional communication issue due to language, but they are always willing and receptive to helping you.
Thank you for your appreciation. We are always willing to assist our client with all best possible solutions and on priority.
Hello Is the plugin compatible with the theme James – Responsive WooCommerce Shoes Theme? Thanks and Regards
Hello,
Thanks for purchasing our extension.Our extension is compatible with most of the themes whose follow woocommerce DOM Structure So it would work also with your theme but still you have any confliction with our plugin.We suggest you please connect with us over: support@makewebbetter.com our tech team will assist you.
Thank you
Hi, does your plugin support the Bronx Theme by FuelThemes.net (http://bronx.fuelthemes.net/)? I am building this site and want to improve the options on the products, see this page as an example:
https://www.divestyle.co.uk/shop/product/otter-hd-commercial-armour-skin-drysuit/On this page I would want to keep the dropdowns as they are but the size option to be size pills that you can select. On some pages the colours to be colour swatches too. Will this all work OK? All my products have the product attributes setup and they are variable or simple products. Does this support both?
Hello,
Thank you for your interest in our plugin WooCommerce Variation Master.
Here is the solution for your queries below:
1- For compatibility with your theme- We would like to let you know that if your theme follows WooCommerce standard DOM structure then our plugin will work perfectly, and if there are any issues related to our plugin then we are here for your help.
2- Now for your last query, with the help of our plugin you can change the way to display your attributes in a swatch and you can use an image as well as color for displaying the swatches. Also, In our plugin, there is a backend setting which applied globally or you can use swatches per product wise.
As you have mentioned that you want to change the size of the drop-down only in pills size that user can select, YES you can do it with the help of our plugin. You can display swatches only for those attributes which you want to change.
The swatches will display on single product page and shop page, from where the user can select their variations. Most importantly our plugin will work only for ” VARIABLE ” products not for single products.
Further, we suggest you contact us at support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new Our team will assist you completely with all your possible solution.
Thanks and Regards
Does this works with Sober theme? Also does this works in archive page and quick view?
Hello,
Thanks for showing interest in our plugin.
Our plugin mostly work with the popular themes. But for this we have to check and then we can let you know We request you to contact us at support desk https://makewebbetter.freshdesk.com/helpdesk/tickets/new Our team will assist you completely and we assure you will find the solution.
Thanks and Regards
is there something i can do to have this plugin working properly with flatsome theme?
Hello,
Ok no problem we suggest you to reach at our support https://makewebbetter.freshdesk.com/helpdesk/tickets/new
Our team will help you completely to resolve your issue.
Thanks
Hello, May I ask abour variation gallery, before choosing a variation in the producta page what gallery shows? Does it shows the main image from each variation if I want?
Hello,
Thanks for showing your interest in our products.
We would like to let you know that you can add gallery for each variation as like product gallery. Also, you can check by yourself by requesting a demo at the link below: http://demo.makewebbetter.com/variation-master/request-for-personal-demo/Further, If still you have any query or issue then feel free to contact us over our support through link https://makewebbetter.freshdesk.com/helpdesk/tickets/new Our team will assist you in a much better way.
Thankyou MWB Support
