5593 comments found.
Pre Sales Question. Is this plugin https://wordpress.org/plugins/hide-my-wp/ and your plugin the same?
Hi, no, it’s not the same.
Hello, recently I purchased your plugin and installed in my wordpress. but Unfortunately some features are not working when I active the plugin and also getting some message like website is not secured. I was contacted with theme developer for this issue and they reply me like the message below
“We recommend to contact the developers of this plugin first. They know their work in and out; so they can tell us exactly what is causing the reported issues. If needed, they can contact us and let us know if there’s something we must/can change inside our theme to have your issues fixed.”
I was tried to create ticket in your support site but I was unable to create account. that why I writing here.
Please help me.
Hi, are you getting any error message while creating ticket in support forum? What’s your email address that you used to register in the support forum (you can let me know via contact form in my profile page https://codecanyon.net/user/namus25 )? Or you are not able to register in the forum?
when nginx config generated, some of your rewrites are dangerously incorrect. instead of 403 error, like it must be, it redirects to 404 with full secret url, this is stupid.
Hi, the 404 page should not reveal the secret key. Can you please create a support ticket at http://support.wpwave.com regarding the issue?
Also, keep HMWP active and let us know the steps to regenerate the issue at our end. Thanks!
Hi tried to create account for Support Forum but keeps saying licence ID invalid. Please help. Thank you
Hi, can you please let us know the email ID you used to register in the support forum? Also let us know your HMWP purchase code.
Do send the details via contact form in my profile page https://codecanyon.net/user/namus25
Thanks!
Hi there, I sent the details as requested but still haven’t had a reply
Hi, is “nutakan” your email ID?
If not, then can you please resend the above mentioned details via contact form here – https://codecanyon.net/user/namus25
Hi, love the plugin.. my issue is when I change the “New wp-content path” I can’t upload to the media library. Any ideas on how to resolve this one?
Hi, can you please generate debug report from HMWP start tab and post it in our support forum support.wpwave.com as private reply. Thanks!
Hi,
I use your plugin and like it very much, but I was wondering this:
1. What is the difference between your plugin and wordpress.org/plugins/hide-my-wp/ ? Is it yours too?
2. What is that your plugin does better than wordpress.org/plugins/hide-my-wp/ (if it’s a competing product)?
Thanks
Hi,
That is not our Plugin. We have been in the market for over 3 years. The Plugin has premium features to protect your site so that WordPress is not detected. We provide dedicated support via support.wpwave.com
I Purchased this plugin to hide my WordPress, but unfortunately it still shows in wappalyzer, lot of users are facing the same issue, I have done very big mistake!! I have applied for refund from Envato Panel and removed the item from my WordPress site as well. Please initiate the refund. Thank you.
Its possible that the plugin needs some configuration as every WordPress installation is different. We provide support at support.wpwave.com, please raise a support request to get this sorted. If you still not happy we will be happy to approve your refund request.
Sir, I have tried everything to make it work but this not gonna help anymore. My Custom theme & plugin is not compatible with this plugin. I will really appreciate if you please process the refund. Please sir.
YES!! Its working Now! Thank You.
Thank you!
Just purchased 1 more licenses for this item. 
Awesome, thank you!
Hi,
I am trying the plugin with Woocommerce based shop! But I cannot figure out how to make it compatible with Woocommerce search.
I have enabled the “Search Base”.
Now it redirects all searches to:
example.com/search/watch
The old search was:
example.com/?s=watch&post_type=product
I tried this (but not working):
example.com/type/product/search/watch
Any solution?
Hi, in that case it’s recommended to disable “search base redirect” option in Permalinks & urls tab as it seems to create conflict in your site.
Aha! I thought there is some way to edit the search rules in htaccess file (by adding the query?post_type=product) as usual, why you don’t add search rule in htaccess to confider the redirect?
Hi, thanks for your valuable suggestion. We’ll look into it in the upcoming versions, how feasible it is.
Great! hope you can make it editable from the haccess rules like other rules, so we can add additional query to separate the blog search from product search.
Thank you
Hi, I’ve added this to my website which uses woocommerce. When I click add product, I get 404? https://homedesign.eco thanks
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com) as private reply. And is the add product issue in frontend or backend?
Hi, its the frontend. I have posted on support forum. Thanks
Yes, already replied to it. Let’s connect there.
I find that your plugin slows down my site. But I love the HIDE wpadmin feature, is there any way to just enable this feature and not load everything else?
Hi, it should not slow down the site (except for few milliseconds in some cases). And yes, you can enable only the features that you want. Please raise a support ticket at http://support.wpwave.com if you have further queries. Thanks!
Hi, May I know what ALL the updates were that happened recently please so I know everything about my items update, thank you
Hi, the recent updates are mainly related to hardening WP detection by different online detectors.
The changelog is updated in the plugin’s codecanyon page.
- Added: Improvements for detection for Yoast and WooCommerce - Added: Hides Rest API on enabling Auto Configuration, improves detection - Fixed: Minor Bugs
Exactly my question. You mentioned minor bugs, and I asked to know everything about what was fixed without superficial responses. Minor bugs, ok, what were they ? Just like my original question wants to know everuthingvthat was fixed updated please, simple question for a simple answer without beating around the bush !
Ah, I wasn’t sure that you were asking specifically about “Minor bugs”, those are cosmetic bugs for language and options inside the admin page. Hope that helps!
Major part of the update was improvement for detection evasion.
Hi, HMWP is compatible with this plugin.
I just send a ticket on your support site, please give it a look
Hi, replied there.
Hi, any chance of implementing https://codecanyon.net/item/source-guard-for-wp-source-encoderencryptor/4179489?s_rank=4 or a similar encryption utility, to encrypt source code or convert it to javascript?
Hi, as of now, we have no plan to implement such feature.
Can you please customize it for us? We can pay for the customization.
Sorry this is out of scope for the plugin.
Hi Team,
I am a big fan of your plugin and already purchased number of licenses but it seems the support is expired. Please let me know if I need to renew support for my problem.
I have recently changed my website from http:// to https:// but then when your plugin is applied the whole css is broken.
I really need the security of my website so I am already a little worried because it is not being protected now.
Your soonest reply will be much appreciated.
Thank you.
- Kindaro
Hi, please raise a support ticket at http://support.wpwave.com so that we can look into it. Thanks!
A ticket has been raised on the website! Thank you!
Hi
We have the 5.5.3 version, and the new version 5.5.6 is available. But when we update the plugin it keeps as the same version. I mean the plugin doesn’t change the version.
We buy the plugin three years ago, but this event happens recently, Before it updated easily, but now it doesn’t happen.
Thanks for your help.
Hi, make sure that purchase code is entered in HMWP settings page. If it’s still the issue then please create a support ticket at support.wpwave.com regarding the issue.
Free LIFETIME Support Forum Access + Automatic Update! No need to purchase extended support.
And I have just paid the offer with 15 US dollars for the extension.
It’s not about the 15 US dollars – but why do you write something in the item description?
I am not sure what is this $15 you have mentioned. Can you please elaborate?
from envato I have email for Hide My WP – Amazing Security Plugin for WordPress! Get an Upcoming Support Expiry + Pre-Expiry Extension Offer instead of $ 21 just $ 15.
I paid the $ 15.
Your offer according to the sales page is: Free LIFETIME Support Forum Access + Automatic Update! No need to purchase extended support.
Thats an automated email from Envato, we can’t control it. But yes, we need to work on the Lifetime support statement!
what’s now? lifetime support or not? I have paid. although I did not have to. since I support lifetime?
??
You have paid correctly, we have changed our policy of lifetime support. We have now removed the message from product description.
But that’s not how easy it is.
I like the plugin and it’s certainly worth it.
Oh, let’s leave that ….......
Thanks for the answers.
Thank you!
hreflang=”ar” href=”//baytalebaa.com
thats an error happening to wpml . can hidemywp be the reason?
Hi, have you added any replacements under Replace Tools tab? Can you please generate debug report from HMWP start tab and post it in the support forum (support.wpwave.com) as private reply.
THE plugin was working perfectly, but seems that whatsruns and wappalyzer has update their database or somehow they are showing the wordpress installation ….something that a month ago over the same page was hiden . Could be possible to give me some details of what has happened and how could sort out the new update , please ? thanks . I have sent you the link of my website . ( i have not done any changes over it ) it seems that is just an update over wappalizer and what s runs . thankks
Hi, we’ve replied to your support ticket. Let’s connect there. Thanks!
hi, hide my wp plugin is very good but its conflicting with my frontend posting.. whenever somebody try to post from frontend it shows 404 error on submit event.
after so much effor we found that ‘hide my wp’ is conflicting with another ‘snax’ plugin.
please help us to run ‘hide my wp’ smoothly and succesfully.
Hi, make sure that you set “trusted user roles” for the users in General settings tab. Regarding conflict with Snax plugin, can you please let us know what exactly is the issue?
Please create a support ticket at http://support.wpwave.com regarding the issue.
Thanks!
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