Hi there, every time I activate this plugin it breaks my sites. Can you tell me what I need to do to make this work? Thanks
Hi, please generate debug report from HMWP start tab and post it in our support forum (http://support.wpwave.com/) as private reply.
Hi! I bought your plugin but can’ make it work properly ! I’ve spent days and days trying, then deleting and trying again. I read tons of comments, supports , questions but as I’m not a developer, I don’t understand everything, anf it’s a very hard task to configure it the right way.
When I set the medium set up, it breaks the whole layout of my website, then some js functions are not available, and also the Wordpress social login does not work anymore.
Please help or tell me what to do with simple words that I can understand as a non-techie person.
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com/) as private reply.
Very nice work ! I just have few pre-sale questions :
- Is it compatible with avada theme ? (Fusion builder/core)
- Is it compatible with these plugins : Slider Revolution / Contact form 7 / Easy social share buttons / Convert plus pop up plugin / WP Add myme type
Furthermore do you have a detailed documentation on how to set up the plugin ?
Yes, it is compatible with Avada theme and above mentioned plugins.
The documentation is available within the plugin folder. Also, there are video tutorials available – http://support.wpwave.com/videos
I forgot to mention this plugin too : wp rocket (cache plugin with cloudflare set up)
Is it compatible ?
Thanks for the documentation.
Yes, it is
I’ve purchased your item and did NOT use it after I realized that it’s hard to deal with – at least for me. And I faced issues on my website after I apply that changes. So I’ll not benefit from it whatsoever.
Could you please cancel my order and refund me?
Hi, did you contact our support team (http://support.wpwave.com) regarding the issue? The refund is handled by Envato and you’ll need to apply for refund via your Envato panel.
Yes, I did. But didn’t get any response! Could you please help me further?
Can you please paste here your support ticket URL? Or else please create a new ticket at http://support.wpwave.com
Refund request was sent only on Dec 4th. Please be noted that refund process is handled by Envato itself and could take several days. Please, do wait for a week more..
can I change the “wp-login.php” name in url to have completely have branded url that doesn’t hint, that we are using wordpress as cms? what’s the work around for this?
what’s the work around to make it possible with hide_my_wp plugin?
Hi, yes, you can rename wp-login.php using “Change Login URL” option in Permalinks &URLs tab.
There could have been big discounts for second license purchase to encourage maximum licence purchase.
Hi, we understand your concern, but the pricing is controlled by Envato and it does not have such pricing scheme.
Hey presale Question. I allready read ur comments about SEO.
So, i want to hide my Theme-Name, but for this it needs to change my Url/links. Like on Pictures or other Content. So i will lose some SERP or not?
Hi, actually not. HMWP uses rewrite rules to rename/mask the default WP URLs so that wordpress is not detected (no physical change of files/folders). However, the default URLs will be still valid.
You can check our demo WP site http://hide-my-wp.wpwave.com
I’m using HideMyWP Plugin on my main domain https://www.thandana.net currently.
Can I use this plugin on my subdomains. (Eg; blog.thandana.net) ???
Hi, is it WP multisite or separate installations of WP single site? You can use one license in only one wordpress installation.
Ok, Thanks for your reply.
It’s my multisite to write personal feeling blog. But, I used another wordpress installation for this.
For separate installations of WordPress you’ll need separate license of HMWP.
I activated the plugin and applied “Medium privacy – More Compatibility” scheme but my site design is now messed up. How can I fix this?
Hi, please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com/) as private reply.
Hello! very good work!
Only two questions.
Is it possible to hide the plugins on websites like this http://scanwp.net/?
Is it compatible with the reactive pro?
Yes, you can hide Plugin names. It should be compatible with reactive Pro. Please check our demo WP site hide-my-wp.wpwave.com
Hi. How to force clear all setting from cpanel? I was changed wp-admin, then i can not login anymore. P/S: I did exactly similar video guide.
Hi, if you have renamed wp-admin, then make sure that you also remove the line that you added in wp-config.php file.
If still the issue then please rename “hide_my_wp” Plugin folder in /wp-content/plugins/ directory and then login. Once logged in, rename back “hide_my_wp” plugin folder to the original. You can apply the settings in HMWP again.
Please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com/) as private reply. Also, mention which detector did you use. Thanks!
Hi there, I cannot install this plugin without the entire site breaking I don’t even get a chance to activate it. Any advice?
So I think the problem is the plugin was installed previously, months ago, I unactivated it and reconfigured a bunch of stuff but when I try to reinstall or reactivate it, it’s finding old settings. How do I get rid of those to start from scratch?
Hi, in “wp_options” table in your database, delete the rows with following “option_name”. Please backup your database first.
If it’s still the issue then please create a ticket in support forum (http://support.wpwave.com/) so that we can look into it further.
Since upgrading to 4.9 hidemywp detects wordpress on my site….
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com/) as private reply. Also, mention which detector did you use. Thanks!
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