I am a big fan of your plugin and already purchased number of licenses but it seems the support is expired. Please let me know if I need to renew support for my problem.
I have recently changed my website from http:// to https:// but then when your plugin is applied the whole css is broken.
I really need the security of my website so I am already a little worried because it is not being protected now.
Your soonest reply will be much appreciated.
Hi, please raise a support ticket at http://support.wpwave.com so that we can look into it. Thanks!
A ticket has been raised on the website! Thank you!
Hi, as of now, we have no plan to implement such feature.
Can you please customize it for us? We can pay for the customization.
Sorry this is out of scope for the plugin.
I just send a ticket on your support site, please give it a look
Hi, replied there.
Hi, HMWP is compatible with this plugin.
May I know what ALL the updates were that happened recently please so I know everything about my items update, thank you
Hi, the recent updates are mainly related to hardening WP detection by different online detectors.
The changelog is updated in the plugin’s codecanyon page.
- Added: Improvements for detection for Yoast and WooCommerce
- Added: Hides Rest API on enabling Auto Configuration, improves detection
- Fixed: Minor Bugs
Exactly my question. You mentioned minor bugs, and I asked to know everything about what was fixed without superficial responses.
Minor bugs, ok, what were they ?
Just like my original question wants to know everuthingvthat was fixed updated please, simple question for a simple answer without beating around the bush !
Ah, I wasn’t sure that you were asking specifically about “Minor bugs”, those are cosmetic bugs for language and options inside the admin page. Hope that helps!
Major part of the update was improvement for detection evasion.
I find that your plugin slows down my site. But I love the HIDE wpadmin feature, is there any way to just enable this feature and not load everything else?
Hi, it should not slow down the site (except for few milliseconds in some cases). And yes, you can enable only the features that you want. Please raise a support ticket at http://support.wpwave.com if you have further queries. Thanks!
Hi, I’ve added this to my website which uses woocommerce. When I click add product, I get 404? https://homedesign.eco thanks
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com) as private reply. And is the add product issue in frontend or backend?
Hi, its the frontend. I have posted on support forum. Thanks
Yes, already replied to it. Let’s connect there.
I am trying the plugin with Woocommerce based shop! But I cannot figure out how to make it compatible with Woocommerce search.
I have enabled the “Search Base”.
Now it redirects all searches to:
The old search was:
I tried this (but not working):
Hi, in that case it’s recommended to disable “search base redirect” option in Permalinks & urls tab as it seems to create conflict in your site.
Aha! I thought there is some way to edit the search rules in htaccess file (by adding the query?post_type=product) as usual, why you don’t add search rule in htaccess to confider the redirect?
Hi, thanks for your valuable suggestion. We’ll look into it in the upcoming versions, how feasible it is.
Great! hope you can make it editable from the haccess rules like other rules, so we can add additional query to separate the blog search from product search.
I Purchased this plugin to hide my WordPress, but unfortunately it still shows in wappalyzer, lot of users are facing the same issue, I have done very big mistake!! I have applied for refund from Envato Panel and removed the item from my WordPress site as well. Please initiate the refund. Thank you.
Its possible that the plugin needs some configuration as every WordPress installation is different. We provide support at support.wpwave.com, please raise a support request to get this sorted. If you still not happy we will be happy to approve your refund request.
Sir, I have tried everything to make it work but this not gonna help anymore. My Custom theme & plugin is not compatible with this plugin. I will really appreciate if you please process the refund. Please sir.
YES!! Its working Now! Thank You.
Just purchased 1 more licenses for this item.
Awesome, thank you!
I use your plugin and like it very much, but I was wondering this:
1. What is the difference between your plugin and wordpress.org/plugins/hide-my-wp/ ? Is it yours too?
2. What is that your plugin does better than wordpress.org/plugins/hide-my-wp/ (if it’s a competing product)?
That is not our Plugin. We have been in the market for over 3 years. The Plugin has premium features to protect your site so that WordPress is not detected. We provide dedicated support via support.wpwave.com
Hi, love the plugin.. my issue is when I change the “New wp-content path” I can’t upload to the media library. Any ideas on how to resolve this one?
Hi, can you please generate debug report from HMWP start tab and post it in our support forum support.wpwave.com as private reply. Thanks!
Hi tried to create account for Support Forum but keeps saying licence ID invalid. Please help. Thank you
Hi, can you please let us know the email ID you used to register in the support forum? Also let us know your HMWP purchase code.
Do send the details via contact form in my profile page https://codecanyon.net/user/namus25
Hi there, I sent the details as requested but still haven’t had a reply
Hi, is “nutakan” your email ID?
If not, then can you please resend the above mentioned details via contact form here – https://codecanyon.net/user/namus25
when nginx config generated, some of your rewrites are dangerously incorrect. instead of 403 error, like it must be, it redirects to 404 with full secret url, this is stupid.
Hi, the 404 page should not reveal the secret key. Can you please create a support ticket at http://support.wpwave.com regarding the issue?
Also, keep HMWP active and let us know the steps to regenerate the issue at our end. Thanks!
Hello, recently I purchased your plugin and installed in my wordpress. but Unfortunately some features are not working when I active the plugin and also getting some message like website is not secured. I was contacted with theme developer for this issue and they reply me like the message below
“We recommend to contact the developers of this plugin first. They know their work in and out; so they can tell us exactly what is causing the reported issues.
If needed, they can contact us and let us know if there’s something we must/can change inside our theme to have your issues fixed.”
I was tried to create ticket in your support site but I was unable to create account. that why I writing here.
Please help me.
Hi, are you getting any error message while creating ticket in support forum? What’s your email address that you used to register in the support forum (you can let me know via contact form in my profile page https://codecanyon.net/user/namus25 )? Or you are not able to register in the forum?
Pre Sales Question. Is this plugin https://wordpress.org/plugins/hide-my-wp/ and your plugin the same?
Hi, no, it’s not the same.
Hi. when I debug I see “Function create_function() is deprecated in /home/....../plugins/hide_my_wp/init.php on line 536”
Hi, we are aware of this, but it should not create any issue. We’ll be fixing it in the next version of the plugin. Thanks!
Hello when i activate the plugin and use the medium (quick) settings, my whole site breaks, in the sense that when the front page loads it just text and none of the images or css is visible! how do i fix this
Hi, can you please create a support ticket at http://support.wpwave.com regarding the issue. Also, generate debug report from HMWP start tab and post it there as private reply. Thanks!
is this something we can install with settings or we need to do each option on our own? like i just want to click activate and it works basically lol
Hi, there are pre-made settings. So you can activate the plugin and choose one of the pre-made settings and you are done
Can I use this add-in as an attachment in the subdomain? Do I need to buy again?
Hi, if subdomain is a part of WP-multisite then no need for separate license but if subdomain has separate installation of wordpress then you’ll need separate license for it.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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