Hi, I bought your plugin and installed it.
But when I click in the dasboard in the left main menu on “Hide my WP”
I am routed to a new page /wp-admin/options-general.php?page=hide_my_wp
with the following error message:
Sorry, that didn’t work.
Please try again or come back later.
504 Error. Gateway Timeout.
How can this problem be solved?
Hi, apologies for the inconvenience caused. Can you please raise a support ticket as support.wpwave.com so that we can look into the issue further? Thanks!
First try: I didn’t receive an email about my successfull registration! Why?
Second try: I can’t register because the needed input fields aren’t active. Why?
So, how can I register???
Hey, Thank you for this plugin . but it’s compatible with ” elementor plugin ”
I don’t know why ! but when ” hide my wp ” activate .. I can’t post a post with ” elemtetor mode “
when I disable the plugin ” hide my wp ” ... i cant post it with elemntor
Hi, some setting in HMWP might be conflicting with Elementor. Can you please raise a support ticket as support.wpwave.com so that we can look into the issue further? Thanks!
Hello there I want to get the plugin Can I install multiple sites with 1 license?
Hi, thanks for your interest in our plugin. But it’s one license one website. So, you’ll need separate license for each of the websites.
This plugin broke my website after the set up and doesn’t work as I expected. My WordPress theme and a plugin also can be found when I checked on wpthemedetector.com, so I decide to delete this plugin and request a refund.
Please kindly refund payment to me.
Hi, it usually happens due to issue in htaccess file (if you are using Apache server), which we can resolve for you. Please do these:
1) generate debug report from HMWP start tab and post it in our support forum (https://support.wpwave.com) as private reply.
2) post there the content of your site’s .htaccess file.
We’ll be happy to make refund if it doesn’t work. Thanks!
Hi, the plugin doesn’t work for me, it is also hard to use. Please accept my refund request, thanks.
Please apply for the refund via your Envato Panel. Thanks!
Hello, I’ve request a refund yesterday. Please check, thanks!
Hey namus25. It’ve been 3 days since I request for a refund. Can you please check and accept the refund ASAP?! thanks.
Refund could take some time. So we kindly & patiently request you to wait few more days. Thanks!
Thank you for your response, but why is that? other plugins I bought they’d refund right away if I request. I’ve missed cyber monday deals :/
May I ask you please if your offer of $19 be valid only for today? Or for the whole week?
Thank you in advance!
Hi, it’s limited period offer. So better if you grab it at the earliest
I have moved my site to the new domain. How I can deactivate the license code so it can be used on another domain?
Hi, please raise a support ticket at http://support.wpwave.com regarding it. Thanks!
I want to purchase and use the product. I tried looking up the same plugin on my Wordpress installation and I just can’t seem to find it. I found another plugin with similar name, but its not by wpwave.
I am wondering why? And if I purchase the same will get reflected under the plugins for my account?
Hi, we recommend you to purchase hide my WP plugin from codecanyon.net
We have been in the market for over 5 years with huge customer base, and we do provide dedicated support via support.wpwave.com
I am looking forward to make the purchase from all the reviews I have and documentation I have read.
What I am trying to understand as why it doesn’t show up in the Dashboard ->> Plugin ->> Add New of WP? And hence if I make the purchase, how will I integrate with my existing WP instance?
Ah! I got it. Either we have to install the Envato Toolkit plugin to access all the avail plugins, else WP gives an option to Upload a Plugin. Hence It works both ways.
Yes, you are right. Simply buy HMWP Plugin from codecanyon.net and upload it via your site’s Dashboard >> Plugins
Then activate the plugin and apply one of the pre-made settings from HMWP settings page.
Let us know if you have any further queries.
I purchased your plugin and used it for my website.
Unfortunately, each time I try to update a page I get redirected to the 404 page.
I assume the access to the admin page is monitored and standard URL with wp-admin/... do not work anymore, which causes this redundant redirections.
How to fix it ?
Thank you in advance,
Hi, can you please generate debug report from HMWP start tab and post it in the support forum support.wpwave.com as private reply. Did you rename wp-admin path name?
Hello, When I activate this plugin, a lot of features stop working, please help me
Hi, can you please raise a support ticket at support.wpwave.com regarding the issue? Also explain which features stop working. Thanks!
there’s a statement on item description about “remove or replace any string in source code – replace a word with a link or phrase in call of posts and pages”
does that means i can remove any plugin name in the source code?
and is this plugin compatible with codecanyon eform plugin – https://codecanyon.net/item/eform-wordpress-form-builder/3180835
Hi, yes you can rename plugin names, theme name, default WP paths, etc. The above mentioned plugin is compatible with HMWP.
Please check our demo WP site hide-my-wp.wpwave.com
Is that means if i rename a plugin that new name will appear on everywhere on source code ?
Just want to hide a plugin name from source code
Thanks for the reply namus, one small question,
Is this renmaing thing clash plugins,or is there any probabilty to happen ?
Is this renaming thing applicable for both plugin paths ,and plugin names?
It’s compatible with almost all the plugins. Even if there is clash with a particular Plugin, you can opt to not rename that particular Plugin. You can rename plugin path and/or plugins name.
How I can disable wp-admin rename? I open the backup link that plugin tell me if I want to disable, but don’t works!
Disable link: /wp-content/plugins/hide_my_wp/d.php?token=XXX
New wp-admin: /panel/
Login page: /wp-login.php?panel=XXX
I have have to delete the plugins to open my wp-admin. The new wp-admin link give me 404 error.
Hi, it seems like you have missed some step during wp-admin rename. Can you please raise a support ticket at support.wpwave.com? Also post there the actual disable link. Thanks!
Hi, I saw some comments earlier by other users about the white screen. I found that I have to resave the settings again each time this happens so that the admin content will load.
When will there be an update to fix this issue?
Hi, there is no such issue currently with the Plugin. Can you please raise a support ticket at support.wpwave.com regarding the issue? Thanks!
Awesome plugin!!!! One issue with my theme When i activate the plugin i loses the icons in my theme.(line-awesome Icon ) is there any solution for that please
Hi, thanks! Can you please create a support ticket at support.wpwave.com regarding the issue? Also generate debug report from HMWP start tab and post it there as private reply.
Hi there, for some reason, Hide My WP is not working on my site. Each time I go to make changes or even enter my purchase code, I get a grey screen that reads “Sorry, you are not allowed to access this page”. Just a side note, this is a multisite. I went to support.wpwave but it won’t let me register to go to the forums. Instead, I get taken to a page that says information would be sent to my email…. but I’ve received nothing. Please help
Think I solved this one! Didn’t go under the Network dashboard
Alright! Let us know if any issue.
I clicked to hide plugins and hide theme and it does not do that for one of my plugin and my theme? Heck it even shows all the names on the left?
Hi, you’ll need to use “replace url” option under replace tools tab to replace theme/plugin names deep in the path. More info here – https://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158/faqs/20827
If you have any issue, then please raise a support ticket at support.wpwave.com so that we can assist you further.
Halo, I’ve installed plugin in Wordpress 5.0. But it doesn’t work. When ready compatibility for Wordpress 5.0 and Gutenberg?
Hi, it’s compatible with WP 5.0
Can you please let us know what exactly is the issue you are having? Thanks!
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