Where is my refund ?Your plugin does not work with my wordpress
Author response
Hi, thanks for contacting us and apologies for the inconvenience caused.
Have you already applied for the refund via your Envato Panel? And what exactly is the issue that you are facing with HMWP plugin? May be it's something that we could have fixed for you. Please, kindly email us to support@wpwave.com so that we can look further into it.
Regards!
This plugin has completely rendered my wordpress website unusable. I went through the initial wizard setup, and immediately noticed that some css were broken on the site. So I proceeded to deactivate the plugin and investigate. To my horror, although I'm still able to access my login page, I'm no longer able to access the admin area of the site, and all the css of the front-end is completely destroyed!,... I spent months building a website and now its all gone because of the "Hide My WP" plugin. If you're reading this, please be warned that it will cost you the plugin price to have your site destroyed. DO NOT BUY THIS PLUGIN!!!,
Author response
Hi, thanks for your feedback and apologies for the inconvenience caused.
This usually happens if your site's .htaccess file is not writable or due to some incorrect rewrite rules there. Please be noted that HMWP does not physically rename any files and folders. So, if in case there's any issue you can simply deactivate it or rename hide_my_wp plugin folder name in /wp-content/plugins/ directory.
Please email us to support@wpwave.com regarding the issue so that we can help you configure the plugin and show you that the plugin actually works. And if in case the plugin does not work in your site then we'll make the full refund and also bring the site back to as it was.
Looking forward to your support email.
Regards,
HMWP team
by Renji 9 days ago
The plugin roughly blocks the entire admin dashboard and requires the activation code. For whom is this done?
If someone uses warez, then he will download either the code already “cleaned” of this lock, or does it himself. This “smart” move will cause a confuse as a minimum, not to mention the regular users that such activities in relation to other people's websites look simply harmful.
Author response
Hi, thanks for contacting us and apologies for the inconvenience caused.
The admin dashboard might get blocked if you rename wp-admin path name and do not follow all the required steps. It can also be caused due to some incorrect rules in your site's .htaccess file.
Please email us to support@wpwave.com regarding the issue so that we can help you with it. Thanks!
Awesome customer support
It contains useful tools if you're obsessed with security. But it affected my speed as it added extra code to the site. I gave up on using it.
Still deserves 4 stars.
Nolto Bilişim
Author response
Hi, thanks for rating us. HMWP doesn't physically rename any file/folder nor add heavy codes to the site. It makes use of rewrite rules, and because of this sometimes some URLs might give 404 error, which will lead to slow site speed.
But we can help you fix the issue. Please email us to support@wpwave.com regarding the issue so that we can look further into it.
Regards,
WpWave Team
I encountered several problems with your plugin, such as blocking users and admins. and sometimes cause the website to crash. so i stopped using
Author response
Hi, thanks for reaching out to us and apologies for the inconvenience caused.
If the users are being blocked then you might need to set trusted user role for the users in HMWP settings.
Please, email us to support@wpwave.com regarding the issue so that we can look further into it and help you configure the plugin.
Regards!
A very useful plugin for security. The best on the market. Plugin support is great! They take care of it right away if there is a problem. They are very helpful.
I've been using Hide My Wp for a long time. I am very satisfied. I would like to make it clear that I have not had a serious problem so far. I recently had a serious problem after an update. I couldn't access the site, I reached out to them for support. They took care of it quickly. My site is working fine now. Also, thank you here. Finally, please use hide my wp by purchasing it through the official sold channel. Do not put yourself at risk, and most importantly, repay the person who prepared this product.
Hide
I confess that before buying this plugin, I was terrified of breaking my website. Then I decided to buy another one. It's okay until the subscription expires and the other plugin doesn't update. You broke my website. So I decided to bet on this plugin and I have some considerations to make, of paramount importance to users.
1- Never use nulled themes
2- Never use nulled versions of this plugin.
Now the most important tip:
Use only original themes and plugins.
Most importantly, if you want to feel the full performance and security of this plugin back up your posts and media, but beware, only posts and media. Then reinstall your WordPress from scratch, and once you gain access to the WordPress admin panel (first access), immediately install this plugin and configure it to one of the three available security levels (I configured it in the third option!). Install an original theme with license to use and original plugins! (Never use anything Nulled!).
Then you'll be able to restore your posts and media, and install plugins later without any problem! HMWP will simply work with all the firepower that this plugin offers.
I did this with my websites, reset them all and only installed original themes and plugins. It was a monster job, but it was worth every second lost. This plugin simply does everything it promises in a magnificent way! I never had any problems with my websites again!
Note: When configuring login URL and admin, be sure to have the FTP client connected to edit the indicated file, and save all settings. Especially the login recovery URL at the bottom of the warning page that will appear after making login modifications.
Following these recommendations you'll get the best WordPress obfuscation and concealment plugin that exists today. Congratulations to the developers! Deserved sales success!
Does exactly what it says on the tin, without any bugs and works as intended.
Top notch! Nothing to grumble about.
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