Hi, I’m still waiting an answer. I need to put my website online.

Can you help me?

Thanks

Hi,

It’s a CSS conflict with your theme. I added the fixes to your site. Please check again if everything looks fine.

Thank you

Sorry, but I don’t see difference, page is still broken. Where did you add css? Because it’s not working.

Hi,

I’ve added the fixes directly in the plugin’s CSS file and added another CSS code in the field “Progress Map => Troubleshooting & configs => Custom CSS”. Please clear your website’s & browser cache and try again. I’m sure it works fine.

Thank you

I purged cache before and I did again now. I’ve also copied that css in theme settings to be sure and I used 4 different browsers, but it doesn’t work. The page is broken. Please check printscreen: https://prnt.sc/k0l4ro

Hi, is it possible to fix the problem? I need to deploy it online.

Hi,

Please bear with me. I’m currently working on an update that will fix your problem. The update will be available in 2 or 3 days.

Thank you for your patience

Ok, don’t worry. I’ll be waiting.

Thank you

I’ve updated to last version but problem is still there

Hi,

You didn’t update the main plugin “Progress Map” to the version 3.9.2. I just updated the plugin in your website and evrything seems fine. Can you please confirm?

Thank you

Yes, it works. I had updated both, but the zip file contained 3.9 version. I’ve tried to download again and it corrected now, maybe I was too fast… Thanks

Nice

Hi,

Please send me the login of your site to plugin.progressmap@gmail.com to check this. Please mention your username (qriouslad) in your message.

Thank you

Thanks. I avoid handing over admin login unless absolutely necessary. I hope you understand. That said, I have additional info to share that might help troubleshoot the issue:

1. When I change the sort option, e.g. to “Title A to Z”, the pagination works. Including changing it back to “Default” will make pagination work on the “Default” sort. Note that pagination doesn’t work when loading the map page the first time with the “Default” sort option.

2. Please find attached a screenshot of the settings for the map at https://usahasosial.com/wp-content/uploads/2018/02/PLUS_se_map_settings.png

Let me know if this is useful info to troubleshoot, and if you’d like me to try out a few things in the settings. I’ve also tried turning of caching and changing query parameters to no avail.

Thanks!

Hi,

The settings seems ok. Please try this:

1. In your administration, click on the menu “Settings => Permalink”.

2. Check the option “Plan” and save your changes.

3. Clear your cache.

4. Go to your map and check if the pagination works fine.

5. Go back to “Settings => Permalink” and select the previous option “Post name”.

6. Clear you cache again.

7. Go to your map and check if the pagination works fine.

Please let me know what you notice.

Thank you

Thanks. I tried that and at step 4, pagination works, but at step 7, it is not working again. Any further clues?

Any further clue please?... pagination is still not working…

Hi,

Sorry for the delay. There must be a PHP error somewhere. Please edit the file “wp-config.php” that you can find in the root of your website and do the following changes:

1. Change the line

define('WP_DEBUG', false);

define('WP_DEBUG', true);

2. Add the following code right after the line: define(’WP_DEBUG’, true);

if ( WP_DEBUG ) {
    error_reporting( -1 ); 
    @ini_set( 'log_errors', true );
    @ini_set( 'log_errors_max_len', '0' );
    @ini_set( 'display_errors', 1 );

    define( 'WP_DEBUG_LOG', true );
    define('WP_DEBUG_DISPLAY', true);
    define( 'CONCATENATE_SCRIPTS', false );
    define( 'SAVEQUERIES', true );
    define( 'SCRIPT_DEBUG', true );
}

These changes allows to find any PHP error. It would be helpful if you do these changes and send me the login of your site to check the errors myself but you can do this yourself and tell me what you find.

Thank you

Hi,

I tried what you suggested. Nothing related to progress map was recorded in debug.log during the pagination event/click when it’s not working. This is after disabling Autoptimize’s JS and CSS optimizations as well. I’ve also tried installing Query Monitor to see if anything is recorded there. Nothing as well.

I even went as far as disabling W3 Total Cache and Autoptimize. Pagination still doesn’t work until I choose a sort option other than “Default” on the map. Could it be that some code related to the “Default” settings is faulty?... UX-wise, “Default” also does not mean anything to the user don’t you think?

So, perhaps, a solution is to allow site admin to choose which sorting method is the default use upon map load?... as opposed to showing “Default” on the map sort option. Interestingly, even removing ‘Default’ from the settings does not really remove it from the front-end sort option dropdown menu. At least until I select one of the other sort option (e.g. Title A to Z), only then will the ‘Default’ option disappear.

Hopefully some clue there for a potential fix.

Thank you.