5597 comments found.
Hi there… followed exactly your instructions but did not work. Now site is broken. What should I do?
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (support.wpwave.com) as private reply so that we can have a look into it. Thanks!
Where is that “private” reply? I only see create a new topic in a forum.
It’s at the bottom of the textbox – https://www.screencast.com/t/623TL2yLN
Definitely can not get to work this plugin after several days. Is not that easy as it claims. Please I need a refund.
should i delete or ban all ips on HMWP IDS Log?
Hi, HMWP IDS detects malicious requests coming to your site and notify you about it. But all these requests might not be harmful and you need not worry as HMWP IDS will take care of this and will block the malicious requests if Impact level is more than 20 (default value specified in HMWP IDS).
But if you also want to block those IPs then you can.
Hi Guys
Unfortunately plugin has some conflicting with my website and hosting provide . I try to fix it but I doesn’t work for me . Would you please to refund the money as I just bought it 3 hours ago . Many thanks in advance for your support .
Hi, sorry to hear that it didn’t work for you. It could have been a minor issue with htaccess file or so. We recommend you to create a support ticket at http://support.wpwave.com/ so that we can set it up for you. Thanks!
Hey buddy
I tried to create a support ticket at http://support.wpwave.com/ but there is no way to create a ticket, I was only new topic section …
Anyway as I already mentioned my hosting service ask me to delete this plugin, please see their reply:
Nginx server
“You should note that this plugin is not very good on our platform, every time the rules change you will have to contact support to get us to update them”
Please refund the money.
Many thanks,
Please apply for the refund via your Envato Panel. Thanks!
I already apply but nothing happened so far, would you please let me know what should I do ? !!!!
The plugin messed up my entire website. Followed the instruction given on your youtube channel, however, it’s not working at all. Kindly can you refund my account.
Hi, sorry to hear that it didn’t work out of box for you. But it could have been a minor issue with htaccess file or so. Please create a support ticket at http://support.wpwave.com/ so that we can set it up for you.
Thanks!
Hello Namus25, I have followed the instructions mentioned on your website. I have done everything in the htaccess too. And it broke the whole website. It’s not out of the box problem. The plugin should work just fine as is. I don’t really want to use it anymore. Could you please refund my account. Thank you.
Please apply for the refund from your Envato Panel. Thanks!
Hello Namus25, Thank you. I have already sent a request “Specified purchase already has a refund request open.”
Hi, will this plugin be GDPR compliant as it stores IP data. Thanks.
Hi, it’s upto you if you want to store the IP data or not. By default it doesn’t store any IP.
hi
i cannot create a support account. I put my purchare code and then it doesnt work.
ok my issue is that I want to hide my wp-admin from untrusted role. but when i do so I have a HTTP error when those roles try upload a files on the frontend.
POST https://(my website)/wp-admin/async-upload.php 404 ()
Hi, which email ID did you use to register in support forum? Can you please let me know via the contact form in my profile page – https://codecanyon.net/user/namus25
Regarding the issue, can you please try emptying out “Ajax URL” field in Permalinks & URLs tab? If still the issue then try disabling IDS option in IDS Firewall tab.
hello
the solution you give me does not work. It’s only when I uncheck hyde my wp-admin that it’s work. Do you have another solution?
Hi, please let me know the email address you used to register in the support forum so that we can activate it for you (You can send it via contact form here – https://codecanyon.net/user/namus25 ). Thanks!
Hi. After changing wp-login.php to /painel I’m not able to access the admin anymore. I getting a 404 error. I’m testing it from localhost. Can you help me? Thanks!
Hi, can you please create a support ticket regarding the issue at support.wpwave.com. Thanks!
?wc-api=WC_Gateway_Paypal how do i exclude this from your plugin?
options-general.php?page=hide_my_wp got a white screen enabling “medium privacy more compatibility”
Hi, can you please create a support ticket at support.wpwave.com regarding the issue so that we can look into it further. Also generate debug report from HMWP start tab and post it there as private reply. Thanks!
Hi. I want to know what should I do before installing this on my ssl secured site? I don’t want to run into errors THEN have to wait on answers.
Hi, simply activate the plugin and apply “medium privacy more compatibility” settings scheme in HMWP start tab.
Hello friend,
I want to purchase your security plugin and I have 2 questions..
1- Using only hide my-wp plugin is enough for all security needs of my Wordpress site? 2- If I purchase the plugin, Can I use it for multiple sites?
Thank you!
Hi, HMWP plugin is to hide the fact that you are using wordpress so that bots and detectors can’t detect wordpress. Also it has Intrusion detection system which will prevent malicious requests entering your site. We recommend you to use other security plugin like Wordfence, ithemes security, etc. along with HMWP for better security.
It’s one license one site. Hence, you’ll need separate license for each of the websites.
Hi, I still don’t receive your refund. Now it’s 6 days ago.
Hi, refund is handled by Envato. It could take some days.
never mind
Dosent work at my multisite, break my layout and destroy my site. thanks god for my backup. Can you setup my site i pay for it
Hi, you need not pay for the support. Just raise a support ticket at the support forum (support.wpwave.com) regarding the issue, and we’ll help you set it up correctly.
I bought the plugin. But I wonder why the entire source code is visible. I thought this will be hidden immediately. Even though I see all the names I can see that I use wordpress and which plugins I use. What solution is there for that?
Hi, it won’t hide entire source code. It’ll rename WP default paths, plugins and theme used, etc. so that wordpress is not detected in your site.
Please generate debug report from HMWP start tab and post it in the support forum (support.wpwave.com) as private reply.
hello, pre sale question:
if your plugin not working on my site (nginx) do you refund?
Hi, HMWP works in Nginx server (with WP single site). Nginx + WPMultisite is not officially supported yet.
If you face any issue our dedicated support (http://support.wpwave.com) is there to help you out. And if the issue cannot be resolved we do make full refund.
Change LOGIN URL has never worked
Hi, just wondered why, the whole time since 5.2 this has never worked ?
Image Link: http://prntscr.com/jami4t
Hi, are you using any other plugin or theme that changes login URL?
Can you please generate debug report from HMWP start tab and post it in the support forum (support.wpwave.com) as private reply.
Not using any other plugin. I always troubleshoot issues the proper way disabling EVERYTHING. Maybe you need to test it on other installs and see
Hi, changing login url is working fine in our test sites.
Please generate debug report from HMWP start tab and post it in the support forum (support.wpwave.com) as private reply so that we can look into it further. Thanks!
Hi, I’ve bought the plugin. It’s okay, but what I miss is an inline style & script minify option. There’s a free plug-in on the market, which hides my Wordpress back-end and front-end AND adds a minify option. Could you please consider adding this?
Hi, thanks for your suggestion. We have already thought about it long back, but as minification is complex we didn’t want to complicate the already complex plugin.
You can go with any minification plugin available.
Thanks for your understanding.
I purchased the plugin, but the main problem I face is that now I’m not able to verify email address it redirects to 404 page. I’m not able to get on support page, so kindly email me at 5unnykum4r@gmail.com, so I can briefly explain the problem I’m facing
Hi, please post the issue details via the contact form in my profile page – https://codecanyon.net/user/namus25
For Pre-sales question: is this plugin works or compatible in “Material – White Label WordPress Admin Theme” and the e-commerce themes from themeforest?
Hi, yes it is compatible with these themes.
our tech team want to hide installs but to prevent from wp detector tools. But every time the set the plugin to full mode and put a path theme, the settings destroys the website display. When the reset the settings, website gets its previous appearence. Could you give support please to our team?
Hi, can you please generate debug report from HMWP start tab and post it in the support forum (http://support.wpwave.com/) as private reply.Thanks!
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
