Discussion on Bookly PRO – Appointment Booking and Scheduling Software System (Page 376)

BA9MA

almost 8 years ago

Hi

Does Bookly support RTL appearance and languages???

Bookly-Support Author Team

almost 8 years ago

Hi, thanks for the interest!

Currently, there’s RTL support only for the booking form.

Thanks!
Alex

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marlonsabala Purchased

almost 8 years ago

Hey there,

I’m struggling to set the time slots right.

Situation:

Service is 1h; Padding before: 15minutes

For the life me, I can’t seem to set up the slots so that if a customer books an 8am slot, the next one is available at 9:15 and the following at 10:30 and then at 11:45, etc.

I’ve tried all the options both in services and the general.

You might say: Set the time fo the service to 1:15 ->that would cause bigger issues. With the example above, imagine the staff is available until 12:45. In this case the system would not let you book 11:45 until 12:45 as it thinks the session is 1:15.

Set the general interval to 15minutes -> again, the issue there is that you have cleints able to book 8:00, then 9:45, then 11:30. A lot of dead time in between sessions.

How can I fix this?

Thanks

Bookly-Support Author Team

almost 8 years ago

Hi,

Could you please try to set the duration of the service to 1 hour 15 minutes and enable this setting: Service duration as slot length.

Thanks!
Alex

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cannibales1974

almost 8 years ago

Hi, there: I have a question about the plugin Can I define the number of months that appear to make the reservation? That is, if the current month is April, I can make reservations for the following 2 months only and automatically update the time interval.

Thank you

Bookly-Support Author Team

almost 8 years ago

Hello,

Thank you for contacting us.

The service length is set on the back-end. When the customer books a service on the front-end, he only chooses the start date and time, while the system determines the end time of the service. The maximum length of the service is 1 week, so in order to set service length more than 1 week, you will need Multiply Appointments add-on (https://codecanyon.net/item/bookly-multiply-appointments-addon/17457141?s_rank=24). The add-on allows clients determine the length of their appointments by booking several identical services in consecutive appointments. You can look into the add-on’s demo via the following link: https://www.booking-wp-plugin.com/demo/multiply/ .

Thanks!
Kirill

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marco24690 Purchased

almost 8 years ago

I need to have a page where the user can choose between two services for booking. Is it also possibile to have a link to this page with a predefined service selected, skipping so the first step?

Bookly-Support Author Team

almost 8 years ago

Hello,

According to the Bookly logic, the user can choose between multiple services for booking. You can also hide the first step by placing a booking form on the page and setting the default values for the hidden fields: https://support.booking-wp-plugin.com/hc/en-us/articles/207146905-Can-I-hide-Category-Service-Employee-fields-from-the-booking-form- ; https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form .

Thanks!
Kirill

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mervyn

almost 8 years ago

can this plugin be used for vendor hotel booking?

Bookly-Support Author Team

almost 8 years ago

Hello,

The answer to your question depends on the way you want the plugin to operate. Please, describe the functionality (business logic) you want to achieve with Bookly, so we could answer your question.

Thanks!
Kirill

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mattyclarke Purchased

almost 8 years ago

Bookly is not letting me add any new appointments either from the backend or the front end

Bookly-Support Author Team

almost 8 years ago

Hello,

Please send us an email to support@ladela.com with this inquiry, ticket number #59150, the purchase code as well as access to admin panel and FTP, so we could look into this matter.

Thanks!
Kirill

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Bookly-Support Author Team

almost 8 years ago

Hello. Thank you for your interest in Bookly.

We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.

To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.

Please expect an answer on the next working day, though almost always we reply sooner

Kind regards, Ladela Team

DaviniaJimenez Purchased

almost 8 years ago

Hi guys,

I’ve just purchased your plugin. I’m trying to edit the appearance but the tab seems broken and can have a proper UI to work with. Everything is broken.

The rest of the options: calendar, appointments, payments… seem to work fine.

Can you please help?

Many thanks.

Bookly-Support Author Team

almost 8 years ago

Hi,

Thank you for purchasing Bookly.

Please send us an email to support@ladela.com with this inquiry, ticket number #59139, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

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Lisaallor1 Purchased

almost 8 years ago

I can’t seem to find a way to contact you. But i just purchased this plugin a few weeks ago. Finally get around to connecting it., ITs telling me i have a illegal copy according to my Purchase ID. Can you please help me .

Bookly-Support Author Team

almost 8 years ago

Hi,

You can contact us on this forum page or by sending us an email to support@ladela.com

Please check if you have saved the correct purchase code in the settings menu. In case the behavior persists please send us an email to support@ladela.com with this inquiry.

Thanks!
Alex

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italonormande Purchased

almost 8 years ago

Can you add Brazilian Real (BRL) currency to PayPal? Do you have plans to add more types of payment? like PagSeguro from Brazil

Thanks

Bookly-Support Author Team

almost 8 years ago

Hi,

The Brazilian Real (BRL) currency is already included in the plugin, you can select in the payments menu. What do you mean by adding it to PayPal? Currently, we don’t have in plan to add any specific payment gateways, though Please add these details as a new record to our feature request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives.

Thanks!
Alex

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DonPeregrina

almost 8 years ago

Hello I would like to know a cuple of things

- Do you have a process for data migration? Lets say I already have a system with users and products and clients that I would like to migrate to this program. - Do you also have the posibility to give the staff permissions? Lets say I want certain staff or user to be able to manage appointments , other to only modify them , or if I do not want some staff from looking at sensitive data like telephone number - Do you have the possibility to manage several branches? For example if I have franchises - Can I pull the data directly from tables to feed it to a BI tool , for example , tableau?

Bookly-Support Author Team

almost 8 years ago

Hi, thanks for the interest!

1) Currently, a migration option for all the data is not supported.

2) Staff members that have WP user account will have access only to their calendar and profile. For your inquiry you will need third party plugins, if you want to provided restricted access to the back-end of the website. At the moment, there’s no option to set this type of restrictions.

3) The plugin wasn’t designed for multiple branches, it can be used only by one business.

4) At the moment, this functionality is not available.

Thanks!
Alex

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Nico1911 Purchased

almost 8 years ago

Hi,

How can I know the date my reservations are booked? I would like to see the statistics on which days more reservations are made. Thank you

Bookly-Support Author Team

almost 8 years ago

Hi,

You can check this data in the calendar and appointments menu. The appointments menu contains several filters to generate different lists, you can also export the data and process it to generate different statistics regarding the numbers or booked appointments.

Thanks!
Alex

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Nico1911 Purchased

almost 8 years ago

Dear alex,

Like you say, the calendar and appointments menu contains much data. Even so, i can´t find where can i check the date in which the greatest amount of reserves WAS GENERATED, which is very different from the day that contains the most reserves to be executed.

Thanks

Bookly-Support Author Team

almost 8 years ago

Hi,

Currently, this type of statistics is not available.

Thanks!
Alex

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danifortune Purchased

almost 8 years ago

Hi just purchased your plugin and I can’t add staff members. I put in the purchase number but still haven’t been successful.

Bookly-Support Author Team

almost 8 years ago

Hi, thanks for purchasing our product!

Please send us an email to support@ladela.com with this ticket number #59105 and the purchase code so we could look into this matter.

Thanks!
Alex

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voirplusgrand

almost 8 years ago

Pre-sales question,

Hi, I have a multivendor woocommerce blog and i need to know if it’s possible for users to create their own appointments (and products) in frontend ?

Cheers.

Bookly-Support Author Team

almost 8 years ago

Hi, thanks for the interest!

The plugin is not suited for this type of websites, it was designed to be used by one business.

Thanks!
Alex

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Bookly-Support Author Team

almost 8 years ago

Hello. Thank you for your interest in Bookly.

We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.

To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.

Please expect an answer on the next working day, though almost always we reply sooner

Kind regards, Ladela Team

hgbarrett

almost 8 years ago

I have seen in past comments buyers asking how clients can book a service past midnight but I haven’t found an answer. I need to allow for a client to book a service, for example, from 11pm to 2am. Is this possible? Is there an Add-On that can take care of this. Thanks in advance.

1 other reply

Bookly-Support Author Team

almost 8 years ago

Hi, thanks for the interest!

You will need to adjust the staff member’s schedule in order to provide time slots that available for booking past midnight. You can check this behavior on our demos: https://www.booking-wp-plugin.com/demo-list/

Thanks!
Alex

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hgbarrett

almost 8 years ago

Thanks for the reply but that link didn’t quite provide the information I was looking for. Basically, a staff member in our case is an online rental (music recording equipment) – the product can be rented/booked around the clock. For instance, it’s 11:00pm on a Sunday night. The user would like to book the equipment/staff member from 11:00pm on Sunday to 2:00am on Monday ( a three hour block of time). How would you set the staff member’s hours to allow this? As far as I can tell my options are 12am to 11:45pm – how do I overlap the days? I need to be able to do this 7 days a week. Thanks!

Bookly-Support Author Team

almost 8 years ago

Hi,

For this inquiry you need to set the staff member’s schedule so it’s starts (for example) 8:00 in the morning and finishes 8:00 in the morning the next day.

Thanks!
Alex

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hgbarrett

almost 8 years ago

Ok. Thanks. I’ll take a look.

FrancoBaccarini Purchased

almost 8 years ago

Good evening, I’m using your booking plugin for a barber shop. Unfortunately, the booking email does not arrive to a large number of customers. We are sure it was written correctly and is not in the spam folder.

It happens with @gmail @yahoo @libero email with custom domain etc.

Site hosting is Siteground and that’s it. Can you help me? Thanks, see you soon.

Bookly-Support Author Team

almost 8 years ago

Hi,

There’s could be several reasons why the email ends in the spam folder/or don’t reach at all, usually it happens because the mail filter finds suspicious content, mail server is not set properly or the host is blacklisted.

You could try to use an SMTP plugin for this need, it helped some of our clients, you can check this one: https://wordpress.org/plugins/easy-wp-smtp/

Thanks!
Alex

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bestphotos

almost 8 years ago

Hi, I’m about to start work on a website for a Skating Park, is Bookly suitable for appointments and payment for this type of business. Thank you.

Bookly-Support Author Team

almost 8 years ago

Hello,

Thank you for your interest in Bookly plugin.

The answer on your question depends on the functionality you expect to achieve with Bookly plugin. We would be able to answer your question as soon as you let us know about the way you want the plugin to function.
Meanwhile, I advise you to look into our demo (both, front- and back-end available) to check Bookly booking execution logic: https://demo.booking-wp-plugin.com/ .

Thanks!
Kirill

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Annisa_R

almost 8 years ago

Hi,

I use your product, I’m trying to change the business hour, i have change in the setting, but its doesn’t work, its not change at all in the booking calendar. please help!

Bookly-Support Author Team

almost 8 years ago

Hello,

The business hours have to be changed for each staff member individually in the Schedule section (Bookly > Staff Members > Schedule). If you have changed the business hours, clecked saved, but the plugin has not saved the changes, please, send us an email to support@ladela.com with this inquiry, ticket number #59044, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

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Annisa_R

almost 8 years ago

Hi Kirill, thank you very much its work…Superb..!

Bookly-Support Author Team

almost 8 years ago

Hi,

I’m glad your issue was successfully resolved! Hopefully, you won’t experience any problems in the future, but in case you will – feel free to contact us via support@ladela.com.

Thanks!
Kirill

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tmbond Purchased

almost 8 years ago

Hello,

1. Can customers book appointments with independent service providers?

2. Can site admin charge independent service providers a fee for them to advertise their services?

Bookly-Support Author Team

almost 8 years ago

Hello,

The customer can book an appointment with the staff member that is created in the Bookly back-end and is assigned to the chosen by the customer service.

Admin can change service fee for each staff member (admin has full access to the Bookly).

Thanks!
Kirill

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Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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