6589 comments found.
Can you recommend one or more hosting provider by name which is suitable with this script?
Hello @celecele. Any Linux server is ok for Acelle Mail (CentOS, Fedora, RedHat, Debian/Ubuntu, etc.). You can try with Amazon AWS, they offer 1-year free VPS which is worth trying. Regards.
Is there an Italian Translation?
Hello @garpinformatica. We do not have a built-in language package for Italian. However, you can translate it yourself using our Language/Translation tool, which allow you to add any language you desire. Regards.
Your documentation needs ALOT of work for something this complicated.
Where are the templates? I thought the whole point was it comes with email templates to use?!
Hello @Baked-Themes. Unfortunately we are not allowed to include any 3rd template library in our product, as it may violate the licence. Below are some good free ones that you can try:
https://www.dropbox.com/s/b1sttenphxu2bu1/template_MailChimp.zip?dl=0 https://www.dropbox.com/s/vwj2185igtsi2is/template_passion.zip?dl=0 https://www.dropbox.com/s/hpbqtbk1y9wxg7x/template_PROMO_GREY.zip?dl=0I’m not asking for third party templates. I’m asking for what you advertise!
“Acelle Mail comes with an advanced Email Template Builder as well as dozens of pre-built email templates/layouts for you to start on”
So where are the dozens of templates??
Please check my answer in another thread. Thank you.
Fatal error: Uncaught ReflectionException: Class log does not exist in /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php:734 Stack trace: #0 /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(734): ReflectionClass->__construct(‘log’) #1 /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(629): Illuminate\Container\Container->build(‘log’, Array) #2 /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(697): Illuminate\Container\Container->make(‘log’, Array) #3 /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(849): Illuminate\Foundation\Application->make(‘log’) #4 /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php(804): Illuminate\Container\Container->resolveClass(Object(ReflectionParameter)) #5 /home/internationalyog/public_html/vendor/la in /home/internationalyog/public_html/vendor/laravel/framework/src/Illuminate/Container/Container.php on line 734
Hello bhanu2217, please check your mailbox for our response. Thank you.
my version is 3.0.9 and upgrade file is not updating it to 3.0.14 … it says not supported…last supported version was 3.0.10 … how to get that file?
any update regarding this?
Hello @pelfusion. So you will need to upgrade to version 3.0.10 first before you can go to 3.0.14. Please shoot us an email through our profile support/contact form. We will provide you with the upgrade package. Regards.
I am Interested on this script. The followings are my pre-order questions.
Q1. If reseller and customer set Sendmail and PHP-Mail, will it effect to our server send mail performance? Q2. Can resellers create their own payment method like paypal and collect charges directly from their own customers?
Please.
Hello @celecele. Thank you for your interest in our product
Q1. Yes. So you may want to disable the option for your user, only allow SMTP or 3rd services for sending emails
Q2. We do not have a reseller account, only admin and customer (user). You can try our demo app to see how it works
Regards, Louis
Sorry for the inconvenience caused … much appreciated for the help offered … all the best
These guys doesn’t fucking answer emails
Would you please answer why i cannot import or export email … Possibly this should the main tool for your product !!!
Hello @epagani1. Please check your mailbox for our response. It seems you did not get our email, see my screenshot below:
http://prntscr.com/iulohxLet me know if you are not familiar with setting up cronjob, we can help then
Regards, Louis
hi i sent u 2 messages yesterday can you please check
Hello @everyone09. Please check your mailbox for our response. Thank you.
if u talking about my email i don’t have anything from you not even in spam if u talking about here in codecanyon to be honest i dont see any mailbox 
it seems you have catched up with our email
yes all good now lets hope u can help me haha
Awesome application…
New feature suggestion: When a new customer is added, and he is using junk database to send emails, there must be a check, that if bounces are greater then or equal to 3% then customer account should go to Suspended state, and he should not be able to send new emails until reactivated by the admin.
Thanks
Hello @punitagarwal4. Thank you for bringing it up to us. It would be a great feature to have. We will consider adding it to our near future release. Thank you.
Hi,
Just want to know, are you willing to add this feature ? i really need this
Hello @punitagarwal4. It is already in our backlog. However, right now are not sure when it will be added to the development cycle. Please shoot us a message if you need it instantly, we can discuss on the details. Thank you.
hi team kindly tell me when next update ?
Hello @thinkbigcreations. We manage to release one or two new versions every month. We support the Upgrade Manager which allow you to upgrade to any future version of Acelle Mail (free) without reinstalling it. Regards.
hey,
I’m interested about your script, but firstly I would like to ask if I can edit the footer to replace My domain name instead off acellemail.com
for example to be © 2017. Acelle Email Marketing Application by xxxxxxxx.com
Regards, Hazem
Acelle Mail lets you customize the user interface (UI) text in all areas of the webapp (titles, labels, tooltips, links/buttons, forms…)
1. Go to Admin view > Settings > Language
2. Click on the Translate button next to the language you are using (or add a new language)
3. Typing the new UI text you desire in the editor
4. Click the Save button to save your changes
You can also change the default Acelle logos in the Setting > General dashboard to make it your own brand
Last points to ask:
- is this script ( with $49 ) let my customers to create accounts to use it without any issue? - what are the issue that I may faced when using shared hosting company, & what’s the features of VPS that should I use? - are you support unlimited issues that I faced after installing the script?
Hello @owcteam. See my answers below
1. Yes, Acelle Mail allows to users to register 2. Shared hosting environment may have some restrictions that may prevent Acelle Mail from working correctly. Any Linux VPS will work with Acelle Mail. 3. Support: just shoot us a message if you run into any problem, we are willing to help if it is a problem of Acelle Mail itself.
Regards,
i am having problem kindly give the solutions please
problem :- when new user creating account verification mail not receiving
i have properly try PHP Mail & SMTP Mail also but not working kindly help me please
Hello @thinkbigcreations. Can you explain a little bit more? What is the error you got? Or can you just take a screenshot? Please shoot us an email through our contact/support form. Thank you.
thank you so much for your reply. i have fixed the problem
Glad to hear that
Hi, I’m very much interested in it. But VPS settings looks complicated for me…Which functions could be restricted if I use a shared hosting?
Hello @kjcheon. Thank you for your interest in our product. Acelle Mail can still work on most hosting environments. Acelle Mail will perform a check before it install. If you are problem working with VPS, we are willing to help. Regards.
Thanks for your reply. You mean, on most shared hosting environments? What about Godaddy shared hosting?
GoDaddy is also a good choice. Some of our users are on GoDaddy and it just works without any problem. Regards.
is it possible to add chat balloon with script?
Our web app is open source (PHP 7), so you are free to embed and script or plugin you desire. Regards.
Hi,
I get the error message when I use SES.
Error executing “SetIdentityFeedbackForwardingEnabled” on “https://email.us-east-1.amazonaws.com”; AWS HTTP error: Client error: `POST https://email.us-east-1.amazonaws.com` resulted in a `400 Bad Request` response: <ErrorResponse xmlns=”http://ses.amazon
The domain from address is verified, but still the same? Please help.
Thanks
I tried again with 6 contacts in the list, but only 2 delivered, and rest 4 shown same error message.
please reply
should i expect any reply from you ?
Hello @punitagarwal4. Please check your mailbox for our response. Sorry for the delay as we take a higher priority for issue reported via email.
Hello @dr_habito. It seems to be a server configuration problem. Can you provide us with access to your hosting server so that we can help troubleshoot it for you? Please shoot us an email through our profile/support contact form. Thank you.
"Unexpected result from verification service: {"xxx@yyy.com":{"email":"xxx@yyy.com","status":-1,"description":"unknown","smtp_code":null,"catch_all":null,"disposable":null,"role":null}}
And then the verify process stop.
Never mind! I fix it myself
Thank you @duynguyen2105. It seems to be an error of the verification service. How did you fix it?
Because your configuration doesn’t contain status = -1 (eVeryfier). So I added it to file config/verification.php.
'id' => 'everifier.org',
'name' => 'everifier.org',
'uri' => 'https://api.everifier.org/v1/{API_KEY}/verify/{EMAIL}',
'request_type' => 'GET',
'fields' => [ 'api_key' ],
'result_xpath' => '$.*.status',
'result_map' => [ '1' => 'deliverable', '0' => 'undeliverable', '-1' => 'risky' ]>
By the way, can I add email via API (Subscribers—> Post) and require user to confirm just like they subscribe via embed form?
Or, run verifier as soon as new email added to the list?
Thanks and best regards,
One more thing,
How can I create a segment which can exclude all “Unconfirmed” status?
By the way, can I add email via API (Subscribers—> Post) and require user to confirm just like they subscribe via embed form?We are working on it, will have it included in our future release.
How can I create a segment which can exclude all “Unconfirmed” status?It is also another feature we are working on. Will be included done soon
Thanks, @louispham! I’m looking forward to the new update.
By the way, how can I config the script send email faster? I send about 10K email per day and config Amazon SES limit 800 emails/min but it sending less than 100/minus.
Thanks
Email throughput performance may also depend on your network speed as well as your CPU/memory. You can also try adjusting the “Max. number of process” setting in the subscription details page to speed it up (if you have a lot of memory / CPU – otherwise, using multi-process could even slow it down)
Thanks! I’ll give it a try.
I’ve got a weird bug today. I duplicate a campaign to send it to another list. The original is good but the double one got Error (image: https://imgur.com/a/nALIt). I also check the table system_jobs but that job marked as done without error. Any clue?
Hello @duynguyen2105. Can you send us the screenshot again, I cannot get the one you provided, see my screenshot: http://prntscr.com/iwdgwt
Never mind – I got it 
Do you have plan to add Gmail SMTP or email delivery through Gmail API? Any reply on email tracking?
Hello @ankitpr89. Using Gmail for marketing email is NOT recommended as Gmail will block your email account. You will need to go with other ESP for marketing emails like SendGrid, Amazon SES, Mailgun, SparkPost, ElasticEmail… They are all supported by Acelle Mail.
