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Discussion on SUMO Reward Points for WooCommerce

Discussion on SUMO Reward Points for WooCommerce

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2662 comments found.

Hi, is it compatible with “WooCommerce Product Add-ons” plugin?After the product adds additional options ~ ~ the same product. Different additional options. Add to Cart Will only extract the newly added product?

Hi,

We need additional information about your requirement. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details.

Thanks.

Hi, are we able to set so that customer are not able to redeem their points on a ’’bulk discount’’ item?

Hi,

This feature is not available.

Thanks.

Hi

I would like to know if instead of converting points into cash, we can convert a number of points into a product offered.

Example: 10 points = a simple product 20 points = two simple products 30 points = a luxury product ...

Thank you

Hi,

- This feature is not available.

- Using SUMO Reward Points you can earn points for the actions such as Account Sign up, Product Review, Product Purchase etc. You can make use of the points earned to make the discount on future purchases.

- We have provided Point Pricing Feature using which you set the products that can be purchased only using the Points.

Thanks.

Can i set a expiration date for the points ? For example if someone purchase a item and her gets 100 points for that purchase am i able to define that these 100points are available to use for the next 50 Days ?

Hi,

Yes, it is possible. Please follow the steps to configure the settings,

Go to WooCommerce -> SUMO Reward Points -> Modules -> Points Expiry

- Set the number of days as per your needs in Validity Period for Points field

- Save the settings

If you have any other queries, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi, is the plugin compatible with php version 7.1.14?

Hi,

We haven’t checked with this version. If you face any issues, please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Thanks for your reply. Can you please tell me, which php version you tested? Thanks

Hi,

We have tested with v7.0.10.

Thanks.

Hi, I have a presale question: In your screenshots I see a product without a price and only points and a payment method with points only. Is there a setting in the product which determines that this product (category) can be bought with POINTS ONLY instead of normal money?

All other products in the shop should be bought with normal MONEY ONLY. Can I do this with this plugin? Thank you in advance.

Hi,

Yes, it is possible. We have provided Point Pricing Feature using which you set the products that can be purchased only using the Points.

Thanks.

On the order details page, I’d like to display points earned for the order, not points granted for the order. Is there a message shortcode that can do that? When I’m printing packing slips, the orders always say “you earned 0 points for this order” even though they did earn points, they just haven’t been granted yet.

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details. Our support team will follow up.

Thanks.

Hi found a bug

Shortcodes used in Redeeming Module [pointsvalue] shows wrong value

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team will follow up.

Thanks.

This is a complement to the developers, and the support team! Thank you very much for your support. I have bought your plugins last week, and created several tickets alerting you of bugs and incompatibilities. Even though at first I felt that you took a bit long to answer the tickets, you were in fact resolving the problems. For that I would like to commend you! Thank you for helping me using your plugin and making it compatible with OptimizePress! Thank you. Thank you also for doing it quickly as well without sending me back and forth! You guys are great and I can trust you!

Thanks for the kind words.

Hey,

I’m interested in this plugin but just want to make sure that it can fully support multiple languages before buying it.

From the localization screenshot (https://s3.envato.com/files/231240138/Screenshot/1024localizationtab.png) I see that you can enter custom messages like “You Cannot Earn More than [rsmaxpoints]”. Where can I add additional translation to that message? For example, a user switches their language to Chinese. How can I handle this?

Thanks.

Hi, I have another question.

I can’t seem to find where the documentation for the API is. I’m trying to see how customizable this is if I were to integrate it with my theme.

For example, I’m looking at the demo site and see the points earned from a product displayed next to the price. Is there an easy way to remove that and display the points a user can earn somewhere else on the page? In the settings or by code?

Thank you.

Hi,

- We have provided compatibility with WPML using which you can give translation texts to multiple languages.

- We have provided an option to display the Earn Points Messages “Before/After the Product Price” in both Shop and Product page. You can configure the settings as per your needs. We don’t any other option to display the message anywhere on the page.

- We have provided Action Hooks and Filters in our documentation. We need more information regarding what customization you are expecting. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details.

Thanks.

Is version 19.9 the latest? I am using 19.9 version, have setup not to award points when there is a sale price. But the single product page shows a message that user will receive points. But if the product is added to cart, there is no message that you will receive points if you make a purchase. Why is a message showing up in a single product page, if I have set up not to award points if there is a sale price?

Hi,

Yes, 19.9 is our latest version. Feel free to contact our support at http://fantasticplugins.com/support by opening a ticket. So that our support team will check out.

Thanks.

Hi Could this plugin allow referrers to earn points as well? Example if I refer a friend I earn 5 points and if my friend who is under me refer his friend both he and I gets awarded points as well. Or is it only one level? lmk

Hi,

- We have provided only Single Level Referral System.

- Basic terminologies used in our Referral System,

Referrer – A person who has referred someone

Referred Person – A person who has been referred by someone

There are 2ways to refer a new user to the site,

1) Referral Link Generator

Once users registered on the site, they can generate a referral link[My Account Page] and share it on social media.

2) Refer a Friend Form

- Any registered users can refer their friends using the Refer a Friend form.

- The user should have to fill up the refer a friend form with the required details and an automated email will be sent to the referred person.

- The referred person will receive the Referral Link from the Referrer.

Ways to earn points for Referrer,

i) Referral Account Sign up Points

If the Referred Person creates an account on the site by using the referral link, then Referrer will earn Referral Reward Points for Account Sign up.

ii) Referral Product Purchases Points

If the Referred Person purchases a product which contains Referral Product Purchase Points and Getting Referred Points associated with it, then Referrer will earn Referral Product Purchase Points and Referred Person will get the Getting Referred Points.

Thanks.

Presale question: My client does not want “points” to show anywhere to his customers, in the backend or front end, but rather, only show the “cash” value their points have accumulated. I’ve read through the comments but can’t find anything that states whether that’s possible. Is there a way we can use this plugin and ONLY show the cash value they have and not points? Thank you!

Hi,

We are displaying the points which can be earned for the product along with equivalent dollar value[Eg. 100points($100)]. As of now, we don’t have the option to display only “Dollar Value(Cash)”.

Thanks.

Ok, thank you for your prompt reply!

hi, where in backend I can setup Reward Type as “By Percentage of Product Price”

Hi,

If you are referring to our demo, then you can see the options provided in the plugin settings but you cannot save it.

Please follow the steps to see Reward Type as “By Percentage of Product Price” on our demo,

WooCommerce -> SUMO Reward Points -> Modules -> Product Purchase -> Product Purchase Reward Points Global Settings

- Enable the Global Level Reward Points option

- You can see Reward Type as Fixed Points/Percentage of Product Price

If you have any other queries, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Is it possible to set “Redeeming Points Conversion Settings” bases on redeeming points? e.g. redeeming 500 points = $5, redeeming 1000 points = $20, redeeming 5000 points = $250. The requirement is very good for growing the user points which is cost effective for short-term for the business owner.

Hi,

No, it is not possible. We make a note of it and check for the feasibility in future.

Thanks.

Hi,

In the cart page, I would like the reward points to be subtract from the Total including the shipping fee and not from the Subtotal.

So for example: LV Points = 20 Subtotal = 100 Shipping fee = 10 Total = 110

Currently the calcul is:

(Subtotal – LV Points) + Shipping

What I want is:

(Subtotal + Shipping) – LV Points

Thanks

Hi,

As per our implementation redemption of points will work based on WooCommerce Coupon. They have restricted to use a coupon on tax and shipping cost after WooCommerce 2.x versions. So it is not possible to apply and calculate the points based on the Order Total.

Thanks.

Hello.
We have an online store, and also have a physical store in a mall.
We would like to have a way that no matter the customers buy online or in the store, they still can receive points.
We know this plugin is only for online store, just are you planning to have features like each registered customer can have a QR code, so we in the store can just scan it and enter points?
We check your demo, right now we need to go to Add/Remove Reward Points Settings, and search the customers by username or email.
It will be great if you have that. Also if not, will you guys do custom works on it?
Thank you.

Hi,

As of now, we don’t have such plans to do this kind of feature.

Thanks.

Hello i have some question.

1. Can we maybe give Points in % percentage for when a customer buyin a product. Sample: We set the Points to 1 = 1 Eur. Percentage to 10%. Membership sent a refer a customer to buy a product. The product cost 100 euro. If the customer buy the product the Membership get 10% for sold product. The Membership must now get 10 Points. Is this maybe possible?

2. We want that every Membership can create their own Voucher Code like: BUYANDGET10. This code must we see the same as Referral Link. Is this maybe possible?

3. We will give a monthly recurring price package plan for us Customers. Can the members use this recurring code automatically whitout entering every time to get commission for every payment?

Thanks.

Hi,

1. We need more details about this feature. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details.

2 & 3 are not possible.

Thanks.

Can I have the purchase status complete when the buyer buys the full amount? (I do not use the SUMO gateway)

Hi,

We are not clear about your requirement. Feel free to contact our support at http://fantasticplugins.com/support by opening a ticket with more details.

Thanks.

can you sell items which can only be bought with collected points and not with credit card etc?

Hi,

Yes, it is possible.

Thanks.

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