Is there api to programmatically add credit to account?
Yes, this is possible. Thanks.
Am i to understand that any purchases that have points applied cannot be done through our existing payment gateway?? I’m a bit confused about that?
You can redeem points for discounts and the balance can be paid by any WooCommerce supported existing payment gateway in your site.
So for having my developer place social media sharing buttons on each of my pages using jetPack will this track those shares for awarding points or do I have to put the social media shortcode share buttons on there in a different way using your plugin instead?
It might not work with other custom buttons but only with native social network buttons which are available in this Plugin.
Okay, but those native social network buttons that are included in the Plugin can be placed anywhere by a developer right?
Please check with our support at http://fantasticplugins.com/support by opening a ticket and our support will get back to you.
I waited two days and they got back to me to tell me that they don’t have shortcodes for placing their native social network buttons where we want them but that they would consider it in future versions. So basically no. If that’s the case, you should just tell everyone up front that it only works on default themes that are not customized in any way and that there is no shortcode for placing the native social network buttons. Which is amazing. Any way, since it is not possible to place social network buttons where I want them on our theme, I need a refund.
Sure, You can take a refund by opening a refund request with envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the “Click here to request a refund” button to get a refund.
Hello,May i ask:
Does it make 2 kinds of points?
Ex: A point and B point,thank you!!
There is only 1 type of point but can have different expiry dates. Not sure what you mean by two types of points.
1. I notice on the welcome page it says “Product Purchase Reward Points has to be enabled at product level for Product Purchase Reward Points to work”; where is that located and how is it to be enabled?
2. FB says “Some Facebook integrations require approval before public usage. Before submitting your app for review, please consult our Platform Policy and Review Guidelines.” Do you know if yours requires approval?
Thank you, great product!
I did thanks
My developer says “SUMO reward don’t have share social shortcode. Please contact to them. Thanks”—how do I put the social share buttons on our website that the visitor clicks that will track that activity for the rewards? Ours is a custom theme.
Please talk with our support through the support ticket which is the easiest and quickest way to contact our support. Our support doesn’t check here.
Do I need to open a support ticket just to ask generally how it works? It doesn’t use shortcodes to apply to social media buttons, so how is it supposed to be set up to appear?
We will appreciate if you can talk with our support which as we said earlier is the easiest and quickest way to get the correct answer. There are many reasons why this is the best way such as this Plugin is constantly evolving and support is the best place to get the latest behavior, our support doesn’t check here and we have a dedicated support team, we even encourage pre-sale questions to be sent to our support etc. Regarding your question, kindly check the social rewards tab in the settings where you can enable or disable the buttons. You can also check the documentation pdf file which is available along with the Plugin files.
When my customer use point in my cart, page started to reload and then I got white page in my cart. So I cant use your plugin right now but I used before and I have some customer compliant. I did not realised when this problem started.
I could not find a solution and I need it.
Thanks for opening the support ticket and our support will check and reply.
I love your plugin. However, there’s one thing that annoys me… Is there any way to put the cart messages, buttons, etc UNDER the products? The messages are really ugly and buggy on the top. I read all the documentation and searched all the plugin and didn’t find this option. Any chance this gets included in future updates? Thanks
Thanks for the suggestion. We will see what best we can do on it in future updates.
Hi All, hope we are all having a good weekend.. I was just wondering if there is any freelancers that the Fantasticplugins team will recommend.. to help setup this plugin or is there any freelancer reading this comment that knows how to set up this plugin can they please contact me … and P.s, it will be good if the Fantasticplugins team had a set up video..Kind regards
As of now we don’t have any help video. But you can contact our support at http://fantasticplugins.com/support by opening a ticket if you need any help. We don’t offer set up as a service but feel free to reach our support if you need any help in the set up.
No Problem, I know you offer point on your plugin for social media likes..is it possible top set up the plugin… to give points for following my page on instagram
Sorry, it is not possible. Thanks.
Pre-sale question: I want to do two things with this.
One is only allow points to be redeemed for products from a specific category that aren’t purchasable anyway beside reward points. Basically I only want the earned points to be used on specific few items.
Second I want the lifetime accumulated points to remain visible somewhere even after the points have been used. This would show the lifetime value of this customer and allow me reward people accordingly when they’ve reached certain thresholds.
Can it do these two things?
1. You can set up products that can be purchasing only using points. This way those specific products can be purchased only using the Reward Points Payment Gateway using the Points.
2. Yes, you can display the total accumulated points for each user or the total users in a table using shortcodes.
If the item that has been purchased is returned and the customer gets a refund does it remove the points so that it takes them back to the number of points they had prior to purchasing the item that they returned?
Yes, the Reward Points will be rolled back when the order status changes to refunded or cancelled etc.
I do not seem to be able to get the Product Sharing Label to display (i.e. Earn [rewardpoints] Reward Points For Sharing)
Please click on the link below to view a product
Also click on the link below to view the settings
Please what can I do?
Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support can check it out.
I have sent the ticket.
Pre-sale question. We need to add a 2% bonus for every completed order to our customer account. For example: completed purchase for 123 euros is worth 2.46 euros worth of discount on the future orders.
So my questions are:
1. Can this be achieved by using your plugin?
2. Some similar plugins are not able to round points. For example: 2 euro order is converted to 2 points rather than 1.56 points. Can your plugin round points as i ask?
2. Round off is not available for actual calculation but only for display purpose
What does this mean: “Round off is not available for actual calculation but only for display purpose”. Does this mean that 2.46 points is shown but discount is given either 3 points or 2 points instead of 2.46 points?
It means that 2.46 points will be displayed as 3 or 2 but for actual calculation only 2.46 points will be used.
Thank you for your quick reply.
If it already calculates correctly then it is great. If we purchase this plugin can you provide us a custom code which makes also points to be displayed as 2.46 instead of 2 or 3. If you could do that then we most certainly would buy this product.
If you set the roundoff to 2 decimal places then it will be displayed as 2.46 itself. Thanks.
Hi – The plugin states it gives points to users once they provide a review. However what review plugin does this support? Does it support WooThemes Product Reviews Pro?
It works based on the review feature within WooCommerce. Please contact our support at http://fantasticplugins.com/support by opening a ticket if need any help.
Hello sir , Its possible to reward points only for Prepaid orders ?
If you are referring to admin creating manual orders then you can also award points for that but restricting points only for manual order is not available.
sir In the India most of ecommerce running by this future they giving cashback for prepaid order
Why would you want to restrict points only for manual orders? Why should you limit it for orders made online? Is there any specific reason? This Plugin supports both ways.
I want to give cashback to only prepayment order
In india cash on delivery charge is double then prepaid order, so we are trying promotional offers to customer make prepaid orders
Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details so that our support can get back to you.
hi, is possible to buy productA with money, and buy producut B with points at the same time in cart?
If you are referring to Product B as a Point only priced product then it is not possible. When Product A and Product B (as long as both are not point only priced products) are added to cart user can redeem points on the total only and the balance can be paid using money.
i just want to know why “Earning Points Conversion Settings” is not working in woocommerce 2.6.14, can you help me with this problem?
Have you purchased this product? Please post from the account you purchased. Thanks.
hello when someone goes through the order process it is now sending emails and showing order details with the value as points, point pricing is turned off.
so a $15 item will now send out emails that say under total pt750 even with point price disable global and by using bulk update.
have already submitted ticket as well.
Thanks for opening the ticket. Our support will check it out and get back to you. Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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