Code

Reviews for SUMO Reward Points - WooCommerce Reward System

200 Reviews

for Feature Availability

excellent plugin.... cost very reasonable in what all this plugin has to offer.. and excellent support staff helped me install the plugin and also did a small customization for me..

for Customer Support

Have used hundreds of plugins in the past, and like always there are always small bugs and issues, but the team at SUMO is so super fast at fixing and implementing any bugs or additions. They have responded within 24hours every time and even implemented minor changes to plugins fast, and free of charge. Highly recommended, and very nice plugins.

for Flexibility

One of the best, if not the best, marketing tool so far...

for Other

The features of this plugin, along with the quality of the code and superb quality of the support makes buying this product a must.

This is the absolute best points plugin as well as reward system plugin along with refer a friend plugin all in one.

100% recommend this plugin!

for Customer Support

I've had several problems with this plugin and EVERY time they try to blame it on anyone other than them. Blame the theme author....blame other plugins....anything to not have to take responsibility for their own mess.

It's a buggy plugin that, if I could do it over, I wouldn't buy again. I've invested way too much time on this. In a perfect world it would just work - AND they would support it properly. They don't.

There are lots of better options out there. Don't waste your time with the excuses from them like I did.

Looking through the other bad reviews - it's clear they make the same excuses with other people as well.

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Thank you for proving my point for all to see. When there's a problem you can't handle you'd rather belittle and try to shut people up by giving them a refund.

I reject your refund and I'll ask you again. Can you fix your mess or not? If not I'll expect a refund of my extended support that I just bought again.

FantasticPlugins

Author response

As per our investigation the problems are with respect to your site and it is beyond the scope of our Plugin.

If this Plugin isn't helpful to you, then you can take a refund by opening a refund request with envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the "Click here to request a refund" button to get a refund. Thanks.

for Feature Availability

Full functionality plugin, very good!

for Code Quality

This plugin has cost my client thousands of dollars. It doesn't remove points when a customer redeems points as partial payment for a product. This is a HUGE bugs that needs to be fixed ASAP!

FantasticPlugins

Author response

There is no such bug in our Plugin for your information. Please contact our support if you want our support to check it out.

If this Plugin isn't helpful to you, then you can take a refund by opening a refund request with envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the "Click here to request a refund" button to get a refund. Thanks.

for Code Quality

This is the best reward plugin ever made.

I can not found any bug in it,the possibilities have no limit,the support is excellent.

This plugin increased my user loyalty at about 400% and everyday i gain more and more loyal users (10-12 new users everyday).

Keep up the good work guys and in the future i am expecting more "surprises" from you :)

for Code Quality

It has loads of features and very customizable! We did like the features and functionality.
However. We just noticed that it adds around 0.5 seconds time-to-first-byte load time on a category page and 0.1 seconds on a product page.
Such a problem makes us not able to use the plugin anymore unfortunately. :(

FantasticPlugins

Author response

It is hard to say without checking. Please contact our support if you want our support to check it out.

If this Plugin isn't helpful to you, then you can take a refund by opening a refund request with envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the "Click here to request a refund" button to get a refund. Thanks.

for Customizability

Best plugin for rewards, And good work with the support team. Thanks for all

for Customer Support

Ce plugin est très complet pour les points de fidélité, parrainage, et tout est automatisé. Il est complexe à paramétrer, mais le support client est vraiment très efficace et très patient ! Donc, très bon plugin que je conseille.

for Flexibility

Thanks for great support and helping to fix my issue with your great plugin!

for Customer Support

Fast and effective solving my doubts.

A very good plugin, it is worth its weight in gold.

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