165 Reviews

for Bugs

Many bugs/ shortcodes not working.

FantasticPlugins

Author response

Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need support.

Thanks.

for Customer Support

These guys are great with support. I had an issue, opened a ticket and had it resolved in a day. The updated UI is also truly kick-ass. They nailed it. Thanks guys!

for Other

It is a very amazing plug-in. Thanks so much.
However, there is one problem.
I can not find a place to translate English in the menu of my page.

FantasticPlugins

Author response

Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support can let you know how to translate. Thanks.

for Customer Support

Fantastic support in helping me identify and solve issues with regard to the plugin and my website!

for Customer Support

the plugin is really good and the support is very fast. problem solved in the day and more was my fault. Thank you very much. good work

for Other

In the beginning, it was a bit difficult with all these settings, but they have a great and helpful support. now it's running perfectly!

for Customer Support

I wholeheartedly recommend Fantastic Plugins and their software- they're amazing! They offer a robust, comprehensive solution for pretty much everything you could need for your Woocommerce subscription store, including a great membership points and discounts programme, and a refer a friend scheme.

We initially purchased all the Woocommerce branded plugins (subscriptions, memberships, reward points), directly from the Woocommerce store page. Right out of the box I wasn't very impressed with the range of features, and while tech support was prompt, it often wasn't very insightful.

It was after some searching around that we found Fantastic Plugins and their SUMO range. What a difference! Not only is their entire set of plugins much cheaper than the official Woocommerce store ones, they offer a vastly more comprehensive feature set in each plugin.

The support by Fantastic Plugins is also brilliant. We had a few issues configuring the reward points software, so their team actually went into our website and sorted it for us.
They also went above and beyond this. For the synchronisation of the subscriptions, we needed them to be tied to a day of the month (and not a specific month), a feature that didn't exist in SUMO Subscriptions. We asked this question, and Fantastic Plugins told us it didn't exist but they would look into it for us. A week later they sent us a development version that has implemented that feature! Wow! I was amazed they would actually code a whole new feature just for one customer, but they did. And they're currently investigating a second feature we need.

In summary, all the SUMO plugins were excellent and much better than their WooCommerce rivals. Changing systems over to SUMO completely was the best decision we could have made. They have more features, more flexibility and fantastic levels of support.

I'm incredibly happy we found them and recommend them to anyone who wants to offer subscriptions, reward points, or discounts.

for Customer Support

Great support, Great plugin. Increasing my sales by selling points instead of normal price. Still have a lot of potential, need to dig it deeper.

for Feature Availability

Comprehensive plugin , but worthy plugin too .
Top Customer support, various features to earn reward points are interesting for my website visitors,

Good Code quality, Bulk Features, Quick Support,

thanks for the team !

for Feature Availability

Excellent work! Thank you by produce this wonderfull and powerfull plugin. It's a brilliant job!

for Customizability

Amazing plugin! It does everything what we need and more. And also the support very helpful and professional.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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