179 Reviews

for Customer Support

Works fine and if it doesn't the support is fast and good!

for Customer Support

Support jumped on an issue right away and fixed it. Very impressive support.

for Design Quality

The developers have good concepts, algorithms but I really don't like the way you guys output shortcodes, not a very good frontend UX.

for Customer Support

The plugin has a very good quality features. I ran into a few issues, though, the customer support was great and provided resolution in a timely manner!

Doesnt work out of the box (some features do) even on base WP/WOO install some modules do not work. Put in support ticket and they wanted me to set up additional dev servers for them with my theme, which I already did. I cant use this plugin as delivered.

FantasticPlugins

Author response

When our support checked, multiple issues were found such as order subtotal becoming zero even when our Plugin is not activated, you haven't enabled the modules, your exact need isn't clear etc. You have also not followed up in the support ticket for the past one week. If you feel this Plugin doesn't suit your needs, then you can take a refund by opening a refund request with envato In the following link ( https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- ) you can use the "Click here to request a refund" button to get a refund.

for Flexibility

Even if there are some missing components or tweaks needed for the plugin, at least they are considerate enough to accept suggestions or features coming from the customers and if it is viable to the overall plugin then they will add the requested feature at least.

for Code Quality

It is a bit complicated and time consuming to set it all up as you like but the support was very helpful and got it all workable in the end.

for Bugs

Many bugs/ shortcodes not working.

FantasticPlugins

Author response

Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need support.

Thanks.

for Customer Support

These guys are great with support. I had an issue, opened a ticket and had it resolved in a day. The updated UI is also truly kick-ass. They nailed it. Thanks guys!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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