19472 comments found.
Hi there,
There is some issue with our bookly “staff members”, every 10 days the data comes wrongly, the half of day hours disappear.
Please help me. BR
Hi,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Kirill
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Hi Just bought the plugin but I have a few problems one of which is when I save my settings for email notifications I get the following error message, Fatal error: Call to a member function setFields() on a non-object in /home3/charl/landing.teflbright.com/wp-content/plugins/appointment-booking/backend/modules/notifications/forms/Notifications.php on line 85
Hi,
Please send us an email to support@ladela.com with this ticket number #47012 and the purchase code so we could look into this matter.
Thanks!
Alex
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Found the solution. Uninstalled and then reinstalled the plugin. works perfectly thanx
Hello,
Thank you for being proactive in solving the issue.
Do not hesitate to contact us again in case any questions arise.
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter. https://ladela.zendesk.com/agent/tickets/46577Thanks!
Kirill
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Additional Fields in Appointments List?
I would like to be able to show the customer’s booking number in the appointments list table. I don’t see an option for this. Has anyone done this before? Can you give me an idea of where/how to edit the table to get the booking number to show? Could be important to a client who cannot find their reservation email – emails currently show booking number – but needs to reference it. So if they are logged in they can easily see the number in the table.
Hi,
Currently, this functionality is not supported.
Thanks!
Alex
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i have 2 problems with bookly 14.1 the first one is when some one do the booking the payment not shown in admin area the second one is now when some one do the booking its not appear in the appointments at all ! and in the calendar its show that some one register but there no customer details at all
Hello,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Kirill
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Is it possible for a user to purchase a package?
For example,
User purchases a package of 3 sessions. Is able to book 3 sessions.
Hi,
This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/206666919-Add-support-to-sell-Sessions-and-per-week-re-occurrence
The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).
Thanks!
Alex
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Desperately need this, and have added a comment to that feature request.
Is it possible for a user to purchase a package?
For example,
User purchases a package of 3 sessions. Is able to book 3 sessions.
Hi,
This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/206666919-Add-support-to-sell-Sessions-and-per-week-re-occurrence
The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).
Thanks!
Alex
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How my clients can login in to see their reservations ?
Can they pay one for 1 service, that includes 10 seances and book all of them separated ? I mean they buy 1O massages, but they want to book one for the 12th another for the 25th etc…
Hi,
1) Customers will need to have WP user accounts and you’ll need to add the appointment list shortcode on a page. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients
2) This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/206666919-Add-support-to-sell-Sessions-and-per-week-re-occurrence
The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).
Thanks!
Alex
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I am using this plugin on a school’s website for students to schedule tutoring appointments. The tutors are the Staff Members and the subjects they teach are the Services. Is there a way to designate which subject a tutor teaches on certain days? For example, John Smith is in the tutoring center on Monday and Wednesday, but he tutors English on Mondays and Math on Wednesdays. Can I make that distinction in the back end so students can book him accordingly on the front end?
Hi,
If you have a lot of staff members, you probably need to create more services and use the service schedule add-on to restrict the availability of the services. Here you can check this add-on: http://srv-schedule-demo.booking-wp-plugin.com/demo/
Thanks!
Alex
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Hi,
i have a problem with the Sync between Google Calendar & Bookly.
It works perfectly except few random slots which are not blocked on bookly but busy on GC. Should you help me with that problem ?
Thank you
Hi,
Please check if the time zone is set correctly in WordPress settings. I advise choosing a city from your time zone instead of fixed hours, to avoid having issues with DST. If the behavior persists then send us an email to support@ladela.com with this ticket number #46931 and the purchase code so we could look into this matter.
Thanks!
Alex
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i’ve already sent you a mail, thank you
Hi,
Thanks, we found your mail and got back to you.
Thanks!
Alex
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I have a pre-sale question I want to set-up a simpel system for a camping site where custommers can book a campsite.
So it must be possible to select a date and fill in an simpel form. Further a oversight in an agenda on which they can see if a period is full.
Theme: Divi.
Is this possible or is bookly to much for this?
Hi, thanks for the interest!
Currently, the max duration of a service is 7 days. If this duration is enough for your business that you can get the plugin. I strongly advise also checking our demos.
Thanks!
Alex
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Hello, Would it be possible to add more info to the headline synced to Google Calendar then just the three available? {service_name}, {staff_name} och {client_names}.
To one of the custom fields we have added?
Regards J
Hi, thanks for the interest!
Currently, only these codes are available for the event’s title. The rest of the information regarding the booked appointment will be displayed in the description of the synchronized event.
Thanks!
Alex
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We need to put multiple entry & with different color code for Gym Personal Trainer : Color Code for Personal Trainer & Type of session. Each personal trainer monthly reports.
Hi,
You can set the color for services, there’s no option to set a color for staff members.
Thanks!
Alex
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Hello,
I would like to use the Woocommerce integration with your plugin. I followed all the steps of your documentation but I have a problem with the cart page : it doesn’t display the custom Bookly cart with the Cart item data I have entered in the Bookly settings, but instead it shows the regular Woocommerce Cart page with the name of the random product I created (the same product name is displayed whatever the service I choose, I can click on it and see the details and the fake random price I set for this product, etc.).
Do you know what could have caused this issue ?
Thanks in advance for your help.
Hi,
Please check if you have most recent releases of Bookly and WooCommerce.
Thanks!
Alex
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Hi Alex, Yes, both plugins are up to date (Bookly 14.2, Woocommerce 3.1.2)
Hi,
This is strange, please send us an email to support@ladela.com with this ticket number #46898 and the purchase code so we could look into this matter.
Thanks!
Alex
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I just want to tell you how happy I am with this plugin. It is so easy to handle and is working properly. Thank you!
If in the future you want to add a function that enables the admin to block single slots with a click in the back end … that would be a great feature (without google calendar).
Hello,
Thank you for the warm feedback, we’ll take into account for the future implementations.
Thanks!
Alex
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i had added an additional text field like training venue above internal note fields in backend new appointment and i want to store that data in database and show it in the backend all appointment table
Hi,
If you added a new custom field, it will be displayed on the details step of booking form and can be seen in the back-end by opening an appointment and clicking on the customer’s name.
Thanks!
Alex
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Hi there,
just some question before i but the plugin.is the plugin flexible to put into bus booking system?can i add some custom fields and have a flow like airline booking?
thanks!
Hi, thanks for the interest!
The plugin is not similar to the flow of an airline booking. I advise checking our demos to see if the functionality will fit your needs.
Thanks!
Alex
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How do I withdraw the price? I want to hide. in plugin bookly appointment
Hi,
You’ll need to update the booking form(appearance menu) and email notifications and remove all codes that display the price details.
Thanks!
Alex
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Hi I just wanted to ask you for some advice on something we need to do with the plugin but not sure to do it. My client needs another field to show which location the service will be available in per days. Some days his mobile car wash will be in one location and the other days in another. He wants to to be some how connected to the dates. How can we do this?
Hi,
For this scenario you’ll need to create two services with different schedules (that don’t override each other).
Thanks!
Alex
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Username Issue for New Customer Using First Name and Last Name
In the details section of the form, if the name is set to just name and the customer is new so that an account gets created, an email is sent with the user credentials as the user’s actual name as expected.
However, if the fields are set to first name and last name an email is sent with the user credentials “client”. Just the word “client” – no actual name.
Just noticed today after updated to newest version.
Hi,
Please check if you use the correct code: {client_name}. In case the behavior persists please send send us an email to support@ladela.com with this ticket number #46863 and the purchase code so we could look into this matter.
Thanks!
Alex
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hola a todos, compre su plug in, pero me debitaron dos veces de mi cuenta el valor del mismo. Les agradeceria el reintegro de una de las transacciones, quedo pendiente de su respuesta
de antemano gracias
Hi, thanks for purchasing our product!
I advise contacting Envato about this type of inquires.
Thanks!
Alex
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