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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

By Nota-info

56,394 sales

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19472 comments found.

mcgonagle Purchased

over 8 years ago

Hi, Quick question to see if you can point me in the right direction, when i enter the shortcode for the booking form i have multiple option to hide fields. i hide the staff member by selecting one say “Tom smith” this will input the value as Staff ID=”6” in the shortcode. In the backend in the database table obviously staff ID and the wordpress user id are connected somehow but is there anyway i could pull the wordpress user name to dispay the booking form for this user.. As i am generating user profiles via a template and have the shortcode on the template to automatically dispaly the bookly form for different user pages.

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, this functionality is not supported, you can only use this code {staff_name} to display the staff member’s name.

Thanks!
Alex

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NSWM Purchased

over 8 years ago

Hi. Quick question I can’t find the answer to. Is there any way to limit the start and end time of one specific service? In other words, keep the default start and end time for all other services as per our opening hours but limit one specific service to between 10am and 1pm for example? Thanks in advance.

Bookly-Support Author Team

over 8 years ago

Hi,

Yes, you need the service schedule add-on for this need. Here you can check the demo: http://srv-schedule-demo.booking-wp-plugin.com/demo/

Thanks!
Alex

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NSWM Purchased

over 8 years ago

Thanks for your quick reply. I’ll check it out.

Bookly-Support Author Team

over 8 years ago

Hi,

You’re welcome, feel free to contact us if you have any questions.

Thanks!
Alex

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owvh Purchased

over 8 years ago

I have received a message that an update is available. What are the steps to update it, without erasing all my data (current services, e-mail templates, etc)? Thanks for letting me/us know!

Bookly-Support Author Team

over 8 years ago

Hi,

You can update the plugin by accessing the plugins menu or by FTP. Here you can find more details about it: http://www.wpbeginner.com/beginners-guide/how-to-properly-update-wordpress-plugins-step-by-step/

Thanks!
Alex

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sazzadfr Purchased

over 8 years ago

Hi, I want to use “Alipay” from “Stripe” payment method. Is it possible?

Bookly-Support Author Team

over 8 years ago

Hi, thanks for the interest!

Currently, this payment option is not supported. Though you could use the WooCommerce integration, and use the payment gateways that WooCommerce offers. If you enable this option, then customers will be redirected to a WooCommerce cart after the details step of the booking form, and payments from Bookly will be disabled.

Thanks!
Alex

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over 8 years ago

Hello, will this plugin work for restaurant reservations? Users must be able to select a date, input their details and make a booking, but the system must only show dates that aren’t already booked out. Is there some kind of inventory/spaces left management built into your plugin?

Thank you! Nat

Bookly-Support Author Team

over 8 years ago

Hi, thanks for interest!

You can use the plugin for restaurant reservations. It was designed to work with one resource, staff members. You can set the tables as staff members and booking process will be handled automatically.

Thanks!
Alex

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sup3rm4n Purchased

over 8 years ago

Hi

I have installed this on my test server as am wanting to test before placing it on the live site.

I have found that when I delete an appointment from Google Calendar, it doesn’t delete on the system?

Also, do you do addition modifications for extra work as I am wondering if it is possible to add the ability to fill custom fields with vehicle details based on a vehicle registration look up? There is an API called DVLA Search which performs the look up as a JSON response.

Bookly-Support Author Team

over 8 years ago

Hi,

1) Bookly provides 2-way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However, each event from Google Calendar is taken into account when displaying available time slots to the user in the second step of the booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.

2) Currently, this functionality is not supported.

Thanks!
Alex

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dclune Purchased

over 8 years ago

Hi there,

Just wondering if it is possible to call the booking form via a URL with services already selected?

I have a pricing table on my main site and have a book now button for 3 different options. I am wanting to specify the button url to take them straight to the step 2, time selection for the service specified in the url string…. is that possible?

Bookly-Support Author Team

over 8 years ago

Hi,

You can create custom URLs with preselected values but only for the first step. If you want to display the booking form starting, you’ll need update the shortcode of the booking form. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form

Thanks!
Alex

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karinamerino Purchased

over 8 years ago

Hello, I have the following problems:

- Does not send confirmation e-mails to customers - The notification e-mail to the staff members, does not contain “Name, telephone and Email of the client - Appointments are not added to the back end records - Customers are not added to the back end records

Can you help me please?

Bookly-Support Author Team

over 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #46786 and the purchase code so we could look into this matter.

Thanks!
Alex

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paravelmedia Purchased

over 8 years ago

Suggestion: It would be great if we could override the default pricing on services dynamically through a custom URL… something like:

http://example.com/?loc_id=1&cat_id=1&service_id=1&staff_id=1&pr=300 where “pr” is the price.

The “Number of Persons” option could technically be repurposed for this, so, for example, a customer making an appointment based on the square footage of a property could select 1200 in the “number of persons” field and we could set the price to $0.09 per person (feet). We tried to do this, but the calculation didn’t happen so when they got to the payment screen, the price was listed as $0.09 instead of the actual calculated total. (It would also be helpful if this field was a fill-in field and not a drop-down, especially when dealing with larger numbers. Users on mobile had to scroll for several minutes to get to the larger numbers.

Bookly-Support Author Team

over 8 years ago

Hi,

Thanks for your feedback!

Currently, this functionality is not supported.

Thanks!
Alex

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over 8 years ago

Can someone please respond to my emails. Why is your support that I paid for like non existent? I have updated bookly to v14.1 like you said to do and nothing works!!! I still can’t add services. The services are there but when I click add nothing happens. Now the whole system is messed up. Can someone please help me.

Bookly-Support Author Team

over 8 years ago

Hi,

We have receive an email from you, please provide access to the admin panel and FTP so we could investigate this behavior.

Thanks!
Alex

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daartisti Purchased

over 8 years ago

I have installed the Bookly plug-in on my website. It’s displayed on http://daartisti.com/studio/ and isn’t functioning now that my website is live… It was working prior to me launching when I used it in the preview screen, but now that it’s live it’s no longer working. Please address this!

Bookly-Support Author Team

over 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #46780 and the purchase code so we could look into this matter.

Thanks!
Alex

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dianapalmar Purchased

over 8 years ago

Hi,

I’ve been using Bookly for a few months now and I’ve had a couple of issues come up:

1. Customers do not receive their confirmation email. I have it checked in email notifications in the bookly settings and have tested it a few times myself with no luck. All of the other notifications I check get sent correctly except this one.

2. Clients in my appointments tab in the plugin keep getting mixed up. It will put a newly booked client in an already booked appointment slot and mix up the client names.

Please let me know how to rectify this issue.

www.citymaidgreen.com

Bookly-Support Author Team

over 8 years ago

Hi,

1) For troubleshooting email notifications please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/115004006749-Email-notifications-don-t-work-How-to-fix-this-

2) Please check if you don’t book appointments on front-end while being logged in with WP user account, as it will rewrite every time details of the associated customers. You need to be logged off in this case.

Thanks!
Alex

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Criterionet Purchased

over 8 years ago

Hi, do you have any idea of why it could be that the name of our customers that are logged in appear in the email we receive for the booking but anyone that doesn’t (which is 99% of our clients) the name doesn’t appear.

The email configuration is well done, but depending on that setting it will appear or not as we have tested.

Bookly-Support Author Team

over 8 years ago

Hi,

We have performed some tests on our local enviroment and couldn’t recreate this behavior, probably something is wrong with your installation. Please send us an email to support@ladela.com with this ticket number #46740 and the purchase code so we could look into this matter.

Thanks!
Alex

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Waltone57 Purchased

over 8 years ago

Hi, I just installed locations plugin and it breaks Email Notifications page and shows this error:

“Fatal error: Uncaught TypeError: Argument 1 passed to BooklyLocations\Lib\ProxyProviders\Shared::prepareNotificationCodes() must be an instance of Bookly\Lib\NotificationCodes, array given in /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-content/plugins/bookly-addon-locations/lib/proxy_providers/Shared.php:119 Stack trace: #0 [internal function]: BooklyLocations\Lib\ProxyProviders\Shared::prepareNotificationCodes(Array, ‘customer’) #1 /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-content/plugins/appointment-booking/lib/base/ProxyProvider.php(32): ReflectionMethod->invokeArgs(NULL, Array) #2 /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-includes/class-wp-hook.php(298): Bookly\Lib\Base\ProxyProvider::Bookly\Lib\Base\{closure}(Array, ‘customer’) #3 /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-includes/plugin.php(244): WP_Hook->apply_filters(Array, Array) #4 /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-content/plugins/appointment-booking/lib/base/ProxyInvoker.php(42): apply_filte in /var/www/fs2/40/mainosla/public_html/dev/varausdemo/wp-content/plugins/bookly-addon-locations/lib/proxy_providers/Shared.php on line 119”

Bookly and Locations are both up to date. This page works if locations plugin is disabled.

Bookly-Support Author Team

over 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #46735 and the purchase code so we could look into this matter.

Thanks!
Alex

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ICONSDigital Purchased

over 8 years ago

Hi,

Is it possible to fill the employee workplanning (times) with data coming from a csv import (cron job)?

Thanks

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, this functionality is not supported.

Thanks!
Alex

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ICONSDigital Purchased

over 8 years ago

Hi Alex,

Do you also do custom work?

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.

Thanks!
Alex

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civictk Purchased

over 8 years ago

Hi I can not use this plugin Bookly – #1 WordPress Booking Plugin

can not save and edit config system please check your plugin now

Bookly-Support Author Team

over 8 years ago

Hi,

Please send us an email to support@ladela.com with this ticket number #46707 and the purchase code so we could look into this matter.

Thanks!
Alex

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Lifedigital Purchased

over 8 years ago

Hi there- I have installed Bookly on my website but it is not working in that the form appears, but you cannot click the “next” button – nothing happens: http://juliasmith.staging.wpengine.com/book-with-julia

I have used your plugin before without problems. I am using Beaver Builder page builder on this site. Can you please provide any insight into why this will not work?

Bookly-Support Author Team

over 8 years ago

Hi,

Not sure, please send us an email to support@ladela.com with this ticket number #46705 and the purchase code so we could look into this matter.

Thanks!
Alex

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ryrocks Purchased

over 8 years ago

Hi,

Is it possible to book multiple quantity. for example, I want to book a slot for me and my wife, so I would have to pay double?

Kind regards,

Ryan

4 other replies

Bookly-Support Author Team

over 8 years ago

Hi Ryan,

For this scenario I advise creating a service with a bigger capacity. Such a service can be booked by more customers for the same time slot.

Thanks!
Alex

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ryrocks Purchased

over 8 years ago

Hi Alex,

Do you mean having services like this:

1x appointment booking
2x appointment booking
3x appointment booking

This is not really very suitable for my needs as I have some people that will book 20+ slots. is there another solution?

Kind regards,

Ryan

Bookly-Support Author Team

over 8 years ago

Hi Ryan,

No, there will be one appointment with a list of customers that booked this appointment.

Thanks!
Alex

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ryrocks Purchased

over 8 years ago

Thanks, but I don’t fully understand. So is it possible for 1 user to book 5 slots at the same time. It will be the same slot. EXAMPLE: Monday 8PM for 5 people.

Bookly-Support Author Team

over 8 years ago

Hi,

Yes, for example if there’s service A with a capacity for 10 persons. Then, if John books an appointment at11:00 for 5 persons, then for 11:00 – Service A can still be booked by 5 customers. In the back-end you can see one appointment with the list of customers, though if one customer book the appointment for a group you’ll be able to see it in the back-end.

Thanks!
Alex

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ryrocks Purchased

over 8 years ago

Thank you. But what I want is this: David books 5 slots at 11:00 for him and his family. Is this possible? Currently I cannot allow a user to book multiple bookings of the same time in 1 transaction.

Bookly-Support Author Team

over 8 years ago

Hello,

If I have understood you correctly, in this case, there will be 5 consecutive appointments. So David will be required either to make same bookings 5 times or with the help of Multiply Appointments add-on set the ‘Quantity’ of the services to 5.

To get more information about Multiply Appointments add-on, follow the following link: https://codecanyon.net/item/bookly-multiply-appointments-addon/17457141?s_rank=9 You can also gain some practical insight about how the add-on functions here: http://multiply-demo.booking-wp-plugin.com/demo/

Thanks!
Kirill

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moesha Purchased

over 8 years ago

Hi there, can you tell me how much is the price for adding other custom payment like bank transfer to my page?

Thanks a lot best regards

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.

Thanks!
Alex

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rvschir Purchased

over 8 years ago

Whenever I submit an appointment none of the customer data gets sent or stored. I’m using the “motors” theme from themeforest which came with bookly lite. I’ve tried with both options of creating a wp user and not. Also, when I try to create a customer on the back end, it also does not store.

rvschir Purchased

over 8 years ago

No need to reply on this one. The issue was the database schema between bookly lite and bookly (full). So if you go from an older bookly lite version to a newer full version and you don’t want to lose data, you’ll have to go through your database and update the schemas. Otherwise you can remove all ab tables and start with a fresh install.

Bookly-Support Author Team

over 8 years ago

Hi,

Thanks for being proactive with this matter. If you have any questions, feel free to contact us.

Thanks!
Alex

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$199

Included: Quality checked by Envato
Included: Future updates
Included: 6 months support from Nota-info

Extend support to 12 months $169.75 $72.75

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Price is in US dollars and excludes tax and handling fees

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Nota-info

Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

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