22682 comments found.
Hello. why I can not install plugin on another theme of meins. pm is : The package could not be installed. No valid plugins were found
Hello, Please make sure that you are unzipping the package that you download from codecanyon and is only uploading the inner “js_composer.zip” file as per: https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524328/I+m+trying+to+install+Visual+Composer+but+WordPress+is+saying+The+package+could+not+be+installed.+No+valid+plugins+were+found. If there is still any issue, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Is there anyway to have tabs remain as tabs instead of getting changed into accordions(stacking) on mobile? I know I could disable responsive settings globally but I only want tab sections to behave like this.
Hello, Unfortunately, our standard tabs does not have such a feature. However we do have many third party add-ons: https://vc.wpbakery.com/addons/ which has their own tabs and might support such a functionality.
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Hi, Is it possible to enable Visual Composer on the WooCommerce Specification screen/tab under product data?
Hello, The Visual Composer works in the area specified by the WP editor. If the woo-commerce of theme outputs the default WP editor content in specification tab, the Visual Composer will display it’s content in it.
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Hi,
I love working with your Visual Composer plugin. Now I played around a little bit with your awesome shortcode mapper.
Is it possible to export the mapped shortcodes to import them in another project?
Kind regards Andy
Hello, Unfortunately, at present the shortcode mapper does not support import/export functionality. We do have it on our list for future enhancements.
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Hi I am working on a custom project where I need to add a new shortcode just like pagable container which can take other shortcodes and show then accordingly. I tried it with nested shortcode approach but its not working. is there any article or guideline to get it done.
Hello, We do have a tutorial on nested shortcode: https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524362/Nested+Shortcodes+container whose code is tested with the recent release. If there is still any issue, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I want to upgrade to the latest version of visual composer. I have associated the license to the domain jgguerrero.com but this sta redireccionado to the domain jgguerrero.es that is the main one. When I try to perform the update it gives me error. What should I do about it?
Hello, You can deactivate the license under: support.wpbakery.com license tab to re-activate it again via the WordPress dashboard of your current website to avail the auto-update.
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Hello there, we need help with editing our WordPress site with Visual Composer. Do you have anyone you can recommend that we can hire? Thanks!
Hello, Unfortunately we do not have a list of recommended developers, but we can suggest you to check envato studio.
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Hello wpbakery support team, I am already using the Visual Composer Website Builder Version 1.2 at the moment. I now it’s not a “final” version yet, but just one question regarding functionality: is it correct, that in this version it’s not possible yet to adjust responsiveness of columns (for example making a column width of a picture 50% at mobile screen devices) ? Thanks
Hello, You can adjust the column width on different screens using the responsive options. You can check this video tutorial regarding the same: https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/ This option has been around for over two years now. Approximately since 4.7 release.
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But I could not find it yet (the option to control the responsive layout for columns under columns settings). Are there any documentation or video available regarding this for the Visual Composer Page Builder?
In the marketing e-mail it’s called: Visual Composer Website Builder. So Website Buider and not Page Builder (sorry).
Hello, Yes, such option is currently not available in the website builder, but it will be added soon in future.
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Hi, I bought theme Shopkeeper and received VC with it. From the begining on I was very satisfied with it. It was quite easy and fun to work with it.
However, lately I have huge problems because as soon as I try to make any change on any of my pages the CPU, I/O, RAM and entry processes get too high and I am unable to work normal. Everythings gets too slow and there is even error 508 and visitors are unable to approach the site.
As soon as I stop editing the page everything gets normal.
There is a difference if I make a change on page that have smaller number of elements. All indicators are high, however mostly not too high to block the page. As soon as there are more elements everything is blocked.
Please advise what to do. I already tried to deactivate other plugins, however the problem with VC remain the same. My hosting is ok and all resources are high. I have the newest version of VC.
I am unable to open support ticket because I didnt buy VC.
Hope to get some good advices so I will be able to work normal again.
Thank you in advance.
Kind regards, Nina
Hello, Please make sure that the server has sufficient PHP memory which is not being exhausted. The WordPress recommends a PHP memory of 256M, but if you are using quiet a few plugins, then you can get it increased to 512M or more. if the issue still persist, then as you got Visual Composer within a theme, you will need to contact your theme author for support or use Visual Composer support at support.wpbakery.com (You will require a direct license for Visual Composer support access).
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Hi there,
How can I remove the body class:js-comp-ver-5.2.1
Thank you!
Hello, I am afraid, we currently do not have a hook to remove this class. This class is actually quiet useful for debugging.
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I understand that it’s easier for you to debug, but for advanced users, an extra hook would be nice. Mostly for cosmetic and security purpose.
what are your plans for working with gutenberg?
Hello, We have currently not tested this editor, but it is on our list to do so.
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I noticed that when I change permissions and/or capabilities for a role using URE then the Role Manager settings in Visual Composer for that role lose settings.
1) User with “Editor” role has access to Visual Composer 2) Edit “Editor” Role (any capability) and click Update 3) Users with “Editor” role suddenly have no access to VC because VC Role Manager settings for that role have been reset to default
Any idea how this can be solved?
Hello, we did not experience such issue at our end. Please open a ticket at support.wpbakery.com so we can help you out.
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I have a problem in RTL as I’m trying to make a background it is not working fine Already submitted a ticket no. #53308 Please help
Hello, We have already responded to the ticket suggesting that this will be fixed in the upcoming release and if we receive any quick-fix from the development team, we will share it with you, so that you will not have to wait for an update.
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I have been trying to display comments on a normal WP page that was created with VC. All WP settings regarding discussions etc are correct but comments will not show at the bottom of the page. I did read somewhere that comments are a problem when using page builder tools – is this correct?
Hello, The Visual Composer does not have a problem with displaying the comments as it only works with the content area and the comments are rendered outside of it. If there is still any issue, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, I have the below code for a button: [vc_btn title=”Breakfast” align=”center” color=”green”] But the “Green I want is #59d600 is there a way to change it? Thanks in advance
Hello, Yes, you can do so by overriding it’s background color via CSS. If you can use support.wpbakery.com to open a support ticket and share the page url where this button is added, we can provide you with the CSS to do so.
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Hi, currently i have Visual Composer installed on my site. I want to update it to the newest version but it’s requiring the license.
I checked my themes, and i think it’s not included in any theme. And i also don’t have any information about the account has purchased the license.
So how can i find out where it comes from or what account/email it was activated with? Thanks!
Hello, The Visual Composer which comes with the theme does not have a license of it’s own. To activate the license and to avail auto-updates, you should purchase the plugin directly through us.
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Can i seek the source code of my plugin to find out which email contains the license that my plugin was activated with?
Hello, Since the plugin is bought by the theme author, the license code will be associated with his email id. However, since it is an extended license, it will not allow you to activate it from your end.
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Trying to create equal height columns. Sorry if this was answered elsewhere but I can’t find it. I keep being told on support pages that you can just tick an option box in row parameters to create equal height columns. Sorry, I have VC 5.2.1 and there is no such option. So how do I create equal height columns?
Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Sorry, but you don’t need access to my client’s website to answer a simple question: How to you create equal height columns in VC 5.2.1?
Hello, The equal height columns can be created as by ticking the checkbox in row settings which is labled as equal height columns. If there is no such option at your end, then it is most likely disabled at your end by the theme author using vc_remove_param.
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Hello,
I have purchase the visual composer but for some reason I’m not able to install this plugin.. when trying I get: Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
When i try to install directly from js_ composer.zip , I get this:
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/homemega/public_html/wp-content/plugins/js_composer/
Plugin install failed.
Your advise is appreciated!
Thank you
Hello, The issue is because there is already a folder named “js_composer” on your server. You need to login via FTP and navigate to wp-content/plugins directory to delete it. Once done, you can repeat the installation process again. Please only upload the js_composer.zip file. P.S: If you are using any add-ons or if the theme originally came with an inbuilt visual composer, then we would suggest deactivating them and switching onto a default twenty sixteen theme respectively, before proceeding.
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I have purchased a license more then 1h ago. Still there’s saying i don’t have license. Another thing…visual composer is loading infinitely. Third thing there is no backend/frontend option at all on post and pages in WP admin. Can you help first with giving some URL where I can actually get help from you?
Hello, the problem is that Envato API sometimes struggles to provide new licenses on time, we are communicating with Envato to resolve it. What you need to do right now is to log out from support.wpbakery.com and Envato. Then log in once again and you will see your license listed and will be able to activate your copy. The loading issue along with the editor not available on the posts, pages is most likely due to an older version used at your end. You can update the plugin using any of these two methods: https://wpbakery.atlassian.net/wiki/display/VC/Update If there is still any issue, then please open a ticket via our support portal: support.wpbakery.com so that our support team can guide you with the same.
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Hey guys,
Hope you are well. I have your software bundled with my theme but purchased it anyway for speedy updates and just to show my appreciation to you guys. Excellent software!
I’m hoping you can help, I’m trying to use your “Raw JS” block on my site. I have entered the script, and it works totally fine when I’m logged in. However, users who aren’t logged in are not seeing the script whatsoever.
Any ideas of how to fix this?
Cheers,
Peter
Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hey Rohan, eventually sorted the issue. Apologies for thinking it was your plugin.
Keep up the good work!
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