640 comments found.
Hello. I am seeing the gift card price without taxes in the cart page. I have taxes enabled.
Hello,
You must have enabled taxes from Wooocommerce settings but you have to enable tax from our plugin settings also might be this is the reason. And yes if it will not work no problem you just need to contact us at https://makewebbetter.freshdesk.com/support/tickets/new and our team will assist you in step by step manner.
Thanks and Regards MWB
There are few problems with your extention: 1. I can’t open the voucher .pdf it’s broken. 2. When I give the email to send the voiucher to for example name@domain.media doesn’t recognize it as valid email.
Hello,
Thank You for purchasing WooCommerce Ultimate Gift Card
There may be some server related issues that is the reason, this problem occurs. you can contact us over support https://makewebbetter.freshdesk.com/support/tickets/new We will update you.
Thank You MWB Support
Is this plugin PHP 7 Ready?
Hello,
Yes, Our plugin is PHP 7 ready.
Thank You MWB Support
Hi,
How can I translate strings like “Choose gift card selected price”, “Select date” etc etc? I can’t find it in the PO files.
Hello,
Thank You for purchasing WooCommerce Ultimate Gift Card
These strings are present in our PO files, If you face any difficulties then you can contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.
Thank You MWB Support
Found it, thanks.
Is there a way to get rid of the ” :” sign in the labels? Also I want to add a required checkbox “I understand that gift certificates are non-refundable.” before putting it in the shopping cart. Is that possible?
Hello,
Yes, it is possible. We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.
Thank You MWB Support
Hi,
This is a Pre Sale Question. We have a coupon site and we do want to provide gift card for other vendor sites not for our own use.
We get a bulk of gift card codes from vendors and want to import as individual cards on our site. That means CODES should be as imported, they should marked to be purchased a single time only, and there must be options to set different images as per different vendors.
Apart from that, we do call vendors api to get giftcard code and based on that create a product instantly via coding.
Can i achieve above functionality by your plugin. If yes, i am very much interested to have a backend demo.
Thank You
Hello,
Thank You for reaching us!
We suggest you to please contact over support desk https://makewebbetter.freshdesk.com/support/tickets/new our team will provide you the best possible solution for this as our plugin do not provide such functionalities.
Thank You MWB Support
Hi, will this work for restaurants who want to sell gift cards online but for offline use or it is only for e-commerce use?
Hello,
Coupon’s usage cannot handle in offline way properly, for example – If any customers comes to your restaurant having a Gift coupon with him and ask for some discount then you may give him the requested discount as set as gift coupon amount but there is no way to set increment their usage (say how many time that coupons has been used).
We suggest you to please contact over support desk https://makewebbetter.freshdesk.com/support/tickets/new our team will provide you the best possible solution.
Thank You MWB Support
Hey guys,
I am having two issues and I am hoping you can help me out with that.
First, there is a text in WooCommerce emails as well as the My Account page that says “Mail to recipient” as the delivery method. This text is not translatable. I have no problems translating everything else in the mails and the order pages except that string.
Second issue: Is there a way to automatically complete an already paid order containing a gift card. The problem is that we do sell virtual products and rely on orders being autocompleted so that the product is sent out immediately when the order is paid. This does not work when a customer buys an gift card too because your plugin seems to keep the order in pending status and autocompletion wont work.
Thanks for your help!
Best Florian
Hello,
Thank you for purchasing WooCommerce Ultimate Gift card
About the translation issue “Mail to recipient” this is the meta key which we are using for our functionality , right now it is not translatable but sooner you’ll be able to translate these strings. As we are going to start working on this issue.
About your second issue autocomplete when there is only giftcard products We will check the possibilities and then let you know
For more queries we request you to please contact us over support desk https://makewebbetter.freshdesk.com/support/tickets/new our team will help you.
Thank You MWB Support
I tried to localize the plugin via Loco Translate, but quickly stumbled upon some strings which obviously were not part of the .po file.
For example stuff on the product page:
“Giftcard Notice”
“This gift card will expire after xx days after purchase.”
Strangely, “From” on the same page can be translated, but GIFT MESSAGE (right below) can’t.
Also, all colons there have the French space between them and the last letter. It simply looks odd in other languages.
So, how can I fully localize the plugin?
Okay, I found that the issue was within Loco Translate. It created a .pot file which was incomplete. I now translate from .po with poedit. You really should include a .pot file in the plugin.
Hello,
Good to know that your issue is solved , yes ofcourse we will check the point you have mentioned and will do also in next release.
Thank you MWB
Hello, I have gift cards setup here. https://homefestdecor.com/checkout/ However, I can’t get the gift card payment options to show up on the checkout page. I’m hoping it’s maybe just a setting I’m missing as this is the first time I have used your product. I can provide you with more information and/or logins if need. Thanks for your time and attention, Tony
Hello,
We suggest you to please contact us at our self hosted support https://makewebbetter.freshdesk.com/support/tickets/new , our team will help you.
Thank you MWB support
Hi, i would like to now if its possible to have more then one categories for a Gift Card ? Like a product who can be attached to more then one categories. If no is it complicated to add it by a developper ?
Thanks, Jéremie
Hello,
We have received your query over support, Our team will help you for all your queries and requirements.
Thank You MWB Support
Dear Sir or Madam,
I purchased the Ultimate Gift Card Plugin today.
The plugin is failing to activate with following error message:
Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot declare class QRcode, because the name is already in use in /XXXXXX/XXXX/XXXXX/wp-content/plugins/woocommerce-ultimate-gift-card/Qrcode/phpqrcode/qrencode.php on line 156
Please provide solution to this error at the earliest.
Thank you.
Hello,
We apologize for the inconvenience you have faced.
We suggest you to please contact us at skype : makewebbetter Our team will resolve your issue ASAP.
Now it’s our issue too. We will fix this issue soon. Please contact us.
Thank you MWB support
Thank you for your prompt reply to connect via skype. I contacted support on Skype upon receiving your reply but so far no support is present. Can you please suggest how I could connect with your support team to resolve this issue at the earliest? Thanks.
Hello,
If you facing issue then you can contact us here https://makewebbetter.freshdesk.com/support/tickets/new
We had informed our team about you and they are waiting for you. Please be ready with all details regarding your site mugt be they ask for admin or ftp credentials.
Thank you MWB support
Hi Can you help me transfer my ultimate gift card plugin from sikatka.com to sikatka.com.ph?
Username: Sawmart, Password: Delski18! for sikatka.com.ph
I will no longer use sikatka.com after all the transfer is made.
Hello,
We request you to please contact us over skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will help you.
We suggest you to please do not share your credentials over here.
Thank you MWB Support
Hello,
We suggest you to please change your password due to security concern.
Thank you MWB Support
Hi How to update my installed plugin?
Hello,
You need to replace the extension from your site via FTP access or you can delete the previous extension from admin dashboard and install the latest package.
We suggest you to please contact us at https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you in installation.
Thank you MWB Support
Hey guys, we have bought your Gift Card plugin and it works just fine so far. Great job! There is one issue though… We are seeing prices without tax applied in the cart. Tax is enabled and the sum is correct when the order is placed. So is there a way to fix the displayed price? Thanks in advance! Best Florian
Hello,
Thank you so much for reaching us.
We really appreciate that you have informed us about this issue.
We are actually fixed this issue in our end and soon it will be available in next release.
We suggest you to please contact us at https://makewebbetter.freshdesk.com/support/tickets/new Our team will help you with your issues on instant basis.
Thank you MWB Support
Thanks a lot!
Hello, I just was interested in what issue the latest release fixed.
Thank you!
Hello
Here is the Changelog of version 2.1.3
1- Admin Backend URL issue 2- Import Template Button Issue
Thank You MWB Support
Hello,
We’re currently having compatibility issues with the eventON plugin. The issue seems to be coming from the “woocommerce_before_add_to_cart_button” hook, specificially on line 2333:
$woo_ver = WC()->version;
Removing the reference to WC()->version seems to fix the issue.
We’re using Wordpress version 4.8 and WooCommerce 3.0.8
Hello
Thankyou For purchasing WooCommerce Ultimate Gift Card.
As this issue never comes from any other clients, But if after removing that line your whole system is working properly specially our plugin then its okay . And if you found any other issue We request you to please contact us over Skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will help you with all your issues.
Thank you MWB Support
OK Will purchase and test. Thank you!
Hello,
Wonderful we are waiting for your purchase.
Thank You MWB Support
Will I be able to use the plug-in on a development site (dev.domain.com), and then move and use it to a production site at (www.domain.com). There is never more than one site active.
Hello,
Thank You for your Interest in WooCommerce Ultimate Gift Card
No, this license is for just for one site if you want to setup this on other site you need to buy another license.
Thank You MWB Support
It’s the same site, just that it is created on a development subdomain, before being move to the production main domain.
Hello,
In this case envato policy for items will follow. We suggest you to please contact us over Skype :: makewebbetter for further discussion.
Thank You MWB Support
Does the regular license cover the sale of gift cards?
Hello,
Thank You for your Interest in WooCommerce Ultimate Gift Card
Regular license is for just for one site if you want to setup this on other site you need to buy another license.
Thank You MWB Support
Hi there.
I just purchased your plugin and am having some problems.
1. Where can I add the PDF attachment for emails? I want to add a previously formatted PDF.
2. When displaying all 3 delivery method options on a giftcard product page the options and their descriptions are confusing and poorly arranged. It’s very confusing for customers. I’m assuming there is no way for me to edit this myself?
If not, you really need to alter this please so that the description comes immediately after the radio button option and THEN the data entry field. Some of the actual text also needs to be changed to make more sense in English. There also needs to be at least 15-20 px padding between each option to make it easier to read.
Please see below for exactly what I mean:
DELIVERY METHOD:
O Email To Recipient
We will send the gift card directly to your recipient’s email address.
Please enter your recipient's emailO You print the Gift Card
After checking out, you can print a physical copy of your giftcard to give to the recipient.
Please enter your recipient's nameO We will ship a gift Certificate to an address of your choice
Please select this option if you would prefer us to ship your gift card. During checkout you can add the delivery address details to have the card sent to yourself or your recipient.
Please enter your recipient's namePREVIEW Click her to see a preview of your giftcard
(please add extra 10-20 px padding after preview too!)
It would also be really helpful if the radio buttons were all aligned on the left (as they are) but the rest of the text and inputs were indented and aligned 10px to the right . With the current formatting, the data entry fields and the explanations all fall directly below the radio buttons which makes everything look messy and makes it hard to distinguish between the different options.
If needed, here is the link to a live version of what I’m referring to: https://katefisher.com.au/product/giftcard/Hello,
Thank You for purchasing WooCommerce Ultimate Gift Card
Where can I add the PDF attachment for emails? I want to add a previously formatted PDF.
After enabling the PDF setting from “Other Setting Tab” in Backend, Customer will get an email with PDF attachment . This PDF will automatically generated as any successful purchasing of Giftcard Product . There is no other way to put your PDF with that email.
>When displaying all 3 delivery method options on a giftcard product page the options and their descriptions are confusing and poorly arranged. It’s very confusing for customers. I’m assuming there is no way for me to edit this myself?
About the Text-> We will provide the settings for each of the text in “Delivery Method” in our just next release From where you can put your own text.
About the Designing issues -> It will take customization as we cannot change it for each of the customer’s demand. Hope you can understand.
We suggest you to please contact us over Skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you with all your queries and request.
Thank You MWB Support
Hi guys. I downloaded the latest version 2.0.0 and there is NOT an option for enabling PDF in the “Other Setting Tab”. Under Woocommerce -> Gift Manager --> Other Settings the only 5 options are:
Enable Bcc option for Giftcard mails
Disable Apply Coupon Fields
Disable Resend Button
Disable Send Today Button
Disable Preview Button…
Where exactly can I activate the PDF – as without it – the gift card being printed through the email client looks awful.
Very confused as to why your plugin page says version 2.1.2 – and yet the download version that installs when I upload the latest download on codecanyon is 2.0.0.??
Hello,
Our Latest version is 2.1.2, not 2.0.0 . Enable PDF option was present since version 2.1.0 . So we suggest you to please update our plugin with latest version 2.1.2 .
If you still face any issues and difficulties please contact us over Skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you.
Thankyou MWB Support
As mentioned above… I only bought this plugin on Envato 2 days ago – and the version that is STILL being downloaded via the site is 2.0.0. I have deactivated and uninstalled the plugin now TWICE and re-downloaded and still just keep getting version 2.0.0. Please advise where I can get the up-to-date version asap???
Hello,
We have checked it now by downloading through codecanyon and it is version 2.1.2 . You may be mistaken some where, Please delete the plugin which is installed and then download and install the new file.
If still you are facing any issues then you can contact us over Skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you.
Thank you MWB Support
Guys, this is now getting ridiculous. I am NOT mistaken. I just told you above I have ALREADY deleted the plugin, re-downloaded and re-installed it THREE times now in the last 24 hours – and it continually keeps re-installing version 2.0.0. As I also mentioned, I can not be mistaken as I only purchased this 2 DAYS ago so had no way to even access an old version! Please can you just email me the correct version as I assure you, there is a problem with your envato account download.
Hello,
We request you to please contact us over Skype :: makewebbetter or support desk https://makewebbetter.freshdesk.com/support/tickets/new Our team will resolve your issues.
Thank you MWB Support
