19461 comments found.
Do you have an example of restaurant booking facilities please. Thank you
Hi,
Currently, we don’t have such demos. I advise trying the lite version, to see if it will fit your needs: https://wordpress.org/plugins/bookly-responsive-appointment-booking-tool/
Thanks!
Alex
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Basically, we need something almost identical to this website BOOK NOW steps. Can your plugin achieve this? Thanking you for all your help so far.
http://prntscr.com/gcudru http://oxbelfast.com/thanks
Hi,
Yes, but the steps are a little different in Bookly, customers choose a service then the time slot (on the second step), while the slot selection there is almost in the last steps.
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Alex
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PERFECT! so each step can be achieved regardless of order? We like the credit card details only feature and the additional feature of step 2 (Our offers for your selected date! ) we could replace with (add a bottle of wine for £6) please confirm what we need and we will purchase --thank you
Hi,
The booking process in Bookly starts with choosing a service, then a time slot, filling the personal details (name, phone, email), then the payment step and the last for the confirmation of a successful booking. “Our offers for your selected date!” – currently this functionality is not available and if you want to provide credit card payments you will need to use the Stripe payment gateway.
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Alex
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Excellent! Sounds like this will fulfill our clients needs 
offers for selected date. Could we just add the offer as a service i.e. £6 bottle of wine. Also could we use PayPal for payment. Thank you
Hi!
Yes, you can add the offer to a service £6 bottle of wine. Paypal is supported by Bookly as a payment method: PayPal Express Checkout (as part of the main Bookly plugin) PayPal Standard Checkout (as an add-on to Bookly)
Thanks!
Kate
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Excellent. So we need to also purchase PayPal standard checkout bookly plugin? PayPal express checkout is bundled within the main bookly plugin at $59? What’s the difference please? Thank you
Booking for customers. Step 4: payment. on your main plugin info page. Is this already intergrated/bundled with the cost $59? So know need to purchase addition PayPal plugin? Thanks—sorry for all the questions just need to know 199% before we purchase your plugin.
Hi!
Bookly supports the following payment systems:
PayPal Express Checkout (as part of the main Bookly plugin) – already included in the price of the plugin.
PayPal Express Checkout provides the customers with two options: they can jump over to the PayPal site to log in to their account BEFORE completing checkout on your store (which allows them to select their address information) and then choosing shipping options or they can go to the PayPal site to log in to their account AFTER making shipping/payment/coupon selections on your site (and creating an account on your store), much like they do with Standard.
With Express Checkout, the customer can pay without having a PayPal account (as long as you have “PayPal Account Optional” enabled in your PayPal merchant account settings: Profile->Hosted Payment Settings->Website Payments Preferences->PayPal Account Optional = ON), except for merchants/customers in China. Express Checkout has all the same features as Website Payments Standard but is more reliable because it completes the transaction directly while the customer is actively engaged on your site. It supports all the currencies, payment methods, etc, just the same, but more efficiently. There is no monthly fee for using Express Checkout.
PayPal Standard Checkout (as an add-on to Bookly) – the add-on for Bookly for the extra cost.
PayPal Payments Standard takes the customer to PayPal’s site after the check out completed in order to make payment. The customer can pay without having a PayPal account. After the payment is completed, your store is notified of the completed payment, and then the order is stored in your database. PayPal Payments Standard provides payment buttons as a quick and easy solution for accepting payments. Payment buttons let you securely accept credit card, debit card and PayPal payments on your website from any mobile device, tablet, or PC. PayPal sees PayPal Payments Standard as a solution for merchants wanting to collect payments on their site easily, especially if they have no other payment method available. There is no monthly fee for using it.
Thanks!
Kate
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Pre purchase Q? Is it possible to remove the employee drop down and simply create like this:
1. Book table 2. Time and day 3. Add wine for cheaper price 4. Pay deposit
Thanks
Hi,
The employee drop down can be hidden but for restaurant bookings you will need to set the tables as staff members, as Bookly is designed to work with staff members’ availability.
Yes, with the exception of the third point, at the moment there isn’t such an option to created conditional discounts.
Thanks!
Alex
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Point 3 need not be a discount rather just a price ie. £6 instead of £10 is this possible to add? Also employee could be the managers name or pub name? Is this possible thanks
Hi,
If I understood correctly you want to provide a booking for a price £10 and in case the customer chooses a wine then gets a discount and needs to pay £6. In this scenario you could create two services with different prices.
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Alex
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Basically. Our client needs to be able to add an additional option to purchase a bottle of wine cheaper (£6) as opposed to (£10) on arrival. Is this possible.
Hi,
Regarding employees, missed that question. As Bookly is designed to work with staff members availability, you need to set the tables as staff members because customers will book the tables and not the managers.
You could use the extras add-on and add this bottle of wine on the extras step, as the bottle of wine is something additional regarding the booked appointment or just create two services. Here you can the service extras add-on: http://extras-demo.booking-wp-plugin.com/demo/
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Alex
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Hi is it possible to create a prepayment like client request as below:
“So that if they were to book a table something could prompt them and ask if they’d like to pre pay for a bottle of wine for £6 or something instead of £10 on the night”
Before we purchase your plugin.
Thank you
Hi, thanks for the interest!
If you are referring to deposit payments, then you can set them up by using the deposits payments add-on. Here you can check the demo for this add-on: http://deposit-demo.booking-wp-plugin.com/demo/
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Alex
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Super fast reply. Thank you.
Kind off yeah our client needs deposit taken. But most of all basically needs this setting pretty simple:
1. Book table 2. Time and day 3. Add wine for cheaper price 4. Pay deposit
Thanks
Hi,
Yes, and regarding the third point you could create two services with different pricing.
Thanks!
Alex
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Excellent thank you
Upon installing and activating Bookly, I was returned this error message, and can’t even access my WP dashboard as it sends me directly to this message. Please send me a fix immediately.
Fatal error: Uncaught Error: Call to undefined method BooklyLite\Lib\Plugin::enabled() in /home/newtalk0/public_html/wp-content/plugins/appointment-booking/lib/Config.php:531 Stack trace: #0 /home/newtalk0/public_html/wp-content/plugins/appointment-booking/lib/Config.php(474): Bookly\Lib\Config::getPluginVerificationStates() #1 /home/newtalk0/public_html/wp-content/plugins/appointment-booking/backend/Backend.php(81): Bookly\Lib\Config::booklyExpired() #2 /home/newtalk0/public_html/wp-includes/class-wp-hook.php(298): Bookly\Backend\Backend->addAdminMenu(’’) #3 /home/newtalk0/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #4 /home/newtalk0/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/newtalk0/public_html/wp-admin/includes/menu.php(149): do_action(‘admin_menu’, ’’) #6 /home/newtalk0/public_html/wp-admin/menu.php(283): require_once(’/home/newtalk0/...’) #7 /home/newtalk0/public_html/wp-admin/admin.php(138): require(’/home/newtalk0/...’) #8 /home/newtalk0/publ in /home/newtalk0/public_html/wp-content/plugins/appointment-booking/lib/Config.php on line 531
Hi, thanks for purchasing our product!
Please check this guide how to upgrade the plugin from the lite version to the full version: https://support.booking-wp-plugin.com/hc/en-us/articles/214380785-Upgrade-from-Bookly-Lite-to-Bookly. In case the behavior persists send us an email to support@ladela.com with the ticket number #43836 and purchase code so we could look into this matter.
Thanks!
Alex
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Hi Adela, I’ve just renewed my support – are you able to assist me with the plugin? There are a couple of issues.
1) Unable to add a service after installing the latest version of your plugin. Also, the existing service doesn’t appear as an option in the booking form.
2) Google integration is not working however it’s all setup correctly.
Can you please have a look? My email is sam@idm2.com – can you please email me and I will send you admin details to the site.
The booking form is located here.
http://truenorthbusinessconsulting.com.au/request-a-call/Hi,
We have sent you an email with details, please check your inbox folder.
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Alex
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I have just sent email to support@ladela.com . I purchased the bookly paid version and installed it on my wordpress site. When I clicked activate, it crashed my site and now only see this message: Fatal error: Call to undefined method BooklyLite\Lib\Plugin::enabled() in /home4/baddogy/public_html/wp- content/plugins/appointment-booking/lib/Config.php on line 531
Hi, thanks for purchasing our product!
We received your mail, please check this guide how to upgrade the plugin from the lite version to the full version: https://support.booking-wp-plugin.com/hc/en-us/articles/214380785-Upgrade-from-Bookly-Lite-to-Bookly. In case the behavior persists please provide all relevant details to the sent email.
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Alex
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Hi i just bough this plugin. I would like to create events for just one day only. How can i create just a single say event without blocking out the other days one at a time.
Hi, thanks for purchasing our product!
If you want to create one day events, you will need to use a workaround with the special days add-on. This add-on provides the option to add days with a different schedule in comparison to the weekly schedule and it will override it. So, you can add a new staff member, disable the weekly schedule and just add a day when the event will take place. Here you can check the demo for this add-on: http://special-days-demo.booking-wp-plugin.com/demo/
Thanks!
Alex
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Hi, a quick pre-sales question if I may…is the syncing with Google calendars two way, that is to say will Bookly recognise appointments already created in Google calendar by other sources? If I block book a day in my Google calendar manually as say ‘business meeting away from the office’ despite that appointment not having been made via Bookly will it be recognised by Bookly as ‘unavailable’ time? Many thanks.
Hi, thanks for the interest!
Bookly provides 2-way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However, each event from Google Calendar is taken into account when displaying available time slots to the user in the second step of the booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.
Thanks!
Alex
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Thanks for the reply Alex, and my apologies for not looking more deeply into the current comments, I see many ask the same question regularly!
Is it ever likely that Bookly will be able to ‘push’ new/amended entries to the Google calendar? It is this absence alone that may require folks to look elsewhere as of course our days are guided by what is in the Google calendar.
Customers making bookings from the website will then I guess require me to manually create the corresponding entries in Google calendar to ensure I/we are up to date with regards to PC’s, mobile devices etc.
I see that Bookly represents the perfect solution to obtaining the bookings and ensuring only available time slots are presented to the client to be able to book, but it is then entirely possible (likely in my case!) that the absence of the details in Google calendar will see me in the wrong place at the wrong time regardless!
Ho-hum, can’t have it all I guess.
Scratch that previous comment Alex, I clearly mis-understood. If I am understanding you correctly, Bookly WILL create the booking in Google calendar and is smart enough to read data from Google to ensure no slots are offered if the time is already booked. But, events created in Google, whilst taken into account by Bookly when determing free time are not actually transferred into the Bookly calendar! So it is perfectly viable to operate a schedule from just a Google calendar. Hope I’ve got that correct!
Hi,
You can use the synchronization feature when you want to block out some time slots when you won’t be available for booking, for example you have a meeting or a doctor visit. So, after adding an event in google calendar, this event will be taken into account and will block this time slot on Bookly’s front-end so customers won’t be able to book it.
Thanks!
Alex
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Hello! I have installed Bookly on my site blissnwbridal.com . On the front end I am having trouble getting the entire calendar to show for guests to select an appointment time. Only about half the calendar is actually visible with no way to scroll down so the last two weeks of each month are essentially unavailable. Is there a way to fix this? Also from the back end the email notifications will not allow me to change the message that is sent. The text box for the message shows up and I can click on visual or text but I can’t actually click within the box and change the message. It is very important I change this as the generic message is not sufficient. Thank you for any help you can provide!
Hi!
Thank you for purchasing Bookly!
Please, send us an email to support@ladela.com with ticket’s # 43804 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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PRE Buy Questions:
- Its a good option for restaurant booking? - Theres any examples for restaurant booking? - Its fuly compatible with iPhone and iPad devices??
Thank you,
Hi!
Thank you for being interested in Bookly!
Some of our customers use Bookly for the restaurant business.
In the case, if you want to test Bookly’s features – we have a free version of our product – Bookly Lite – which is available for download at WordPress.org plugin directory.
Bookly is mobile friendly. People can book appointments on their mobile phone. You can see your appointments in the admin panel, though it’s not really comfortable to check appointments in the back-end on a mobile phone (especially if there are a lot of appointments), you can check our demos on your mobile phone to have an idea how it looks.
Thanks!
Kate
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Thank you, Ive use it a couple of years ago. Just to confirm is a good option for restaurants. Will buy it now.
Hi,
If you want to use the plugin for restaurant booking, the only way to use it is to set the tables as staff members, as Bookly is designed to work with staff members’ availability.
Thanks!
Alex
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So you can “support” us about “staff members”? Hope so!!
Hi,
If this setup is ok for your needs then you can use the plugin for restaurant bookings. You need to set it up this way as customer will book tables instead of staff members.
Thanks!
Alex
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Hello. Thank you for your interest in Bookly.
We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.
To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.
Please expect an answer on the next working day, though almost always we reply sooner
Kind regards, Ladela Team
Unable to save anything new or different in the email notification that is to be sent. Make the change, click save, shows settings are saved, send test notification and reverts back to original message.
Hi!
Please, send us an email to support@ladela.com with ticket’s # 43794 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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We have integrated bookly appointment plugin with woocommerce to make appointment.But the bookly form price is not displaying in woocommerce cart.its showing only woocommerce product price only.We have added all settings in admin side for bookly and woocommerce,what else needs to be done for this issue?
Hi,
Please update Bookly to the most recent release (13.9) to solve this matter.
Thanks!
Alex
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Hi,
We have updated bookly plugin to Bookly 13.9 version.it makes js conflict issue.we dont have any js related plugin installed in our site.we are using Bookly Locations (Add-on),Bookly Multiply Appointments (Add-on),Bookly Service Extras (Add-on).Hi!
Please, update add-ons as well.
If the issue persists, please send us an email to support@ladela.com with the ticket #43894 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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Hey,
I’m using this plugin for a client. We want a simple booking formular pretty similar to the calendar demo http://consultant-demo.booking-wp-plugin.com/demo/
We don’t need our users to pick a service or employee or anything else. They just need to fill in the date and available time slot, then write there name and contact info and fill in some information about their booking (in a large textarea) and that’s it.
How do I make that?
Hi,
You need to update the shortcode of booking form, set a default service and hide all fields, so the booking form will load at the “time” step. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form.
Thanks!
Alex
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Hi, I have purchased and installed your plugin on a client site. It is all working except for the Google integration part. It won’t sync either way – and I have configured it all as per the documentation.
The website is here.
http://truenorthbusinessconsulting.com.au/request-a-call/Hi,
Please check if the time zone is set correctly, I advise choosing a city from your time zone instead of fixed hours to avoid having issues with DST and the staff member menu if you don’t see any errors there, and also if the copied API keys (Client ID and secret) don’t contain any whitespaces.
Thanks!
Alex
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Hello, i have an error with the cancel link.
http://https//www.psicologosexual.com/wp-admin/admin-ajax.php?action=bookly_cancel_appointment&token=f75a2d0d41224746bf85a3a37702dd4fIt says it cant find the site No se puede acceder a este sitio web
No se ha podido encontrar la dirección DNS del servidor de https. Busca https psicologosexual admin ajax en Google ERR_NAME_NOT_RESOLVED
Hi,
Please send us an email to support@ladela.com with the purchase code and the ticket number #43784 so we could look into this matter.
Thanks!
Alex
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Hi can bookly interface with Zapier? I need to get the contact info into Infusionsoft and we use Zapier to interface between our website and Infusionsoft. Thank you
Hi, thanks for the interest!
At the moment, an integration with this service is not supported.
Thanks!
Alex
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Hi, I am thinking about purchasing this plugin for another client, however they want certain days to only be available for people from certain areas. Is this possible?
Hi,
Currently, this functionality is not supported, there’s no option to set schedules for certain areas.
Thanks!
Alex
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Hi, could it be worked around? For example, could we change service to Area and have certain days for that “service” ? Or does the plugin not work like that?
Hi,
Yes, using this workaround you could set up these services with a specific schedule. Please take into account that if you want to set these services to be only available only for some specific days you will need to the special days add-on. With this add-on you can add days with a different schedule that will override the weekly schedule. Here you can check the demo for this add-on: http://special-days-demo.booking-wp-plugin.com/demo/
Thanks!
Alex
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High I am a website developer and i have a problem because i recieve this kind of email ” Please verify Bookly license in the administrative panel. If you do not verify the license within 13 days, access to your bookings will be disabled.” is it necessary to use plugin forever, with out buying?
Hi,
You need to purchase the plugin and add the purchase code in the settings menu if you want to continue to use the plugin.
Thanks!
Alex
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Hi, I have a question before i buy the plugin.
1. We have people making bookings from all over the world, with trainers from all over the world, do you include timezone checking and adjusting by the customer, and then allowing for the trainer in their admin to have the appointment shown in their timezone?
2. I need to know if your booking plugin will help me with the training for my customers. I have a large group of trainers in different timezones (these trainers will need to have admin control to set their appointments calendar) and then the customers are from many other regions of the world, and they need to switch the calendar into their local timezone. Can your plugin allow for this functionality?
3. This is how we work: (A) after a customer buys a product they need to go into a list of people needing to be trained, they would then be contacted by a trainer and invited to book an appointment, then between the customer and the trainer they need to organise a time to do this together, the trainer would have listed their available times for the customer to pick (B ) if the customer still does not have a trainer, and we need a list in the admin area (maybe on the front end site as well) of all the new customers needing to be trained, then a trainer is selected to do the training and the customer and the trainer confirm a time from their different timezones. The trainer would have listed their available times for the customer to pick from. I currently have the WC Booking plugin, and it can’t do this. Can yours? Thank you Barnaby
Hi, thanks for the interest!
1 & 2) This functionality is available only customers. Customers from different time zones can book services and the time will be converted to the time zone where they are located. Though for staff members they will “work” with the time zone that’s set in WordPress settings, currently there’s no option to set different time zones for staff members.
3) This process in handled automatically in the “back”. A staff members is linked to the services he provides and has a schedule. According to his schedule and availability – time slots will displayed for which customers can book the services that this staff member provides.
Thanks!
Alex
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