It seems that this plugin should be able to help! It uses the WooCommerce shipping zones to setup the regions, then each zone can have a Table Rate shipping method added to it. You should only need one option/table, but each table will need one row for each possible weight range and shipping cost. I have an example scenario on the support site that may help to better illustrate how it works:

If there is anything else I can help with, do let me know!

I’m afraid there is currently no way to to erase all data without doing so manually. If you are having trouble with the new update, however, please feel free to open a ticket in the support system. The new settings are very different from the old ones so it may just be a slight configuration issue. I would be to help take a look.

This is not the same product. It is an alternative to the one offered by WooCommerce.com written by a different developer. It will have a different user interface, but overall it can meet the functionality of theirs and then some. As of now, all plugins through CodeCanyon are a one time purchase fee. (Please note the $12 is a temporary price, however. It is part of a promotion celebrating Envato’s 11th birthday).

If not, do you offer customization to achieve it?

I’m afraid not. This plugin works with the WooCommerce zones to determine location. It does not have any API built in to determine location or distance.

Thank you, this notice has already been corrected for the next update. It does not affect the results, it is simply saying that an empty variable was used in a math equation instead of a zero. If this is a live site please be sure to leave error printing off so that customers did not see these types of messages. It is better to log them into an error file on your server.

That’s great! Thank you very much.

This is a common configuration issue. If you are still using the old settings, the problem is with the Identifier column. This specifies which option each row belongs to, so it will need to match for both of the shipping class rows. If you are using the new 4.0 settings (within the WooCommerce shipping zones) be sure you have specified the prices for both classes in the same table. There should only be one table for each potential option.

Have you moved your settings over to the new 4.0 settings page within the WooCommerce shipping zones? I believe this will be the only place it is possible. The only way to count a specific item group in this plugin is by shipping classes, and calculating rates ‘Per Class’ rather than Per Order. The only trouble is that the plugin would calculate a price for each class and add them together. I do not believe this is what you are looking for.

If this is done through the new 4.0 settings, you can setup two options, one with 1-3 twin packs, and another option with 4+ twin packs. There is an option to ‘Hide Other Options’ next to each option/table. Enable this option to ensure that only one option shows up when the customer purchases 0 twin packs. Jut be sure that you have put the 4+ twin packs option first so it has the lesser priority. This way customers do not see a free shipping option when they shouldn’t.

I hope this information helps, but if you have any further questions, please open a support ticket so we can share information better:

Are you sure it is this plugin you are having trouble? This error shouldn’t be possible with this plugin, and according to CodeCanyon you have not purchased a license for this plugin.

Not at this time. For most plugins with restrictions it’s not possible due to how it is coded. It would be best to create a second Table Rate method in your zone with all the COD options separate from the others. This way you can exclude the entire method without affecting your other options.

Unfortunately this plugin does not have any time settings yet, only dates and day of week. I hope to add it in the future, but it is not available at this time.

This is definitely possible with this plugin if you use shipping classes. This feature in WooCommerce tells it how to group items for shipping purposes. Then if you calculate your table rates based on class, you can setup different rules and prices for each shipping class group. So long as you put them all into the same table they will combine costs when multiple items are inn the cart.

Okay, so it sounds like maybe you have a separate method for each class? This won’t work either. Everything needs to be in the same table because all items need to qualify for a particular option. If only some of the items qualify, then the rate is invalid and will be dropped.

Hi I renewed support, is there anyway you can possibly take a look? Should I create a ticket on your support center?

Sure, I’m happy to take a look. A support ticket is best as you can upload images and share private information like login credentials.

I’m happy to help, but I am not quite sure of what you are asking. Perhaps a more detailed scenario would help. Or maybe rephrasing it. For example, are you offering multiple options to the customer but you want to hide certain ones when a ‘Food’ item is in the cart? Because this is certainly possible, but how you go about it would depend on your current settings.

It may be more helpful to open a support ticket so you can share images or credentials with me. It would be helpful if I could see what you have for Table Rate shipping right now so I can offer a better suggestion.

It sounds like it should be if I understood everything correctly. You can group items with this method, but at this time it only works with shipping classes, not categories. (It is also possible to setup a class for CAT A and leave everything else without a class if the rest of the items ship together. This would reduce setup time.)

Once the classes are setup, the shipping method could group them and determine a price for each group separately. This way your condition for CAT A only applies to the total amount of CAT A items purchased. The rest of your items would have their own set of shipping rules and costs however you needed them.

The only thing to note is that when both classes are found in the cart, only the Priority and Priority Express options would show up because there are no economy prices set for CAT A so this option is dropped. This is how it will work if trying to combine the shipping as described above.

I hope this information helps, but if you have any further questions, do let me know!

Hiding these options is done through WooCommerce. Under the General Tab you can select the default location for new customers and guests. Setting this to ‘No Location’ will ensure no shipping is able to be calculated unless you have a catch all zone. In this case, you can turn off default shipping calculations under the ‘Shipping Options’ page your Shipping tab.

Excellent, that’s definitely a popular way of doing that If you have any further questions do let me know!

Not a problem, I am happy to answer any pre-sale questions. Indeed splitting the cart into packages is a very popular feature within WooCommerce, so I have made sure that this plugin always takes its information from the package that is passed to it by WooCommerce and not by retrieving the cart as a whole. It has been tested with both the free plugin I offer as well as custom code to ensure that this works properly. It’s a shame to hear that not all other shipping plugins handle it this way as well. This has been a feature since WooCommerce 2.1 so it’s pretty standard by now.

If you have any further questions, do let me know! If it helps, I have temporarily activated the Multiple Packages plugin on the demo site for this plugin. Feel free to enable it before testing to ensure it performs as it should.

Thanks for the response! As you can see, I went and purchased your plugin.

I had some more questions but submitted a support ticket instead of posting it here. If you’d rather I put it here, let me know and I’ll close the ticket and post my question.

I’m afraid there are no coupons specific settings yet for a condition like this. Depending on how you have things setup, there is an option to calculate shipping based on the subtotal after all discounts have been applied. This is under the ‘Additional Settings’ section (#4). Perhaps this would help? More conditions for coupons will come with 4.1 but I do not have a definite release date for that yet.

Have you used this plugin prior to 4.0? I have only tested the latest update with that plugin (assuming you have the WooCommerce one), so only the new settings page within the WooCommerce zones. If you see ‘Table Rate’ as an option, it may be referring to the old settings page, and I am not sure how the Role Based plugin works with that. The new 4.0 settings would appear with the method title you have set, not necessarily ‘Table Rate’.

While this is not a plugin which this plugin specifically supports, if you want to open a support ticket with credentials to your dashboard I can take a quick look and see if it’s an easy resolution.

Yes I have and it worked. In Woocommerce, while adding new shipping method, in the options it shows as “Table Rate”. Once you add and make the modifications as needed (including changing the title), it is the new title that is shown.

This was working very well till a few weeks earlier. With the latest update was when this issue appeared. Since the legacy area while available was not being picked up, I created new entries as per the new directions – using shipping zones in woocommerce and then adding the shipping method through there.

I will open the ticket in a bit. Would really like this to get sorted.

thanks

I have added the support ticket. Will appreciate your help on this.

Sure, Version 4.0 introduced support for the WooCommerce Shipping Zones. This is their preferred way of handling shipping, so the old settings page has been deprecated (meaning it will no longer be updated in the future). It is recommended that you be using WooCommerce 2.6 or newer and move your shipping settings to the new zones. Your current settings should still work as of WC 3.1 so you have time to make the switch.