This plugin has several bugs, you enter a condition and it will load with some other condition. Have tried in all kinds of browsers and it happens. So if you use this please test your changes refreshing page.
I am sorry to hear you are having trouble with the plugin. Please review the response I left to your message on the comments page. From the screenshot you left, it appears there is a configuration error, not a bug, that is causing the problem with your empty products condition. Please take a moment to review the documentation and setup examples in the support website for details on how a table rate method works and some pointers on configuring it. Thank you
Didn't get a refund despite it was a mistake because the plugin has the exact identical name like a plugin which was in the wordpress repository (https://wordpress.org/plugins/table-rate-shipping-for-woocommerce/). It was used at a client side and we just wanted to make an update. Now 25$ are gone with a plugin we won't use.
I am sorry you were disappointed, but we stand by Envato's refund policy to ensure equal treatment among all users, and to protect us from digital theft. There are several plugins on the web with this name, each created by a different author with different settings and features. For WordPress.org hosted plugins, there is never a reason to go anywhere else for an update. If one was available, WordPress.org would tell you and offer the updated files as its a free plugin. The one you have linked to above was discontinued by MangoHour last year. We've had many of their users switch over to this plugin as a result, so I do hope you'll reconsider and give it a try. We have no plans to discontinue this one anytime soon.
I am sorry to hear you were not completely satisfied with this plugin. While this specific setting field is not an advertised feature, it can be possible depending on your scenario as a whole picture. Your license does come with six months of support so you can always open a ticket to ask questions.
Did you experience any functionality issues or other problems to deserve such a low rating?
I don't usually write reviews but this was necessary. I've been through generations of WC Shipping plugins and they are all either confusing or overpriced. Table Rate Shipping for WooCommerce is by far the best I've used. It eliminates the confusion around the problem and makes it easy to offer different shipping choices to different shipping zones, plus, you can add rules and make it even more detailed.
Table Rate Shipping for WooCommerce is an awesome product with wonderful support!
I am a website and graphic designer, and I have been using this product since 2014 on my own WooCommerce website, http://spanishhorsetack.com.
I am working on another WooCommerce website for a client right now, and installed the updated Table Rate Shipping plugin by BolderElements on their website. VERY POWERFUL PLUGIN that works PERFECTLY!
Also the support concerning questions I have had for both versions of the Table Rate Shipping For WooCommerce has been GREAT! THANK YOU FOR THIS PLUGIN AND THANKS FOR ALL YOUR SUPPORT! I could not be happier with both!