19461 comments found.
We would like to charge for the third appointment and allow the first two appointment registrations for free. I realize that isn’t a feature currently available, but can we we write custom code to apply the adjustment. If so, do you have any documentation regarding how we can integrate our custom code? In other words, does the plugin have hooks that we can use or another means to apply the adjustment? If so, is there any documentation we can reference?
Hi!
Thank you for your interest. Currently we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.
Thanks!
Kate
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Hi, I’ve bought the plugin and want to setup the SMS notifications but there is a blank page. There is noting except the subscription to the bookly newsletter and this box has no style (compare to the email notifications page). Thanks for your help.
Hi!
It is necessary to register in order to start using this service. After registration you will need to configure notification messages and top up your balance in order to start sending SMS.
Thanks!
Kate
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Hi Kate, What do mean by “register in order” ? I’ve nothing on the page… :-/
Hi,
You need to create an account to be able to use the SMS service. Please check this link for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212411289-Set-Up-Text-Messages-SMS-
Thanks!
Alex
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Hi guys,
The Google Calendar 2 way sync is a nice feature and it works well with the frontend form. However, strangely, the bookly’s admin panel calendar does not show the GC events occupied time slots (the frontend form does) which makes it impossible for staff members to create appointments via the admin panel without overlapping their own GC events.
This is a crucial non user friendly issue, specially for businesses that receive phone and face-to-face appointments (added by staff via backend).
My suggestion is to change the bookly’s calendar background color of the occupied time slots sent by GC (like the off schedule hours gray background color) and to strikethrough the dates/hours when adding a new appointment via backend.
Any thoughts about this?
Thanks! A
Hi!
Bookly provides 2 way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However each event from Google Calendar is taken into account when displaying available time slots to user in the second step of booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.
Thanks!
Kate
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Hi Kate,
Please read my comment again.
The problem is not with the frontend/user view. The backend is the issue, where events from staff’s Google Calendar are not displayed in any way.
Hi!
if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly
Thanks!
Kate
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Hi again Kate,
And why “each event from Google Calendar is taken into account when displaying available time slots to user” in the frontend, but not to staff in the backend?
This is my question from the beginning and I even suggested some fixes because presently the 2 way sync is not taken into account in the backend (which makes no sense).
Should I contact the support via email to receive a more detailed explanation from your tech staff?
Hi,
This is how the synchronization works. The purpose of this synchronization is to offer staff members an option to block out some random time slots. For example, they have a visit to the doctor and won’t be available for booking. With the synchronization they could add this event in google calendar so that this time slot will be blocked and nobody will be able to book it.
Thanks!
Alex
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Hi Alex,
Sure, I understand that. But for the appointments created/changed via bookly backend plugin could somehow advise the staff that they are overlapping their own Google Calendar events.
Found a feature request about this: https://support.booking-wp-plugin.com/hc/en-us/community/posts/207726869-Google-calendar-events-blocks-backend-calendar-timeslotsI have been using the plugin for a while and I like it but for those who need the 2 way sync this is a major usability flaw that can be easily addressed.
Hi,
Currently this feature works this way, it’s purpose is not to move the whole management part from Bookly to Google Calendar but to block time slots. Though thanks for the feedback, we’ll take into account for future implementations.
Thanks!
Alex
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I’m not talking about moving management part from Bookly to Google Calendar… :/
It’s about blocking (or change color of) time slots in the staff’s bookly calendar in wordpress admin area.
HI!
Currently such functionlity is not supported. We’ll take it into account for future.
Thanks!
Kate
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Hi
Is it possible top apply bookly on woocommerce in many product with only one calendar ?
Hi, thanks for interest!
The purpose of the WooCommerce integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce). So if you’ll enable this integration customers will be redirected to a WooCommerce cart after the details step and payments from Bookly will be disabled. To set this integration you’ll need a “fake” product that will serve as a “bridge” between Bookly and WooCommerce. Though even if you’ll use this integration you’ll sell services from Bookly and not WooCommerce products.
Thanks!
Alex
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Hi , I am using Bookly Plugin , Please solve my few queries:
1) Can one service have 2 categories. 2) How to add custom fields in service categories and Remove fields .
I am using Bookly Appointment Plugin for Car service , where i am adding name of cars in category and services in service colomn , so few services are common in all the car , and i can’t add seperate same services because it will show in the drop down.
Please reply!
Thanks
Hi,
1) Currently this is not supported.
2) You can enable this setting: bind fields to services, and you will be able to create service specific custom fields.
Thanks!
Alex
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Hi , I am using Bookly Plugin , Please solve my few queries:
1) Can one service have 2 categories. 2) How to add custom fields in service categories and Remove fields .
I am using Bookly Appointment Plugin for Car service , where i am adding name of cars in category and services in service colomn , so few services are common in all the car , and i can’t add seperate same services because it will show in the drop down.
Please reply!
Thanks
Hi,
1) Currently this is not supported.
2) You can enable this setting: bind fields to services, and you will be able to create service specific custom fields.
Thanks!
Alex
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I have purchased this for another website – which is for appointment bookings. Working very well and I’d really like to use this same interface for another business. The business will be renting bicycles. They will want to be able to rent for two hour timeframes, half day timeframes, or full day timeframes. In addition, they will have about six different types of rentals with potentially 10 of each that could be booked simultaneously. I figure that in the plugin, I can change “Service” to “Rental Type” and put in each of those six. But the biggest question is how it is possible that any of those six could be booked for different durations. Is that a capability? With the other site I’ve done, each ‘service’ specifically had to have a duration interval so it would show up under the Time tab.
Hi!
Thank you for feedback!
Currently Bookly is not much suited for rental business. Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.
Thanks!
Kate
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I am sorry, but i have another problem conecting with google calendar:
Error calling GET https://www.googleapis.com/calendar/v3/users/me/calendarList: (403) Project 513668134933 is not found and cannot be used for API calls.
Hi!
Please check if the copied API keys (client ID and secret) are correct and don’t contain whitespaces.
Thanks!
Kate
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Hello! I am having a lot of trouble getting this plugin to load correctly on my site. It keeps freezing everything. I’ve disabled all of my other plugins and even changed themes… Nothing has worked. Can you please help?
http://rhresumes.com/schedule/Hi!
Please, check if you disabled caching plugins and set all parameters correctly. If you are sure that everything is set properly but it still doesn’t work – please, reply at support@ladela.com with screenshots and the more detailed description of the case. You may also include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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Hi Guys, is there any way to reduce steps in appearance? I would also like to have an option to add independent sms provider.
Hi!
You can hide some fields so it will be less confusing for customers. You’ll need to update the shortcode of the booking to hide this field, please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form
Currently an option to add independent sms provider is not supported.
Thanks!
Kate
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what about another language version ?
Hi!
You can translate Bookly via WPML or PoEdit.
Thanks!
Kate
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I’m using Polylang plugin Guys (200,000+ active instalations). Is there a possibilty to create second appearance menu for different language? That would do the work.
Hi,
Tools like Polylang, Poedit and others are good for translations. Though if you want to have a multi-language website you’ll need the WPML plugin. Polylang and other plugins don’t have the option to translate dynamic variables, so you won’t be able to have multi language versions for the booking form and email notifications.
Thanks!
Alex
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Hello
I have the following error: DataTables warning: table id=bookly-customers-list – Ajax error. For more information about this error, please see http://datatables.net/tn/7
JQMIGRATE: Migrate is installed, version 1.4.1 glyphicons-halflings-regular.woff2 Failed to load resource: the server responded with a status of 404 (Not Found) /wp-admin/admin-ajax.php?draw=1&columns%5B0%5D%5Bdata%5D=name&columns%5B0%5…earch%5Bregex%5D=false&action=bookly_get_customers&filter=&_=1493232832854 Failed to load resource: the server responded with a status of 404 (Not Found)
Hi!
Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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Greetings Bookly!
We seem to be having an issue with our implementation of your wonderful plugin. When setting the price for a particular service to 59.40, which is including the applicable taxes, the service is charged for 59.21 when someone places an order. I notice now that when entering a price, one must choose between valid numbers (in our case either 59 or 60), but is this crucial? Is this affecting the change in price on the back end?
Thank you kindly! J
Oops! I figured it out. It looks like the price was set differently on the staff member page, and once I changed the price on the services page, I was prompted to make the change sitewide – which fixed the problem. Thank you!
Hi!
Thank you for being proactive in searching solution!
Thanks!
Kate
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Hi,
We are trying to use stripe to process bookly payments but the form hangs on the payment section (infinite spinnier on the next button). We have both the secret and publishable keys in our payment settings and are using the most recent version of Bookly avsilable to us (13.2)
Hi,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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When i click to insert the booking form, nothing happens… I’ve selected all the options, but still nothing happens… no shortcode, no error
Hi,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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Hello, After successfly working with this plugin on a project, I am consediring puchasing another licence for a new project. However I have a question regarding this one :
I want to set special opening days in holiday for all the services. (not hours by stuff) For exemple, I am usually open on monday from 8 to 12. but on holiday, on monday I am open for 7 to 12. This opening hours should apply to all the services. How can I do that ?
Hi,
Bookly is designed to work with staff members availability so the time slots will be displayed according to their schedules. If you want to change the schedule only for some days you can check the special days add-on: https://codecanyon.net/item/bookly-special-days-addon/18611122?s_rank=5
Thanks!
Alex
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Hello,
I want to set special opening days in holiday for all the services. (not by stuff) For exemple, I am usually open on monday from 8 to 12. but on holiday, I am open for 7 to 12. This opening hours should apply to all the services. How can I do that ? Thank you
Hi,
Bookly is designed to work with staff members availability so the time slots will be displayed according to their schedules. If you want to change the schedule only for some days you can check the special days add-on: https://codecanyon.net/item/bookly-special-days-addon/18611122?s_rank=5
Thanks!
Alex
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Thanks for your quick reply. So I checked the add-on in back-office. When I add a special day, it means a day where the staff will be off or will be working ? Thanks
Hi,
The added special day will override the weekly schedule for that day.
Thanks!
Alex
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Hi I’m interested in your plugin. Can I create Time schedule by own self ? Example : Mr.A available only Mon and Sat at 10.00 – 11.00 and 15.00 – 16.00 Mr.B available all days If select Mr.A did the Time will show only 10.00 – 11.00 and 15.00-16.00 ?
and Can I select multi-hour like 10.00-11.00 and 13.00-14.00 in one time
Thank you
Hi, thanks for interest!
If Mr.B has the same schedule as Mr. A, but Mr. A is available only on Mon and Sat, then for these days you’ll have two staff members that will be available for booking.
Currently you can book more time slots by using the built-in cart, so customers will be able to add more time slots to the cart before proceeding to the payment step.
Thanks!
Alex
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google calendar sync bugs(?) - google calendar would not update when adding appointment manually in “Appointments-> new appointment” - new appointment book the time slots with the previous occupied(delete or cancel) will not be sync.
Hi,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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Hi, Our client is an Psychiatrist located in Germany and want to bye your plugin Bookly Booking for his оnline consultations. The question is If a patient located in United States book for online consultation at 13:00, will the patient’s time zone automatically be converted into the psychiatrist’s time zone? For example: If patient located at New York / USA book for 13:00 automatically to show on the psychiatrist 19:00 Germany/ Berlin time.
Hi, thanks for interest!
If you’ll enable this setting: Display available time slots in client’s time zone, then the displayed time slots will be converted to the time zone where customer is located. Your example is correct.
Thanks!
Alex
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I’m thinking about purchasing your product, but I have a questions. I want to start a business but not sure if its going to take off or work (my business). Can i start by purchasing your $59 to build my site and if my business model work, can i then upgrade 590.00
Thanks
Hi, thanks for interest!
Could you provide more details on how you intend to use the plugin.
Thanks!
Alex
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