19462 comments found.
Thank you for your hard work supporting this plugin. I did not see an example of the functionality I need in the demo pages but maybe you can help me answer some questions?
With this plugin I can offer booking for defined time slots (like one hour). Can I set up minimum 1-hour blocks but someone can still book 4 hours for one booking? And is it also possible to allow users to see on the daily calendar what time slots are booked and who is booked for that time slot (maybe by mouseover or click?) In the demo, the booked timeslot disappears from calendar and I would like users to see it and who is booked. Thanks!
Hi, thanks for interest!
1) You can create services with a duration of one or more hours. Customers can use the built-in cart to book more time slots in the same booking session.
2) You could enable this option in the appearance tab: Show blocked timeslots, to display the time slots that are already occupied.
Thanks!
Alex
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Will this plugin allow users to create their own schedules or does scheduling require admin access?
Hi, thanks for interest!
Staff members that have WP user accounts will be able to set their schedules. Only administrators can add staff members and link them to WP user accounts.
Thanks!
Alex
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Hi!
Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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We need to be able to select more than one slot at a time. We set the slots to one hour, but sometimes people will want to reserve a space for 3-4 hours. Right now I make them do 3 or 4 bookings in a row and it is very time consuming.
Hi!
In this case you can check the Recurring Appointments Add-on, customers will be able to book the whole series in one booking session. You can check the demo here: http://recurring-demo.booking-wp-plugin.com/demo/
More information about Recurring Appointments Add-on you can get here: https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on
Thanks!
Kate
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Hi, I’m not sure this is what we need. We don’t want re-occuring appointments, but rather blocks of time on the same day. We really don’t want to set our current blocks above an hour, because some people only need to reserve that long. Just the reocurring one didn’t look quite right, but maybe it works differently?
Hi!
Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.
Thanks!
Kate
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I am currently using the {cancel_appointment} shortcode. It reveals that my site is wordpress and also reveals the location of my admin login page etc.
How do I make this a link that says “Cancel” instead?
I see the info that says {cancel_appointment_url} and to use inside tag.
Can you provide me with the code that I need to use that will make it be a link and thus hide my sites admin location.
Hi,
You need to use a href html tag to use this code {cancel_appointment_url} and add it to the “Text” tab of the notification template. Here’s an example: <a href=”{cancel_appointment_url}”>Cancel</a> .
Thanks!
Alex
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So can I just paste what you provided?
Hi,
Sure, just copy it to the text tab.
Thanks!
Alex
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Hi, is it possible to display the employee images in a grid instead of having the employee drop-down or something similar? Thanks!
Hi!
Currently such functionality is not supported.
Thanks!
Kate
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Hi, is possible that plugin work with buddypress front-end?
Thanks
Hi, thanks for interest!
Currently an integration with this product is not supported. Though you can test it out with the lite version of the plugin: https://wordpress.org/plugins/bookly-responsive-appointment-booking-tool/
Thanks!
Alex
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Hello,
I purchased your product and spent a bit of time trying to install and set it up. I’m unable to create staff members. WP drop down in the box doesn’t give me an option to select existing WP members. When I omit that step and go on creating a staff member, the plugin saves changes but does not retain any of that info.
Another word, I cannot set up staff members, nor services. Quite frustrated here.
Please help.
PS. Running on PHP7, Never used the Lite version
Hi, thanks for purchasing our product!
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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Presale questions: is Google calendar sync 2-way or this plugin just pushes appointments to the Google calendar? I’d like to use chain appointment extension, is it possible to set up 30 mins gap between appointments? For example: a booking ends at 10.00AM so the next appointment can be booked from 10.30AM. I do not want this gap between chain booked appointments. To understand why is this important: my client is a service provider who works at client’s place so she needs some time to travel to the place of the next appointment.
Hi, thanks for interest!
1) Bookly provides 2 way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However each event from Google Calendar is taken into account when displaying available time slots to user in the second step of booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.
2) You can set up padding times for all services so there will be a 30 minute “break” between them.
Thanks!
Alex
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Hi, I am trying to install this in my WordPress and when I upload the .zip I get the following error: Installing Plugin from uploaded file: codecanyon-7226091-bookly-booking-plugin-responsive-appointment-booking-and-scheduling.zip Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
Hi, thanks for purchasing our product!
Please make sure that you are uploading a correct archive. You need to upload appointment-booking.zip which can be found inside the archive that you got from Envato.
Thanks!
Alex
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Hi,
My bookly wont progress past the first tab, the spinner spins as if to load dates available but just brings up the ‘select date’ box again.
https://pperfectstudios.co.uk/bookingsHelp would be appreciated. Thank you
Hi,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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Hi, I send an email 2 days ago to support@ladela.com about bugs on mi bookly. I still have the same problem on my page. Do you have any advance on that? Best Regards
Hi,
I’m not sure we got your mail, could you please tell us the ticket number or your email address to check it.
Thanks!
Alex
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I want to send appointment bookings to multiple staff. How do I do that. I do not see a place to add “recipeints” to bookings.
Hi,
Currently only one staff member provides a service individually, there’s no option to add multiple staff members to an appointment/service.
Thanks!
Alex
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Hi, I tried to send email via Booking form and also via test email notifications but I didn’t get any emails. Please help me. What I have to do for fixing now? I can’t send out also support request to you too.
My website is www.dathenonline.com adn sub is https://www.dathenonline.com/maileebrows/trang-mau/
BR, Cuong Van
Hi Cuong,
Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.
Thanks!
Alex
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Dear,
I noticed that during upgrading of the module the following url gets requested: http://api.booking-wp-plugin.com/legacy/?api=1.0&action=download&plugin=bookly&purchase_code=xxxI have 2 issues with this approach. First the api should be accessed via https and secondly it’s unsafe to include the license code in the get parameter of the url. It’s much better to include this in a post variable.
Hi,
Thanks for your feedback!
If you have technical questions please send them directly to support@ladela.com so our team could look into such inquiries.
Thanks!
Alex
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Hi there, Is it possible to theme (use structural HTML and inline css) the notification emails? I tried adding HTML to the message field of the email, but it gets stripped out. Is there another way to do this? Through a filter perhaps, or is there a template file to edit? Thanks!
Hi!
Currently such functionality is not supported. Though you can send emails as HTML/text.
Thanks!
Kate
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I have purchased the plugin but users cannot select the service, could you please share ana email id where I can share some screenshots and urls
Hi!
You should make sure that you removed Bookly Lite files via FTP before installing a full version. Check if you also associated your staff members with services, disabled caching plugins and set all parameters correctly. If you are sure that everything is set properly but it still doesn’t work – please, send us an email to support@ladela.com with your purchase code, screenshots and additional details of the case. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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I have purchased the plugin but users cannot select the service, could you please share ana email id where I can share some screenshots and urls
Hi!
You should make sure that you removed Bookly Lite files via FTP before installing a full version. Check if you also associated your staff members with services, disabled caching plugins and set all parameters correctly. If you are sure that everything is set properly but it still doesn’t work – please, send us an email to support@ladela.com with your purchase code, screenshots and additional details of the case. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.
Thanks!
Kate
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Seems like an awesome plugin. Very interested.
I am working if this will be compatible with “WooCommerce Customer Relationship Manager plugin – https://codecanyon.net/item/woocommerce-customer-relationship-manager/5712695?s_rank=10"
If someone book through your plugin, will they be automatically added to this CRM as well?
Secondly, does this plugin support “CHASE PAYMENTECH -https://woocommerce.com/products/chase-paymentech/"
Thank you
Hi!
Bookly has integration with WooCommerce. The purpose of the WooCommerce integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce). So if you’ll enable this integration customers will be redirected to a WooCommerce cart after the details step and payments from Bookly will be disabled. To set this integration you’ll need a product that will serve as a “bridge” between Bookly and WooCommerce. Though even if you’ll use this integration you’ll sell services from Bookly and not WooCommerce products.
Thanks!
Kate
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Hi Kate,
Thanks for the quick reply. I assume this means that it will be compatible and auto-add user to Woocommerce CRM” also? Thanks again.
Hi,
Currently an integration with that plugin is not supported, so I’m not sure if users will be automatically added to the CRM.
Thanks!
Alex
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Hi, I want to buy Bookly but the payment is not clear, is it $59 for one time or it’s monthly, early? and in how many websites I can use it?
Hi!
Once you make the purchase you receive the plugin and a support pack for 6 months. If you’ll need support after it expires you’ll need to extend it.
With Multisite Add-on you can use the same copy of Bookly on multiple websites. You’ll need diffrent license for every domain.
Thanks!
Kate
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