6042 comments found.
Hi, I have a pre-purchase question. I want to use your form to sell products and add two payment options (with drop down): pay cash and pay online (with paypal). The users who are choosing the pay cash option will be redirected to a thank you page, the users who are chosing the pay online option will be redirected to paypal check out page. Is it possible to do this in the same form with eForm? Thank you.
Hello,
Yes of course it is possible. You simply need to put conditional logic on the payment element. If you need help making it, let me know and I will guide you and create a sample for you.
Hi, thank you for your quick reply. I have on more question: is it possible to use on the same form to add more submit buttons, as I wrote before I need an option to pay with paypal, pay with cash and as an other option to send a request. So altogether: redirect to thank you page 1, redirect to thank you page 2 and redirect to thank to paypal in the same form. Thanks
Hello,
What you need can be done without many submit buttons. Have a dropdown that says:
Paypal Payment Pay with cash Other Options.
Now put conditional logic on the payment element for paypal element. This will make sure that the payment sub-form shows up when user selects pay with paypal.
For the other options, under Form Settings > Redirection, setup conditional redirection to your pages.
PS: It isn’t possible to have more than one submit button.
Hi
do you have scroll able list options?
Yes. Just use the dropdown element from MCQs.
Hi, this thing is awesome and powerful. I only miss one thing for my purpose. Shuffling the questions. Its not possible right (i have only seen the option to shuffle answers)? Is it maybe planned for a near term future release? That would be awesome! If not, i would be more than happy to get a quote for this code adjustment on schmidt@pleksi.de. Thx.
Please submit this form: https://eform.live/customization-service/
Hello. Quick pre-purchase question. Does GPS Tracker works if someone types US zip code or it has to be City/Village name?
Hello,
The GPS tracker uses google places API and auto-complete. So yes, one can enter US zip code https://eform.live/examples/#el-ex-modal-24
Is there a way to change the size or the way the progress bar looks when filling out a multi step form?
Hello,
You need a little bit of CSS for that. You can ask in our forum and we will help you out. The selector for progress bar is
body .ipt_uif_front .ui-progressbar.ipt_fsqm_main_pb {
height: 3em;
}
Hi, I am getting this error:
We faced problems while connecting to the server or receiving data from the server. Please wait for a few seconds and try again.
If the problem persists, then check your internet connectivity. If all other sites open fine, then please contact the administrator of this website with the following information.
TextStatus: error HTTP Error: undefined
Form still gets submitted, but this is the message, and user is not redirected to another page. It only happens if user types its email (Primary Email) is inserted.
Please help.
Hello,
From your explanation it looks like you have set wrong email address in either Result & email > User Notification or Admin Notification. Please check that all the email addresses are valid.
Hi,
I probably didn’t explained it very well, I’ll try to make it easier to understand.
I am attaching you printscreen with the message I am receiving – https://screencast.com/t/4u1VmkuD2D
There is question in form “Subscribe to news” where we ask to collect email. If that box is checked and user inserts the mail into the field, there is message at the bottom of the form after submitting, showing the Server Side Error. At that moment, user is just getting this message and does not know that the form has actually been submitted (user will receive the mail with form confirmation, admin mail will receive it too, and the form can be viewed in View All Submissions section of eForm in wp-admin).
If user doesn’t check that box, everything goes normal and form continues with submission and user gets redirected to thank you page. So there is some kind of error with this form element where the mail can be inserted.
This is the reason I’m attaching you the wp-admin configuration also to check it out – https://screencast.com/t/0vwsReKr. I have tried putting the Primary email option as well as the Email option.
Last thing I need to tell is that this error happened after the form has been updated to latest version. Prior versions had no errors like this (everything was fine no matter if mail is inputed or not).
Also, I have tried to change and increase some php.ini values like max_input_vars = 20480 (tried to Google this problem before coming back to you), but that didn’t helped.
Any ideas to fix this are more than welcome. Thank you in advanced!
Hi,
I have sent you login credential on that mail. We’ll continue our communication on mail then.
Thanks for your support so far!
I will get back to you asap.
Hi. I have purchased eForm a while ago. It works great, but I have started using a staging site and whenever I clone the site, all forms and reports disappear in the cloned version. The results from the shortcode says ‘invalid id’ how can this happen? Is this a bug or should I change a setting?
Interestingly, I just found out that when I uninstall and re-install the plugin the forms re-appear and so do the submissions. Any ideas how to prevent this behavior and make it work without reinstalling?
Hello,
When you install eForm, then the following two important tables are created wp_fsq_data, wp_fsq_form. So in your new installation, if the table names are same, then you wouldn’t face this issue. If it is not, (for a different prefix than wp_), then you would need to deactivate and reactivate eForm, which will create new sets of tables ({$wpdb->prefix}[fsq_data|fsq_form]) into which you will need to import data from older tables.
I am pretty deceived by your last updates since it does not support old CSS. This is an arbitrary decision: my forms are broken and look pretty ugly…. well I am disappointed.
Hello,
I am sorry to hear that you are disappointed with our new design. The previous designs were way past their timeline and we had to come up with something new to survive in this ever changing environment of web technology. I am pretty sure if you play with the new features you will find it encouraging in time.
Also you are saying that the forms are broken. In their true looks, forms will be like this: https://eform.live/examples/form-theme-examples/
If yours aren’t showing up this way, then it is likely due to conflict with theme CSS. You can ask in our forums and we will gladly help you with overriding CSS.
Hello, Do you have some custom CSS for the RTL, its really important ! Please advice
Hello,
We have plans to release with RTL support, but right now we do not have any resources for this.
Can I embed the form on the post/page, not in an Iframe or lightbox? Can I put it within another shortcode, for example in a box by Ultimate Shortcodes?
Hello,
You can put inside any page/post basically anywhere through shortcode. eForm comes with a shortcode generator: https://ipanelthemes.com/kb/fsqm/fsqm-shortcode/publish-eform-shortcode/
Is there a way to award badges and notify them to the user using popups or so?
Hello,
You can use myCRED badges. Notifying about badges does not come within the scope of eForm, but I am sure you can handle it through myCRED itself: https://ipanelthemes.com/kb/mycred-integration-for-fsqm-pro/mycred-rewards/awarding-mycred-badges-eform-submissions/
About transferring points to Mycred, say, if the user takes a quiz and gets some points, will the actual points he gets be transferred to Mycred or will just a preset amount of points be transferred?
Hello,
You can transfer score or through mathematical calculation or just a static point. The choice is upto you: https://ipanelthemes.com/kb/mycred-integration-for-fsqm-pro/mycred-rewards/
How can I translate the front-end labels and other stuffs into another language?
For the form elements, everything is set from the admin side, like labels, subtitle, option labels instructions etc.
For the validation part, it is set from translations: https://ipanelthemes.com/kb/fsqm/fsqm-tutorials/translating-fsqm-pro-plugin-language/
how many sites can I use the plugin if I buy a regular license?
Hello,
For one regular or extended license, you can use under one domain only. If you charge the end users of your site, then you need to get the extended license, otherwise just the regular license.
Two further questions:
1. I also need a test site. Are you willing to let it run on it, in addition to the main site.
2. What is the extended license like? Is it the regular license plus the extended support 12 months ($9.38)?
Thanks.
Hello,
1. You can use it on the test site as long as you want. There isn’t any limitation for that.
2. Extended license is different from regular license or support pack. While buying click on the Regular License block and it will show you option for Extended License. It will cost you $150.00.
It is still not clear about when a regular license applies and when an extended license applies.
I will be using the form to offer free digital contents and sometimes sell some of them to users of the site. I am not selling the forms themselves. Will I need a regular or extended license?
Hello,
If you are not going to charge users to use any of the eForms, then there is no need to get the extended license.
If you are going to charge user to use any of the eForm forms, like a paid quiz, then you will need extended license.
All this being said, I am not really an expert of envato licensing. If you are still in confusion, I highly recommend getting in touch with envato help https://help.market.envato.com/hc/en-us/requests/new
I renewed my license, but I still can’t get into your support forums. Please help.
Hello,
When prompted, please enter your new purchase code (the support one you have purchased).
Upload Repeatable? (presale question)
Hi Authors, I’ve Tested In The Demo Site Your Great Component But Unfortunately I Can’t Add The Upload Module As Repeatable Element…
I’ve A Costumer That Want A User Compile A Form And Add A File To Upload On The Server… Then While The First File Is Uploading …Then The User Can Repeat The Same Procedure (compile and upload a file) Again And Again Until He Has Uploaded All The Files He Need To Upload To The Server…
Hope You Can Add As Repeatable Item The Upload One!
Later…
Hello,
Sorry but upload elements can not be repeated at this moment. The upload element itself can add as many files as you want it to, so I don’t see why adding it within the repeatable element would be a good idea. It is pretty complex to handle the uploads through all the security measures we have taken, so we are not really thinking about having the uploader inside repeatable element.
Thanks For Your Kind Answer, My Problem Is That When A User Will Upload A File To The Server It Must Also Describe What Job Do With That Specified File So The Multi-File-Upload That You Suggest Is Not So Pratical. I Mean The Logic Of The Form Is:
User Upload PDF File A > User Describe How To Print It, Kind Of Paper, Misures
— repeat —
User Upload PDF File B > User Describe How To Print It, Kind Of Paper, Misures
— repeat —
User Upload PDF File Z > User Describe How To Print It, Kind Of Paper, Misures
And So On
If For Example I Upload 12 PDF Files At The Same Time How I Can Define What To Do With File 1, With File 2, 3,...12 Exactly?
Without The Repeater I Must Reload The Upload Form Page For Every File Instead Of Doing It In The Same Page..
Hope You Succed Addin It To The Repeater…
Keep Up Component Is Great! 
Hello,
I understand your concern. I am afraid I can not offer you a better solution. If you have limited number of inputs, then instead of using the repeatable element, you can have conditional element for taking in files and their information. Much like this hotel registration form where we ask number of guests and then show fields to enter guest information: https://eform.live/examples/#el-ex-modal-38
Thanks For The Head Up, I Was Missing This Demo… I’ll Try Again On Your Demo Site To Achieve It And See If My Costumer Can Use The Form In This Way And Eventually I’ll Buy The Component For His Domain… Really Kind, Thanks Again…
You are most welcome.
Hi I’ve installed and built a form with your plugin. I’ve got an issue with this text:
Server Side Error We faced problems while connecting to the server or receiving data from the server. Please wait for a few seconds and try again.
If the problem persists, then check your internet connectivity. If all other sites open fine, then please contact the administrator of this website with the following information.
TextStatus: error HTTP Error: undefined
Do you know how may I can fix it? Thanks a lot L.
Hello,
It can be of many reasons:
1. You do not have php5-mcrypt installed. 2. Your server is running out of memory. 3. You have an invalid email address under user or admin notification (phpMailer fails here).
You will know more when you ask your web hosting support to enable debugging and check the log files.
Hello, thanks for the answer. Points 1) and 2) are ok. I set the form in sandbox with PayPal and set direct payment. Payments by credit card are successful while paying with paypal account give me the error you see. You can thake a look here: www[.]festivaldeltangotrani[.]it[/]zotto What else can depend on? To have your intervention I have to buy a new support ticket? (This is the first time I use your plugin after purchase) I await your news. Thanks so much Luca
Hello,
Please email me directly at swashata[at]iptms[dot]co and I will get back to you.
Hi. I “fixed” the issue…was my error in setting. Thanks a lot anyway!
Just another questione: is ti possibile to create a math evaluator with the capability to sum number from different form? The 2 form will be on same page.
Thank again!
Hello,
I am really sorry to let you know that it isn’t possible.
hello, i like to send user-notification in copy to the admin. How can i solve this?
thanks
Hello,
You can send admin notification email directly from the settings: https://ipanelthemes.com/kb/fsqm/form-submission-related/send-notification-email-admins/
Or if you must CC the user notification to the admin, then under Result & email > User Notification > Additional Header, put something like Bcc: admin@site.com or if you want the user to know Cc: admin@site.com.
Hello Admin.
I have 2 problems. One large and one small
1. I have Your the plugin to generate pdf. When filling in questionnaires and try to download a PDF then displays an error: server patrycjabalcerzak.pl can now handle this request. HTTP ERROR 500 I get only a confirmation for Admin about fill out the questionnaire, but does not have the user’s name etc, usesr does not receive any e-mail (but should).
The first time when I filled out the survey everything worked well.
1b. Is there a possibility that you could only immediately download a PDF of the completed questionnaire? Without any emails confirming etc?
2. The second problem relates to the date. When I click on the Fill the date of the entire survey moves to the left. Then everything returns to normal, but it is very annoying and the client did not accept this.
Below I’ve included a link to the survey:
http://patrycjabalcerzak.pl/ankieta/Ok, I found solution to HTTP ERROR 500. Plugin Wordfence block this.
Please answer for 1b. and 2. question.
Hello,
1b: You can redirect to the trackback page where the PDF button is present. Other than that, it isn’t possible right now.
2. That is a known issue with jQuery UI datepicker. We let admins put different themed form under same page. To make the datepicker inherit the styling, we need to add some classes to the body when it is being shown and remove when it hides. I will think of something to implement without losing the theme styling.
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