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Discussion on PHP Live Support Chat

Discussion on PHP Live Support Chat

Cart 3,433 sales

mirrormx supports this item

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This author's response time can be up to 5 business days.

1169 comments found.

Hi,

Please provide “Light & Simple Mobile Apps” feature and it will be very good.

Thanks

Hello,

thank you for the feedback.

Kind regards,
mirrormx

www.mysite/livechat/php/app.php?admin

Installation seems to be invalid.

It’s possible that configuration settings are incorrect or there is a problem with your database.

Please double check application’s settings.

pls kontact me

website@live.de

Fehler

SQL-Befehl:

CREATE DATABASE IF NOT EXISTS % db_name % DEFAULT CHARACTER SET “utf8”;

MySQL meldet: Dokumentation #1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ db_name DEFAULT CHARACTER SET “utf8”’ at line 1

Replied to your email.

Hello mirrormx, Operator can’t end chat – This feature must be added!

Hello.

You’re right. This is planned for future versions.

Kind regards,
mirrormx

Hata

SQL sorgusu:

CREATE DATABASE IF NOT EXISTS % db_name % DEFAULT CHARACTER SET “utf8”;

MySQL çıktısı: Belgeler #1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ db_name DEFAULT CHARACTER SET “utf8”’ at line 1

Bad customer representative

No support ? email private mesaj all inn no purchased livesupport

im litel english

translete deutsch ich habe noch nicht gesehn für was habe ich bezalht ich habe fast 12 sutenden ein problem gehapt habe ich extra email schreiben nur ein anwort ich kann nich instaliaton nur wen brauchen info könen sie hiyer schreiben

install habe ich kein problem ich geben ein datei weiter insatall nicht fertig warum phpmyadmin table nicht erreichen muss kan ich sql selb drop

und ich gehn mein phpmadmin sql neu table auch probleme

was kann ich machen

über all kadostrofe

Sent you an email. Please only write in English, I’m unable to understand your messages.

Can not view history after installation Please help thanks

Hello, please contact by private message and I’ll try to help you soon.

Now there is no problem, thanks.

hello nice chat but still lacks some useful things like: Map with country of origin and city flags, create departments assistance, click the right or left.

Hello, thank you for the feedback. I’ve noted it for future consideration.

Hello Have opencart Extended?

So Guest access is not possible. But, can the code be tweaked / hacked so a “Guest” can be automatically logged in by the script. i.e. perfect scenario. User doesn’t need to login, but can instantly start typing a question.

Our user case scenario: We send a known user an email link to a sales page, so we don’t need them to login, we know who they are already. ... and would like the chat window to pop-up in the bottom right, so we can engage conversation. Thanks!

Looking to buy this script. Please can you confirm that ‘Guest’ access, with no login required, can be added to the code. (We can do the coding). Thanks.

Hello. Unfortunately, guests need to fill the form to start the chat. If you have enough programming knowledge, you could implement that as all necessary files are included in the package, though I don’t have any guidelines prepared for it.

Presales questions:

1. Is this a Multi-user script so clients can register?

2. Does it include a mobile and desktop app (windows/mac)?

3. PayPal supported?

Hello.

1. Any visitor can fill the form and start talking. 2. Unfortunately, not. 3. What do you mean?

1. I mean is this a SaaS script where clients can register and use there own chat on their website. 3. PayPal support will charge clients to use it.

I see. No – unfortunately, that’s not supported, also not allowed by license.

Hello is it possible to increase the time out time as it keeps logging me out very often

When will we get a next upgrade? thanks!

Hello, thank you for contacting.

Unfortunately, it’s hard to tell when the next update will come as I don’t have a strict schedule. Please stay tuned, everybody will be notified once a new release is ready.

Kind regards,
mirrormx

Hello,

Is it possible to add custom inputs for the email message (e.g. contact number)?

Best Regards, Pedro

Hello.

Unfortunately, such feature isn’t available. Adding new input would require manual source code modification and some more effort to explain.

Support for custom inputs is planned for future versions of the application.

Kind regards,
mirrormx

How to close the chat again? :(

Hello, I want to make a little change on how the chat appears . After testing I see its a footer pop-up . I want to make it be as front-end . Is it posible ? Made a mockup explaining better what I want :

http://i.imgur.com/V3YOfC6.png

Hello, thank you for contacting.

If you have enough programming knowledge you should be able to accomplish it. However, I won’t be able to assist you with that as it will require manual source code modification and some more effort to get done.

Kind regards,
mirrormx

Hi,

Please Update following features.

1 – Mobile App’s and Desktop Software.

2 – Transfer customers from one department to another department or Agent

3 – Transfer files

4 – Css files and js optimised to improve speed

5 – Ability to block users

6 – Compatibility with RTL

7 – Attention Bubble.

8 – AutoSpam Bot detection in chat to prevent chatting with AI or spammers.

9 – Auto Email Spam detection in offline contact form.

10 – Conditional logic option for automatic routing Chat request to required department/Agent.

11 – Option for user to get chat transcript via mail and after ending the chat user will get feedback form.

12 – Script and wedgit security implimentations so it will be secure form verious attacks like (XSS,SQL Injection,DOM Object based attackes, Reuest floding attacks etc.)

Consider these some features these will looks five stars on this application.

Regards, Vinayak

Hello, thank you for contacting.

I appreciate your feedback. I’ll note those points on my to-do list for future releases.

Kind regards,
mirrormx

Hello! You might want to review this https://www.tawk.to site. I’m waiting updates for buy.

Hello, thank you for contacting.

Please let me know which features are you looking forward to

Kind regards,
mirrormx

Hello! The design of the admin panel should be improved. Hasn’t changed for a long time. The design need updating, can you do that? There is a admin panel translation function in the admin panel? Also, why not put a demo link?

Hello, thank you for contacting.

Thanks for the feedback.

You can easily translate the widget via the administration panel (Settings tab). However, administration panel itself doesn’t have translation support and it would need to be translated by editing HTML files manually. Full translation support is planned for future versions. I’ll note the idea about online demo for future consideration.

Have a good day!

Kind regards,
mirrormx

Hello Please update your product.

And add the following features:

1. Mobile Apps

2 – transfer customers from one department to another department

3 – Transfer files

4. css files and js optimized to improve speed

5 – Ability to block users

6 – Compatibility with RTL

We are grateful to the extra features.

Do your updates?

Thanks

Hello.

Some of those points were already on my to-do list. I’ve noted the remaining ones for future consideration. Thank you for the feedback

Kind regards,
mirrormx

is it possible to just write a question in the chat?

Hello.

Without logging in? Unfortunately, that’s not supported. Guests have to fill the form first.

Kind regards,
mirrormx

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