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Discussion on PHP Live Support Chat

Discussion on PHP Live Support Chat

Cart 3,433 sales

mirrormx supports this item

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1169 comments found.

Hi! Is it possible to pre-populate the name and email or auto-login the user so they don’t have to? And ideally, so it will auto show their names in the live visitors list (even before they start the chat)?? Thanks!

Hello, thank you for contacting.

About auto-login. Unfortunately, currently there’s no special API for that, so you would need to manually modify application’s code.

Tracking online visitors (that are not chatting) is planned for future versions of the application.

Kind regards,
mirrormx

Thanks for getting back to me. Cheers!

hi when i offline and some one try to send an e-mail to me the chat give error message i think there is some thing i miss in server or just a php extension i don’t know in error log /var/www/html/livechat/php/service/Mailer.php:57 (Logger:error()) /var/www/html/livechat/php/controller/ContactController.php:36 (Mailer:sendMessage()) /var/www/html/livechat/php/app/Application.php:155 (ContactController:contactAction()) /var/www/html/livechat/php/app/Application.php:79 (Application:runAction()) /var/www/html/livechat/php/app.php:26 (Application:run())

Hello.

Please contact me via private message, so we can exchange some files.

Kind regards,
mirrormx

Is it possible to access the chat by clicking on a link or image?

Hello,

You can toggle the widget using the following JavaScript calls:

// Show the widget
phpLiveChat.show();

// Hide the widget
phpLiveChat.hide();

Kind regards,
mirrormx

Good afternoon I have interest in acquiring your chat but I need it to have users separated by department, so that the client is attended in a specific way, what is the probability that he has it in a next update?

Hello, thank you for contacting.

This is on the to-do list, but the updates don’t have a strict schedule, so I’m unable to offer a time estimation. However, all buyers will be notified by email when something is released.

Kind regards,
mirrormx

Hello, is it possible to have this on multiple environment for a single license, say development, staging and production. Thx

Hello, thank you for contacting.

I’m okay with that as long as it’s for your internal development and testing.

Kind regards,
mirrormx

Can you also make the collapsed version appear after a set amount of time?

Hello, thank you for contacting.

Yes, it’s controlled by the following two settings:

  • Show widget automatically
  • Show widget automatically after (seconds)

Those are described here: http://livechat.mirrormx.net/docs/php-live-chat/index.html#usage-global.

Kind regards,
mirrormx

Is there a ReCaptcha on the form (only when operator not available)?

Hello, thank you for contacting.

Unfortunately, such functionality is not supported.

Kind regards,
mirrormx

Is the administration panel responsive?

Hello, thank you for contacting.

Only guest’s widget has a mobile version. Administration panel isn’t responsive.

Kind regards,
mirrormx

The wizard install doesn’t work just send me to a blank page http://mixologos.com/chat/php/app.php?install-wizard

never mind the solution is this one

Reason 2: It’s possible that your web server is missing some required PHP extension. Please make sure that both of the following PHP extensions are installed and enabled on your web server:

PDO, pdo_mysql.

i am trying to find a chat plugin that pull registered user information like username email weight tall from database because i only support registered users and i don’t want them to put their detail every time.

so is that possible on word press site and can you tell me how if i purchased.

Hello, thank you for contacting.

Unfortunately, application doesn’t include support for external data integration.

Kind regards,
mirrormx

Hello.

May I enquire about when the next update is due to? What shall that update contain? Shall the system send me an e-mail while I’m offline? I think that’s a very important question.

Hello, thank you for contacting.

The updates don’t have a strict schedule, so I’m unable to offer a time estimation. However, all buyers will be notified by email when something is released.

Kind regards,
mirrormx

Hello!

Your live chat application is good! God bless you!

In the next update, add the functions below

Transferring chat to another operator Send the conversation by email email (transquicao) Send files (attachment type) The send message button in the widget and admin panel Responsive admin panel Departments In the chat screen the visitor’s option to choose the department Evaluate the service

By doing this you will sell your product a lot because it is wonderful.

Thank you a lot for your feedback!

my site is in ssl (https) and it’s block the request for javascript from http what should i do now ?

Hello, thank you for contacting.

If you’d like to use the widget on a page that uses HTTPS, the server where chat itself is installed also needs to support HTTPS. If that’s the case already, please private message me a link to your website, so I can take a look.

Kind regards,
mirrormx

thank you i’ve send you a private message with my problems :/

I can’t transfer the chat to other operator/can’t other operator resume the chat of another operator? I can’t block malicious users? Any prediction for the development of these features?

Hello, thank you for contacting.

Unfortunately, that’s not supported. It’s on the application’s to-do list for future versions.

Kind regards,
mirrormx

How can I configure my NGINX to get this work?!?

Solved.

Witam

W formularzu kontaktowym przydało by się pole na nr telefonu. Czy jest jakiś prosty sposób na dodanie tego?

Pozdrawiam,
Piotr

Witam,

Niestety ze względu na sposób implementacji formularza, dodawanie nowych pól jest skomplikowane. Z tego względu nie jestem w stanie zaproponować szybkiego rozwiązania.

Pozdrawiam,
mirrormx

Hi

i was using this for long time now. mainly i was using the contact form im not using the live chat.

now i figured out i dont get some emails via contact form. not always. its a big issue because this is about travel agency and when we miss inquiries its a big loss.

https://www.srilankatravelandtourism.com/

can you fix it? please reply soon..

thank you STT

Hello, thank you for contacting.

I’m sorry to hear that. Please contact me via private message, so I can send you a modified version and look into it further.

Kind regards,
mirrormx

i need file sharing

Hello, thank you for contacting.

I’ve added that to my to-do list for future versions.

Kind regards,
mirrormx

Do you have admin application for mobile?

Hello, thank you for contacting.

Unfortunately, there’s no mobile application for operators available.

Kind regards,
mirrormx

What PHP framework you use? You use any kind of pub/sub js? like redis or pubsub-js, or AJAX only?

Hello, thank you for contacting.

A custom made PHP framework is used. Application is purely Ajax-based to allow for maximum compatibility.

Kind regards,
mirrormx

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