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I use wordpress and buddypress for my community, I wanted to know if we can translate your application into French?
Can buddypress members chat privately?
You can easily translate the widget via the administration panel (Settings tab). However, administration panel itself doesn’t have translation support and it would need to be translated by editing HTML files manually.
Application allows for visitors to chat with operators (all talks are private). Visitor-visitor talks are not supported, only visitor-operator ones.
thank you for your reply. I am looking for an application where members can talk to each other in private, and add friends. Do you know an application that could match ?
I see. Unfortunately, I’m unable to recommend any script of this kind.
All mobile browser (Android & IOS) (chrome, Mozilla Firefox etc.,). Notification sound is not working ( not able to hear). Please provide the solution in urgent basis. Because, my clients are requested to complete asap.
Sent you updated version via email.
Can you add a pre-chat payment platform?
I am a doctor and I would like to do an online chat but before the patient would have to pay the consultation online
Hello, thank you for contacting.
Unfortunately, I’m not planning to have such feature built into the chat itself. However, you could embed the chatting widget on a restricted section of your website, which would be accessible only to those who paid.
ok best regards
Still same issue. In desktop everything is working fine, but mobile (HTC, IPhone, Apple IPad etc.,) audio (notification sound) is not working. Please try it on your mobile as a customer. Kindly try to revert with the positive result.
Thanks in advance.
Hi again. Just sent you email with another version.
Still the same issue. Audio is not working on mobile, both even front-end and back-end. If require FTP details, i will share to you, please check. It is very urgent. Because of this issue operators are not responding properly to customer. Operators are using iPad and smart mobiles.
Please create a test operator account for me and private message me the login details. I’d like to take a look.
Some pre-sales questions, please.
1. Create unlimited operator accounts and departments is possible?
2. “Cross-Domain Usage”, “Canned Messages”, what do they mean, please?
1. You can create unlimited operators. Departments, however, are not supported by the application.
2. Cross-domain usage means you can install the application on a different server/domain than the one where the widget is embedded. Canned messages are messages saved in the database, ones that you can quickly insert into the chat without manually typing them: http://livechat.mirrormx.net/img/app/canned_messages.png
1. How many widgets on each website we can create (via your script)?
2. In this (or those) widget(s), is there possible to put text (as FAQ, etc.)?
3. Beside of English, what are other languages files do you already have on this script?
1. On the same website/domain you can embed the widget how many times you want. If you’d like to use the application on other websites/domains, then additional licenses should be purchased for each one.
2. You can set initial short message that’s displayed before the chat, however, there’s no special feature to include FAQ inside the widget.
3. Application includes only English version of the texts. You can easily translate the widget via the administration panel (Settings tab). However, administration panel itself doesn’t have translation support and it would need to be translated by editing HTML files manually.
Thank you for your kind explanation.
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