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Hello，will PHP live chat be able to chat directly without filling in the Your name and Your mail or in the talk to us interface, Your name and Your mail verification is not required? Thank you !
Hello, thank you for contacting.
Currently, only the email field can be disabled in the “talk start” form. This can be done by “Ask guests for e-mail” setting from the “Settings” tab. Unfortunately, the name field is still necessary to enter. If you have some HTML/CSS knowledge, you could edit login’s template file and hide the field (+ set some default value).
If my agent is logged in the system on their phone will they receive the notification over the mobile browser like the desktop?
This version doesn’t have mobile devices support. However, the $29 “Pro” version (https://codecanyon.net/item/php-live-chat-pro/19932933) has support for a mobile application, which can run in the background and displays status bar notifications.
Hello, Nice Live chat and verry happy about it.
I have noticed that an operator not can close the chat. Only public user have that option.
Also an chat transcript send to the user i dont find.
Maybe i overlooked or if not it would be a nice addon and improving the live chat.
5 stars already from me.
I’m glad to hear you like the application.
Yes, in this version those features aren’t available. However, both chat transcripts and talk closing by operator are supported by the $29 “Pro” version:
I you made your purchase recently and would like to switch to the “Pro” version, please let me know.
Just bought this a week ago and installed a few days ago.
Im intrested in pro upgrade.
Okay. Please buy the “Pro” version and after that request a refund for your original purchase here:
Once done, I’ll accept your refund.
can i upgrade to pro version? in this case, how much it costs? and the mobil app is available for iIOS too?
Yes, you can if your original purchase was made recently (during last 2 weeks for example), I can give you a refund for it after your purchase the “Pro” edition. Just contact me after you purchase the “Pro” version and I’ll let you know what to do next.
The mobile application is only available for Android system.
hello, i use my .htaccess file to hide my php file [.php] extensions on my site. Your system does not work with my site if I do that. I have tried various workarounds but nothing is helping. please advise? Even mod rewrite tricks in htaccess…
I have set all the relevant folder permissions as per the installation information. ONLY when I turn the .php hide feature OFF in the .htaccess file, does it work.
app/livechat/php/app gives me Forbidden You don’t have permission to access /app/livechat/php/app on this server. error.
Hello, I think you should try removing the ”.php” extension inside “livechat\php\.htaccess” file.
Hello, I just saw you this software supports mobile phone customer service before buying.
However, after the purchase, I saw only support Android client machine in the background there, but I do not have Android phones.
I want to know, will you launch the IOS version of the customer service in 2 months?
If not, can I apply for a refund? I bought one hour before the comment.
If you can launch IOS’s customer service, I do not want to refund, this is a great software, but I do not want to sit in front of the computer every day.
Yes, there’s only Android application available. I’m not sure if iOS version will be released during next 2 months. If you’d like to apply for a refund, please use the following form: https://themeforest.net/refund_requests/new
hello, congratulations on the job …. before buying i would like to know if this plugin slows down the site … for me the live chat is not indispensable, so i want to put it only if it does not slow down the site .. thanks, angel
would i need a webapp … it works? admin can answer from cellphone? I’m not near the computer
The application gets installed on your own web server, therefore it will affect its resources. You can, however, install the chat on another server and then use it on your main website (cross-domain embedding is supported). In this case, your main server resources wouldn’t be affected by the chat.
This version doesn’t have a mobile application support. However, the “Pro” version (https://codecanyon.net/item/php-live-chat-pro/19932933) does have an Android application.
This script can work with PHP7?
Can you explain what it means “cross domain functionality” maybe I can install this script in multiple domains?
Yes, it’s compatible with PHP7.
Cross-domain support means you can install the application on a different server than the one where you embed the widget. This can be used to handle multiple websites using a single administration panel or to simply separate the chat installation from your main website. Please note, however, that for each website where the widget is used, a separate license should be purchased.
Any updates coming soon?
Unfortunately, updates doesn’t have a strict schedule, so I’m unable to tell when the next update will become available. However, all clients will be notified by email once something is released.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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