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Hi, I’m planning to get this chat, is there any option to set operator login sessions so it won’t expired and logout?
Why would operator get logged out? You don’t need to modify anything. Application makes Ajax requests in the background which keeps the operator alive, checks for new messages, etc.
How I can use multiple widgets?
Hello, if you’d like to display the widget on multiple pages please just copy widget embedding code on each of them.
no I want to create more thank one chat
Multiple visitor widgets, each handling different talk, on a single page are not supported.
The loading icon keep spinning when i’m at the Logs window, the buttons is greyed out and i’m unable to clear or refresh the log… can help?
Hello, just answered your email.
Hi, Can this app help to chat employee of one organization
Hello. Application allows to chat between website visitors and operator (or multiple operators).
Can I install this chat script on my hosting server and embed the chat window on a website that is hosted on another server? So the script sits on server A but is in use on Server B website?
Hello, yes, you can do that. $19 version supports this.
I have everything normal but the visitor chat area seems empty Help Pls
Hello, please note that for the guest to be visible on the list he has to start the talk first. Is that the case?
How do I “chat” like the smart phone https://s24.postimg.org/vkmx9hh79/mua.jpg
Hello. I don’t understand your question. Try putting it in other words. Thanks.
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Get in the middle of the chat
Windows android ios midle chat button
Hi, I want to know if with this chat allow:
1) I always put only one minified js file inside my webpage that obiuvsly load from the same server of the website. So it is possible to concate the external JS inside my onw JS file of my site? If yes, I suppose that I have to specify somehow where the PHP application is.
2) I want to know if the chat for the user remain the same if the user browse in another page of my website (it persists also all the previuos messages of the same chat)?
1) Unfortunately, application doesn’t support such scenario. Technically it’s possible to accomplish that, but it depends on your own programming skills. I wouldn’t be able to help with that.
2) Of course, the same chat session is persisted for the whole time you browse the website.
This is a pre-purchase question. Is there a way to easily route chats to specific operators? We have a marketplace, and need a chat client that will route the customer to the correct vendor. We are capable of updating clientside and/or server side code, but looking for closest to plug and play for our client’s site as possible.
Hello, unfortunately there’s no chat-to-operator routing mechanism. The first operator that replies to the message becomes the owner of the talk.
1. I want to edit the show more “Chat” is displayed on the smartphone
2. How can I tell a client are visiting my website to invite to chat
1. I don’t understand, please try using other words.
2. Visitors need to start the chat themselves. Operator-initiated talks are not supported.
Hi! I would like to know if it’s possible to set a default chat window opening please.
What do you mean by “default chat window opening”? Showing widget on page load? There a setting called “Show widget automatically” in the “Settings” tab.
It does not work when it’s in mobile mode so how to enable fullscreen mode automatically
The mobile button doesn’t support this feature. Only desktop widget can automatically slide up.
Awesome code! Any easy way to add custom fields to the Guest login form which already includes name and email (ie phone number)??
Works great… but how to get rid of the flash/swf components altogether?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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