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Discussion on Perfex - Powerful Open Source CRM

Discussion on Perfex - Powerful Open Source CRM

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10708 comments found.

Hi, I have been using Perfex during the last months in my intranet and I want to congratulate you for the fantastic work developed. It is the best CRM I have tried and its functionality is incredible!!!.

From now on, I would already like to renew support service and deploy the platform over Internet so that my clients can use Customer Portal, but I have an important question about security of the platform….Is it really safe? How can we ensure that external users can not access to entire site when Customer Portal directories are into the same folder as the rest of the platform? Would not it be better to host such folders outside the PerfexCRM root folder?

Hello.

Thank you for the nice words.

All sensitive data is saved and encrypted in database.
The most upload folders are protected from direct access and where is not possible the folders are not protected. If someone don’t have the file link won’t be able to access it unless you share the link.

Hope this helps.
Regards.

Bought this three days ago and am use now for customer projects. This is a gem of a system, took 20 minutes to install and maybe an hour to figure everything out and start using. Could not recommend stronger, this is good work.

Hello.

Thank you for your compliments.
We’re glad that you like it.
The next version comes with a lot UI improvements and improved options for better functionality.
Stay tuned.

Regards.

How to make the e-mail field not mandatory in prospect-to-client conversion! thank you

How to remove mandatory email in contacts / clients? thank you

it s possible not required ?

Hello.

You will need to edit the files to achieve this.
Unfortunately we can’t help you with any modifications of the system.

Regards.

Hello,

I purchased license after uploading received following error:

domain is currently unable to handle this request.

please, help me how can I send login cradentials to you for checking my server?

Problem was from myside and the support team do everything for fixing my issue. it’s very good and I suggest to others using this crm

Hello, is there a way to generate a printable income vs expenses report? If not, please could this be added as soon as possible? Thanks

Hello.

This is not an option at this moment.

Regards.

When will this be active? This is crucial. Thanks

Hello. I hope in 2017. Regards.

“Your PHP version is 5.3.24” => GoDaddy uses PHP version 5.3.24.

How can I get around this issue?

In an earlier reply, you said that you host your DEMO on GoDaddy.

Please disregard. I resolved this.

You mentioned in one of your item comments that you host your demo on GoDaddy. It is in reliance on this information that I made the purchase. How are you able to host the demo on GoDaddy? Are you saying that PerfexCRM cannot work on GoDaddy’s shared hosting?

See:

MSTDev 10 Months Ago:

“Hello. Thanks 1. Importing leads from .csv is not a feature. 2. The demo is hosted in GoDaddy.

Best Regards”

Replied to ticket. Always consult with your hosting provider with NOT ENABLED extensions.

hello, thank you for this nice system i have some inquiries: - is there any quotations and LPO modules maybe i did not pay attention to?

- if we need to add inventory system for the items with multi-levels categories, can we ask you to do that? or we should hire some other developers.. we can discuss pricing and etc..

thank you.

Hello.

1. At this moment there is no Quotations.This is planned for 2017.
2. Currently LPO modules are not planned.
3. Unfortunately we cant help you with any modifications of the system.

Perfex CRM use Codeigniter as php framework, you will need to have php and codeigniter knowledge.

You can read more on the following links to help get you started:
https://www.perfexcrm.com/kb/customization/
Codeigniter official website: http://www.codeigniter.com

I hope you understand.
Regards.

Hi, I would like to change the help menu in order to point to another URL, (I do not want to hide it from the menu) I just want to change the link when you click it, I searched a lot and could not find what is the file that controls the link, could you please direct me what to the file name and what folder is it in? Thanks

Hello.

Thanks for contacting.
Support from the comments section on Codecanyon is not offered. If you have any problems or question open support ticket at http://support.perfexcrm.com

Regards.

Hey,

Great Job, i am using your CRM for my company and it really helps me a lot. Though i have a problem with the CONTRACTS section. They do not appear on the Income, they do not alert on Contract Expiry, generally speaking, they just exist and if you do not visit the contract page, you will forget to inform your clients on Contract Expiry date. I am using 1.3.0 version. Also, on the Contracts page, i have a contract expiring on Dec 18th, today, but on the Header it show Expiry Contracts 0.. Maybe you should check this page for some errors.

Everything else is working great though!

Hello.

Yes they dont appear as income because if you want to appear as income you need to create invoice and record payment. There is only quick stats for contracts in the contracts list area.

Make sure u set the Contract expiration reminder to XX days to show up a notification before the contract expires.

This option is located in Setup->Settings -> Cron Job -> Contracts -> Contract expiration reminder (example 4 days).
Note that this feature requires cron job setup. You can read more here: Cron Job

About the expiry contracts on the contracts page when the contract end date is bigger (not equal like in your case) then current date when will be shown as expired.

For further support questions please refer to support section.

Regards.

Hi, is there a frontend page that comes with your CRM where we present our services and portfolio where potential customers can see and request our services? Thanks

Hello.

Sorry this is not available.

Regards.

For recurring Invoices, is it possible to set multiple items in the invoice?

Hello.

Yes this is possible with Perfex CRM.

Regards.

I had a few questions and suggestions. 1. Would be awesome if you added a Slack integration within the system so team members could talk to each other. 2. How does the Dropbox integration work with the files? Are they stored on Dropbox and the system gets the shared link or it copies the file to the server? Also, would there be a way to create a Google Drive integration. Honestly, that sounds like a way better idea since 3. How secure the file management? Can people access the files without being logged in? 4. Would be awesome if the tasks you could make them SCRUM based to make more visually understandable of what needs to be done, currently beeing done, and what is already completed. 5. Would be awesome if you could the SCRUM system for the To-Do List as well. So we can track what is being currently worked on, already finished, and what still needs to be done. 6. Is there a way to disable the system so clients can’t create additional accounts only we can. 7. Would be awesome to add a feature so we can connect a calendar so clients could set up appointments through the system as well.

8. An integration to have in-browser notifications so we wouldn’t have to manually check .

Hello.

1. Not planned anytime soon.
2. The system only gets the link and they are not stored in the server. Google Drive wont be available soon.
3. Depends on the files. For invoices,customers,tasks,contracts,proposals,estimates,expenses,leads,tickets is not possible to access directly. If noone knows your link wont be able to get your file.
4. Currently Tasks section runs very good and its visually understandable.
5. Todo list its a personal todolist just for the logged member.
6. Check Setup->Settings->Customers on the demo there is option to disable registration.
7. There is calendar available to clients but appointments is not a feature.
8. Thank you for the suggestions.

Regards.

I need to download an income statement (report) but right now it only gives me a graph, how can I generate a printable (numbers) income statement?

Hello.

There is payments received report added in the latest version of Perfex CRM.
Please consider upgrading.

Regards.

That’s a multipage report. I just need a simple page called Income Statement. It just totals all of the payments received by category minus expenses to give the Net and Gross income. I know this wasn’t an issue last year since you released the CRM in December, but this year it will be an issue for some people like me who have to turn it in to our accountants, etc.

Hello.

There is no such a feature in the CRM.
Perfex CRM is not accounting software and just gives you a quick view with simple reports to have an overview.

Regards.

@MSTDev—Amazing work once again mate, You have done a fantastic job. The application looks cleaner than it ever has done and yet functionally rich.

Hello.

Thank you for your compliments.
We’re glad that you like it.The next version comes with a lot UI improvements.
Stay tuned.

Regards.

can i have the sql database in the demo version please. ?

Hello.

No sorry, SQL demo do not comes with the purchase.

Regards.

is there any way to record sales commission or some sort of reseller management?

Hello.

Unfortunately this is not an option.

Regards.

Hi ! great job :) how change background invoice pdf ? path for work please ! thanks

Hello.

Perfex CRM use TCPDF pdf library. You will need to have PHP and TCPDF knowledge.
The correct file is located in application/views/themes/perfex/invoicepdf.php

Regards.

Hello Thank you guys for this awesome crm. I just wanted to know what is the easiest way to add pictures to the company profile (not the contact profile) . Thanks

and have them displayed just like staff (http://www.perfexcrm.com/demo/admin/staff)

Hello.

Adding pictures to Company profile its not an option but can be achieved by personal customization.
For more information read the following article : https://www.perfexcrm.com/kb/customization/

Regards.

This would be great for what I need, but it lacks the ability to send bulk emails

Hello.

Thank you for the suggestions.

Regards.

Is it possible to add options to display a progress bar or percentage % of project progress in the main project table overall list of all projects if yes, please tell me how? Is it possible to add to main menu custom url adress? Is it possible to add button to knowedle base page to main menu, becouse if it is “hidden” not logged user you can open knowedle base only in edit mode. THX for Your help

Hello.

1. Yes its possible but you need to do some custom work.
2. To add menu button check this article : https://www.perfexcrm.com/knowledgebase/add-menu-item/
3. This is changed for the next update and we added ability to add internal knowledge base articles for staff members.

For question 1 check this article : https://www.perfexcrm.com/knowledgebase/how-to-edit-view-files-without-messing-the-core-view-files/

Hope you understand.
Regards.

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