Discussion on Bookly PRO – Appointment Booking and Scheduling Software System (Page 603)

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19461 comments found.

over 9 years ago

After I’ve selected a service and employee, the price shows up. How do I hide this price? I’ve disabled all of the payment options under Bookly>Settings>Payments.

How do I rename “employee” to “location”?

Bookly-Support Author Team

over 9 years ago

Hello,

Thank you for choosing Bookly.

Navigate to the Appearance tab and disable the “Show service price next to employee name” parameter. Then click on the Employee field title and you will be able to edit it.

Thanks!

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digital-dreams

over 9 years ago

Hi bookly team first of all i would say nice plugin. i go through your main plugin functionality and addons as well. my business is model is same like https://bookings.air-space.co.uk/EastKilbride/sessions.aspx

is your plugin should work like this, like in above example after selecting activity, how i add multiple participants with ages.

i need this functionality like… air-space.co.uk booking. is there any way to do so the same with your plugin

please reply asap

Bookly-Support Author Team

over 9 years ago

Hi there,

Thank you for your interest in Bookly.

I’m afraid that it will not be possible to do something like this as the plugin was not designed for such purposes. Though you might use Custom Fields section to add necessary selectors that will be displayed on the Details step of booking.

Thanks!

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phoneteq

over 9 years ago

Hi,

The automatic mail notification doesn’t work. When i send the test mails., the mails are receiving good. but after a booking it won’t send a mail notification. How can i fix this?

already thanks.

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for asking.

In this case I would recommend to try testing this feature with following parameters adjusted: change address in “Sender Email” parameter in Email Notifications tab to an address of another email service provider. Also you could try changing “Send Emails as” parameter to “text”. Try to disable the feature “Reply Directly to Customers” and make sure that proper email notification templates are enabled as they are set separately for pending and approved bookings.

Thanks!

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Bookly-Support Author Team

over 9 years ago

Hello. Thank you for your interest in Bookly.

We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.

To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.

Please expect an answer on the next working day, though almost always we reply sooner

Kind regards, Ladela Team

csavu7 Purchased

over 9 years ago

Hi I would like to know more about cron jobs.

When it comes to the hosting provider, is it just a matter of setting it “on” or does it require more work?

Thank you!

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for purchasing Bookly.

Setting it on will initiate the cron script that must be set to be executed hourly so pretty much its all you need to do prior to testing the feature. Each hour it checks if the time is right (that you set in Email Notification settings). Once the script is executed at that hour (i.e. 18:00) – it checks tomorrow’s appointments and sends reminders to all people that have booked. Make sure you have bookings tomorrow while testing the feature today. We always recommend to contact your host provider for more details on how to run this type of commands on their server, they usually assist customers in this.

Thanks!

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dhutchinson Purchased

over 9 years ago

Hi,

In the calendar booking, always show the time in periods of 15 min. I want to show only in periods of 1 hour or 2, not each 15 minutes.

Thanks

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

You need to change the time slot length, you can find it in the settings tab.

Thanks!

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ClickComputer Purchased

over 9 years ago

Hi there,

When people are paying on PayPal, it is redirecting them back to the start of the booking system process so they do not know whether the booking went through or not. Should it not be redirecting them back to the last section of the booking form to give them the confirmation?

Bookly-Support Author Team

over 9 years ago

Hi,

Please check the “Final step URL” setting, though if you didn’t enable it then send us an email to support@ladela.com with this inquiry and the purchase code.

Thanks!

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ClickComputer Purchased

over 9 years ago

Hi there, thank you. Where do I find this? The only URL settings I can find are within the ‘approve’ and ‘cancel’ appointments.

Bookly-Support Author Team

over 9 years ago

Hi,

You can find it in the settings menu, in the lower part of the page.

Thanks!

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BenjaminKia

over 9 years ago

Never mind, thank you.

BenjaminKia

over 9 years ago

Hi, how can I get Bookly on my new domain ellahairstyling.dk? If Bookly is limited to 1 domain the first domain, insulinband.com, was just a trial page I created to make the layout first, I will uninstall it on insulinband.com if necessary.

Bookly-Support Author Team

over 9 years ago

Hi,

You’ll need to install it on the new website and remove it from the old one.

Thanks!

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kittysms Purchased

over 9 years ago

Sir i am asking by mail many times from yesterday. please send a solutions. the problem is next button not working after details

Bookly-Support Author Team

over 9 years ago

Hi,

Your ticket is investigated by our tech department. Take into account that our response can be up to 2 business days because of the high number of inquires we receive every day.

Thanks!

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paoloeuvrard

over 9 years ago

I am very interested in your plugin and extensions that may help me create a service website faster Than I though. One question: How can I display the staff member list on a page, so customer can see who they are dealing with before booking? Can I had a persona; presentation video to a staff profile?

Bookly-Support Author Team

over 9 years ago

Hi, thanks for the interest!

Currently this is not supported, you’ll need to add manually this information as content on your website.

Thanks!

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paholei

over 9 years ago

Hi Does Bookly have a standby or waiting list feature? Thanks Cindy

Bookly-Support Author Team

over 9 years ago

Hi Cindy, thanks for interest!

Could you please define the stand by or waiting list feature.

Thanks!

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cdavisukulele Purchased

over 9 years ago

I have purchased the product but the download is incomplete. Please advise!

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

Could you please tell us what is missing when you downloaded the plugin.

Thanks!

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AppleInvestor Purchased

over 9 years ago

Hi, I implemented Bookly the other day and I made 4 sales of $1600 each, using PayPal API. It looks like the transaction completed on the website side, but the payments never reached PayPal.

What is happening? The Payment Type says Local…which is odd.

Bookly-Support Author Team

over 9 years ago

Hi, thanks for purchasing our product!

This means that the “Local payment” method was selected while booking. Please, make sure that you select PayPal while booking. And also check if your PayPal credentials are correct (sandbox mode must be off).

Thanks!

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dogongreat Purchased

over 9 years ago

I need to change the color of the text that is defined by the color picker without changing the button or progress tracker colors. It seems that editing this piece of code:

/* Color */
    .ab-formGroup > label,

and setting color: #fff !important does the trick. In what CSS or PHP file do you set the color of the text. I feel like this question has been asked 100 times and you keep failing to answer it correctly.

dogongreat Purchased

over 9 years ago

Update:

I found this in the frontend bookly-main.css but editing doesn’t seem to have an impact:


.ab-formGroup > label,
.ab-formGroup > .ab-label {
    display: inline-block;
    font-weight: bold;
    padding: 0 0 0 2px !important;
    margin: 0 !important;
}

dogongreat Purchased

over 9 years ago

To anyone wondering where this edit is, because I’m sure support isn’t going to tell you: frontend/modules/booking/templates/_css.php

Make the following changes. Change #fff to whatever color you need.


    /* Color */
    .bookly-form .picker__nav--next,
    .bookly-form .pickadate__nav--prev,
    .bookly-form .picker__day:hover,
    .bookly-form .picker__day--selected:hover,
    .bookly-form .picker--opened .picker__day--selected,
    .bookly-form .picker__button--clear,
    .bookly-form .picker__button--today {
        color: <?php echo $color ?>!important;
    }
    .ab-formGroup > label,
    .ab-label-error,
    .ab-progress-tracker > .active {
        color: #fff !important;
    }

Bookly-Support Author Team

over 9 years ago

Hi,

Thank you for purchasing Bookly and sharing this solution.
Please, reply directly to support@ladela.com so we could promptly assist you with other questions in the future.

Thanks!

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shasha01 Purchased

over 9 years ago

Hi there,

when i activate the plugin, i get this error:

Fatal error: Cannot use object of type Closure as array in /wp-content/themes/*/functions/framework.php on line 475

the function at this line is: https://s11.postimg.org/sh6efkq4z/Capture_d_cran_2016_11_03_17_38_43.png

Nota-info Author

over 9 years ago

Hi,

The file on the screenshot and the file where the error occurs does not belong to Bookly. Please try to contact authors of your theme regarding this problem. You can also get in touch with our tech support at support@ladela.com.

Thanks

eight84 Purchased

over 9 years ago

Hello,

I am having an issue with my first licence of Bookly. (I just purchased a second licence)

I cannot update the plugin, go to my updates page, or see details of the update. I am given the following error:

Fatal error: Cannot use object of type WP_Error as array in /home/myusername/public_html/mydomain.com/wp-content/plugins/appointment-booking/lib/base/Plugin.php on line 469

(I changed myusername and mydomain.com because this is public, if you need the exact info please email me)

Please advise how to update/fix this without resetting the whole calendar. Thanks!

Bookly-Support Author Team

over 9 years ago

Hello,

Thank you for purchasing Bookly.

Check if you also disabled caching plugins and set all parameters correctly. If you are sure that everything is set properly but it still doesn’t work – please, email us at support@ladela.com with your purchase code, screenshots and additional details of the case. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!

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radahrout Purchased

over 9 years ago

Hello,

Is there an option in Bookly that allow deducting the sessions from a bundle or package that the client buy before scheduling the appointment. the package is bought through woocommerce cart, then the client will be entitled to book the sessions which the package offer (4 sessions for example) and when the package is done he should be allowed to book sessions on the calendar.

Thank you Rada

Bookly-Support Author Team

over 9 years ago

Hello Rada,

I appreciate your interest in Bookly.

I’m sorry, there is no such functionality to implement this scenario. Feel free to let us know directly at support@ladela.com once we could help you with anything else in the future.

Thanks!

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kittysms Purchased

over 9 years ago

Sir

I am update my bookly to day After update next not working please check http://meradavakhana.com/doctor/

Bookly-Support Author Team

over 9 years ago

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!

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tunymedia

over 9 years ago

Hi!

Is it possible to book multiple timeslots?

Regards, Daniel

Bookly-Support Author Team

over 9 years ago

Hi Daniel, thanks for the interest!

You can book multiple time slots by using the built-in cart.

Thanks!

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Included: 6 months support from Nota-info

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Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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19461 comments found.

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